Barchester Badgeworth Court Care Home

Church Lane, Badgeworth, Cheltenham GL51 4UL
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9.5 120 Reviews
  • Barchester Badgeworth Court Care Home, Cheltenham
Badgeworth Court offers first-class, person-centred care and support to those seeking nursing, residential and respite care, in addition, expert dementia care for those living on the home's Memory Lane Community.

Badgeworth is incredibly proud to be rated as OUTSTANDING by the CQC. This is a true reflection of the commitment in providing exceptional care to its residents.

They have a proven track record of providing high-quality care that has been demonstrated time and again through testimonials and feedback from residents and loved ones, as well as from multiple awards nominations and wins over the years.

Situated on the outskirts of Cheltenham, Badgeworth Court offers great transport links with fantastic access to the M5 and A417 very close by, yet with a quiet rural location, you really do get the best of both worlds.

A warm and friendly welcome awaits you at Badgeworth Court, so please feel free to visit anytime.

Care Provided by Barchester Badgeworth Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rosalynn Forson (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (57)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Barchester Badgeworth Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,390
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Badgeworth Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Badgeworth Court Care Home Reviews (120)

Total of 120, showing 101-120
9.5

Barchester Badgeworth Court Care Home has a Review Score of 9.5 (9.470) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Badgeworth Court Care Home has 120 reviews.

Overall Experience

  • 93
  • 18
  • 4
  • 1
  • 4

Date Published

120
11
22
33
87
Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Badgeworth Court for several years and is happy and settled and I can tell that she feels safe and at home.
All the staff across the home are friendly, cheerful and warm in their care of my mum and she responds in a way that shows that she is cared about not just cared for.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Thank you for your "Excellent" review of our management, staff and the care we deliver. We are delighted to hear that you felt your mother is safe and at home. This has made us all feel very proud. Thank you for highly recommending our "lovely home".


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Overall Experience  Overall Experience 5.0 out of 5

The care given to my Grandma during her two years at Badgeworth has been amazing. Staff show nothing but respect and compassion while protecting her dignity. She is always clean and very well attended. Each member of the team is so friendly and approachable. The facilities are excellent.

Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home

Thank you very much for the lovely comments, please come to join in our Chess and Wine Evening on 20/11/18.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my pal for a year. He is very happy and is well looked after. The staff are very kind and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

The care and attention given is first class and all the staff are so friendly and happy. Nothing is too much trouble.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Thank you for such a fantastic review, I am very proud of my team!


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the home for 3 years. I am always very impressed with staff, cleanliness and efficiency. I took my two friends to visit the home last week, they were amazed to see such a beautiful home and the residents being looked after by such dedicated and genuinely caring people.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Dear Jane, thank you very much for your lovely comments. Please come with your friends to our open day on the 20th of Oct 2018!


Kind regards from General Manager and the team


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Overall Experience  Overall Experience 5.0 out of 5

I am just here for two weeks R&R after a spell in hospital and really can't fault the place.
All the staff - from the manager down and not forgetting the chef and maintenance manager - are friendly, dedicated and super efficient. The facilities and environment are perfect.

Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home

Dear Emmanuel, thank you very much for your lovely review. I am very pleased to know that you thoroughly enjoyed your two weeks stay at Badgeworth. Please keep in touch! Please do feel free to come back to join us in our future activities and events. Best wishes from General Manage and team of Badgeworth.


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Overall Experience  Overall Experience 5.0 out of 5

Upon arrival at Badgeworth Court our uncle's quality of life has improved and continues to improve. This is due to the quality of care and professionalism of ALL members of staff. Before his care started, we were constantly worried for his well being and safety. Badgeworth Court's care has also now
enabled us to visit him as a relative and friend.

Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home

Thank you very much, Jeff, it was lovely to speak to you and your wife on your visit to the home. I am so happy that your uncle's quality of life has improved and you are confident that it will continue to improve. Best wishes from General Manager and team of Badgeworth.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is at Badgeworth Court Care Centre for 4 weeks respite. She settled very quickly. The staff are wonderful. She loves the food and the activities and her room is lovely (clean, comfortable and wonderful view!). I cannot recommend Badgerworth Court highly enough.

Reply from Hannah Mulholland, head of activities coordinators central division at Barchester Badgeworth Court Care Home

Thank you very much for your kind comments! We were privileged to look after your mum for a few weeks respite. My team and I wish that Mrs C will settle down well in her new home! Best wishes from the General Manager, Xin and team of Badgeworth


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Overall Experience  Overall Experience 4.0 out of 5

The staff, from assessing my mother to homing her, to facilitating moving her to a nearer care home to us was seamless and done in an extremely caring way both to her and her family.
They are dementia friendly as well as attentive to nursing needs. My mother had never been in care before and they made
her at ease to the point she was incredibly sad to leave and thanked all the staff as she left.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Hi, Jennifer, thank you very much for the lovely review! We are delighted that your mother enjoyed her stay with us. Please give us a call, if she needs respite care again in the future.


Kind regards from Xin and the team of Badgeworth


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Overall Experience  Overall Experience 5.0 out of 5

I visited a friend at Badgeworth Court, and I found the place very solemn but with a welcoming atmosphere, staff are very accommodating with a friendly smile, rooms are very clean and spacious, residents are well looked after as I've noticed when I walk around, such a wonderful care home indeed to
recommend.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Thank you very much for your lovely comments. Our inspiring care team goes above and beyond in supporting the needs and aspirations of the residents.


Best wishes from General Manager and Team of Badgeworth Court


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been living in the home for nearly two years. I could not fault the home in any way. The home is on a beautiful ground with a stunning view. Her room has been kept clean and tidy, personal items are placed according to my mum's wishes. Care staff are so caring and friendly; they make me feel
welcome on my visit, update me any changes in her care; they encourage her to walk around the garden, attend indoor and outdoor activities. I could not wish any better care for her.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Thank you for your excellent review. It is our pleasure to support your mum in the past two years. Our care and support team will carry on working hard to exceed our residents' expectations.


Best wishes from the general manager and the team of Badgeworth Court


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Overall Experience  Overall Experience 5.0 out of 5

Three months ago my father was dying in hospital due to a chest infection. The Doctor told me that he only had a few days to live. Since he moved to Badgeworth, his condition has improved significantly. He is now eating, drinking and starts to sit out with others in the garden. I could not thank the
staff enough for their care and kindness. Without them, my father wouldn't be with us any more!

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Thank you for your excellent review. It is our pleasure to support your father and I am thrilled with his improvement in the past three months. Our care and support team will carry on working hard to exceed our residents' expectations.


Best wishes from the general manager and the team of Badgeworth Court


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and competent carers. Rooms are clean and comfortable and the food and refreshments are very good and regular.
The facilities are excellent and mum is very happy.

Reply from Xin Zhao, General Manager at Barchester Badgeworth Court Care Home

Thank you for your positive response. We are delighted that you and your mother are happy with our care.
Best wishes from General Manager and the team of Badgeworth


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Overall Experience  Overall Experience 4.0 out of 5

My wife was first admitted for respite then, palliative care.
The room: nicely decorated, clean and tidy.
Care staff: Courteous attentive - couldn't do enough for us. Lovely attitude towards their vocation.
Nursing staff: communicated needs/information in an understandable way.
In her final weeks,
my wife was kept comfortable and palliative care/help was sensitive and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Our review was a very constructive and outlined rehabilitation care that the home can offer.
All the staff are very approachable and they have my father's best interest at all times.
The cleanliness of the home is outstanding and meets all the resident's needs.

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Overall Experience  Overall Experience 4.0 out of 5

In early January my mother who was suffering from Alzheimer's disease became ill with pneumonia. The care provided in the home was exemplary. We had said that we didn't want her to go to hospital and this was agreed by the home. She was nursed in her room by qualified nurses, including the rapid response
team until her death. Her family was with her for the whole period. She was prescribed medicines in including palliative care medicines but these were not needed. She had a completely peaceful, stress-free death, in familiar surroundings with her family by her side. I was very happy with how things happened.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and speak to you.

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Overall Experience  Overall Experience 5.0 out of 5

My father, who was diagnosed with Alzheimers, was looked after at home by my mother until his condition worsened and we had to find a nursing home. I cannot speak highly enough of the staff on the Norwood Unit at Badgeworth. It was an emotional time for all the family and we felt hugely supported and
confident that all Dad's needs were being met. Everyone was kind, caring and professional. They informed us immediately of changes to Dad's condition and treated him accordingly. In the last days of Dad's life, they were a great comfort to us and treated him with great care and compassion. I think we were very fortunate to have found such a lovely home for Dad and it certainly helped Mum come to terms with losing her husband of 65 years.

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Overall Experience  Overall Experience 5.0 out of 5

Our family is delighted with the care mum receives at Badgeworth Court.
The staff are consistently kind, caring and treat mum with great care and respect.
We are always informed of decisions regarding her medicines and doctors visits.
Mum has a lovely room, very nice food and is happy and contented.

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Badgeworth Court Care Centre from February 2016 in their nursing wing. My mother, who has Alzheimer's joined him in April 2016. Their care was so tailored to their needs it was excellent with time being made available for them to spend quality time together. Sadly my father
passed away in July. He said that his care had been "too good". He was very content and the staff went the extra mile to ensure this. They helped my mother come to terms with his passing and she is now calm and enjoying the activities and the company. She says "they spoil you here". The family could not have asked for more.

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Current Review Score: 9.5 (9.470)

Overview of Review Score

The Review Score of 9.5 (9.470) out of 10 for Barchester Badgeworth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.470 for Barchester Badgeworth Court Care Home is calculated as follows: ( (238 Excellents x 5) + (111 Goods x 4) + (25 Satisfactorys x 3) + (15 Poors x 2) ) ÷ 389 Ratings = 4.47

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Badgeworth Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2022

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (12)

Rosalynn

Rosalynn Forson

Job Title: General Manager

Joined: 2020

Hello, my name is Rosalynn, and I am the General Manager here at Badgeworth Court Care Home. Welcome to our website!


I joined the team in 2023 after working as the General Manager at one of our sister homes. I am passionate about supporting the elderly through life enrichment and the provision of individualised care.


I am a strong advocate for the provision of dignity in care at all stages of life. I believe we can all learn something new each day and should always strive for excellence in all we do; to keep improving and evolving.


I am always available to discuss the care and best practice we provide here at Badgeworth so please feel free to visit at any time.


Somi

Somi Clemment

Job Title: Deputy Manager

Joined: 2021

Hello, my name is Somi and I am the Deputy Manager at Badgeworth Court. I am passionate about working with the elderly and I am focused on providing the best possible care for them. I am also always happy to listen to and support our families.


Smrita

Smrita Sunuwa

Job Title: Community Manager

Joined: 2018

Hello, my name is Smrita, I have been a care assistant at Badgeworth since February 2018. I was promoted to team leader and recently promoted to Community Manager of Selwyn Payne.


I came to the UK with three years of experience as a community healthcare assistant in my country of Nepal. I moved from Nepal in 2010. I really enjoy my job with all of the lovely residents and find the team extremely supportive.


Rinny

Rinny Roy

Job Title: Nurse

Joined: 2018

Hello, I am Rinny, started working at Badgeworth Court in 2018 within the De Clare community. I previously worked as a nurse in other care homes for 13 years. I enjoy every part of my job at Badgeworth Court and love being a part of such a caring team. I am married with 2 boys and enjoy singing and painting in my spare time.


Cristeta

Cristeta Jubilado

Job Title: Registered General Nurse

Joined: 2018

Hello, my name is Cristeta, and I have been a qualified nurse since 1983 in the Philippines. I came to the UK in 2000, and I have worked in various nursing homes and at Gloucester Royal Hospital. I greatly enjoy working at Badgeworth Court, it is a privilege to care for our residents and give them fulfilling lives.


Preem

Preem Nyika

Job Title: Nurse

Joined: 2022

Hello, I am Preem and I started working at Badgeworth Court in 2021, initially as a Care Practitioner, and then as a Registered Nurse. I enjoy every part of my job and love being part of such a caring and family-oriented team.


I am passionate about working with and caring for the elderly, and my focus is on team energy to achieve excellent outcomes.


Ranier

Ranier Ebbah

Job Title: Senior carer

Joined: 2009

Hello, my name is Ranier, but the residents call me Ray, I have worked for Barchester for over 10 years.  I am a team leader in our Norwood community. I enjoy training and learning new skills, I have a level 2 qualification in dementia and end of life care. I am a very sociable and friendly person and enjoy making the residents laugh.


Faye

Faye Jones

Job Title: Administrator

Joined: 2017

Hello, my name is Faye and I am the administrator at Badgeworth Court.  I have worked here since 2017, starting as a hostess on our De Clare community, moving to working on reception.  Badgeworth Court is a home from home and we are all a family, I love chatting with our residents, it is a joy to come to work everyday!


Nicholas

Nicholas Udell

Job Title: Head Chef

Joined: 2022

Hello, my name is Nicholas, I am the head chef at Badgeworth Court Care Centre. My catering career started in the British Army, working in all areas producing meals for the soldiers. I then worked in hospitality for 38 years all of which have greatly assisted in being able to offer our residents quality, nutritious food.


Being passionate about delivering a first-class standard, is the key to success, catering for residents here at Badgeworth Court.


Corinne

Corinne Golding

Job Title: Activities Coordinator

Joined: 2022

Hello, I am Corinne and I am the activities coordinator at Badgeworth Court.  I previously worked in finance and wished to broaden my career. I have a diploma in Performing Arts and Business, and I have a background in the entertainment industry. I am committed to providing a broad range of activities and events with a focus on person-centred care. 


As a team, we are committed to Barchester's Life Enrichment Programme ensuring we work with mind, body and soul.


Michelle

Michelle Sullivan

Job Title: Admin Assistant

Joined: 2020

Hello, I am Michelle and I am part of the administration team, working on reception here at Badgeworth Court. I have worked in Administration for over 12 years. I have always been impressed by Badgeworth Court and had previously visited some members of my congregation from St Andrews Church in Churchdown who have been residents here.


Aga

Aga Villarbra

Job Title: Senior Care Assistant

Joined: 2017

Hello, I am Aga and I have worked at Badgeworth Court since 2017, but have worked in the care sector for 15 years including a private hospital in the Philippines. I am most proud of my achievements with the 1066 project here at Badgeworth and have completed all levels of my advanced dementia training.


In my spare time, I love playing basketball and you will often find me indulging in my other passion, singing, with the residents.