Euroclydon

Hawthorns, Drybrook GL17 9BW
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8.5 14 Reviews
  • Euroclydon, Drybrook
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Care Provided by Euroclydon

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Chantry Retirement Homes Ltd
  • Person in charge
  • Tracey Poole (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Euroclydon

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,200
    • Self-Funded Residential Dementia Care £900 – £1,300
    • Self-Funded Nursing Care £1,000 – £1,300
    • Self-Funded Nursing Dementia Care £1,100 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Nursing Care £1,100 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,500

  • These are only guideline figures, in some case the fees are lower dependent on the assessment of needs.
  • (these prices are only a guideline, please contact Euroclydon to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please ring and organise a time for visit.


  • Parking

  • Lots of parking spaces on site.


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Euroclydon Reviews (14)

8.5

Euroclydon has a Review Score of 8.5 (8.480) out of 10, based on 3 reviews in the last 2 years. Over all time Euroclydon has 14 reviews.

Overall Experience

  • 12
  • 2
  • 0
  • 0
  • 0

Date Published

14
1
2
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11

Review from Rachael T (Granddaughter of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Nan has been here she has been really well looked after. Everyone is so kind and caring. She has been a bit poorly but they do everything they can for her. Even making her favourite - cheese on toast for tea! Also people have gone above and beyond - including her in activities, even when she
hasn't got the energy to get out of bed. Me and my Dad have seen a big change in her. She is stress free and has all the support from the amazing team. Thank you to all of you!

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Review from Katalin B (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum lives here more than 3 years now. We are very grateful for the support what she gets in Euroclydon. She doesn’t speak English, but the staff can manage it in a very good way.
The Home is paying attention to entertaining their residents. Sometimes even a singer coming and residents can dancing
with each other and with support workers. But many more activities are there. My Mum loves dancing, she’s really enjoying it. I have told my sons, if they find me a place like this when I need, I wouldn’t mind at all.

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Review from K M (Sister of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care/nursing home is lovely, set in a lovely location with beautiful views. The staff are very friendly, caring and helpful.
Our loved one is very happy there, which makes us feel happy, knowing that he is being well cared for and safe.
Thank you all for your commitment to caring for our loved
ones, we appreciate your kindness.

Reply from Sef Hussein, Director at Euroclydon

We always strive to provide a better service, we encourage everyone who visit our home to provide feedback. Thank you for your support and comments.


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Review from Linda S (Friend of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff of Euroclydon for their kindness, care and compassion shown to my friend during the last year of her life, especially as that time was almost all during the pandemic. All staff, both carers and management went out of their way to make that difficult time bearable for
all concerned, and I congratulate you all on your hard work and professionalism. I would have no hesitation in recommending Euroclydon to anybody looking for a home from home with high standards of care in a beautiful setting. I wish you the very best for the future and thank you all from the bottom of my heart for everything you have done.

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Review from Graham S (Son of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first moment that we visited Euroclydon following Mum's need for 24-hour nursing care having spent 4-years in a care home nearer to where Dad lived, we had full confidence that she would be in a considerate, gentle, caring environment. The manager and his team always put the best interests
of the welfare of their residents at the forefront and are equally mindful of the needs of family members.
In the year that Mum was with them at Euroclydon the very supportive nurses and staff managed to bring about a significant improvement in Mum's physical health and were patient and empathetic to her emotional well-being, and throughout the difficulties of Covid, were able to facilitate video calls to Mum on their personal mobiles and latterly window visits as well.
The whole ambience of the home is of a warm and friendly environment that leaves the visitor feeling that their loved ones are in a really good place, secure and cared for.

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Review from Aileen W (Daughter of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the Euroclydon just before lockdown 2020. A very difficult time obviously because I couldn't visit initially - being a shielder - and then (and now) only through a window. But this strange year, it comforts me that mum always looks so well and cared for. She always says how kind everyone
is to her. And in the height of the first wave of the Covid pandemic, despite having a couple of positive cases, the Euroclydon staff managed to keep it isolated and avoided what could have been a disaster. They have done so well during this time - and although it is hard not being able to hold her hand, give her a cuddle or take her out, it is always a pleasure to visit her and see how well she looks, and the spark of recognition in her eyes when she sees me.

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Review from John K (Husband of Resident) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was placed in Euroclydon care home by the hospital discharge team. She was at end-stage dementia and very ill.
I had never heard of the home so I phoned them and the call was answered by a nurse. I bluntly asked her "what is Euroclydon like?", she replied that she thought that they were fantastic,
but it would be up to me to judge.
She assured me that they had the necessary nursing facilities that my wife would need, including an air bed.
The care that she received was superb and couldn't be faulted.
I was allowed to do 'window visits'.
After just over a week, my wife was at end of life, which I expected. I was allowed into her room, wearing full PPE.
After a few days, she passed away.
The home was extremely well furnished, decorated. All facilities were very good. The atmosphere and attitude of everybody there was friendly, compassionate and caring.
I was very impressed, and all this made a very sad occasion for me much more bearable.
Thank you Euroclydon, you are brilliant.

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Review from Susan F (Daughter of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent almost six years at the Euroclydon and was very happy there. She liked the caring staff, the tasty food and the various activities on offer. She found her singing voice while she lived there and really enjoyed the visiting musicians and singsongs.
From my point of view, it was a comfort to
know that Mum was being so well cared for and that she was still enjoying life. I looked forward to my visits knowing that there would be a warm welcome from the staff and that I was able to discuss any matters with the duty nurse.
Thank you Euroclydon.

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Review from Louise P (Next of Kin) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so very grateful and thankful for the care that my father received. I was really pleased with the care, support and communication levels at all times. Highly recommend.

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Review from Sue M (Daughter of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed nursing respite care after breaking her ankle and suffering several infections whilst in hospital and during a short stay at home.
She has received wonderful care during her stay at the care home - staff, carers, management and office staff have all been patient, considerate, helpful and
looked after mum brilliantly. She has taken the decision not to attempt to walk again for fear of falling but has the confidence now to return home with daily carers, this would not have been possible without regaining her confidence through the staff at the home.
Should she require a return (she is 90) both she and I would be very happy for her to return to Euroclydon.

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Review from Honor J (Daughter of Resident) published on 1 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot thank all the staff and carers enough for the support they have given to my Dad during his seven years in this home and the love they have shown to the family. They were there at the end, reassuring him and holding his hand so that his passing was very peaceful. I know they all miss him still
and became part of our extended family. Keep up the good work.

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Review from Jane L (Daughter of Resident) published on 19 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the Management and Staff for the care and attentive nature they gave to my Mum.
The love and compassion at this beautiful home is above and beyond the call of duty even now my Mum has passed away.
We will never forget this and they will always be in our hearts.

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Review from Kevin C (Son of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had Senile Dementia and Acute Lymphatic Leukemia. She was very well cared for in her last days at the Eurocyldon Nursing Home, for which my family will always be extremely thankful. All the staff showed great compassion and treated my mum with such care and dignity.

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Review from Carol W (Daughter of Resident) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was referred to the Euroclydon nursing home from the hospital where she had been ill. She was only there for a short time before she passed away.
From the first day, she was made so welcome by all the staff, but unfortunately, her health deteriorated quite quickly, not recovering really
from her illness in hospital.
She suffered with demetia and the care she received was 100%.
During the last days of her life, we cannot express enough our gratitude as a family to the nurses and carers for the attention and care she received and for this, we shall be eternally grateful to them all. We found this a great comfort during this difficult time.

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Current Review Score: 8.5 (8.480)

Overview of Review Score

The Review Score of 8.5 (8.480) out of 10 for Euroclydon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Euroclydon is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.563 Points relating to the number of positive Reviews for Euroclydon is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 3 Positive Reviews ÷ 9.6 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Euroclydon

What types of Care is Euroclydon registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Euroclydon provide?

Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Euroclydon have?

There are 24 Single Rooms and 12 Couples/Companion Rooms.

What are the Facilities & Services at Euroclydon?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Euroclydon to the centre of Drybrook?

0.5 mile(s) as the crow flies, distance by road may be significantly further.