Grevill House and Ashley Intermediate Care Centre

279 London Road, Charlton Kings, Cheltenham GL52 6YL
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9.7 104 Reviews
  • Grevill House and Ashley Intermediate Care Centre, Cheltenham
Grevill House offers up to 50 residents compassionate, individualised residential, nursing and respite care. This warm and friendly home is located on the eastern edge of Cheltenham in the delightful village of Charlton Kings.

On-site is The Ashley Intermediate Care Centre which provides rehabilitation and enablement for up to 15 people that are discharged from hospital but who are not quite ready to return home. They are supported by a multidisciplinary team from the local NHS Trust.

Cosy lounges, a bright dining room and spacious gardens are the perfect places to relax or socialise with family and friends. Residents are safe in the knowledge that their dedicated, professionally trained team are on hand around-the-clock to give high-quality care and support required enabling residents to continue to enjoy a fulfilling and independent lifestyle.

Dedicated activities coordinators organise a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist residents to continue with existing pastimes, as well as give an opportunity to try something new. They make sure everyone is able to enjoy themselves to the fullest from large-scale group activities and events, like the summer fun day, to arts and crafts, doing a jigsaw, gardening or simply reading a book. Visits from outside entertainers happen regularly. The home has access to a minibus for trips out.

A talented cook and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

Care Provided by Grevill House and Ashley Intermediate Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Wioletta Meler (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Grevill House and Ashley Intermediate Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,345 – £1,460
    • Self-Funded Residential Dementia Care £1,480 – £1,570
    • Self-Funded Nursing Care £1,783 – £1,783
    • Self-Funded Nursing Dementia Care £1,783 – £1,783
    • RESPITE Self-Funded Residential Care £1,480 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,625 – £1,725
    • RESPITE Self-Funded Nursing Care £1,958 – £1,958
    • RESPITE Self-Funded Nursing Dementia Care £1,958 – £1,958
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Grevill House and Ashley Intermediate Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time.


  • Parking
  • Free parking is available outside the home.


Grevill House and Ashley Intermediate Care Centre Reviews (104)

Total of 104, showing 101-104
9.7

Grevill House and Ashley Intermediate Care Centre has a Review Score of 9.7 (9.651) out of 10, based on 28 reviews in the last 2 years. Over all time Grevill House and Ashley Intermediate Care Centre has 104 reviews.

Overall Experience

  • 79
  • 24
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104
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Overall Experience  Overall Experience 4.0 out of 5

All staff determined to for the right thing as well as possible, all very polite and civil. Day staff could so with two more nurses and night staff with one more. All very kindly and helpful.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was welcomed into Grevill House only 12 days before she died. The care she received was first class throughout her stay. The staff at all levels received and treated mum amazingly well, with great kindness and sensitivity. The home manager was on hand and very helpful, even helping with the
transfer from Stroud Hospital. With regards to activities my mother didn't get out of bed for the duration of her stay, so I couldn't comment.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything in the time that my mother was at Grevill House. The level of care and kindness was excellent and nothing was too much trouble for the staff and managers. They made a stressful time much easier to bear.

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Overall Experience  Overall Experience 5.0 out of 5

I think it is absolutely marvelous. I stayed at a place before but this is far better. The staff are absolutely fantastic. You couldn't wish for better. I feel very comfortable here. No trouble whatsoever. Everyone is really kind.

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Current Review Score: 9.7 (9.651)

Overview of Review Score

The Review Score of 9.7 (9.651) out of 10 for Grevill House and Ashley Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.651 for Grevill House and Ashley Intermediate Care Centre is calculated as follows: ( (246 Excellents x 5) + (50 Goods x 4) + (8 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 315 Ratings = 4.651

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grevill House and Ashley Intermediate Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Suzi

Suzi Meler

Job Title: Home Manager

Joined: 2011

Suzi has worked for OSJCT since 2011, she has a wealth of experience including leading the Monkscroft team to achieve CQC Outstanding. In her previous role as Clinical Lead for the Gloucestershire region, she was instrumental in securing setting up and leading 5 Assessment Units across the region.


As the Home Manager, Suzi is committed to maintaining the highest standards of care, ensuring that each resident feels valued, safe, and comfortable within our community.


With a focus on continuous improvement, Suzi actively encourages open communication, actively listening to the concerns and suggestions of residents, families, and staff to enhance our care services further.


Katarzyna

Katarzyna Glowacka

Job Title: Deputy Manager

Joined: 2015

Katarzyna Glowacka (Kasia) is a dedicated and experienced nurse with a remarkable journey in the healthcare field. Kasia's nursing career began in 1995. In 2015 she began her career with the Orders of St John Care Trust, starting as a nurse at Bohanam House.


In 2020, Kasia's passion for nursing led her to Chestnut Court, where she took on the role of Senior Nurse in the Assessment Unit. In April 2023, she became an invaluable member of the Grevill House team where on September 18, Kasia was appointed as Deputy Manager.


As Deputy Manager, Kasia plays a pivotal role in the management of Grevill House, working closely with the Home Manager to ensure that the home operates in accordance with the policies and guidelines laid down by OSJCT. Additionally, she is the Lead Person for Infection Control at Grevill.


Outside of her rewarding career, Kasia is a loving mum of two sons and enjoys various hobbies, including travelling, sailing, capturing the beauty of nature through photography, attending live music concerts, and cherishing quality time with her family.