Fees do not include hairdressing, chiropody, outings, personal newspapers, toiletries. Toiletries can be provided for an additional small monthly fee.
Carpark on site. Free public car park a short walk away at Victory Park.
Cotswold House Care Home has a Review Score of 9.4 (9.359) out of 10, based on 13 reviews in the last 2 years. Over all time Cotswold House Care Home has 32 reviews.
Review from John S (Friend of Resident) published on 28 November 2018
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Review from S S (Daughter of Resident) published on 15 November 2018
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Review from B M (Granddaughter of Resident) published on 21 June 2018
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Review from M H (Brother of Resident) published on 25 April 2018
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Review from Emma B (Granddaughter of Resident) published on 9 April 2018
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Review from L Q (Daughter of Resident) published on 9 June 2017
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Review from E G (Daughter of Resident) published on 3 May 2017
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Review from Steve J (Friend of Resident) published on 22 March 2017
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Review from Hilary N (Wife of Resident) published on 15 September 2015
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Review from Gruegia C (Wife of Resident) published on 7 September 2015
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Review from Jennifer C (Daughter of Resident) published on 7 September 2015
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Reply from Kate Horsted, Director at Cotswold House Care Home
Cotswold House Care Home is delighted with your comments in respect of our permanent staff. We have been working hard to recruit more good quality full time care staff and am pleased to say that we have several new experienced members joining our team
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Review from Frances S (Wife of Resident) published on 25 August 2015
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The Review Score of 9.4 (9.359) out of 10 for Cotswold House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.359 for Cotswold House Care Home is calculated as follows: ( (84 Excellents x 5) + (53 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 153 Ratings = 4.359
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cotswold House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2019
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