Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 117 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

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Care Provided by Barchester Moreton Hill Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Roxana Davis (General Manager)
  • Admission Criteria
    • Full needs assessment carried out prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 4

Funding & Fees Guide for Barchester Moreton Hill Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • Ample parking on site to front and rear


Barchester Moreton Hill Care Centre Reviews (117)

Total of 117, showing 1-20
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 117 reviews.

Overall Experience

  • 88
  • 29
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Date Published

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Review from J M (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 8 months of his life at Moreton Hill Care Centre. He was cared for with care and compassion from the day he arrived until the day he died. Nothing was too much trouble for the staff. We could not have chosen a better home. There is a wide range of stimulating activities, lovely
food & recently refurbished rooms and all in a beautiful setting.

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Review from Christine S (Respite Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel much better than when I came in. Everyone is very kind and they treat all of the residents with respect.
Most of the food was good. There was plenty of it too.

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Review from G W (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From first meeting with the manager (for mum to be a respite user), nothing has been too much - even severe food allergies have been catered for. All staff are caring, nothing is too much for them helping mum to settle in.

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Review from W D (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Moreton Hill for a short time during the last few weeks of his life. The staff treated him with the utmost dignity and respect at all times. They were also kind and caring towards us, his family, during this difficult time. I would highly recommend it.

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Review from K B (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill Care Home have welcomed my mother extremely well. The staff are always encouraging and caring. They always are so helpful and cheerful. The food is to a very high standard and their attention to detail with potential allergy awareness has been super. The number of activities are amazing
- especially over the Christmas period. It is a wonderful Care Home.

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Review from J F (Friend of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this care home regularly and it's amazing. The care team are very attentive. The patients are very relaxed and happy. It's clean and I would highly recommend this care home to anyone. The menu smells and looks great although I've never tried it. Fresh cakes made daily by the chef.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Thank you for your kind words and support. Each positive feedback support our team in continuing delivering the best care for our residents.


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Review from Gerard H (Son of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have been happier. Spotlessly clean, good range of food, brilliantly efficient with Dad's routine, lovely building. Most important thing was the culture of the team in the home. Every single person was attentive, took time, smiley, caring, thoughtful, interested in what they need to achieve,
hard-working and pleasant. Far exceeded our expectations.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Positive feedback is crucial as it reinforces our commitment to high standards. It helps us understand what we are doing well and where we can improve further. Thank you.


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Review from I L (Son of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you for the excellent care and kindness shown to mum during her time at Barchester Morton Hill Care Centre (18 months). The compassion in her last few days was exemplary and we are so grateful to everyone who supported not only mum but us also. Thank you so much!

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.


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Review from J M (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Barchester Moreton Hill Care Centre team do an incredible job to make the care centre feel like a home from home. Every single member of the team has a smile for everyone - residents and family. They encourage the residents to enjoy themselves by participating in the fantastic selection of activities.
Their knowledge and skills dealing with dementia patients ensures difficult situations are quickly resolved. Mum is safe and happy at Moreton Hill.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.


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Review from Annette S (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how caring and compassionate we found the staff to be at Barchester Moreton Hill Care Centre who looked after our stepfather in his last few weeks. Special thanks to a member of staff, in particular, the care practitioner and senior nurse who showed exceptional care and kindness - nothing
was too much trouble and they went out of their way to make sure he was comfortable. We appreciated the support and kindness they gave to us also at a very difficult time. Thank you from all the family.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.


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Review from Vicky N (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Barchester Moreton Hill Care Centre in the last two months of her life. The nursing care she received was of a high quality. She was treated with kindness and compassion and her dignity was respected. The nurse in charge of her care communicated with me very well. Mum had many
visitors during her time in Moreton Hill and they were all made to feel welcome. Her visitors had opportunities to exchange information with care staff to inform Mum's care. The manager of the home built a positive relationship with me and all business matters were dealt with efficiently, including a prompt refund of the deposit after Mum had passed away.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.


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Review from Mary C (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First and foremost, my mother was happy at Moreton Hill. She enjoyed a social life within the home, and to her, it was home from very early on. She was given care and consideration as a resident during her three years with you. For us, knowing she was cared for so well, very safe and happy and that
her dementia care needs were fully understood, made an enormous difference to our lives. We were always kept well informed of my mother's condition and were aware of appointments, outings and activities that she was involved in. We would definitely recommend Moreton Hill to others when seeking to place a loved one in a care home.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Thank you for your kind words; we always aim to improve and update our knowledge and resources.


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Review from J H (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so helpful and friendly. My father very much appreciates all the care he has received so far and the staff are wonderful. He is very much enjoying the food.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

We are very moved by your kind words and feedback offered to our team.


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Review from Michael H (Respite Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderfully situated care centre with really caring, cheerful, friendly staff. U am unable to fault any of the excellent care and support I received. The catering was outstanding. Barchester Moreton Hill Care Centre must be at the forefront of care homes as I doubt could reach the high standards here.
An efficiently run centre with outstanding staff who were a tonic in themselves. I consider myself to have been treated and looked after here.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

Dear Michael, it was such a pleasure to have you with us during your recovery time. Please visit anytime.


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Review from Margaret H (Daughter-in-law of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father-in-law came here to convalesce after a fall. Barchester Moreton Hill Care Centre has been superb from beginning to end - excellent carers who respond quickly to the buzzer, beautiful surroundings and delicious food with a wide range to cater for every taste. We are extremely grateful.
The 'open
door' policy meant we could visit any time and we always felt welcome.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

Dear Margaret, thank you for your beautiful feedback and kind words. we always strive to get the best for our residents, families, friends and staff.


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Review from C G (Daughter of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill is a very welcoming and happy care home. It is set in a lovely location with stunning views all around. All the staff have a smile and take time to interact with the residents and their families alike and nothing seems to be too much trouble. The rooms are tastefully decorated and comfortable
as are the communal spaces. Mum really liked the varied activities which included trips out and always looked forward to the three-course lunch in the dining room. Sadly, Mum was only at Moreton Hill for 6 months, but those 6 months were full of kindness, love and laughter.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

The team and I are deeply missing Mum - one of our resident ambassadors. We are very grateful for all your support and kind words.


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Review from S M (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Moreton Hill for a few weeks respite and, despite my worries, settled in immediately. We left him smiling, laughing and eating cake! Sadly, we didn't realise his Alzheimer's had made another progression and he deteriorated quickly. The staff were amazing looking after Dad in his final days.
They showed kindness, compassion and understanding not only to him but myself. I was able to stay with Dad for the last five days of his life and the support I received was exceptional. The home has such a family feel. All staff treat the residents with respect and I cannot recommend it highly enough.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

We are always aiming to provide the best standard of care and we are ever so grateful when the hard work is recognised. Thank you very much.


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Review from R R (Nephew of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our aunt needed respite and the home has done everything to help us and take the stress away from the situation. Expected was only 4 weeks, but this turned into 6 weeks. This was no problem. All staff helped brilliantly. Thank you to all involved.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

We are so pleased that we were able to support your aunt and your family. Thank you for your trust.


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Review from G B (Brother of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody at Moreton Hill Care Centre has been so helpful and kind to my sister.
Hopefully, she will get better soon, but she could not be in a better care home.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

Dear relative, we are so grateful that we have the opportunity to look after your sister here at Moreton Hill and your words mean a lot for the team.


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Review from Susan S (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Barchester Moreton Hill Care Centre highly enough. My father is a resident and although initially reluctant to go into a home, he very quickly realised what a special place it is. The manager and all the staff work really hard to make the place as welcoming and comfortable as possible.
The range of activities on offer is second to none. Every time he has had a fall or a health scare, I have been kept informed every step of the way. It is a huge weight off my mind knowing he is well fed, well cared for and kept as physically and mentally active as possible. A huge thanks to all the staff for their care and attention. This really is the best care home around.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

Dear Susan,
Thank you very much for your kind words and amazing feedback. The team and I are greatful.


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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Barchester Moreton Hill Care Centre is calculated as follows: ( (268 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (9)

Roxana

Roxana Davis

Job Title: Senior General Manager

Joined: 2019

Hello, my name is Roxana Davis, and I am a Senior General Manager at Moreton Hill Care Centre.


I started with Barchester in January 2019 as a Unit Lead and progressed to Commissioning a New Build in 2021 as a General Manager.


I am an adult general nurse trained in Romania, with vast experience in elderly Nursing Care, Prefund Learning Disabilities, and managing different teams.

Completed my L5 Diploma in Leadership and Management at Hereford and Ludlow Colledge
I have strong work support and fantastic home support from my partner and son.


I look forward to meeting you and introducing you to my fantastic team.


Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.


Moira and Roger

Moira and Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have two Resident Ambassadors.


Moreton Hill has been home for Moira for over 10 years and Roger joined us in 2021. Both are very caring and kind in welcoming new residents, with both originally from the North of England., Moira Cumbria and Roger Yorkshire, also love a good chat!


Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.


Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.


Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.


Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.


Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.


Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.


Frequently Asked Questions about Barchester Moreton Hill Care Centre

What types of Care is Barchester Moreton Hill Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Moreton Hill Care Centre provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Moreton Hill Care Centre have?

There are 67 Single Rooms.

What are the Facilities & Services at Barchester Moreton Hill Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Moreton Hill Care Centre to the centre of Stonehouse?

0.7 mile(s) as the crow flies, distance by road may be significantly further.