This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Visitors welcome at any time
Ample parking on site to front and rear
Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 117 reviews.
Review from Jacqui M (Niece of Resident) published on 10 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre
Thank you for taking the time to view Moreton Hill Care Centre. We are all pleased you enjoyed the warm hospitality shown to all visitors and agree, the location is outstanding! Your feedback is extremely important to us.
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Review from Joanne C (Niece of Resident) published on 3 September 2019
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5.0 out of 5
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre
Thank you for your great review. We all agree, the location is fabulous and are all extremely pleased to receive your feedback regarding the rooms to match. We look forward to welcoming you back to Moreton Hill, your feedback is really important to us.
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Review from Mark M (Nephew of Resident) published on 3 September 2019
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Overall Experience
5.0 out of 5
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre
Thank you for taking the time to view Moreton Hill Care Centre. Your feedback is extremely important to us.
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Review from P T (Respite Resident) published on 3 September 2019
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Overall Experience
4.0 out of 5
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre
Thank you for such a positive review. It is always heartwarming to hear such a positive outcome has been made possible by our fantastic care staff and we are all very pleased to receive such positive feedback.
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Review from A D (Husband of Resident) published on 29 August 2019
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4.0 out of 5
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Review from Michael W (Respite Resident) published on 16 August 2019
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5.0 out of 5
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Review from Teresa B (Next of Kin) published on 26 July 2019
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5.0 out of 5
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Review from D B (Daughter of Resident) published on 24 April 2019
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Overall Experience
5.0 out of 5
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre
Thank you for taking the time to view Moreton Hill Care Centre. Your feedback is extremely important to us. The food, I agree with you, is exceptional. I will pass your feedback onto our head chef.
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Review from Roland H (Resident) published on 24 April 2019
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Overall Experience
5.0 out of 5
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre
Thank you for your feedback. I am glad you enjoyed the cakes which are all made fresh by our fantastic chef daily. The staff at Moreton Hill Care Centre work extremely hard and really appreciate your comments.
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Review from Virginia E (Regular Volunteer) published on 11 January 2019
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5.0 out of 5
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Review from Carol B (Regular Volunteer) published on 28 December 2018
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5.0 out of 5
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Review from Janet R (Daughter of Resident) published on 19 December 2018
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4.0 out of 5
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Review from E F (Resident) published on 5 November 2018
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5.0 out of 5
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Review from Rosemary B (Respite Resident) published on 18 October 2018
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4.0 out of 5
Thank you all.
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Review from J B (Daughter of Resident) published on 5 October 2018
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5.0 out of 5
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Review from M A (Son of Resident) published on 15 August 2018
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4.0 out of 5
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Review from Yvonne B (Sister of Resident) published on 10 August 2018
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4.0 out of 5
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Review from Francis D (Daughter of Resident) published on 7 August 2018
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4.0 out of 5
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Review from S M (Niece of Resident) published on 7 August 2018
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5.0 out of 5
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Review from H J (Daughter of Resident) published on 20 June 2018
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5.0 out of 5
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The Review Score of 9.8 (9.828) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.828 for Barchester Moreton Hill Care Centre is calculated as follows: ( (268 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.828
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Nov 2024
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Job Title: Senior General Manager
Joined: 2019
Hello, my name is Roxana Davis, and I am a Senior General Manager at Moreton Hill Care Centre.
I started with Barchester in January 2019 as a Unit Lead and progressed to Commissioning a New Build in 2021 as a General Manager.
I am an adult general nurse trained in Romania, with vast experience in elderly Nursing Care, Prefund Learning Disabilities, and managing different teams.
Completed my L5 Diploma in Leadership and Management at Hereford and Ludlow Colledge
I have strong work support and fantastic home support from my partner and son.
I look forward to meeting you and introducing you to my fantastic team.
Job Title: Deputy Manager
Joined: 2021
I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.
Job Title: Resident Ambassadors
Joined: 2021
Moreton Hill is delighted to have two Resident Ambassadors.
Moreton Hill has been home for Moira for over 10 years and Roger joined us in 2021. Both are very caring and kind in welcoming new residents, with both originally from the North of England., Moira Cumbria and Roger Yorkshire, also love a good chat!
Job Title: Clinical Lead
Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.
Job Title: Care Practitioner
Joined: 2021
I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.
Job Title: Housekeeping
Joined: 2013
Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.
Job Title: Head Chef
Joined: 2021
Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events. There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.
Job Title: Resident Ambassador
Joined: 2009
Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.
Job Title: Resident Ambassador
Joined: 2023
Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.
