Hyperion House

London Street, Fairford GL7 4AH

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7 Reviews

Hyperion House, Fairford

Care Provided by Hyperion House

Type of Service
Privately Owned
For a maximum of 59 Service Users

Primary Care Categories
Dementia
Mental Health Condition
No Medical Intervention
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Other Care Provided
Convalescent Care
Own GP if required
Palliative Care

Good to Know

Owner
Diva Care Ltd

Person in charge
Natalya James (Manager)

Local Authority / Social Services
Gloucestershire County Council ( click for contact details)

Admission Criteria
- Ages 55+

Room Information
- Single Rooms (59)
- Couples/Companion Rooms (0)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019

Facilities

Close to Local shops
Gardens
Lift
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Internet Access
Smoking not permitted
Television point in own room
Wheelchair Access

Parking
The home has parking on site

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Review from Cheryl W (Daughter of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience

Can't thank Hyperion House enough for their excellent palliative care of my elderly father.
All staff were so kind and compassionate on every level.
He had a lovely, clean, warm room with wonderful individual care, including a first class kitchen that adapted to his changing appetite.
They helped

this family through a very sad, emotional time right up to the end, and my heartfelt thanks go to each and every member of staff.

Reply from Tanya Shukla, Director at Hyperion House

Thank you ever so much for your kind words. It was a pleasure looking after your father and he will be truly missed.

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Review from P R (Wife of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience

My husband has been a resident for the past five years and I cannot really fault his care, consideration and the real concern for his health. I can always speak to any member of staff if I have a concern and know it will be dealt with promptly. Meals are usually very good, any special request usually

adhered to. I have always found the staff, from management down, very friendly and extremely co-operative.

Reply from Tanya Shukla, Director at Hyperion House

Many thanks for such a lovely review. It is a pleasure to have your husband here and it's always lovely seeing you around.

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Review from Helen C (Regular Volunteer) published on 27 February 2017
Submitted via Website • Report

Overall Experience

It is such a pleasure to visit, welcomed by staff and residents. The care given by all the staff is so good, and all the residents are treated with respect and dignity. It is a demanding job which they do with grace and patience.

Reply from Tanya Shukla, Company Director at Hyperion House

Thank you for your feedback. We greatly value it. It is our pleasure to care for our residents.

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Review from D P (Cousin of Resident) published on 9 March 2016
Submitted via Postal Card • Report

Overall Experience

I find the overall care adequate and friendly. Her biggest complaint (and mine) is some very noisy residents and lack of space when visiting her. Her rug/blanket if often missing although marked with her name. This rug is warm and very precious to her.

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Review from Gail F (Daughter of Resident) published on 9 March 2016
Submitted via Postal Card • Report

Overall Experience

My mum went into Hyperion House after a hospital stay, she was very disorientated and refused or eat (or drink) Gradually the kitchen staff and care helpers encouraged her to eat and now she is happy and enjoys life at the home. The care staff work very hard and see to the residents needs, be that personal

care and/or activities (which my mum really enjoys and joins in with). The staff are friendly and keep me informed of my mum's state of health, they also ask the doctor to see her when necessary. Mum has her hair done regularly, which is important to her. Overall we are very pleased about the care mum receives and would recommend this home to anyone.

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Review from Robert W (Son of Resident) published on 9 March 2016
Submitted via Postal Card • Report

Overall Experience

Since the recent renovation of the residents' lounge, the atmosphere has changed from being rather gloomy to one of airiness and light. Much better for residents, staff and visitors.

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Review from R A (Cousin of Resident) published on 4 March 2016
Submitted via Postal Card • Report

Overall Experience

My cousin is blind, blind and unable to stand. She has been at Hyperion Fairford for several years and has always received good care. She enjoys the food and having been an accomplished cook in the past she is aware of what is good or bad even if she can hardly see it. There have been a few problems

whilst some major refurbishment took place, but this is now complete.

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Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2021

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Hyperion House

What types of Care is Hyperion House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hyperion House provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Hyperion House have?

There are 59 Single Rooms.

What are the Facilities & Services at Hyperion House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hyperion House to the centre of Fairford?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Hyperion House

Care Provided by Hyperion House

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Hyperion House Reviews (7)