The staff and doctors and nurses have all been delightful and the food delicious.
C B (Respite Resident)
The care he received from the staff was absolutely outstanding. Thank you for all you did. Amazing
Gillian L (Friend of Resident)
Very good staff starting from management through to cleaning staff. Wonderful, helpful and fab.
R P (Son of Resident)
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Visitors welcome at any time.
Free parking is available outside the home.
Grevill House and Ashley Intermediate Care Centre has a Review Score of 9.7 (9.651) out of 10, based on 28 reviews in the last 2 years. Over all time Grevill House and Ashley Intermediate Care Centre has 104 reviews.
Review from Elizabeth R (Resident) published on 7 October 2015
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne C (Daughter of Resident) published on 20 August 2015
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline J (Daughter of Resident) published on 6 August 2015
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bryan M (Resident) published on 3 August 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.651) out of 10 for Grevill House and Ashley Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.651 for Grevill House and Ashley Intermediate Care Centre is calculated as follows: ( (246 Excellents x 5) + (50 Goods x 4) + (8 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 315 Ratings = 4.651
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Grevill House and Ashley Intermediate Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jun 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2011
Suzi has worked for OSJCT since 2011, she has a wealth of experience including leading the Monkscroft team to achieve CQC Outstanding. In her previous role as Clinical Lead for the Gloucestershire region, she was instrumental in securing setting up and leading 5 Assessment Units across the region.
As the Home Manager, Suzi is committed to maintaining the highest standards of care, ensuring that each resident feels valued, safe, and comfortable within our community.
With a focus on continuous improvement, Suzi actively encourages open communication, actively listening to the concerns and suggestions of residents, families, and staff to enhance our care services further.
Job Title: Deputy Manager
Joined: 2015
Katarzyna Glowacka (Kasia) is a dedicated and experienced nurse with a remarkable journey in the healthcare field. Kasia's nursing career began in 1995. In 2015 she began her career with the Orders of St John Care Trust, starting as a nurse at Bohanam House.
In 2020, Kasia's passion for nursing led her to Chestnut Court, where she took on the role of Senior Nurse in the Assessment Unit. In April 2023, she became an invaluable member of the Grevill House team where on September 18, Kasia was appointed as Deputy Manager.
As Deputy Manager, Kasia plays a pivotal role in the management of Grevill House, working closely with the Home Manager to ensure that the home operates in accordance with the policies and guidelines laid down by OSJCT. Additionally, she is the Lead Person for Infection Control at Grevill.
Outside of her rewarding career, Kasia is a loving mum of two sons and enjoys various hobbies, including travelling, sailing, capturing the beauty of nature through photography, attending live music concerts, and cherishing quality time with her family.