My mother had excellent care during her time at St Faith’s. The staff were all very professional
Suzanne R (Daughter of Resident)
Lilian Faithful Care Home is a relaxed, clean and home from home environment
David C (Husband of Resident)
They have kept us up to date with all the many amazing activities that Dad gets involved in
Kate B (Daughter of Resident)
The above fees are dependent on individual care needs. Please contact our care home for help and advice.
Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, weekly GP visit, free eye tests.
Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries.
St Faith's Nursing Home has a Review Score of 9.6 (9.597) out of 10, based on 10 reviews in the last 2 years. Over all time St Faith's Nursing Home has 53 reviews.
Review from A B (Sister of Resident) published on 30 January 2025
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Reply from Teresa Weis, Home Manager at St Faith's Nursing Home
Thank you for taking the time to review us so favorably. We really appreciate such positive feedback about the team and the care provided.
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Review from A M (Daughter-in-law of Resident) published on 23 December 2024
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Reply from Teresa Weis, Home Manager at St Faith's Nursing Home
Thank you, it's heartening to hear such positive comments about the home and the team. We greatly appreciate your time in completing the review.
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Review from Tracey H (Daughter of Resident) published on 23 April 2024
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Review from Jennie M (Daughter of Resident) published on 26 February 2024
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Review from D C (Daughter of Resident) published on 30 January 2024
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Review from Cheryl H (Daughter of Resident) published on 16 January 2024
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Review from Kate D (Daughter of Resident) published on 14 September 2023
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Review from Michael C (Husband of Resident) published on 8 September 2023
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Review from Ali A (Daughter of Resident) published on 19 May 2023
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Review from Gwyneth M (Daughter of Resident) published on 12 May 2023
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Review from Joanne W (Daughter of Resident) published on 13 February 2023
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Review from Gail H (Daughter of Resident) published on 7 February 2023
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Review from M E (Wife of Resident) published on 5 December 2022
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Review from Pamela B (Wife of Resident) published on 15 November 2022
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Review from Nicola M (Daughter of Resident) published on 24 October 2022
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Review from Louise R (Daughter of Resident) published on 24 October 2022
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Review from B B (Daughter of Resident) published on 18 January 2022
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Review from Glenys L (Daughter of Resident) published on 23 June 2021
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Review from Kate B (Daughter of Resident) published on 3 June 2021
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Review from John R (Husband of Resident) published on 11 May 2021
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The Review Score of 9.6 (9.597) out of 10 for St Faith's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for St Faith's Nursing Home is calculated as follows: ( (97 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 109 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.725 Points relating to the number of positive Reviews for St Faith's Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 10 Positive Reviews ÷ 13.8 = 0.725
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Sep 2019
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Job Title: Care home manager
Joined: 2018
Teresa became home manager of St Faith’s in August 2018 after 4 years as deputy manager and 5 years as head nurse.
Teresa qualified as a nurse 43 years ago and specialised early in her career in the ‘care of the older person’. When she joined Lilian Faithfull Care in 2001, she already had 10 years experience as a home manager but took the opportunity to go back to a hands-on nursing role. However, she quickly took on extra responsibilities which set her on the path to her present position.
In her role as home manager, Teresa is proud to be “leading a team which provides person-centred care to the most vulnerable in our society”. Teresa has an ‘open door policy’ ensuring she is always available for residents, families and staff. She explains “Although St Faith’s is a large nursing home all the staff here are on first name terms. Our staff structure means that everyone is supported and there is always someone to talk to.” Teresa and her team work closely with families keeping them involved in the care of their loved ones and ensuring lines of communication are always kept open.
Teresa is an avid reader and enjoys her family time with her four grandchildren and two daughters who have both followed in their mother’s footsteps into the social care sector.