Longhope Manor

Church Road, Longhope GL17 0LL
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8.0 6 Reviews
  • Longhope Manor, Longhope
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Care Provided by Longhope Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care

Good to Know

  • Owner
  • Distinctive Care Ltd
  • Person in charge
  • Michelle Jarvis (Director and Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (22)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Longhope Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,260 – £1,400
    • RESPITE Self-Funded Residential Care £1,295 – £1,295

  • Our competitive weekly 'inclusive' fee includes spacious, well-appointed accommodation (bed/lounge area, kitchenette and shower room), everyday living expenses, all-inclusive hotel style services, extensive activities programme and unlimited care and support 24 hours a day. We have a range of accommodation options from our standard studio room, to large and extra large studios, to 1-bedroom apartments (suitable for single occupancy or for a couple to share.
    Only discretionary items and services are excluded from the weekly fee- such as a daily newspaper, hairdressing, chiropody and items from the Residents' Shop.
  • (these prices are only a guideline, please contact Longhope Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at anytime.


  • Parking

  • Ample free parking.


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Longhope Manor Reviews (6)

8.0

Longhope Manor has a Review Score of 8.0 (7.980) out of 10, based on 1 reviews in the last 2 years. Over all time Longhope Manor has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
0
0
1
5

Review from Karen R (Daughter-in-law of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents-in-law were residents at the Manor for a period of 7 years. They had a fantastic double suite, where they were able to be together, the facilities including a spacious wet room, kitchenette, lounge, and dining area. My in-laws were very self-sufficient, however, there were plenty of activities
on offer including trips out and residents are gently encouraged to join in. The staff organised cakes and gatherings for my in-law's 70th wedding anniversary and for father-in-law's 100th birthday. Both parents loved the beautiful garden, where father-in-law loved walking and mother-in-law enjoyed sitting in the sunshine and admiring the flowers. I cannot praise the staff at the Manor highly enough. They took every care with our parents, offering the right amount of support at the right time over the years, never pushy about it, and totally respectful of their wishes. We took the parents-in-law out on extended holidays and they were given such a genuine warm welcome on return that it felt like family.

Reply from Jon Ryland, Director at Longhope Manor

Thank you so much for your kind and generous feedback. It was always a privilege to make life as normal and meaningful as possible for this truly incredible couple. The Home will always have the enchanting woodland walk to remember them by. And remember them, we always will.


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Review from Helen B (Daughter of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoyed a weeks’ respite care at Longhope Manor. It was the first time we had experienced respite care, so it was a bit of a learning curve for us all! They were kind enough to let me know how he was whilst we were away on our holiday and welcome my sister to visit.
The welcome from all of
the staff was wonderful, the carers, cooks and management were all equally welcoming to us. My husband and I visited before taking my father for a visit and then for the stay.
He had his own downstairs room that was comfortably furnished with lovely bed linen and home comforts including a television. There was an area in which he could make a drink and a fridge to store anything he wanted as well as a well-appointed wet room.
My father enjoyed the food and sitting with the other residents in the dining room, which was very convivial over a glass of cider.
The one thing that we would have liked was more activities, although they might have happened and he had forgotten. Overall, the standard of care was excellent, it was comfortable and the staff friendly. Thank you all.

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Review from Rachael A (Daughter of Resident) published on 25 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoyed a 4-day stay at the Manor whilst I took my mother away for her birthday.


He thoroughly enjoyed his stay and was treated with the utmost care and compassion. He was extremely complimentary about the food, the staff and the fact that everyone went the extra mile. He had a lovely

apartment with self-contained outside space so was able to have time on his own, as well as socialising with other residents at the home when he wished.


He has already said that he would like to go back again. My mother and I are so pleased that he has found somewhere that he can stay from time to time, feeling comfortable, safe and cared for. I would thoroughly recommend this care setting to anyone that has any care needs within their family - absolutely five star in every way.


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Review from Marilyn A (Niece of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough. The home was always spotless, no smells at all like some homes smell of urine. The reception staff are always polite and friendly like the rest of the staff including management.

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Review from Simone C (Stepdaughter of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no negatives here. I found this gem for my stepmother who had a horrid experience elsewhere. She sadly was only at Longhope Manor for around 6 weeks but in that time, she was treated with care, dignity and compassion. The manager and all the staff were fantastic and bent over backwards to
assist any aspect or issue that arose. I have never seen such a beautiful, clean, luxury residence and no smell of wee!
Anyone who goes to Longhope Manor will be very privileged and in the best hands. Living away, I was regularly updated and all my requests and enquiries were dealt with exceptionally.

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Review from Paul E (Nephew of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my aunt went to this home, she felt safe. She said the staff were so nice and didn't treat her like she was stupid. She got her dignity back. I have nothing but praise for the way they are looking after her and that goes for all my family. Thank you Longhope Manor, you lead the way.
Thank you once again.

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Current Review Score: 8.0 (7.980)

Overview of Review Score

The Review Score of 8.0 (7.980) out of 10 for Longhope Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Longhope Manor is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.147 Points relating to the number of positive Reviews for Longhope Manor is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 1 Positive Reviews ÷ 6.8 = 0.147

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Nov 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Longhope Manor

What types of Care is Longhope Manor registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longhope Manor provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training & End of Life Care are other types of care provided.

How many Rooms does Longhope Manor have?

There are 22 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Longhope Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longhope Manor to the centre of Longhope?

0.8 mile(s) as the crow flies, distance by road may be significantly further.