Barchester Hunters Care Home

Cherry Tree Lane, Cirencester GL7 5DT
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9.9 100 Reviews
  • Barchester Hunters Care Home, Cirencester
Hunters Care Home, is a former country manor house in a stunning position on the Fosse Way, on the outskirts of Cirencester. The home is accessible from the M5 and M4. Residents can enjoy the local amenities of Cirencester and the surrounding Cotswolds countryside. They provide a range of accommodation and services from independent living to 24-hour nursing care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person and their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years. Drop in any time to see what they have to offer.

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Care Provided by Barchester Hunters Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ciprian Groza (Senior General Manager)
  • Admission Criteria
    • Financial/Pre Admission assessment
    • Ages 55+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (74)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Barchester Hunters Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hunters Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large car park with easy access
    Trip hazard free and wheelchair friendly


Barchester Hunters Care Home Reviews (100)

Total of 100, showing 81-100
9.9

Barchester Hunters Care Home has a Review Score of 9.9 (9.863) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Hunters Care Home has 100 reviews.

Overall Experience

  • 76
  • 24
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Date Published

100
5
13
24
76

Review from S H (Nephew of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was a resident at Hunters for five years. During that time she was treated with the utmost dignity and respect by all the staff. As her needs changed we were always included in discussions and her care plan was updated and fully reflected those changes. Over the five years, the home has gone
through a number of changes in Management but the staff have always remained professional and never allowed the standard of care to be compromised. The new General Manager has a wealth of experience and in my opinion is very caring and passionate, with a real desire to maintain and build on the excellent reputation that Hunters has always had. Our family wish to thank her and all the staff for the support they have given to my Aunt and our family. I would not hesitate to recommend Hunters as a safe and comfortable home for a loved one.

Reply from Kathleen Oritz, General Manager at Barchester Hunters Care Home

Dear Steve, we are so pleased that your experience of Hunters was just as we would have wished. Your feedback is important to the whole team at Hunters and we will continue to work on premium care and excellent service for our residents and their families. Kind regards, Kathleen Ortiz.


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Review from Doreen P (Wife of Resident) published on 31 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is at Hunters for a months respite care, I am more than satisfied with the care and facilities at Hunters. We have both received so much support during his time here.
It has been a difficult month for the staff due to the extreme weather conditions, however, they have managed this extremely
competently. Everyone received iced drinks, wet flannels/towels, fans and ice creams daily. They have all gone the extra mile, especially the manager. It is with great thanks to Hunters that we have managed to sort out my husband's anxiety issues and get his medication reviewed, something I was struggling to do at home.

Reply from Sue Astill, Manager at Barchester Hunters Care Home

Many thanks for your lovely review, please do not hesitate to contact us should you require any help or advice.
Kindest regards
Sue


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Review from Phil R (Friend of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say how impressed I was when I visited Hunters. I am in the healthcare profession myself. The manager was so accommodating with her time and made us extremely welcome. She spent time with my friend who needed lots of reassurance and ensured that a robust plan of care was put into place. I know
how hard it is to find good managers so I do hope that Barchester truly appreciates her and the wonderful staff.

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Review from Rob L (Son of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having had zero experience of care homes mother could not carry on living independently.
The staff are mostly wonderful, very caring but then this is a top of the range establishment.
I anticipated smell - there is none.
Most of the rooms are a decent size, facilities are good, food is excellent.
The
staff we have encountered from manager to housekeepers have been bright and friendly.
I am hoping we made the right choice - it seems so!

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Review from Barbara B (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for and physically fitter than she has been for years, there are plenty of stimulative activities on offer.

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Review from L J (Daughter of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have previously remarked that the home needs more staff. They manage with agency staff but I do realise that all nursing homes are suffering staff shortages.
The staff work very hard and deserve congratulations for all they do.
The acting manager has taken note of the food issue and it has been
vastly improved. Slow cooking has meant tender meats. Well done to the manager!
Happy Christmas to all at Hunters, keep up the good work.
This manager is certainly making a difference.

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Review from Sarah M (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a daughter of a relative (my mother), she is very well looked after and cared for. The staff are very friendly and very welcoming and I have a good rapport with them.
My mother has settled in very well and they treat her with respect and dignity.
There are a couple of things that could be tweaked
but overall I am very happy with the care that she receives.

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Review from Pamela N (Friend of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a regular visitor at Hunters over the last year. I have to say they have had lots of changes over the last year but I am so impressed with the manager standing in. She is a wonderful lady, resident and staff focused, she is a credit to Barchester. Well done for finding her.

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Review from E B (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff here are excellent - caring and thorough but they are very pushed for resources and have very little time to spend any "quality time" with the residents. We visit every day but for those residents without visitors in the memory lane area, it is quite lonely and stressful.


A suggestion would

be for the activities teams to do a film/music session as so many on the top floor are too immobile to attend activities in the main area. Otherwise just provide a CD player and lots of musical CD's.

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Review from C C (Daughter of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff are very caring and kind. They always do their best to accommodate our requirements.
As a family we are able to trust mum's care to them in the knowledge she is safe and well cared for.
Dementia/Alzheimer's is a devastating disease for a family who have no previous experience of
the condition. Hunters Care centre have made it more bearable for us and mum.

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Review from Colin M (Son of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in respite for 6 weeks and was looked after very well indeed and the staff there are wonderful. They went above and beyond for a difficult client who was in much pain. Can't thank them enough for the special care that Mum received and also how well we, as her family, were treated as well.

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Review from Mary C (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received great care here. Her needs have been met kindly with particular attention to her diabetes. The home itself is safe with a lovely garden. The staff face every challenge with patience - I have been here when the residents have been very challenging.

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Review from Hilary P (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is treated with the utmost dignity and respect. Hunters Care Centre is in every respect creates a lovely homely environment for both the residents and their families.
I would highly recommend Hunters as an excellent care centre.

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Review from Sarah M (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hunters Care Home is in a lovely location and has got lovely gardens and grounds and the surroundings are lovely. If I was asked if I would recommend it as a good care home then I would say yes. All the staff including the carers are all very friendly and welcoming.
However, there are a few things
that I could do with being tweaked (or adjusting) but overall Hunters Care Centre is a lovely care home.

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Review from Pauline S (Friend of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so happy with the care my friend received whilst living at Hunters. The staff are wonderful and the Operations Manager is like a breath of fresh air to the company.
One only hopes that Barchester realise this lady's true worth.

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Review from Joanna H (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for about five months. I have found the staff to be very friendly and caring. Paying a lot of attention in talking to the residents and calling them by name a nice personal touch and full of patience. This seems to create a happy atmosphere. Attention to activities to relieve
boredom is good.
Lovely venue, the gardens are a credit and lovely for the residents to walk or be walked around. I am glad sherry or wine is offered at meal times which seems varied. Rooms are kept well. There is a staff shortage which should be essential to recruit to ease the current staff.

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Review from Peter B (Relative of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well run and staff are very good. The premises suffer from poor maintenance, such as the need for external painting.
Staff recruitment and retention are a current problem.

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Review from Liz S (Relative of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had previously been at a home in Cheltenham with great facilities etc but no heart.
What really struck me about all the staff at Hunters was their open friendliness and genuine desire to care for someone - not just going through the motions of care.
I was truly impressed - from the receptionist
to kitchen staff to senior nurses - everyone was warm and friendly.
This is so important.
At the other place, I really had to 'work hard' to get some staff to relate to me.

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Review from Elizabeth T (Daughter of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is treated with dignity and kindness by the caring staff at Hunters Care Centre.
However, 'Memory Lane' is a rather tried environment with poor lighting and a cramped lounge which is in need of a redesign and refurbishment.
The facilities do not match those of the general side of Hunters.
A conservatory could be added to give additional space and light.
The gardens in 'Memory Lane' also need attention, the view from lounge 2 is mainly of a bare fence which is hardly attractive.
The chairs in the lounge face inwards and it is hard to see out, the decking area of the courtyard is rather bare.
The physical environment needs significate improvement.

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Review from Peejay (Niece of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt has been at Hunters Care Centre for over 4 years and my mother was a resident before her. The staff are kind, considerate, caring and appreciate the importance of my Aunts dignity. Overall I have been and still am very happy with Hunters Care Centre.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Barchester Hunters Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Barchester Hunters Care Home is calculated as follows: ( (240 Excellents x 5) + (38 Goods x 4) ) ÷ 278 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hunters Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (12)

Ciprian

Ciprian Groza

Job Title: General Manager

Joined: 2018

Hello, I am Ciprian the General Manager of Hunters Care Centre. I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of Hunters in 2019. I have built a strong and dedicated team and our focus is to provide person-centred care for all residents where they are treated with respect and dignity. I am committed to not only maintaining the highest standards of care but also ensuring residents are living fulfilling lives.


I began my career in nursing over 10 years ago working in A&E. I enjoy working in a care home as I can build relationships with the residents and their families. For anyone considering care for themselves or a loved one, our doors are open for you to visit and meet the team.


Iulia

Iulia Cotet

Job Title: Deputy Manager

Joined: 2016

Hello, I am Julia, the Deputy Manager at Hunters. I started working at Hunters in 2016 as Clinical Lead, progressing to Deputy Manager. I qualified as a nurse in 2008, moving to the UK in 2013 to advance my career in nursing in elderly care. I oversee the clinical standards at Hunters ensuring that the care and nursing team deliver excellent person-centred care with dignity and respect as its core values.


Aneta

Aneta Jankun

Job Title: Clinical Lead General

Joined: 2020

Hello, I am Aneta and I started working at Hunters in 2020 as the Clinical Lead for our General Community. I started nursing in 1996 in hospitals in Poland and I love working with the elderly. I aim to provide a warm and caring environment for all of the residents.


Hayley

Hayley Whelans

Job Title: Clinical Lead Memory Lane

Joined: 2003

Hello, I am Hayley and I have worked at Hunters for over fifteen years. I initially worked as a carer before taking a break to obtain my nursing qualifications. I have only ever worked on Memory Lane and could not imagine working anywhere else. I work with the residents and the care team to provide a safe and stimulating environment for everyone to live and work in whilst promoting the values of dignity and respect for all.


Ana

Ana Grigore

Job Title: Community Manager for General Care

Joined: 2019

Hello, I am Ana and I am the Community Manager for General Care. I have been a nurse for over twenty years specialising in elderly care. I am passionate about person-centred care and leading by example, I aim to provide the best possible care and environment for the residents at Hunters.


Brincy

Brincy Sudeep

Job Title: General Community Manager

Joined: 2023

“Hello I am Brincy and I am the manager for the general Community at Hunters. My goal is to provide personalised care to all of my residents in a way that puts them at the centre of everything I do. I have transitioned from working in hospitals to care homes as I find that I am able to interact with the residents more and put a smile on their faces.”


Ben

Ben Sandall

Job Title: Activities Coordinator

Joined: 2020

Hello, I am Ben and I am the Activities Coordinator at Hunters. I started working at Hunters over three years ago as part of the hospitality team and when the vacancy came up on the activities team I jumped at the opportunity. I have seen how important a varied activities programme is to all our residents and I have an absolute commitment to ensuring we are offering something for everyone including some favourite regular past times as well as new ideas.


Barchester's Life Enrichment Programme focuses on mind, body and soul and this will be the team's aim in all that we offer our residents in terms of regular activities as well as special events.


Ali

Ali Dicks

Job Title: Activities Assistant

Joined: 2021

Hello, I am Ali and I am one of the Activities Assistants at Hunters. I have worked with older people for many years, initially at a day centre and then in another home as the activities coordinator. I joined Hunters as a hostess, not traditionally an entertaining role, but I did dress up for events and when the opportunity came up I was delighted to move back into activities. I love to bring fun and laughter to the residents, you will often see me in a different outfit! Equally, I enjoy spending one-on-one time with a resident in their room chatting or reading. It is this variety that makes activities such a great role.


Michelle

Michelle Andrews

Job Title: Activities Assistant

Joined: 2017

Hello, I am Michelle and I am one of the activities assistants at Hunters. I very much enjoy working with the residents and adapting all we do so everyone can join in. I am a trained singer so love a good sing-along session and seeing how music makes everyone smile.  I also enjoy celebrations and making events special including the residents' birthdays, I look after present purchases!  


Darren

Darren Jones

Job Title: Maintenence Manager

Joined: 2018

Hello, I am Darren and I am the Head of Maintenance at Hunters. I joined Hunters with a background in hospitality as a Maintenance Supervisor, planning and running projects.


Before this, I spent three years as an electrician. I am also the primary carer for my son, who has Autism, which has given me an insight into the care sector. I am committed to providing residents, their families, staff and visitors a safe and welcoming home in which to live, visit and work.


Leo

Leo Valaca

Job Title: Head Chef

Joined: 2020

Hello, I am Leo the Head Chef at Hunters. My background was working in Five Star Hotels, receiving training from the very best chefs. I moved to work in the care sector over 10 years ago.

I am committed to providing the very best quality food always using the freshest of ingredients. I believe that each resident should be treated as an individual and I work with each resident to ensure their dietary needs are met, not only nutritionally but also by promoting a quality dining experience to make meal times enjoyable.


Jenny

Jenny Smith

Job Title: Administratior

Joined: 2022

Hello, I am Jenny the administration assistant and receptionist at Hunters. I have worked in the care sector for over 12 years, including as a carer at Hunters several years ago. I was delighted to return last year to work as part of the administration team.