Review from James K (Husband of Resident) published on 14 December 2017
Submitted via Website • Report

Overall Experience

I have visited my wife at The Grange Care Centre daily since she was admitted there with Lewi type dementia more than eight years ago. Throughout that time I simply cannot fault the specialist care provided by the nursing staff and others such as carers, cleaners and so on. Originally I was expecting

her to survive for only about two to three years and for me to still be able to visit her daily is entirely due to the excellent level of support provided to her by the exemplary staff. Inevitably her condition has progressed over time and now she is completely immobile and cannot speak, but she still recognises every visitor and enjoys every visit. We are both so lucky that this is so, thanks to the staff.

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Review from A H (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience

I was delighted when mum was moved here from hospital despite her limited ability. She was encouraged to socialise and mobilise by the carers whenever she was strong enough. This did her a world of good. Sadly she wasn't able to enjoy the home for longer.
The carers were extra sensitive in the weeks

leading to mums death.
It was also comforting when a delegation from the care home attended the funeral

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Review from Josephine B (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

Any time I have visited, I have found the staff to be committed to the care of my father and responsive to his needs. They are welcoming whenever my mother and I visit and are happy for me to leave my mother there for a couple of hours with my dad. They can see the benefits of my mother staying with

her husband and allow her to have a meal with him.

The regular staff are pleasant and accommodating and we are always informed if my dad's condition changes.

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Review from Frances S (Wife of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience

A care home devoted to its residents in a beautiful house and grounds with modern accommodation with enthusiastic, committed staff. The residents come first and nothing is too much trouble. Activities are much to the fore and the people who find things difficult are treated with kindness, conversation

or just a hug and a hand to hold. Food, so important, is tasty and plentiful. Cream teas, entertainment and recently a village-like feel to the home with a little post office where you can get your stamps if you wish and a 'pub'. Coffees, teas, soft drinks. With all these things a comfy chair, peace and quiet, caring staff (both cleaning and medical) who smile through the day and we are so much appreciated. A dementia home from home.

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Review from Lizzi F (Granddaughter of Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience

Granddad has been at the grange for 7 months. The staff have been very caring and understanding. Every time I visit Grandpa he is upbeat and cheerful.

Granddad mostly enjoys the many stimulating activities. One particular recent activity he relates to was a boat trip down the canal.

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Review from Prue T (Wife of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience

We have found The Grange to be an outstanding care home. The staff are without exception, kind, caring, thoughtful and understanding. They cope wonderfully with everything that residents with dementia can throw at them (sometimes, literally!) and have amazing patience and tolerance.
The home provides

a range of environments and activities for residents - this week, for example; they held a pancake afternoon, St David's Day tea, cheese and wine party.

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Review from A K (Brother of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience

Absolute superb home. I shall forever feel deeply indebted towards The Grange Care Centre. They re-instilled my sister with her long lost pride, dignity and general desire to enjoy life again. Thank you!

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Review from Debra S (Daughter of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience

The staff were fantastic more than that they were brilliant, my father did not want to go into a home at all but soon found his feet, they settled him in and really really cared about him. There are no words to express our gratitude they made our lives easy at the end of his. They treated him like

he had been there for years, cared beyond their normal duties. This was the best end of his life we could have ever hoped for, we thank them ALL from the bottom of our hearts for ALL of their hard work and dedication. Very professional team of staff, nothing was too much trouble I hope they are all proud of the work they do each day. THANK YOU The Grange xx

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Review from Ben K (Son of Resident) published on 27 January 2017
Submitted via Website • Report

Overall Experience

When my Dad came here after having a hip replacement operation, he encountered immense discomfort and pain, but the staff were all very kind to us. Nothing was too much trouble. The manager was always available and understanding to our needs. I am delighted and grateful to be with The Grange. I would

absolutely recommend The Grange without hesitation!!

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Review from R W (Son of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience

Fantastic home. I'd advise all those seeking exceptional care to join this exceptional family!

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Review from John N (Son of Resident) published on 17 January 2017
Submitted via Website • Report

Overall Experience

My brother and I would never have been able to provide the level of care and attention he gets at The Grange. It was an immensely difficult decision to send my Dad into care, however, I can now undoubtedly say it was the correct decision.
My Dad himself, who resented the idea of moving away from home,

actually now admits and realises how fortunate he is to be in such caring and devoted hands.

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Review from Gary F (Resident) published on 24 November 2016
Submitted via Website • Report

Overall Experience

I don`t usually do reviews, however, on this occasion I've made a profound exception.

Although my stay at The Grange was short, the level of care I received exceeded all expectations.
The staff were always polite and cheerful, demonstrating endless warmth and patience.

The home is a clean,

inviting and clearly a well-run place.

The manager has clearly done a fantastic job training the staff and ensuring the home is run to meet highest standards.
I take the opportunity to express sincere gratitude for the outstanding service that benefited me immensely!
I would highly recommend this fantastic team!!

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Review from Alan (Son of Resident) published on 15 July 2016
Submitted via Website • Report

Overall Experience

My Mum could not have found a better home. This care home has made my mum 10 years younger. Committed friendly caring staff, they really excel themselves in every way.
Thank you to you all!

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Oldbury House Care Home

Care Provided by Oldbury House Care Home

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