Kingsley House Nursing Home

Gumstool Hill, Tetbury GL8 8DG
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9.9 37 Reviews
  • Kingsley House Nursing Home, Tetbury
Kingsley House is a 37-bed nursing home situated in the heart of the historic market town of Tetbury, conveniently close to all the local amenities. The property is steeped in its own history dating back to 1760, where it sited the old Tetbury Workhouse, and in 1906, rebuilt for use as a Hospital.

Their aim is to ease trauma and to give the love and support the elderly person needs when having to give up their own home. Individuals needs will be taken into account being mindful of their medical, physical, psychological and social affairs. To this end, staff are trained to maintain an environment which will promote individuality, respect, privacy and promotion of personal care. Kingsley House will provide Nursing, Residential, Dementia, Palliative care for the Elderly.

Kingsley House will provide both Nursing and Residential care for the Elderly on a long term and short term basis. The accommodation comprises of spacious single rooms, with en-suite, or nearby bathroom/toilet, a vanity unit and points for television and telephones, also each bed is equipped with a twenty-four-hour Nurse Call system. There are two large delightful lounges, and the dining room opens to an attractive sunny courtyard with views of the countryside. The Home is equipped with specialist equipment i.e. assisted baths, mobile hoists, profiling beds and pressure relieving equipment to meet all requirements. Access to all floors is provided by a shaft lift.

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Care Provided by Kingsley House Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Cotswold Nursing Home Co Ltd
  • Person in charge
  • Revathy Vidyadharan (Home Manager)
  • Admission Criteria
    • Emergency admission, NHS referrals, Brokerage referrals, Respite breaks
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (9)
    • Single Rooms with ensuite Wet Room (11)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Kingsley House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,280
    • Self-Funded Residential Dementia Care £1,170 – £1,300
    • Self-Funded Nursing Care £1,250 – £1,450
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,050 – £1,250
    • RESPITE Self-Funded Nursing Care £1,100 – £1,300
  • (these prices are only a guideline, please contact Kingsley House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home does not have visiting restrictions. Families and Friends can visit any time of the day.


  • Parking

  • Parking at the back of the Home.


Kingsley House Nursing Home Reviews (37)

Total of 37, showing 21-37
9.9

Kingsley House Nursing Home has a Review Score of 9.9 (9.907) out of 10, based on 14 reviews in the last 2 years. Over all time Kingsley House Nursing Home has 37 reviews.

Overall Experience

  • 32
  • 4
  • 1
  • 0
  • 0

Date Published

37
4
8
14
23

Review from Jeanne B (Wife of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has settled into Kingsley House very well due to all the lovely, caring staff. He is able to participate in and enjoy the various activities on offer and relates well to some of his fellow residents. He certainly seems to be enjoying the food as his waist has expanded! Like all care homes,
there are undeniable challenges in finding and keeping staff but I am confident that new staff members will soon settle in and enhance the jolly family atmosphere that pervades Kingsley House. I consider that both my husband and I are incredibly lucky to have such a home with such a manager in the centre of Tetbury and we are grateful for their care and compassion.

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Review from Jennifer W (Wife of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Kingsley House for just over a year and we can't thank the staff enough for the care he gets. All the staff we have met have been lovely and always find the time to talk to us and update us on his condition.

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Review from Des M (Son of Resident) published on 17 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the standard of care provided by the home. All of the staff have been unfailingly polite and attentive. My mother settled in quickly and that was in large measure due to the efforts of the staff.

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Review from Margaret J (Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very satisfied.

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Review from Caroll W (Wife of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Kingsley House. My husband transferred from another care home and was made so welcome by all of the staff. I find the level of care amazing. The home is run quietly but efficiently. The staff go about their work happily smiling and singing. The management is top class, very
caring and highly efficient.

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Review from Susan E (Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived at Kingsley House Care Home I was given a very warm welcome by most of the staff, the manager, the staff and our cook. The manager does my shopping for me and we hope to go to the local swimming pool soon. I am in a very good bedroom with lots of space. I will be 80 years old in 2022,
my legs are helped with a stick outside and a frame inside. They should move well in the pool. I, like many others, would like to go out to church.

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Review from Paul S (Husband of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife appears to be being well looked after in the home. The home has an excellent manager and she deserves her recognition. It's been hard during covid times but sorting out visits to the pod and other issues has always been easy.

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Review from Adrian B (Son of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful staff at Kingsley House have looked after Mum for the last six years, it’s like one big happy family. I was kept informed if a problem arose which was great I could relax knowing she was safe. It’s spotlessly clean, excellent food and I can even recommend the homemade cakes which if you
timed your visiting right was always on offer. It is difficult to find enough superlatives to do this home justice, but it certainly gets the thumbs up from me.

Reply from Xyza Macutay-Malloch, Manager at Kingsley House Nursing Home

It was such an honour to look after your dear mum. We will surely miss her.
Thank you for all your support


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Review from Laura C (Granddaughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault this care home. Grandad has been so well looked after in the times we were unable to see him, and we have been so fortunate that he is in Kingsley House. Their residents are lucky to have Kingsley House. We are so grateful for their care. We are grateful for how safe they have kept their
residents. Thank you for everything and looking after our grandad.

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Review from Rich O (Son of Resident) published on 8 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy to know that mum is being looked after 24 hours a day. Staff very friendly, which makes us happy.

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Review from Gwen H (Daughter of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I went to look around Kingsley House, I could tell that it is a warm and welcoming environment. My mother needs nursing care 24 hours a day and her needs are constantly changing. The staff are very attentive and astute with their care. The rooms are a good size and it really helps that
you can bring objects, furniture and photos from home. The home is very secure and safe. There are regular activities and entertainment for the residents.

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Review from Jane W (Daughter of Resident) published on 4 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum passed away on 25th March 2019 having spent the last 3 years at Kingsley House. The care and management of mum as a resident was exemplary. With a diagnosis of mixed dementia, Mum was vulnerable and very anxious following a traumatic hospital stay. The staff made her feel safe, maintaining her
dignity and providing the care she needed, this was evident by the way she progressed in a very short time. Living 35 miles away I was kept informed of any changes to Mum’s medical needs and was able to respond quickly. We felt part of the family of Kingsley House, always a smile on arriving from the staff and the nursing staff and manager available for a chat. The end of life care was so lovely giving us the chance to be with mum at all times, supported and cared for. Mums advance care planning was implemented and she had a very peaceful and pain-free end. This was not Mum’s care home, it was her home with staff who loved and cared for both mum and her family.

Reply from Xyza Macutay, Manager at Kingsley House Nursing Home

In behalf of the whole team, thank you so much for all these kind and overwhelming words... It was a pleasure caring for your mum!


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Review from Angela R (Daughter of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well looked after at Kingsley House. It has a lovely atmosphere. All the staff we have come into contact with are very friendly and always happy to talk to us. My mothers face lights up when the staff walk in, which to me is a sign that she is happy and well cared for.

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Review from Bill D (Son of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly excellent care and support. Relaxed and friendly management, even in very difficult circumstances. I could not recommend them more highly.

Reply from Xyza Macutay, Manager at Kingsley House Nursing Home

Thank you so much for your kind words.


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Review from Robert M (Son of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well looked after and she is contented with her situation.
She always looks clean and tidy whenever myself or my sister visit her and the staff are friendly and caring towards her. The home is very well managed and we are kept informed of any change in her health. The home also organises
any routine or unplanned hospital visits and provide access to other personal care facilities, eg hairdresser, chiropody.
Overall, my sister and I are very pleased with the standard of care provided to our mum.

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Review from Gerda H (Daughter of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother has been in Kingsley House her general health has vastly improved and she appears quite content which is all you can ask for with someone with dementia.

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Review from Annette M (Daughter of Resident) published on 2 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Kingsley House Nursing Home enough. They are all so friendly and make time to listen and respond to all questions and requests. Both my parents are resident there and every effort is made to make them feel safe and at home.
Visitors are made to feel welcome and involved
in the care of relatives. The standard and professionalism of the staff is outstanding and they treat the residents with utmost respect and courtesy.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Kingsley House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Kingsley House Nursing Home is calculated as follows: ( (146 Excellents x 5) + (15 Goods x 4) ) ÷ 161 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsley House Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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