Newlands of Stow

Evesham Road, Stow-on-the-Wold, Cheltenham GL54 1EJ
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9.7 42 Reviews
  • Newlands of Stow, Cheltenham
Newlands Care Home is situated in a magnificent Cotswold country house, set on the edge of the historic market town of Stow-on-the-Wold, offering a supportive, safe and comfortable environment.

Newlands has an outstanding reputation, offering long term care, convalescence and respite. Compassion, kindness, dignity and respect enrich residents’ lives; whilst many years of knowledge, expert training and dedication ensures the very best personalised care and comfort for residents and reassurance to those closest to them.

Life at Newlands is all about individual choice and flexibility, residents enjoy their chosen lifestyle in a calm, tranquil environment, doing as much or as little as they please.

Residents at Newlands enjoy style and comfort; elegant rooms and suites are finished to a high standard and tailored to suit individual needs, each one is professionally designed with tasteful furnishings, luxurious en-suite facilities and state of the art technology to ensure residents feel relaxed, safe and at home in their surroundings.

Newlands boasts the most magnificent views to be found in Stow; bedrooms, suites and communal rooms along with a beautiful terrace look out across landscaped gardens and grounds, with the rolling Cotswold hills providing a majestic backdrop.

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Care Provided by Newlands of Stow

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Liz Lawrence (General & Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Newlands of Stow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,995
    • Self-Funded Nursing Care from £1,995
    • RESPITE Self-Funded Residential Care from £2,200
    • RESPITE Self-Funded Nursing Care from £2,200
  • (these prices are only a guideline, please contact Newlands of Stow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is availble on entry to Newlands in front of the nursing house.


Newlands of Stow Reviews (42)

Total of 42, showing 21-40
9.7

Newlands of Stow has a Review Score of 9.7 (9.738) out of 10, based on 9 reviews in the last 2 years. Over all time Newlands of Stow has 42 reviews.

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Review from Kevin N (Power of Attorney of Resident) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care received was truly excellent. The whole of the staff team could not have done more to make the resident feel secure, safe and comfortable. As a Power of Attorney, I had my legal responsibilities and the Home were great in reassuring me and providing all the information I needed
to ensure that I was satisfied all the residents care needs were being provided.
I can not speak more highly of the whole management team. I would have no hesitation in recommending their services.

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Review from Leslie J (Son of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother first moved to a private apartment at Newlands with comfort for us all in the knowledge that there is an outstanding care home alongside. 2 1/2 yrs ago she needed to move into the care home and everything from management, care, hospitality and activities has been first class from start to finish.
The entire team gave such sensitive and loving care that they became like an extended part of our family at this important time and mother was so happy there. Newlands benefits from stunning gardens with a beautiful terrace (perfect in the summer) and, from the occasions when we joined mother for lunch, we judge the dining room as one of the best restaurants in the Cotswolds!

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Review from Alistair J (Son of Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family have been so grateful for the wonderful support of Newlands Care and Nursing Home since my mother's move there in 2017. The team are outstanding both on the social/activities and the nursing front. The surroundings are beautiful and the facilities ideal for someone of my mother's generation.
We and my mother could not have asked for better.

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Review from Susan P (Wife of Resident) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On recommendation from our doctor, we managed to get my husband into Newlands a 1 days notice - COVID free, so we were able to visit him. He was given the end of life care and the care and love of the staff were amazing. The manageress was exemplary we were astounded how caring she was. Fantastic here.

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Review from Charles P (Son of Resident) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I were extremely impressed with the Newlands of Stow and the incredible care they were able to offer my father. From the minute we arrived until dad's passing the staff were fantastic and nothing was to much trouble. Newlands is beautifully decorated and tranquil, more like a 5-star hotel
than a care home! We took great comfort that dad was in such a stunning environment when it came to his passing. We cannot thank or praise the staff enough.

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Review from William T (Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was resident here for dementia and was very contented and my sister was here for motor neurone disease for many years and Newlands has had a great reputation for many years.

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Review from Yvonne (Respite Resident) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On leaving hospital after a serious fall, and living alone, I was lucky enough to be recommended respite care at Newlands. The pain of 4 broken ribs, as well as other injuries, meant I couldn’t even get out of bed by myself and 24-hour care by nurses and carers was vital. Without exception, the skills,
conscientious care and friendliness of absolutely everyone in the team including the marvellous cooks (my favourite meal was a delicious scallop risotto!) contributed over four weeks to my gradual improvement, enabling me to return home at last with sufficient confidence. I can’t recommend Newlands enough and could never have managed without such kindness which I shall always remember.

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Review from Jerry D (Son of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newlands of stow has been home to my father for eighteen months. During this time, he has been extremely happy and has been treated with the utmost respect and kindness. Recently, he died in the home and his death was expected and planned for. His end of life care was exceptional and all the staff treated
my father with empathy, humour and high standards of care. I was present at the time of death and the management of his final passing was professional, empathetic, discreet and carefully judged. I have nothing but praise for all the staff at every level in Newlands of Stow. This is an excellent nursing home which goes above and beyond.

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Review from Virginia F (Daughter of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At short notice, my mother (aged 83) required respite care, having undergone a third hip replacement at a general hospital. We could see that going home was not an option and what she required was good nursing and convalescent care. From the first moment I walked into Newlands, I was met with open arms
and an exceptionally professional and welcoming team. Without exception, I can say that the staff, the care, the food and the whole set up was 100% what my mother needed to make a good recovery from her operation. The food was particularly good, which is so very important when recovering from an operation and the physio was brilliant. Well done Newlands, I would not hesitate to recommend.

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Review from D E (Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot criticise anyone or anything at Newlands - it exceeded my expectations.

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Review from Andrea A (Daughter of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Newlands for three months, receiving respite care. He was treated with dignity and respect. My father had been recently widowed and the staff went above and beyond with being compassionate not only to him but also to us as a family.
He really enjoyed the food, which was
restaurant quality.
There were various activities and trips out.
The management were easily accessible and helpful and there was an administrative assistant who was a star performer.
I would highly recommend to anyone.

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Review from Angus C (Son of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to congratulate the team at Newlands for an exemplary service in the care of my mother. The attention and the happiness bestowed on Mum was second to none and they do the care system great justice in how it should be for all vulnerable people in the winter of their years.

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Review from Marion G (Respite Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had stayed at this nursing home before to recuperate. Intelligent staff, wonderful food, beautiful surroundings.

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Review from Robert G (Son of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my Father at Newland during his final days was outstanding.
The entire team demonstrated great professionalism and compassion in every respect of care and communication with our family.
They made a challenging time more bearable and we are extremely grateful to them all.

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Review from Guy M (Son of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding home, staff and care, second to none.

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Review from Maggy H (Respite Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt very very well cared for by the wonderful manager and her staff. My needs were very well assessed and my respite care needs beautifully met. Particular mention to the manager who is wonderful and nursing care from staff, steady and very reliable, stunningly kind and highly professional care.
The care team is excellent - always ahead of the game and very supportive. The ladies downstairs are a delight and a lighthearted hoot.

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Review from L B (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently received respite care at Newlands while I was on holiday. She had a fantastic week ad thoroughly enjoyed her stay. The staff and facilities are superb and everyone did their utmost to ensure her stay was as safe and pleasant as possible.
I will definitely be using Newlands again
if there is a room free as I know my mum will so look forward to another stay here in the future. Thank you.

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Review from Elizabeth W (Friend of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fall where my friend broke her hip and had to go into hospital, she received immediate attention by staff who called for an ambulance. Three weeks later, after a very poorly handled discharge, they had to nurse my friend round the clock to rehydrate her and feed her. Their care and dedication
is obvious and nothing is too much trouble or rushed. Carers all seem very patient, caring and kind. I am sure they will get my friend on her feet once again.

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Review from Judith O (Daughter of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon her admittance, my mother was very ill. Throughout her stay, all staff were very kind, considerate and caring. Nothing was ever too much trouble. I could not praise this care home too highly, it was excellent.

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Review from Alma D (Partner of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, my experience has been all positive in spite of sensitive issues with my companion's family. They are professional, helpful, intelligent and listen to my companions opinions with regarding his situation. Dignity and respect are paramount when dealing with residents and positive stimulation
is extremely important. this is a superior care home with beautiful gardens and building. It has a calm ambience and their best asset is their wonderful staff, to whom I give my heartfelt thanks.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Newlands of Stow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Newlands of Stow is calculated as follows: ( (89 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Newlands of Stow is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Liz

Liz Lawrence

Job Title: Home & Operations Manager

Joined: 2022

Liz has overseen Newlands since her arrival in 2022, both in an operational capacity and as manager. Liz purposefully keeps everything running smoothly and ensures Newlands demanding standards of quality are maintained.


Her approachable manner, calm demeanour and great sense of humour means she is much loved by residents and their families who appreciate her knowledge and kind counsel.


Liz’s career path in nursing and the care sector is highly respected by her peers, naturally conveying her compassion, understanding and knowledge. Her exceptional leadership is driven by outstanding communication and team building, reflected in the high staff retention, first rate care and renowned Newlands hospitality delivered by the team.