Brockworth House Care Centre

Mill Lane, Brockworth, Gloucester GL3 4QG
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8.1 69 Reviews
  • Brockworth House Care Centre, Gloucester
Set in the village of Brockworth, Gloucestershire, MHA Brockworth House provides exceptional nursing dementia care for 52 residents in a peaceful, community-oriented environment. Overlooking Coopers Hill and close to Witcombe Reservoirs, the home offers stunning natural views and tranquil surroundings. The building has a rich history, having previously been a social club. Today, it is a modern, purpose-built care home that feels like a home, from a home.

The team provides personalised dementia and mental health care, ensuring residents feel secure and supported. The home features innovative tools like interactive ‘magic tables,’ robotic pets, and music therapy sessions, which engage residents and provide meaningful activities.

Its easy to understand why mealtimes are so important at Brockworth House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

The activities team ensures a diverse programme of events, from creative crafts and gardening sessions to lively singalongs and themed karaoke evenings. The gardening club is particularly popular, with residents planting flowers, vegetables, and herbs in the garden. Animal therapy sessions, featuring donkeys, reptiles, and more, bring smiles to residents’ faces and create meaningful connections.

At Brockworth House, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for short stays or nursing dementia care, the team at Brockworth House are here to help.

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Care Provided by Brockworth House Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Benhilda Shambare (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Brockworth House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,745 – £1,855
    • Self-Funded Nursing Dementia Care £1,745 – £1,855
  • (these prices are only a guideline, please contact Brockworth House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Brockworth House Care Centre Reviews (69)

Total of 69, showing 61-69
8.1

Brockworth House Care Centre has a Review Score of 8.1 (8.057) out of 10, based on 2 reviews in the last 2 years. Over all time Brockworth House Care Centre has 69 reviews.

Overall Experience

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Date Published

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Review from L W (Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spend 4 weeks respite at Brockworth House. The staff were wonderful, caring, kind, efficient and nothing was too much trouble. I was made comfortable as soon as I arrived. The nurses and carers were so reassuring and the atmosphere was cheerful. I felt so relaxed and safe at Brockworth House, I did
not want to leave. I would not hesitate to go back and I certainly will be recommending the home to everyone.

Reply from Samantha Williams, Home Manager at Brockworth House Care Centre

Thank you for telling us about your short stay at Brockworth Care Home. The team will be delighted to hear that you found them so caring, kind and friendly and that you felt cheerful and relaxed during your stay.


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Review from Thomas W (Brother of Resident) published on 22 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with Brockworth over the past year and in particular with the care and understanding individual staff members appear to bring to their work. During this time there has been a change of senior management but with no apparent diminution in the quality of care being provided.
I have awarded a ‘good’ to ‘Management’ below since the recently appointed manager is finding her feet in a new environment, but having discussed various issues with her I would judge she and her team have all the qualities to warrant an ‘excellent’ in due course. I have awarded a ‘good’ to ‘Security’ since I have no feeling as to what excellent security would look like.


Since Brockworth is a Methodist not-for-profit organisation I expected it to have a strong ethical component to its functioning; this is what comes over, not in any overtly obvious fashion but rather in the strong sense of patient caring and commitment which pervades the whole institution.


Reply from Samantha Williams, Home Manager at Brockworth House Care Centre

Thank you for telling us about the care of your loved one, the staff team will be delighted with your lovely comments. To hear that you find caring and commitment to pervade the whole home is absolutely inspiring.


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Review from Cynthia (Sister of Resident) published on 2 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brockworth House Care Home has greatly impressed me as to how well run the home is. The staff are all friendly, supportive and always willing to help. The home has a warm and welcoming feel to it. The carers are always watching to see if anyone needs help and my brother always has a smile for them.
The food is excellent and again the chef is so nice. If need be, I would not hesitate in recommending Brockworth House to anyone.

Reply from Samantha Williams, Home Manager at Brockworth House Care Centre

Thank you for telling us about your experience of visiting Brockworth Care Home. It is wonderful to hear that you find the staff to be so welcoming and friendly and your Brother always has a smile for them. The team will be delighted with your comments and we will be sure to pass them on.


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Review from Sarah (Daughter-in-law of Resident) published on 22 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers and nurses at Brockworth House always show compassion and kindness. We are always welcomed with a smile and friendliness. Carers are always willing to help out and importantly for us help our children visit their grandpa, this can be a challenge for young children but the carers and nurses
make this feel supported and safe. We leave with an assurance that Grandpa is well looked after and in the right place.

Reply from Samantha Williams, Home Manager at Brockworth House Care Centre

How wonderful to hear that our team are able to help your children visit their Grandpa. It is so important to maintain family links and it is lovely that you feel so supported and safe and that you find the team so compassionate and kind, thank you.


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Review from Mark C (Son of Resident) published on 16 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is at Brockworth. I was impressed with the fact I could visit at any time. Dad was sitting in a comfortable chair during the visit. The facilities appeared very clean, he had his own room which was good. It was pleasing to see that the TV wasn't on as a matter of course.


I like to feel that

Dad is in a safe and caring environment at Brockworth. I spoke at length with the manager and she explained everything in a clear and knowledgeable way. I like the ethos of the home.


Obviously, it is sad for me to see Dad as he is now having known him as an intelligent and physically strong man, but that is the nature of the illness. I think as Dad is where he is is the best place he could be.


Reply from Samantha Williams, Home Manager at Brockworth House Care Centre

Thank you for telling us about the care and support that your Dad receives at Brockworth Care Home. It is great to hear that our manager was able to help you and that you feel our home has such a great ethos.


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Review from G M (Daughter of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from nursing to ground staff couldn't have been more kind and helpful and sympathetic to both myself and my elderly mother. They made her last months a peaceful dignified time in the face of the ravages of dementia.

Reply from Samantha Williams, Home Manager at Brockworth House Care Centre

Thank you so much for your kind review of the care and support that your Mother received at Brockworth House Care Centre. The team will be proud to hear that you found them so comforting and kind.


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Review from I S (Daughter of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to this dementia care nursing home after 4 very happy years in a residential home. Staff did everything they could to ensure the move was smooth and to settle mum and the whole family in. The home has gone from strength to strength. Staff are all so welcoming and care not just for the
resident but for their whole family. Food is excellent, looks and tastes delicious, and all residents are able to take part in a variety of activities. Care staff are always friendly and patient and, under a superb management team are also, at last, able to relax and enjoy being with residents (and families) rather than being purely task-focussed.

Reply from Debbie Phillips, Home Manager at Brockworth House Care Centre

Thank you for your lovely review of the care and support your Mother is receiving at Brockworth Care Home. I am pleased to hear that you find our team so welcoming and caring. I’m sure the team will be delighted with your comments.


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Review from K H (Brother of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He was cared for just a few weeks. In that time he received a secure, relaxed and caring lifestyle on my behalf thank you all team at Brockworth Care Centre.

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Review from J W (Friend of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my dear friend today for the first time at your care home, how well impressed I was by the security and the greeting by the staff. Friendly, helpful, smiling, no odour to put me off, it made me think I was visiting a four star hotel. The decor was clean and very relaxing , being with
my friend when his lunch arrives it looked so good and smelt yummy, made my tummy rumble. Catering staff well done. I have been to a few care homes over many years Brockworth House gets top marks from me. Well done keep standards up.

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Current Review Score: 8.1 (8.057)

Overview of Review Score

The Review Score of 8.1 (8.057) out of 10 for Brockworth House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Brockworth House Care Centre is calculated as follows: ( (18 Excellents x 5) + (6 Goods x 4) ) ÷ 24 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.307 Points relating to the number of positive Reviews for Brockworth House Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 2 Positive Reviews ÷ 11 = 0.182

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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