Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 117 Reviews
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.
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Care Provided by Barchester Moreton Hill Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Roxana Davis (General Manager)
  • Admission Criteria
    • Full needs assessment carried out prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 4

Funding & Fees Guide for Barchester Moreton Hill Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • Ample parking on site to front and rear


Barchester Moreton Hill Care Centre Reviews (117)

Total of 117, showing 81-100
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 117 reviews.

Overall Experience

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Review from Jacqui M (Niece of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an outstanding care home. Moreton Hill Care Centre is, from the friendly welcoming staff, beautiful location to the dedicated staff members who treat the residents with the best of care.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to view Moreton Hill Care Centre. We are all pleased you enjoyed the warm hospitality shown to all visitors and agree, the location is outstanding! Your feedback is extremely important to us.


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Review from Joanne C (Niece of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely experience on my first visit.
Lovely friendly staff, very welcoming. Beautiful accommodation, clean and homely in a fantastic location and amazing view.
Very impressed. Many thanks.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for your great review. We all agree, the location is fabulous and are all extremely pleased to receive your feedback regarding the rooms to match. We look forward to welcoming you back to Moreton Hill, your feedback is really important to us.


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Review from Mark M (Nephew of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place. The staff are so helpful and nothing is a problem. Amazing atmosphere each staff member is helpful nothing is left to chance. Amazing visit as always.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to view Moreton Hill Care Centre. Your feedback is extremely important to us.


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Review from P T (Respite Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been extremely unwell for the past 6 months and particularly 3 weeks prior to coming to Moreton Hill, I cannot believe how much I have improved during my stay. All the staff are very helpful and pleasant, encouraging one to do things but no pressure is applied. The food is very appetising and
drinks available all day. I find it rather difficult to say anymore other than I have enjoyed my stay and feel 100% better for my stay.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for such a positive review. It is always heartwarming to hear such a positive outcome has been made possible by our fantastic care staff and we are all very pleased to receive such positive feedback.


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Review from A D (Husband of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very caring but having moved from a hospital environment it can be a little quiet. The standard of care is very good and the staff lovely.

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Review from Michael W (Respite Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I started my stay on July 4th and it has been decided that I should stay until August 6th. This was a period when two of my friends, who help me with shopping and cleaning, are having their holidays. I would find it too difficult to manage alone at home.

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Review from Teresa B (Next of Kin) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She has received excellent overall care and I am more than satisfied.

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Review from D B (Daughter of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and clean, nothing is too much trouble. I love how you can come and go.
Great food, just like a home from home.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to view Moreton Hill Care Centre. Your feedback is extremely important to us. The food, I agree with you, is exceptional. I will pass your feedback onto our head chef.


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Review from Roland H (Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So peaceful, good cake, and lovely surroundings. Well done to all the staff, without you it would only be a building.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for your feedback. I am glad you enjoyed the cakes which are all made fresh by our fantastic chef daily. The staff at Moreton Hill Care Centre work extremely hard and really appreciate your comments.


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Review from Virginia E (Regular Volunteer) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful setting. Lovely staff. Relaxing place to spend those days when it's most needed.

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Review from Carol B (Regular Volunteer) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is situated in an idyllic area with wonderful views. Staff are friendly and helpful. The activities staff are very good and do a lot of organising events.

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Review from Janet R (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A beautiful home in outstanding countryside. Staff are friendly and caring.

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Review from E F (Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were excellent, also food and other services.

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Review from Rosemary B (Respite Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a lovely home. All the staff have been loving and caring. I have thoroughly enjoyed my stay here. My family chose the home at my request while I was in hospital, so that I could rest and get well and strong again.


Thank you all.


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Review from J B (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill is a very nice care home situated in wonderful surroundings.
There have been many staff changes recently and staff morale generally seems a little low although I don't know the reason for that. However, my mother is well cared for although staff numbers are low.
My only criticism would
be that alarm bells are responded to slowly. My mother had a fall recently and we were pleased with the care she receives.

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Review from M A (Son of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel the care for my Dad has been good. The staff are excellent but could do with more support. The extreme weather hasn't helped and the staff should be comfortable in their staff clothes to give great care. There could be more air conditioning on the top floor. Also, activities should be looked
at either with having 3 staff at all times or activity staff just doing activity stuff, so more one on ones are possible. The residents care is key, so keeping the staff happy helps so they don't feel like leaving their profession.

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Review from Yvonne B (Sister of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has resided on floor 4 for the past two years. He has received excellent care from the team. The team leader has cared for my husband with love and dignity and nothing is too much for her. I do hope she is appreciated and supported by mangement as the floor would not survive without her.
Thank
you.

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Review from Francis D (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Genuinely kind, helpful, caring staff, who are unfailingly patient with the residents (and the relatives).

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Review from S M (Niece of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, cater to my Uncle's needs. My Uncle is looked after to a high level. Staff engage well with him. Also, the staff are very accommodating to the family, engage well, make us feel welcome at any time of the day.

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Review from H J (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited several care homes before choosing Barchester Moreton Hill Care Centre for my mother. I was immediately struck by the care homes caring staff at all levels. The atmosphere is relaxed, spacious, beautifully enhanced with positive energy not only from the staff but the residents. My mother who's
always feared a residential home was animated with joy at seeing it and all the facilities it would be providing for her new needs. On returning from a few days holiday, I returned to visit her and was greeted by an extremely happy and contented mother. This is thanks to excellent nursing skills, amazing tasty meals, activity choices and security of a loving care home. She's a new woman and now wants to live as long as possible to relish her new life at Barchester Moreton Hill Care Centre. Such joy.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Barchester Moreton Hill Care Centre is calculated as follows: ( (258 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 308 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (9)

Roxana

Roxana Davis

Job Title: Senior General Manager

Joined: 2019

Hello, my name is Roxana Davis, and I am a Senior General Manager at Moreton Hill Care Centre.

I started with Barchester in January 2019 as a Unit Lead and progressed to Commissioning a New Build in 2021 as a General Manager.

I am an adult general nurse trained in Romania, with vast experience in elderly Nursing Care, Prefund Learning Disabilities, and managing different teams.

Completed my L5 Diploma in Leadership and Management at Hereford and Ludlow Colledge
I have strong work support and fantastic home support from my partner and son.

I look forward to meeting you and introducing you to my fantastic team.

... Read more
Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.

... Read more
Moira and Roger

Moira and Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have two Resident Ambassadors.

Moreton Hill has been home for Moira for over 10 years and Roger joined us in 2021. Both are very caring and kind in welcoming new residents, with both originally from the North of England., Moira Cumbria and Roger Yorkshire, also love a good chat!

... Read more
Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.

... Read more
Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.

... Read more
Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.

... Read more
Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.

... Read more
Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.

... Read more
Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.