The Coombs

The Gorse, Coleford GL16 8QE
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8.6 39 Reviews
  • The Coombs, Coleford
The Coombs offers up to 36 residents compassionate, individualised residential, nursing and respite care. Originally built as a private residence in 1856, The Coombs was renovated 100 years later.

Situated close to Coleford town centre in the beautiful Forest of Dean, the home is surrounded by large, pleasant gardens and is adjacent to the Coombs Park Estate.

Offering a mix of different accommodation, this warm and friendly home has rooms in the original Grade II-listed main house and in the specially designed single storey lodges that have subsequently been added. Cosy lounges are available to relax in, as is the garden on sunny days and social activities take place daily for your enjoyment.

If however, you'd like a little more privacy, then your own bedroom offers a peaceful oasis. To give you the support you need when you need it, a friendly, professionally trained team are on hand around-the-clock to support you in how you wish to spend your day enabling you to continue to enjoy a fulfilling and independent lifestyle.

A dedicated Activities Coordinator organises a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist you to continue with existing pastimes, as well as give you the opportunity to try something new if you would like to. They make sure everyone is able to enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits.

Visits from outside entertainers happen regularly. The home has access to a Trust minibus for trips out.

A talented cook and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

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Care Provided by The Coombs

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Jade Mainwaring (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1996

Funding & Fees Guide for The Coombs

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,215 – £1,390
    • Self-Funded Nursing Care £1,645 – £1,645
    • RESPITE Self-Funded Residential Care £1,340 – £1,530
    • RESPITE Self-Funded Nursing Care £1,810 – £1,810

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact The Coombs to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Free parking is available outside the home.


The Coombs Reviews (39)

Total of 39, showing 21-39
8.6

The Coombs has a Review Score of 8.6 (8.625) out of 10, based on 3 reviews in the last 2 years. Over all time The Coombs has 39 reviews.

Overall Experience

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  • 7
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Date Published

39
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Review from Steve J (Nephew of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited the home in July 2017, pending my aunt's discharge from hospital and instantly got a very warm comfortable feeling about the facilities (the pod system lends itself perfectly to a communal atmosphere), surroundings and most importantly the staff and level of care they would deliver. This feeling
was only further backed up when on a somewhat stressful hospital discharge, the manager took control of the entire situation in a very professional and extremely considerate manner.
I cannot fault the level of care given to my aunt through her declining health and her last weeks before her passing. A genuine warmth, compassion and love is shown from the whole care team to the residents and visitors alike. It is a happy place.
In summing up, there are no individuals amongst the care team at The Coombs, every member carried the same ethos which obviously comes from the leadership of the home manager who is excellent. For me, The Coombs provides "excellent care wrapped in a big warm hug".

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Review from Alan W (Son of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we knew that my Mother would require residential care, I was anxious to find her a bed at The Coombs because over decades I have been impressed by the quality of care I have seen to be offered there. I was not disappointed during the period from October 2017 to her peaceful death earlier this month.
The critical issue for me is the standard of care offered by the carers and medical and other staff within the home and my wife and I have been more than satisfied with everything we have seen and experienced during this time. Under great pressure from demanding patients with complex needs and personality issues arising from illness or from one of a number of particular conditions I saw great sympathy, support and help offered on a regular basis by many Carers who do a difficult job with good humour and consistency.

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Review from L P (Niece of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Nice friendly home with caring staff. Although an old building, it was clean and tidy. The food looked appetising and the staff are really kind and considerate.

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Review from Tina A (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in The Coombs for two weeks now. The care and attention she receives is first class. All staff are wonderful. She is happy and comfortable and pain-free. She has improved greatly in last two weeks and I believe this is because of the excellent care and attention she has received.
I would highly recommend The Coombs to others. I speak on behalf of the rest of the family and we would like to express our thanks to all staff for making our mother happy and comfortable as she nears the end of her life.

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Review from W C (Daughter of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I base my review on the fact that my mum is settled, well cared for and happier than she has been for many years. She tells me almost every day about the lovely food and the kindness of the staff. As a frequent visitor, I feel valued and most welcome at all times. I have only two negative points to
make.
The garden area outside the room needs to be tidied and planted for a pleasant outlook.
Activities for residents are only arranged 4 of 7 days as the coordinator is part time.

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Review from F B (Daughter-in-law of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to The Coombs because it was recommended now we know why. It was exemplary. The manager pulled out all the stops to assess my mother-in-law on the ward. The home continues to communicate frequently with facilitating discharge. At the Coombs, the care was excellent, they were kind, patient, professional
and my mother-in-law's health improved to the extent she wanted to go home.
The staff were again so supportive, communicating with GP, pharmacy and social services. Throughout, their communication and care, was more than excellent. I would not hesitate to recommend The Coombs.

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Review from L L (Friend of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting friendly on a weekly basis, it is always a pleasure to visit. The staff are always very helpful, both to residents and visitors. Activities appear to be very good and on a regular basis. Always a very pleasant aroma when entering - good to note.

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Review from Patti B (Friend of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my friend first moved into The Coombs, she was very dispirited and disinterested in everything. Within a very short time, I could see the difference in her - she began to care about her physical appearance, took an interest in other residents and developed a strong relationship with the staff.
The encouragement she has had, including learning to use a powered wheelchair for the first time, has resulted in her looking and sounding much more lively. I am delighted every time I visit her - and I can only put her present good health, improved appearance and involvement in residents' well-being, down to the wonderful staff and facilities.

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Review from Jean T (Friend of Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found The Coombs to be a friendly home with the utmost of care and consideration being shown to all the patients and also to all the visitors. It is a pleasure to go there and nothing is too much trouble for the staff.

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Review from Lorna F (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Coombs provided kind and supportive care for my mum during her respite. I was impressed with the willingness of all the staff to accommodate mum's wishes and let her choose what she did and didn't want, could or couldn't do. The house has a lovely atmosphere and the rooms are as homely as possible.
Mum said they listened too me and didn't just treat me like a silly old lady. I think that says it all.

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Review from Jean F (Wife of Resident) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some residents are lonely at times.

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Review from Lorraine A (Stepdaughter of Resident) published on 22 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Step father arrived at the Coombs on the 15/02/16. first Impressions are very important. The Manager is in this job because of her kind, caring and wonderful compassion she shows, this is immediately obvious. We were so I pressed by her kindness and then could see what a fabulous team she had, even
hand picked it would seem by how super they all are. He has had a rough time but so far has settled well and been so well looked after and comfortable. To us as a family the Manager and her team have been superb. So far everything has been so perfect we are in shock, I am sure with what we have seen this will continue. The home is beautiful and the residents are so friendly too, you can see how happy they are to be here. Well done, so far one very amazing place!!!!

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Review from Priscilla M (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been in The Coombs for 2 years. She is very deaf and completely blind, her mental capacity is much less now but when she asks where she is and I say "The Coombs!" she has said "I like that". She knows she is cared for and well looked after and recently asked me to thank everyone for
looking after her so well. All the staff are gentle, kind and respectful. It really does feel like a family and I am so grateful. The home is "super clean" with no smells. It is well decorated and the grounds well kept. Parking is sometimes a bit difficult but that is a very minor problem!.

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Review from M E (Cousin of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Coombs was the first care home I visited when looking for a suitable place for my 96 year old cousin. I knew immediately there was no need to look any further - the manager and all the staff I met were so welcoming and friendly, and there was a calm and loving atmosphere.
My cousin went into Holly
Lodge and is so happy there. All the rooms are light and airy - it is as good as being at home.
His bedroom is a good size, well equipped and always very clean and tidy. The staff are all so caring and attentive to his needs and he really enjoys their company. The food is of a high standard with a good variety each day. I, also, have had great support from the manager and all the staff too - the best care home I have ever visited over a number of years.

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Review from Sheila M (Partner of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were wonderful, nothing was too much trouble and we felt that my partner was well looked after and they tried to make the food appetizing. Due to his limited mobility the manager changed his room to make him much more comfortable to enable him to see more. From the moment we stepped through
the door we felt a caring and loving atmosphere where people really cared about the individual. Special thanks has to go to the carers who were there in his last moments and many others who cared for him a big thank you for their compassion and love.

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Review from Dee H (Daughter of Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a nursing home for dad was a daunting task. A soon as we walked through the door at The Coombs we were reassured he would be well cared for. The staff are wonderful; dad received the best of care and they are so supportive to relatives too. Dad's cat was even able to visit his room. The Coombs
is bright, airy and well decorated and maintained. Overall very pleasant. It is a real home from home. Dad wasn't able to join in with the arranged activities but the "All about me" booklet was an excellent tool for conversation. We even learned a few new things too!

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Review from Julie W (Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the Coombs is a great home in every way from carers to cleaners and gardener. Food is great and very clean. Well run home, plenty of activities going on. So glad we were able to get a place for Mum here. The home always very warm and welcoming. Mum and all the family looking forward to a good
Christmas. PS Mum celebrated her 100th birthday here in September. Everyone had a great time.

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Review from Jeanett E (Daughter of Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Coombs is a super home from the first day mum arrived both for her and all the family. Always the same whatever time of day we arrive the home is very clean, friendly i.e. all the staff all very genuine. Mum loved her home but she has settled in very quickly and loves all the staff. Meals are very
good. Cannot fault The Coombs. Mum happy, also all the family.

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Review from Gill S (Daughter of Resident) published on 12 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have wished for a better place for Dad to spend his final weeks. All the staff were brilliant, very caring and attentive to dads needs while listening to and looking after relatives. The Coombs has a very pleasant, happy and clean atmosphere.

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Current Review Score: 8.6 (8.625)

Overview of Review Score

The Review Score of 8.6 (8.625) out of 10 for The Coombs is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Coombs is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for The Coombs is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Jade

Jade Mainwaring

Job Title: Home Manager

Joined: 2020

Jade Mainwaring became the Home Manager at The Coombs in 2020. Working in the care sector for over 17 years, with nine years in management roles. She holds a Level 5 Diploma in Leadership and Management and a Level 3 Health and Social Care.


Starting work in a care home at the age of 17, Jade wasn’t intending to stay in the sector, but she likes to think that care chose her. Jade believes that if you are a passionate person then this line of work is one you can never leave.


Jade says that being a Home Manager can be challenging at times, but she has an amazing team who all work through the difficult moments together. Jade always ensures that the highest level of person-centred care is delivered. She also says that developing the team and implementing an open culture is highly important.


Jade said: “I am passionate about care quality and developing a model of care to achieve outstanding outcomes. I believe in OSJCT’s values and, having rejoined the Trust previously, I am excited to be back as a Home Manager."


In Jade’s spare time, she spends time with her two young children.


Jackie

Jackie Jones

Job Title: Specialist Senior Care Leader

Joined: 1995

Jackie is our Specialist Senior Care Leader and has over 25 years of experience to contribute in this pivotal role at The Coombs.


“I initially started working at The Coombs back in April 1993. My children were getting older which gave me the time to start working again. I found out about a local job at The Coombs from a family friend and decided to give it a try – 27 years later and I am still here!”


Jackie has a brilliant knowledge of the care industry and enjoys using her experience to help other members of the care team.


“The best part about working at The Coombs is getting to know our wonderful residents and supporting the rest of the staff team whenever I can.”


It is only natural that things will have considerably changed over Jackie’s time at The Coombs, but she continues to set high standards of herself and the team which has contributed to The Coombs’ consistently high reputation in the local community. This is something Jackie is very proud of.


And the best time of year at The Coombs? Well that’s an easy one for Jackie. “We don’t have a Christmas Day at The Coombs… we have a Christmas month! Christmas at The Coombs is always a rewarding time of year when we bring the staff, our residents and the community together.”