Cotswold House Care Home

Church Road, Cainscross, Stroud GL5 4JE
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9.4 32 Reviews
  • Cotswold House Care Home, Stroud
Cotswold House Care Home pursues an ethos of respect and dignity throughout all its services, within an environment where residents are able to relax in homely comforts, enjoy personal interests and organised activities, as well as nutritious food.

A converted vicarage, the accommodation benefits from significant refurbishment, enhancing its homely features and tailoring the interior to professional care but also to a relaxing lifestyle.

Care workers are trained to carry out individualised services, whether for long-term or complex needs, as well as temporary respite.

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Care Provided by Cotswold House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Cotswold House Care Home Ltd
  • Person in charge
  • Lynsey Hawkins (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Cotswold House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,650 – £1,670
    • Self-Funded Residential Dementia Care £1,650 – £1,670
    • Self-Funded Nursing Care £1,885 – £1,905
    • Self-Funded Nursing Dementia Care £1,885 – £1,905
    • RESPITE Self-Funded Residential Care £1,650 – £1,670
    • RESPITE Self-Funded Residential Dementia Care £1,650 – £1,670
    • RESPITE Self-Funded Nursing Care £1,885 – £1,905
    • RESPITE Self-Funded Nursing Dementia Care £1,885 – £1,905

  • Fees do not include hairdressing, chiropody, outings, personal newspapers, toiletries. Toiletries can be provided for an additional small monthly fee.
  • (these prices are only a guideline, please contact Cotswold House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Carpark on site. Free public car park a short walk away at Victory Park.


Cotswold House Care Home Reviews (32)

Total of 32, showing 1-20
9.4

Cotswold House Care Home has a Review Score of 9.4 (9.359) out of 10, based on 13 reviews in the last 2 years. Over all time Cotswold House Care Home has 32 reviews.

Overall Experience

  • 21
  • 10
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Date Published

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Review from P P (Sister-in-law of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit the home several times in the week. The staff always have a smile always willing to make people happy even sometimes it must be hard. I'm sure they do all they can to help all the clients. They also have the animals it which the clients adore them all. Guinea pigs, a donkey and the dog.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you very much for sharing your feedback! We see such a great benefit to the residents when animals visit the home and plan to offer more of this.


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Review from J C (Sister of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my sister has been in Cotsworld House Care Home, I feel that they understand her needs and the way that she communicates with her eyes and facial expressions. My sister is non-verbal so it's reassuring to know they understand her. My sister has very complex needs, not only non-verbal, she is unable
to walk and is also peg-fed. I feel the home manages these needs extremely well.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you very much for your review. The staff are very fond of your sister and I'm glad you feel they manage her needs well.


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Review from Stewart W (Son of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great staff who invariably work with a smile on their faces, despite the difficulties of working with dementia sufferers.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your feedback, it is much appreciated.


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Review from G W (Wife of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's lovely that I can visit anytime and I'm always made welcome. The staff are so caring. My husband isn't the easiest of patients but they're always so helpful and kind.
The activities are a noy and it is great to join in! He does sometimes appear in other people's clothes and has lost 3 pairs of
glasses, 1 pair of shoes and slippers but as long as he's getting the care it's the last of our worries. Thank you.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your feedback, I'm glad you feel your husband is well cared for and enjoys the activities. I'm sorry to hear of the missing items but will raise this with the team who will do their best to locate them.


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Review from Kate C (Mother of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son was very anxious in transferring to a care home for end-of-life care. His care has been managed very well. Enabling staff to treat him with respect and warmth, to consult him on his needs, and to meet them with compassion.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your review, I am glad you feel your son is well cared for. I will pass on your comments to the team who will be glad to hear them.


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Review from Lynne R (Daughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident for 13 months and received such wonderful care from all the staff. She was confined to bed the whole time but was still able to join in the activities as they were taken to her room which she really enjoyed. All staff were friendly, caring and loving towards Mum. In her last few
days, I was with Mum all day and the care staff were so lovely to me too. I really appreciated their kindness during that really difficult and sad time. Thank you to you all, you're truly amazing.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your lovely feedback, we are always very grateful to hear about your experience. I will make sure to pass on your comments to the staff team who will be very pleased to hear them.


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Review from J W (Wife of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband suffered from Dementia and was with you for the last eight months of his life. During this time he was settled and appeared calm and in good spirits. He was always clean and showered and warm. The staff were excellent, always very kind to my husband and always very kind to myself and my family.
During his final days, he was treated with great respect and dignity and had a calm and peaceful death with myself and my daughter present.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you very much for your kind words, especially relating to the staff team. I know they will be pleased to hear how they have made a difference to you and your family. We wish you all the very best.


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Review from H H (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cotswold House Care Home looked after my mum in the last 3 years of her life. Towards the end, Mum needed a lot of care and as she grew increasingly frail and dependent on those around her, the specialist care she received was exemplary.
She was always treated with dignity and compassion. The
kindness and compassion shown by the team to myself and the family at really difficult times will never be forgotten.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your kind review and lovely comments. Mum is dearly missed in the home, but it is reassuring to know that you and your family felt supported and that Mum was cared for so well. All the staff try incredibly hard and I'm glad this was reflected in your experience.


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Review from Penny A (Wife of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my husband's descent into the abyss of dementia accelerated all of the staff at Cotswold House responded magnificently as his behaviour became more challenging, along with his care needs increasing exponentially. I shall always be grateful for their loving compassionate care of him in his final weeks,
along with their support of me. Throughout his three-plus years at Cotswold House Care Home, all the staff treated him with endless patience and kindness and made sure that he enjoyed each day as much as possible.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you very much for the lovely review, I will pass on your comments to the team who I'm sure will be very touched.


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Review from F C (Wife of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm pleased with everything Cotswold House Care Home staff have done for my husband. I like the fact that residents are entertained regularly and have plenty of activities. The rooms are clean, bright and comfortable and the staff are very helpful. My husband has enjoyed the meals provided, he nearly
always finishes the entire meal! It's safe, secure and I feel it's good value for money.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for taking the time to review Cotswold House and for your lovely comments. It's great to hear that your husband enjoys all his meals and activities and that the staff are so helpful. The team will be delighted to hear your feedback, thank you.


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Review from R R (Niece of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved in over two years ago, she has settled well. Myself and the family are so happy, she is well looked after by the best staff and she's safe. When we visit the staff are really nice and helpful.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your very kind words. I am so glad your Aunt is settled and you and your family are happy with the care provided. I will pass your comments on to the team who I am sure will be very grateful to hear them.


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Review from Kathy D (Niece of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing team of staff; carers, seniors, nurses, management team etc. Good communication from the home to myself about any concerns regarding my family member. Excellent care given. Staff are always polite and welcoming.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for your kind review, I will make sure your feedback is shared with the team. It means a great deal to every one to hear your positive comments.


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Review from S P (Niece of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

A relative stayed in an attic room for a couple of months. She had been in hospital for 6 months and she and her family understood her time at Cotswold House was to further help her regain her strength before she returned home. Instead, her well-being deteriorated. The room was shabby and very warm.
On day one she had one very thin pillow, the need for extra pillows, a footstool and a toilet seat was only addressed when we asked - this should have been assessed as soon as she arrived and showed the overall calibre of the home in general.

Reply from Kate Horsted, Director at Cotswold House Care Home

Thank you for sharing your feedback. We’re sorry that your experience did not match your expectations. Because of privacy regulations, I can’t comment publicly about an individual’s wellbeing, however, it is our top priority to make sure residents are comfortable and well cared for. All residents should be offered a choice of how many pillows they would like and I am sorry if this wasn’t offered quickly enough to your relative. I understand that as soon as you asked the preferred number of pillows was provided without delay, as were the other items.
Regarding the bedroom, we have a rolling maintenance programme in the home. Your relative’s room was scheduled for redecoration this summer and has since been completed as planned. Radiators in bedrooms can be individually controlled, however, we do provide fans to any resident who would like one if they still find the room too warm.
We are grateful for all feedback and will ensure this reflected upon within the team.


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Review from K H (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Cotswold House Care Home for 3 weeks respite care after contracting Covid-19. She said the staff were wonderful and looked after her really well. She felt thoroughly spoilt. A hard act for me to follow now she has returned home.

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Review from Steven N (Son of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, we realised we had absolutely nothing to worry about when Dad was placed at Cotswold House Care Home following his illness being diagnosed.
Dad was transferred direct from Hospital to the Care Home, as soon as he had arrived we were notified by the Care Home that he had arrived safely.
The
team at the home have helped Dad to settle as best as they can and he seems now to be happy and comfortable in their care.
Any worry we had about him being in the home was laid to rest due to the very friendly and helpful nature of the Manager and her staff.
The Manager really has gone out of her way to help ensure dad is happy and relaxed whilst he is in her care and we can not thank her enough for all she is doing. Her thoughtfulness means so much to our family.
When we ring to get an update on how Dad is doing, the nursing team are always happy to talk to you and to explain how things have been going.
A big thank you to all the staff in this immensely difficult time.

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Review from Kandy W (Granddaughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Being in Canada, it was wonderful to know that Nana was so well cared for by staff at Cotswold House. She enjoyed the care she received, the cups of tea and the singing/recreation programmes at the home. We truly appreciate all the kindness and care you put into each of your residents.

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Review from Brian W (Brother of Resident) published on 23 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time that my sister has been at this care home, the staff have been very good and positive at helping her to settle in and she is now showing signs of improvement. They have also taken the time to ascertain her likes and dislikes by discussing with family members and I now believe they
fully understand all of her needs. They are very proactive in her care and they are helping her to socialise by taking her into the communal areas of the home, which she thoroughly enjoys. The manager and nursing staff update the family on progress and what she has been doing on a regular basis, they also keep us updated on any health or dental issues and telephone if they have any concerns. As a family, we are very positive about this care home, the management team, nursing and general staff.

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Review from Wendy P (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lived in the care home since December 2018. I am very happy with the care and support he receives. The staff are very friendly and helpful. The home is kept spotlessly clean and very tidy.
I have peace of mind knowing that my dad is well looked after and safe.

Reply from Maja Rigby, Director at Cotswold House Care Home

Thank you very much for your kind review. All feedback is very much appreciated and will be passed onto the staff team.


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Review from Alan F (Son of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention shown to my Father was exemplary diverse with compassion and respect. Over the period my father was resident, the facility was refurbished and the management and administration brought up to high standards.
But, the key praise must be given to the nursing and care team, to whom
the greatest compliment I can give, is that they were like family to us and my Father. The food is also excellent.

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Review from Robert C H (Husband of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cotswold House Care Home is a home that makes both clients and visitors feel very welcome. It has a nice friendly atmosphere, both staff and management are welcoming to everyone at the care home. It is always very clean, has comfortable chairs in both day rooms where music and TV is available.

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Current Review Score: 9.4 (9.359)

Overview of Review Score

The Review Score of 9.4 (9.359) out of 10 for Cotswold House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.359 for Cotswold House Care Home is calculated as follows: ( (84 Excellents x 5) + (53 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 153 Ratings = 4.359

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cotswold House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Frequently Asked Questions about Cotswold House Care Home

What types of Care is Cotswold House Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cotswold House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cotswold House Care Home have?

There are 44 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cotswold House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cotswold House Care Home to the centre of Stroud?

1.3 mile(s) as the crow flies, distance by road may be significantly further.