The home does not have visiting restrictions. Families and Friends can visit any time of the day.
Parking at the back of the Home.
Kingsley House Nursing Home has a Review Score of 9.9 (9.907) out of 10, based on 14 reviews in the last 2 years. Over all time Kingsley House Nursing Home has 37 reviews.
Review from Sandra W (Wife of Resident) published on 14 March 2025
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Review from J L (Daughter of Resident) published on 13 March 2025
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Review from David O (Son of Resident) published on 3 March 2025
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Reply from Revathy Vidyadharan, Manager at Kingsley House Nursing Home
Thank you for your feedback. We will continue to provide high-quality care and support to our residents.
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Review from R M (Daughter of Resident) published on 22 October 2024
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Review from Robert B (Son of Resident) published on 7 June 2024
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Review from Belinda E (Daughter of Resident) published on 5 June 2024
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Review from Yvonne H (Sister of Resident) published on 3 June 2024
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Review from S H (Resident) assisted by family/friend published on 5 April 2024
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Review from J H (Daughter of Resident) published on 12 January 2024
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Review from Penny G (Daughter of Resident) published on 5 January 2024
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Reply from Xyza Macutay-Malloch, Manager at Kingsley House Nursing Home
Thank you so much for your incredibly kind words. We are touched by your words and delighted to hear about your positive experience at Kingsley House. Your support means a lot to us, and we remain committed to providing compassionate care to all residents.
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Review from K B (Daughter of Resident) published on 12 June 2023
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Review from L S (Daughter of Resident) published on 11 June 2023
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Reply from Xyza Macutay-Malloch, Manager at Kingsley House Nursing Home
Thank you so much for your response. Your kind words means so much to us.
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Review from Mark R (Son of Resident) published on 11 June 2023
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Reply from Xyza Macutay-Malloch, Manager at Kingsley House Nursing Home
Thank you so much for your kind words. We do try our very best!
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Review from Brian T (Husband of Resident) published on 9 June 2023
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Review from Matilda M (Granddaughter of Resident) published on 27 February 2023
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Review from S E (Resident) published on 8 August 2022
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Review from Pauline S (Sister of Resident) published on 16 May 2022
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Review from C M (Wife of Resident) published on 29 April 2022
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Review from Andrew E (Brother of Resident) published on 22 December 2021
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Reply from Xyza Macutay-Malloch, Manager at Kingsley House Nursing Home
Thank you, Andrew.
Your kind words means a lot to us!
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Review from C P (Wife of Resident) published on 21 December 2021
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The Review Score of 9.9 (9.907) out of 10 for Kingsley House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.907 for Kingsley House Nursing Home is calculated as follows: ( (146 Excellents x 5) + (15 Goods x 4) ) ÷ 161 Ratings = 4.907
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingsley House Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 May 2022
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