Forest Court Care Home

Bradley Court Road, Mitcheldean GL17 0DR
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8.4 44 Reviews
  • Forest Court Care Home, Mitcheldean
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Care Provided by Forest Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Forest Court Care Ltd
  • Person in charge
  • Zoe Rees (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Forest Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Forest Court Care Home Reviews (44)

Total of 44, showing 1-20
8.4

Forest Court Care Home has a Review Score of 8.4 (8.396) out of 10, based on 3 reviews in the last 2 years. Over all time Forest Court Care Home has 44 reviews.

Overall Experience

  • 37
  • 6
  • 1
  • 0
  • 0

Date Published

44
0
2
3
41

Review from B B (Relative of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, the staff in all roles knew my relative's name and greeted them in a friendly manner. The staff are calm, knowledgeable and experienced in supporting the syndromes of dementia and could adapt to how dementia affected my relative. The staff dedicated time delivering an informative and helpful
talk on dementia to relatives and friends of residents and met with us in private to review my relative's care plan. Staff in all roles are very approachable.

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Review from B P (Wife of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Forest Court Care Home for nearly two years and I have told my sons if I need care that is where I wasn't to be and be looked after. They not only take great care of the residences, they give every care and kindness to the visitors especially if your loved one dies.

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Review from Mary S (Wife of Resident) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband went to Forest Court, he was bed-bound, incontinent, and eating pureed food. In a very short space of time, he was walking short distances, using the commode independently, and eating normal food. the patience, dedication, and determination for my husband to achieve his potential ability
was thanks to the care staff. They are a credit to the home. All the staff were friendly and I was made to feel welcome. I was always grateful for the much-needed cup of tea. The food given to my husband was excellent and the chef and kitchen team were mindful of his likes and dislikes. The home was clean and safe, and the staff were caring, responsive, and extremely well-led. I feel that I have to write more. If in the future my husband needed to go to a care home, I hope that he would be able to go to Forest Court. I can't thank the staff enough for all that they have done for my husband. I know that he was safe and well cared for. Forest Court has never been better. My grateful thanks to everyone there.

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Review from Alexandra B (Stepdaughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not find a better care home anywhere, very caring staff and excellent facilities and choices of food, lovely setting wish there were more like this home. Plenty of activities to keep residents stimulated the food is excellent and very comfortable rooms and lounges.

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Review from Victoria K (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the final five months of his life at Forest Court Care Home. The staff were completely wonderful with him. Treating him with dignity and showing compassion and respect to him. He had vascular dementia and the staff knew how to look after him.
We can not thank them enough. It was his home
and really felt like that.
They also looked after our needs as well.
Thank you so much.

Reply from Robert Strzelczyk, Operations Manager at Forest Court Care Home

On behalf of the team at Forest Court, I would like to thank you for your kind review. We are very glad that the way the home looked after your father met his and your expectations.


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Review from A R (Daughter of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the standard of care our father has received at Forest Court Care Home. The management and staff are fantastic and truly care about the residents and their individual needs. Knowing that our father was so well cared for has made dealing with his dementia much more
bearable. The lovely gardens and setting made visiting our father more relaxing and enjoyable too. We are happy that he has received the best possible care with a truly caring and kind staff.

Reply from John Chapman, Operations Manager at Forest Court Care Home

Many thanks for taking the time to give us feedback, it is very much valued and appreciated.
We will pass this on to the Team.
Best wishes.


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Review from Dave G (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who suffered from dementia, spent her final four years at Forest Court where she was cared for extremely well and treated with respect. The staff and carers were always professional, welcoming and friendly, keeping us informed of anything that affected her care and well being. The home and
grounds were clean and well cared for. We have absolutely no reservations in recommending Forest Court.

Reply from John Chapman, Operations Manager at Forest Court Care Home

Hi David,
Many thanks for your feedback.
I will ensure that this is passed on to the team.
Best wishes.


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Review from Richard J (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care staff looked after my dad extremely well. Always putting his needs first. They were very caring also at the end of his life.

Reply from John Chapman, Operations Manager at Forest Court Care Home

Many thanks for your feedback, Richard.
I will ensure the team are made aware.
Best wishes.


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Review from S B (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Forest Court in June 2020. Everyone was very helpful through this difficult time (covid-19). I was kept up to date with any problems he had. When I could see him, he was always well turned out and given great support from the activities coordinator. Sadly, he passed away in January
2021. The care home sent me flowers, nice touch.

Reply from John Chapman, Operations Manager at Forest Court Care Home

Thank you for your lovely feedback.
I will pass it on to the team.


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Review from F B (Husband of Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered Forest Court in fully 2014 suffering from Alzheimer's Disease. Her dementia worsened severely during her time there. At all times, staff and management treated her extremely kindly and professionally. I could not have wished for her to be anywhere else.

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Review from P S (Wife of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness my husband received while in Forest Court was really wonderful, also the extreme kindness shown to myself and family at the end of his life, they gave us privacy and respect. I couldn't rate them more highly.

Reply from sharon morgan, Operations Manager at Forest Court Care Home

Thank you so much for your very kind comments, which I will share with the team. It was a great privilege for us to have cared for your husband at Forest Court.


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Review from J P (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Forest Court provides a caring and compassionate environment for all its residents. Staff are well trained and confident in their specialist skills and are well lead by an effective and available management team. Staff are attentive to the resident's needs and patient and empathetic in their caregiving.
They are also supportive and available to family members, both face to face and by phone. There are lots of activities to stimulate and engage residents and the food is amazing. There are also great relationships with the local GP surgery. It's a wonderful place!

Reply from sharon morgan, Operations Manager at Forest Court Care Home

Thank you so much for this amazing review which I will share with the team. We are very proud of them as they do a wonderful job keeping our resident`s safe and exceptionally well cared for.


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Review from F P (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't praise the staff or the care they provide at Forest Court highly enough. They are outstanding in all aspects. The home itself is in a lovely setting, and the care they provide is second to none. We always felt welcome when visiting, and we were always greeted with a smile and a cup of tea.
Forest Court deserves a 100 out of 100 ratings!

Reply from Sharon Morgan, Operations Manager at Forest Court Care Home

Thank you so much for your lovely review, which I will share with the team. We are very proud of the staff who are very caring, committed and go the extra mile for our residents.


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Review from M K (Wife of Resident) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home worked hard for my husband. Diagnosed with dementia in 2013, he had to move into their care in 2015. He could not have had better care. His illness was difficult to predict as was his behaviour but they were outstanding. It is very distressing to see your loved one succumb to this illness.
What they do is support you as well as care for the patient. Absolutely marvellous.

Reply from sharon morgan, Operations Manager at Forest Court Care Home

Thank you so much for your kind review, it is valued by all our staff. It was a pleasure to care for your loved one and we do appreciate your sentiments for our passionate and committed staff team.


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Review from Andrew B (Son of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is set in large grounds with views over the forest, the location has easy access by road, but limited public transport facilities. The building is old with interesting architectural features. It is well maintained and has been tastefully converted for its current use. It is a lovely setting
for a loved one to reside.
The staff, in these care homes, are the greatest asset. I can not fault their friendliness, compassion, attention to detail and general work ethic. They form a genuine extended family with the residents.
The catering facilities are immaculate, and the quality and variety of food offered is excellent. Nothing is too much trouble, and individual needs catered for.
I can not fault the personal care my relative received while at this care home. She always had clean clothes and was appropriately dressed. Her personal hygiene and needs were dealt with discretely and respectfully.
The activities kept her mind and body stimulated and entertained.

Reply from Sharon Morgan, Operations Manager at Forest Court Care Home

Thank you so much for your kind review which I will share with the staff, it is greatly appreciated. It was a pleasure and a privilege to care for your loved one and we are very proud of our loyal and committed staff.


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Review from R P (Husband of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience was that my wife received excellent care for the 8 1/2 years she was there, especially under recent new owners. The management, care nurses and support staff were all excellent.

Reply from Sharon Morgan, Operations Manager at Forest Court Care Home

Thank you so much for your review, it is very much valued and appreciated. It was a great pleasure and privilege to care for your wife, and I will pass on your very kind sentiments to the team.
Best wishes,
Jinu Thomas,
Acting Home Manager.


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Review from Susan M (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is 92-years-old and has Alzheimer's. He has been at Forest Court since August 2019. Whenever I visit unannounced, I find him smiling, warm and smartly dressed. To simply sit holding his hand while we enjoy a pot of tea and biscuits; is a total joy after the exhaustion and worry of caring for Dad
for many years.
All staff fulfil their various roles with professionalism and kindness. Their patience and skill when handling the diverse needs of their residents are impressive. All residents are treated with respect and are recognised as individuals with their own needs.
Dad has settled well and has made no complaints about his new home! I am very grateful to the manager and office staff for supporting me through this process and for always greeting me with a ready smile.
My Dad is precious, and I am so pleased that I chose Forest Court for him. I am confident that he is in; competent and gentle hands.

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Review from J J (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first choice of care home, and we were so lucky to get Mum in. The staff are very caring, and the treatment was excellent. Mum was always treated with respect and love. The home is friendly and welcoming. The staff always keep you informed and involved in decisions.

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Review from Geraldine C (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mum had from the staff I could not fault it in my eyes they were all angels. On visiting her we were always made very welcomed and offered refreshments and whoever let us in always knew where mum was. It broke my heart to see how quickly she deteriorated but the staff always found the time
to talk to me and reassure me. Mum was there for a short time compared to others but I cannot find any fault whatsoever in the care she received outstanding.

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Review from A P (Niece of Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my uncle was moved from his previous care home. The specialist care he has received has been exemplary. This is by far the best home we have seen and had dealings with. The staff are always friendly and welcoming and are excellent at managing difficult behaviour.

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Current Review Score: 8.4 (8.396)

Overview of Review Score

The Review Score of 8.4 (8.396) out of 10 for Forest Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Forest Court Care Home is calculated as follows: ( (27 Excellents x 5) + (8 Goods x 4) ) ÷ 35 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for Forest Court Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Forest Court Care Home

What types of Care is Forest Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Forest Court Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Forest Court Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Forest Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Forest Court Care Home to the centre of Mitcheldean?

0.9 mile(s) as the crow flies, distance by road may be significantly further.