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Review from K W (Son-in-law of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience

My mother-in-law came in for respite for 3-weeks.
We were very impressed with the home. All of the staff were well led by the home manager. The home is in lovely surroundings and is clean and very homely. The food is excellent.
Overall we were very impressed and no doubt should the need arise will

return.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Keith, thank you very much for taking the time to give us a review.
I am pleased to hear that your mother-in-law had a nice experience here at Hunters Care Centre. We are passionate about what we are doing and it is nice to see that people are comfortable living here.

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Review from T J (Brother of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience

We are grateful to all of Hunter's staff for making the last three and a half years of my brother's life comfortable.
We are particularly grateful for the professional care that he received together with immense kindness of Hunter's team during the last few months.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Thank you very much for taking the time to give us this feedback. It was our pleasure to look after your brother and I am happy to hear that you are happy with the services which we have offered to him in order for him to stay safe and comfortable.

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Review from J M (Friend of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience

The staff are very helpful and friendly. Nothing is too much trouble. The level of care is amazing.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Thank you very much for taking the time to complete this review. We are glad to hear that you are happy with the service offered at Hunters Care Centre.

Kindest Regards,
Ciprian

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Review from C R (Son of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience

The care staff were very kind and attentive, and compassionate throughout my father's stay. He was very well looked after and I'm extremely glad we chose Hunters as his care centre after he has to leave his flat. I wouldn't hesitate to recommend Hunters to others who are looking for a high-quality personalised

care service.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Thank you very much for taking the time to write this review.
We are glad to hear that you are extremely happy with the care which our staff has offered to your father and we are happy to hear that he was comfortable here at Hunters Care Centre.

Kindest Regards,
Ciprian

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Review from D C (Resident) assisted by family/friend published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience

Weekend staff are good although not enough.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear David,

Thank you for taking the time to complete this review.
We are sorry to hear that you felt that our service doesn't have enough staff during the weekend. Our staffing levels are flexed based on the dependecy of the clients and we are using a tool to calculate this. It is great to hear that you are happy with the staff who looked after you whilst you stayed at Hunters Care Centre.

Kindest Regards,
Ciprian

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Review from Karen B (Granddaughter of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience

My Grandmother, at the age of ninety-eight, went to Barchester Hunters Care Centre from the hospital for respite and to get a “feel” of the care homes as she was finding it more difficult to live independently. She has been so welcomed by the staff and is always greeted when they pass her. There are

lots of amenities and activities, but these are not pushed on residents, and if they prefer to stay in their room, that is respected. The grounds are kept beautifully, and the menu choices are amazing. I’m kept informed by Barchester Hunters Care Centre regularly, but most of all, my Grandmother feels safe, which gives me peace of mind.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Karen, thank you for providing us with this feedback.
I am happy to hear that you have peace of mind that your mother is safe and comfortable here at Hunters Care Centre.
Our residents are treated with respect, their choices will always be taken into consideration and they will always be our first priority.
Kindest Regards.

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Review from A K (Daughter of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience

Hunters took Dad into its care during the pandemic, not the easiest time to move it. The staff made him feel welcome and recognised him from when he visited my mum - he also recognised and remembered them. He is now at end of life, and I feel well looked after and respected. I can' thank them enough.

Reply from Ciprian Groza, Senior General Manager at Barchester Hunters Care Home

Dear Alison, thank you very much for providing us with this feedback.
I am happy to hear that you are happy with the care provided and with out facilities.
It has been difficult for everyone during the pandemic, and I am glad to hear that our input made your father more comfortable.
Kindest Regards.

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Review from V W (Daughter of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience

My mother has been a resident of Hunters for 7 years. She began in the assisted living area, moved to Hunters View as she needed more care and has recently moved to Memory Lane due to her progressing dementia needs.
The standard of care provided by the team at Hunters has been excellent. The staff

treat my mother with great respect and have helped her maintain her dignity. They are always friendly, compassionate and totally professional.
The care home is well maintained, clean and comfortable. Activities are provided and the staff make great efforts to ensure that all residents are included and encouraged to join in.
I would not hesitate to recommend this wonderful team to anyone as they work tirelessly to provide an exemplary standard of care.
I would like to thank everyone at Hunters for the support, care and affection they have shown my mother throughout her stay. Their handling of the COVID crisis has also been excellent, keeping residents safe and family informed.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for giving us this review.
We are delighted to hear that you are happy with the care which we are offering to your mother.
As always, our residents are our priority always.

Kind Regards,
Ciprian

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Review from Iris H (Wife of Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience

My husband was in Memory Lane for 3 years and 4 months until he passed away on 13th November 2020. I cannot praise the staff enough. They treated him as part of a family. He was a challenging man, his dementia was particularly difficult to handle. He was looked after with the utmost care and affection.

I couldn't have asked for more.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Iris,
Thank you for the review.
It was our pleasure to look after your husband and I am happy to hear that you are happy with the care offered to him.
Kindest Regards,
Ciprian

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Review from Jane W (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience

I had a wonderful visit with my mum today in the new Covid secure room. It is beautifully decorated, comfortable and safe. The sound system is excellent and we could hear each other very clearly. It was everything I expect from this incredible care home and I can’t wait for my next visit.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

It was so lovely to see you the other day. I am glad that we can now offer indoor visits and you were able to see your mother after such a long time. Thank you for giving us this lovely feedback and thank you for your understanding during those difficult times.

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Review from Nicola G (Friend of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience

It was so lovely to visit my friend yesterday in the new room which has been so thoughtfully converted to allow safe indoor visits. As with all the rooms at Hunters, the decor was elegant and comfortable. The floor to ceiling screen did not feel as though it was a barrier and the excellent sound system

made it seem as though we were sitting in the same room together and chatting. Thank you.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for providing us this feedback. I am very happy to hear that you enjoyed visiting your friend. Kind Regards.

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Review from Val (Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience

We have chosen Hunters Care Centre at the recommendation of our local GP. We cannot thank enough to the management and staff members who are looking after our auntie. They are delivering excellent care, keeping us informed at all times. I highly recommend this home and I truly believe that we could

not find a better place. Thank you again Hunters Care Centre for all your hard work.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Val,
I am pleased to hear that you are happy with the care provided to your auntie.
I would like to to thank you for taking the time to give us this lovely feedback.
Kind Regards, Ciprian

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Review from L S (Daughter of Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience

My mum seemed very happy with you. Only leaving because she wants to be at her home.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you very much for your feedback. I am glad to hear that we managed to be here and support you and your mum during this challenging time. Kind regards, Ciprian.

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Review from C W (Daughter of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience

The staff at Hunters have consistently gone above and beyond expectations to give my mother the best time possible, treating her with dignity and warmth and noticing all the small things that matter. Their care was exemplary and above all, individually human and kind. I would like to thank everyone

who was part of my family's experience from the bottom of my heart.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for your feedback. We are so happy to hear that your mother was happy and comfortable here and she had a nice respite experience. I hope everything will work well at home and it was a pleasure for us to look after her here at Hunters Care Centre.
Kind Regards,
Ciprian

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Review from Elisabeth (Daughter-in-law of Resident) published on 31 July 2020
Submitted via Website • Report

Overall Experience

My father in law spent the last 4 months of his life here most of it during lockdown.
Sadly we never really got to know the care staff but whenever we rang him he was content, never complained and always praised the food!
Towards the end of his life, the communication from staff was excellent. We

know he was being cared for in a good place.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Elisabeth, thank you for writing this review. I am happy to hear that you are pleased with the care offered to your father in law. Please feel free to come after these challenging times and enjoy a cup of tea or coffee and meet the staff who looked after your father in law. Kind Regards, Ciprian.

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Review from C S (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience

Hunters provide an excellent standard of care. The staff are always very professional, welcoming, and friendly. They provide clear guidance on the resident's care and the home routines. We are often addressed by our first names giving a sense of knowing us and more importantly residents. They go to

great efforts to make my mother go out in the gardens, which she particularly enjoys. Even during lockdown staff have been highly positive, always with a smile and warm words. They should be praised for the amazing work they do for the residents and the wider community.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Thank you for your feedback. I am very happy to see your review and I would like to thank you for your understanding during these difficult times. We will continue to give our best and to ensure everyone here at Hunters Care Centre will have the best experience.
Kind regards,
Ciprian.

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Review from T W (Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience

Very happy.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Many thanks for taking your time to complete this review. We are pleased to hear that you are happy with the service offered.
Kind Regards, Ciprian.

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Review from Sue (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience

All the staff are amazing, they are always very polite, helpful and respectful of their residents. They all work so hard in caring for our beloved family and are always very helpful and supportive. They are all very friendly and jolly in their care of the residents. My relatives have been residents

at Hunters Care Home for almost 5 years and in all that time they have been treated with the utmost kindness and dignity for which our whole family are very grateful. I have spent many hours visiting and have always found the staff to be nothing but helpful, kind and caring of all their residents. Many of the wonderful carers and staff have become family friends and during these difficult times, we have the utmost confidence that our relatives are well looked after and cared for, something our family are very grateful for.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Sue,
Thank you for your great and lovely review. This is much appreciated during these uncertain times. I am pleased to know that you had a great experience and we will continue to work our best and offer the best experience to your loved family member.
Kind regards,
Ciprian.

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Review from Sarah M (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience

Beautiful grounds and more akin to a hotel than a care home. The dining room and lounges are pristine and sumptuous and there is a cafe area for visiting relatives and friends which enhances the experience. What impressed/impresses me about the care home is the staff who are very friendly, compassionate

and caring whilst at the same time being very efficient. My mother was initially reticent about her stay at Hunters Care Centre but is now fully engaged with the activities on offer and has made friends. A positive experience.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Sarah, Thank you for writing this lovely review. It is our pleasure to look after your mother and we are very happy to see her quality of life improving.
Kind regards,
Ciprian Groza.

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Review from R M (Daughter of Resident) published on 28 April 2020
Submitted via Postal Card • Report

Overall Experience

My mum was transferred to Hunters Care home for end of life care. Throughout her time there she was treated with compassion and dignity. She was so pleased with the standard of care she received. The staff kept us up to date and were so caring at the time of her passing, which has given us a lot of

comfort.

Reply from Ciprian Groza, General Manager at Barchester Hunters Care Home

Dear Racheal,
Thank you for taking some time to give us this review. I am glad to hear that we managed to be here and support you during this challenging time. Kind regards.

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Meet the Team (12)

Ciprian Groza

Job Title: General Manager

Joined: 2018

Hello, I am Ciprian the General Manager of Hunters Care Centre. I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of Hunters in 2019. I have built a strong and dedicated team and our focus is to provide person-centred care for all residents where they are treated with respect and dignity. I am committed to not only maintaining the highest standards of care but also ensuring residents are living fulfilling lives.

I began my career in nursing over 10 years ago working in A&E. I enjoy working in a care home as I can build relationships with the residents and their families. For anyone considering care for themselves or a loved one, our doors are open for you to visit and meet the team.

Iulia Cotet

Job Title: Deputy Manager

Joined: 2016

Hello, I am Julia, the Deputy Manager at Hunters. I started working at Hunters in 2016 as Clinical Lead, progressing to Deputy Manager. I qualified as a nurse in 2008, moving to the UK in 2013 to advance my career in nursing in elderly care. I oversee the clinical standards at Hunters ensuring that the care and nursing team deliver excellent person-centred care with dignity and respect as its core values.

Aneta Jankun

Job Title: Clinical Lead General

Joined: 2020

Hello, I am Aneta and I started working at Hunters in 2020 as the Clinical Lead for our General Community. I started nursing in 1996 in hospitals in Poland and I love working with the elderly. I aim to provide a warm and caring environment for all of the residents.

Hayley Whelans

Job Title: Clinical Lead Memory Lane

Joined: 2003

Hello, I am Hayley and I have worked at Hunters for over fifteen years. I initially worked as a carer before taking a break to obtain my nursing qualifications. I have only ever worked on Memory Lane and could not imagine working anywhere else. I work with the residents and the care team to provide a safe and stimulating environment for everyone to live and work in whilst promoting the values of dignity and respect for all.

Ana Grigore

Job Title: Community Manager for General Care

Joined: 2019

Hello, I am Ana and I am the Community Manager for General Care. I have been a nurse for over twenty years specialising in elderly care. I am passionate about person-centred care and leading by example, I aim to provide the best possible care and environment for the residents at Hunters.

Brincy Sudeep

Job Title: General Community Manager

Joined: 2023

“Hello I am Brincy and I am the manager for the general Community at Hunters. My goal is to provide personalised care to all of my residents in a way that puts them at the centre of everything I do. I have transitioned from working in hospitals to care homes as I find that I am able to interact with the residents more and put a smile on their faces.”

Ben Sandall

Job Title: Activities Coordinator

Joined: 2020

Hello, I am Ben and I am the Activities Coordinator at Hunters. I started working at Hunters over three years ago as part of the hospitality team and when the vacancy came up on the activities team I jumped at the opportunity. I have seen how important a varied activities programme is to all our residents and I have an absolute commitment to ensuring we are offering something for everyone including some favourite regular past times as well as new ideas.

Barchester's Life Enrichment Programme focuses on mind, body and soul and this will be the team's aim in all that we offer our residents in terms of regular activities as well as special events.

Ali Dicks

Job Title: Activities Assistant

Joined: 2021

Hello, I am Ali and I am one of the Activities Assistants at Hunters. I have worked with older people for many years, initially at a day centre and then in another home as the activities coordinator. I joined Hunters as a hostess, not traditionally an entertaining role, but I did dress up for events and when the opportunity came up I was delighted to move back into activities. I love to bring fun and laughter to the residents, you will often see me in a different outfit! Equally, I enjoy spending one-on-one time with a resident in their room chatting or reading. It is this variety that makes activities such a great role.

Michelle Andrews

Job Title: Activities Assistant

Joined: 2017

Hello, I am Michelle and I am one of the activities assistants at Hunters. I very much enjoy working with the residents and adapting all we do so everyone can join in. I am a trained singer so love a good sing-along session and seeing how music makes everyone smile. I also enjoy celebrations and making events special including the residents' birthdays, I look after present purchases!

Darren Jones

Job Title: Maintenence Manager

Joined: 2018

Hello, I am Darren and I am the Head of Maintenance at Hunters. I joined Hunters with a background in hospitality as a Maintenance Supervisor, planning and running projects.

Before this, I spent three years as an electrician. I am also the primary carer for my son, who has Autism, which has given me an insight into the care sector. I am committed to providing residents, their families, staff and visitors a safe and welcoming home in which to live, visit and work.

Leo Valaca

Job Title: Head Chef

Joined: 2020

Hello, I am Leo the Head Chef at Hunters. My background was working in Five Star Hotels, receiving training from the very best chefs. I moved to work in the care sector over 10 years ago.

I am committed to providing the very best quality food always using the freshest of ingredients. I believe that each resident should be treated as an individual and I work with each resident to ensure their dietary needs are met, not only nutritionally but also by promoting a quality dining experience to make meal times enjoyable.

Jenny Smith

Job Title: Administratior

Joined: 2022

Hello, I am Jenny the administration assistant and receptionist at Hunters. I have worked in the care sector for over 12 years, including as a carer at Hunters several years ago. I was delighted to return last year to work as part of the administration team.

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Barchester Hunters Care Home Reviews (100)

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Awards / Recognitions (13)