This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Badgeworth Court Care Home has a Review Score of 9.5 (9.470) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Badgeworth Court Care Home has 120 reviews.
Review from Chris R (Wife of Resident) published on 15 November 2019
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Reply from Louisa Cairns, Customer Relationship Manager at Barchester Badgeworth Court Care Home
Thank you for taking the time to write a review for us. Our activities team work hard to provide a varied and enriched schedule for all our residents to enjoy and we are really pleased you had the chance to see this. Your feedback on the hardworking ethos of all of the staff and management team at Badgeworth Court has been gratefully received and will be communicated to the whole team. We all look forward to welcoming you back to Badgeworth Court.
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Review from G C (Husband of Resident) published on 17 September 2019
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Reply from Louisa Cairns, Customer Relationship Manager at Barchester Badgeworth Court Care Home
Thank you very much for such a positive review. The gardens are glorious, and our groundsmen work hard to maintain this for all the residents and visitors to enjoy and we are extremely pleased you have commented on this. You are welcome at Badgeworth Court anytime.
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Review from Esme J (Resident) published on 1 July 2019
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Reply from Louisa Cairns, Customer Relationship Manager at Barchester Badgeworth Court Care Home
Thank you for taking the time to write your great review of Badgeworth Court Care Centre. Your feedback is extremely important to us.
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Review from Barbara H (Daughter of Resident) published on 7 June 2019
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Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home
Thank you very much, Barbara, for your fantastic review in regards to your mum's care at Badgeworth Court, we will carry on delivering the highest standard of care to each of resident to achieve a five-star service.
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Review from David B (Son of Resident) published on 24 April 2019
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Review from Richard S (Son of Resident) published on 23 April 2019
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Review from Victor R (Brother of Resident) published on 15 April 2019
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Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home
Dear Vic, thank you very much for your lovely review. As we have discussed, there is always an opportunity to change if your brother and you wish to have a bigger room. Kind regards, Xin.
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Review from Daisy M (Granddaughter of Resident) published on 8 April 2019
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Reply from Xin Zhao, General manager at Barchester Badgeworth Court Care Home
Hi, Daisy, thank you very much for your wonderful feedback. We were all very sad and very concerned about your granddad when your grandma became poorly. You are such a caring family and give so much support to the staff to look after your grandparents over the years. Your mum has always given her time and attention to other residents. Now we are very pleased to see your granddad stays positive and strong; he is still the ‘King’ of Selwyn Payne.
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Review from Martina M (Sister of Resident) published on 8 April 2019
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Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home
Thank you for your feedback! Yes, you are right that your sister is very happy at Badgeworth. She is not only feeling being loved by staff but also living with pride in her role as resident ambassador.
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Review from Vic G (Husband of Resident) published on 8 April 2019
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Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home
Dear Vic, thank you very much for your positive feedback. I will catch up with you about the room on your next visit. We could certainly work with to make some improvement to meet your satisfaction and improve your wife’s quality of life further.
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Review from Gill M (Daughter of Resident) published on 8 April 2019
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Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home
Dear Gill, thank you for your positive feedback. Our thoughts with you at this difficult time. And thank for your kindness and support to other residents and staff. You are a part of the Badgeworth Family!
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Review from Sally J (Daughter of Resident) published on 29 March 2019
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Review from Sophie B (Daughter-in-law of Resident) published on 18 March 2019
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Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home
Thank you very much, Sophie, for your lovely review. You have always praised the staff highly, especially to the unit manager. I am very pleased to see all the ratings were 5, top score; but a little surprised to see the Value for Money was only scored 3. I would like to discuss this with you on your next visit or you could email me directly.
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Review from Glynis M (Daughter of Resident) published on 15 March 2019
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Reply from Xin Zhao, General Manager, Activities Co-ordinator at Barchester Badgeworth Court Care Home
Dear Glynis, Thank you very much for your positive feedback to the team! We are privileged to support your dad and get to know your lovely caring family. You have been so supportive not only to your parents, but also to the the team. Your feedback will encourage the team to go above and beyond to deliver high standard person centred care to each individual in our lovely home.
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Review from Andrew G J (Son of Resident) published on 15 March 2019
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Reply from Xin Zhao, General manager at Barchester Badgeworth Court Care Home
Dear Andrew, thank you very much for your support and wonderful feedback. Your mum is such an intelligent lady, she has strong connections to Badgeworth Church and Badgeworth community. She always enjoys her visit the church and spend quality outdoor time on the beautiful ground of the home. I always enjoy a chat with her to learn about history of local area.
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Review from Jennifer F (Daughter of Resident) published on 26 February 2019
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My dad's health has since declined significantly, and I am at the home on a daily basis. The staff have been very considerate and made us feel very welcome. This includes giving us full use of the kitchen and communal rooms, bringing cups of tea and cake and providing emotional support.
The only recommendation I have is it would be good if less notice could be given to order to eat with a resident, as visitors don’t always know plans a week in advance.
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Review from Kerwin W (Son of Resident) published on 28 December 2018
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Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home
Thank you for your wonderful review, we are very proud of Jacek our Head Chef, he always astounds us with the quality and presentation of his food. We are very happy that you would recommend us here at Badgeworth.
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Review from Paul C (Grandson of Resident) published on 28 December 2018
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Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home
We are so happy that you had a wonderful time visiting your grandmother. We like to think we are an extremely happy care home and we are glad that it shows to anyone that visits. Please come and visit again soon.
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Review from Christiana P (Daughter of Resident) published on 28 December 2018
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Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home
This is so wonderful to read, we have all had the most amazing Christmas here at Badgeworth. Every single member of staff has wanted to make it special for each and every one of our residents. Reviews like this one make us extremely happy. Thank you
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Review from Michelle J (Granddaughter of Resident) published on 28 December 2018
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My nan has been in the home for over two months now. The staff are so kind and helpful. The carers are
Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home
We were so happy to see all of the lovely families here at Badgeworth on Christmas day. The day was very special, thank you for your wonderful review. We are all very proud of our home.
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The Review Score of 9.5 (9.470) out of 10 for Barchester Badgeworth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.470 for Barchester Badgeworth Court Care Home is calculated as follows: ( (238 Excellents x 5) + (111 Goods x 4) + (25 Satisfactorys x 3) + (15 Poors x 2) ) ÷ 389 Ratings = 4.47
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Badgeworth Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
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Job Title: General Manager
Joined: 2020
Hello, my name is Rosalynn, and I am the General Manager here at Badgeworth Court Care Home. Welcome to our website!
I joined the team in 2023 after working as the General Manager at one of our sister homes. I am passionate about supporting the elderly through life enrichment and the provision of individualised care.
I am a strong advocate for the provision of dignity in care at all stages of life. I believe we can all learn something new each day and should always strive for excellence in all we do; to keep improving and evolving.
I am always available to discuss the care and best practice we provide here at Badgeworth so please feel free to visit at any time.
Job Title: Deputy Manager
Joined: 2021
Hello, my name is Somi and I am the Deputy Manager at Badgeworth Court. I am passionate about working with the elderly and I am focused on providing the best possible care for them. I am also always happy to listen to and support our families.
Job Title: Community Manager
Joined: 2018
Hello, my name is Smrita, I have been a care assistant at Badgeworth since February 2018. I was promoted to team leader and recently promoted to Community Manager of Selwyn Payne.
I came to the UK with three years of experience as a community healthcare assistant in my country of Nepal. I moved from Nepal in 2010. I really enjoy my job with all of the lovely residents and find the team extremely supportive.
Job Title: Nurse
Joined: 2018
Hello, I am Rinny, started working at Badgeworth Court in 2018 within the De Clare community. I previously worked as a nurse in other care homes for 13 years. I enjoy every part of my job at Badgeworth Court and love being a part of such a caring team. I am married with 2 boys and enjoy singing and painting in my spare time.
Job Title: Registered General Nurse
Joined: 2018
Hello, my name is Cristeta, and I have been a qualified nurse since 1983 in the Philippines. I came to the UK in 2000, and I have worked in various nursing homes and at Gloucester Royal Hospital. I greatly enjoy working at Badgeworth Court, it is a privilege to care for our residents and give them fulfilling lives.
Job Title: Nurse
Joined: 2022
Hello, I am Preem and I started working at Badgeworth Court in 2021, initially as a Care Practitioner, and then as a Registered Nurse. I enjoy every part of my job and love being part of such a caring and family-oriented team.
I am passionate about working with and caring for the elderly, and my focus is on team energy to achieve excellent outcomes.
Job Title: Senior carer
Joined: 2009
Hello, my name is Ranier, but the residents call me Ray, I have worked for Barchester for over 10 years. I am a team leader in our Norwood community. I enjoy training and learning new skills, I have a level 2 qualification in dementia and end of life care. I am a very sociable and friendly person and enjoy making the residents laugh.
Job Title: Administrator
Joined: 2017
Hello, my name is Faye and I am the administrator at Badgeworth Court. I have worked here since 2017, starting as a hostess on our De Clare community, moving to working on reception. Badgeworth Court is a home from home and we are all a family, I love chatting with our residents, it is a joy to come to work everyday!
Job Title: Head Chef
Joined: 2022
Hello, my name is Nicholas, I am the head chef at Badgeworth Court Care Centre. My catering career started in the British Army, working in all areas producing meals for the soldiers. I then worked in hospitality for 38 years all of which have greatly assisted in being able to offer our residents quality, nutritious food.
Being passionate about delivering a first-class standard, is the key to success, catering for residents here at Badgeworth Court.
Job Title: Activities Coordinator
Joined: 2022
Hello, I am Corinne and I am the activities coordinator at Badgeworth Court. I previously worked in finance and wished to broaden my career. I have a diploma in Performing Arts and Business, and I have a background in the entertainment industry. I am committed to providing a broad range of activities and events with a focus on person-centred care.
As a team, we are committed to Barchester's Life Enrichment Programme ensuring we work with mind, body and soul.
Job Title: Admin Assistant
Joined: 2020
Hello, I am Michelle and I am part of the administration team, working on reception here at Badgeworth Court. I have worked in Administration for over 12 years. I have always been impressed by Badgeworth Court and had previously visited some members of my congregation from St Andrews Church in Churchdown who have been residents here.
Job Title: Senior Care Assistant
Joined: 2017
Hello, I am Aga and I have worked at Badgeworth Court since 2017, but have worked in the care sector for 15 years including a private hospital in the Philippines. I am most proud of my achievements with the 1066 project here at Badgeworth and have completed all levels of my advanced dementia training.
In my spare time, I love playing basketball and you will often find me indulging in my other passion, singing, with the residents.