Brockworth House Care Centre has a Review Score of 8.1 (8.057) out of 10, based on 2 reviews in the last 2 years. Over all time Brockworth House Care Centre has 69 reviews.
Review from J A (Daughter of Resident) published on 25 February 2025
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Reply from Lyndsey Dixon, Home Manager at Brockworth House Care Centre
Thank you for this lovely and kind review. It was a privilege to care for your Father, and we too are pleased that he chose Brockworth House to call his final home.
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Review from Jenny C (Wife of Resident) published on 4 December 2024
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Review from Caroline B (Wife of Resident) published on 1 November 2022
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Review from Terence S (Son of Resident) published on 28 October 2022
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Reply from Jo Goode, Home Manager at Brockworth House Care Centre
Thank you for your review. It was an absolute pleasure looking after your stepfather; thank you also for having the staff at Brockworth so involved with his funeral.
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Review from Paul N (Husband of Resident) published on 29 August 2022
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Reply from Jo Goode, Home Manager at Brockworth House Care Centre
Thank you so much for your feedback on your and your wife’s whole experience since your wife came to live at Brockworth House. It is heart-warming to see how settled your wife is and so positive that she has made friends here. We do everything we can to make it home from home for all our residents. The team will be so pleased to hear your feedback.
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Review from Ann G (Daughter of Resident) published on 26 August 2022
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Review from Paula D (Daughter of Resident) published on 19 August 2022
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Review from David G (Son of Resident) published on 11 August 2022
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Review from Patricia W (Daughter of Resident) published on 25 March 2022
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Reply from Jo Goode, Home Manager at Brockworth House Care Centre
Thank you so much for your kind words. Myself and the team here at Brockworth are so grateful that you entrusted the care of Mum into our hands. She was a very loved member of our family here at Brockworth and is very much missed, however she has left us all with some wonderful memories. We send you and your wonderful family our love; you are in our prayers.
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Review from M H (Daughter of Resident) published on 7 March 2022
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Review from S W (Wife of Resident) published on 4 August 2021
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Review from Maureen T (Daughter of Resident) published on 14 July 2021
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Review from P G (Widow Widower) published on 21 October 2020
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Review from J H (Daughter of Resident) published on 8 July 2020
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Review from Charles P (Son of Resident) published on 17 June 2020
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Review from Helen D (Wife of Resident) published on 11 June 2020
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Review from Malcolm T (Husband of Resident) published on 9 June 2020
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Review from Alison (Daughter-in-law of Resident) published on 9 June 2020
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Review from Tia S (Daughter of Resident) published on 9 June 2020
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Review from Debbie S (Wife of Resident) published on 21 January 2020
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The Review Score of 8.1 (8.057) out of 10 for Brockworth House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.750 for Brockworth House Care Centre is calculated as follows: ( (18 Excellents x 5) + (6 Goods x 4) ) ÷ 24 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.307 Points relating to the number of positive Reviews for Brockworth House Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 2 Positive Reviews ÷ 11 = 0.182
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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