Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 117 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

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Care Provided by Barchester Moreton Hill Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Roxana Davis (General Manager)
  • Admission Criteria
    • Full needs assessment carried out prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 4

Funding & Fees Guide for Barchester Moreton Hill Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • Ample parking on site to front and rear


Barchester Moreton Hill Care Centre Reviews (117)

Total of 117, showing 61-80
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 117 reviews.

Overall Experience

  • 88
  • 29
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Date Published

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Review from Tim S (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to everyone at Moreton Hill. My dad is a recent resident admission with advanced dementia. We were made very welcome at short notice by the manager and staff. Dad is already settling in and receiving excellent care - he is 93. Minor observations are around the online visit booking system,
which is very limited. The home is very accommodating with out of service visits, but the current policy of daytime week visits is not helpful for those of us in full-time work.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Hi Tim, thank you very much for the feedback. With regards to the visit please let me know and I will arrange something for you.


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Review from Monica K (Goddaughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful, serene location.
Attentive, caring staff.
Respectful, warm atmosphere.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you very much for the lovely review.


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Review from David R (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant visit to see my parents. Thank you.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you for taking your time to complete a review.


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Review from Samantha G (Friend of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, warm and caring employees. Clean home. Excellent services they provide.
Would highly recommend. Very welcoming. Have been so helpful and accommodating through covid. Great house keeping team. Lovely food is provided.

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Review from Wendy W (Aunt of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to this beautiful care home. This is a beautiful home. The staff are dedicated and look after their clients with special care. It takes so much stress away from family knowing that their loved one is cared for so well. I cannot praise all of the staff enough for the way they cared and looked
after my nephew the way they did, he was so happy with the care he had, allowing his mother and father to relax and worry less about his care.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Dear Wendy, thank you very much for your feedback. We are very pleased to hear that we were able to support you and the family in your difficult time


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Review from Sheila C (Mother of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful positioning and surrounding views create an atmosphere of well-being and ease when entering. The thought given to receiving refreshment and a friendly greeting from the lady receptionist is so considerate and kindly received. Being taken to your family room and to each other's needs and
questions happily done. The provision of quiet rooms, central and other outside rest areas, games, hobbies, reading, writing and personal care are wonderful.
Finally, the personal care and attention to every individual resident by each member of staff can only be admired and loved. I was reluctant to leave.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you, Sheila. We are missing you as well. Keep in touch.


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Review from M H (Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have lived here for 11 years. Any problems have always been dealt with asap. Very happy here.

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Review from H G (Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service and care I have given are very much in line with my expectations and needs. The restrictions caused by Covid have been carefully and excellently applied and so caused residents little inconvenience. There could be an improvement in the distribution of information.

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Review from Louise P (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Moreton Hill from June 2019 until she sadly passed away in August 2020. My mother very much enjoyed living at the home. Staff welcomed her warmly and she was soon involved in the activities, the activities coordinator was wonderful and worked out my mother's personality quickly
and found activities that would suit her, she particularly liked poetry reading and flower arranging. My mother had vascular dementia and she was looked after appropriately and encouraged to participate as much as possible in the daily life of the home, she was in a wonderful bedroom with views overlooking the surrounding countryside. She enjoyed dining in the dining room and going on the odd excursion outside of the home. Staff at the home are genuinely interested in the residents, without exception, I found them caring and friendly often doing over and above their duty; they encouraged feedback and ways to improve. Everyone was respectful towards my mother and empathetic of her needs.

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Review from J H (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has worked with me to settle mum into the care home, I especially like the activities to keep mum stimulated. Mum says she enjoys the lunches and likes going on trips out whenever possible. Mum loves the care home cats!

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Review from Carole A (Friend of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An elderly church friend of mine had the urgent need of care after discharge from hospital and Moreton Hill has been fantastic in stepping into the breach, taking him in and caring for him until he recovered enough to return home. Nothing was too much trouble, the staff were warm and supportive, and
it was a huge relief to know this dear friend was safe in these challenging times at the height of the Covid pandemic. Thank you especially, to the lovely manager for going the extra mile.

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Review from J B (Daughter of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has thoroughly enjoyed her respite stay of 11 days at Moreton Hill.

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Review from Michael R (Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have treated me so caring and kindly. I am most grateful as I live on my own and the tremendous caring and kindness. As said, I am most grateful

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Review from W O (Wife of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from another home as a result of flooding with the other residents, on February 18th 2020. The staff at Moreton Hill Care Centre, working under pressure, were extremely caring and friendly. Nothing seemed to be too much trouble and they always kept me updated.

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Review from Roger P (Son of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think all the staff at Moreton Hill Care Home have been brilliant over the last couple of weeks with the extra residents from another care home which had flood-related problems. Not one member of staff has complained but carried on regardless of the extra work. Well done.

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Review from D S (Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well appointed. Good lounges and seating areas. Menu choices. Happy atmosphere.

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Review from D C (Husband of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very thoughtful and caring. They make my wife very welcome.

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Review from Julie A (Friend of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I received a very warm welcome by the Manager, which made me feel very much at home. My friend, who has dementia, is very well cared for by the staff in "the attic" who treated her with warmth, respect and dignity. Her appearance and clothes, which were colour coordinated, showed sensitivity. The "Attic"
was homely and staff attentive.

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Review from J S (Son of Resident) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Moreton Hill Care Centre for five months. Initially as respite care for radiotherapy treatment for cancer and the palliative care until he passed away at the end of October 2019. I was impressed at all stages of his stay by the professionalism, compassion and attention to
detail of all staff. Nursing staff were amazing. I was also impressed with the care assistants who were closely involved with my father's care. I am indebted to all at Moreton Hill for the high standard of care they gave my father.

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Review from A J (Partner of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very sympathetic and caring staff, lovely gardens and setting. They really make it feel like home. Can highly recommend.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Barchester Moreton Hill Care Centre is calculated as follows: ( (268 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (9)

Roxana

Roxana Davis

Job Title: Senior General Manager

Joined: 2019

Hello, my name is Roxana Davis, and I am a Senior General Manager at Moreton Hill Care Centre.


I started with Barchester in January 2019 as a Unit Lead and progressed to Commissioning a New Build in 2021 as a General Manager.


I am an adult general nurse trained in Romania, with vast experience in elderly Nursing Care, Prefund Learning Disabilities, and managing different teams.

Completed my L5 Diploma in Leadership and Management at Hereford and Ludlow Colledge
I have strong work support and fantastic home support from my partner and son.


I look forward to meeting you and introducing you to my fantastic team.


Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.


Moira and Roger

Moira and Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have two Resident Ambassadors.


Moreton Hill has been home for Moira for over 10 years and Roger joined us in 2021. Both are very caring and kind in welcoming new residents, with both originally from the North of England., Moira Cumbria and Roger Yorkshire, also love a good chat!


Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.


Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.


Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.


Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.


Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.


Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.