Newlands of Stow

Evesham Road, Stow-on-the-Wold, Cheltenham GL54 1EJ
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9.7 42 Reviews
  • Newlands of Stow, Cheltenham
Newlands Care Home is situated in a magnificent Cotswold country house, set on the edge of the historic market town of Stow-on-the-Wold, offering a supportive, safe and comfortable environment.

Newlands has an outstanding reputation, offering long term care, convalescence and respite. Compassion, kindness, dignity and respect enrich residents’ lives; whilst many years of knowledge, expert training and dedication ensures the very best personalised care and comfort for residents and reassurance to those closest to them.

Life at Newlands is all about individual choice and flexibility, residents enjoy their chosen lifestyle in a calm, tranquil environment, doing as much or as little as they please.

Residents at Newlands enjoy style and comfort; elegant rooms and suites are finished to a high standard and tailored to suit individual needs, each one is professionally designed with tasteful furnishings, luxurious en-suite facilities and state of the art technology to ensure residents feel relaxed, safe and at home in their surroundings.

Newlands boasts the most magnificent views to be found in Stow; bedrooms, suites and communal rooms along with a beautiful terrace look out across landscaped gardens and grounds, with the rolling Cotswold hills providing a majestic backdrop.

Care Provided by Newlands of Stow

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Liz Lawrence (General & Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Newlands of Stow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,995
    • Self-Funded Nursing Care from £1,995
    • RESPITE Self-Funded Residential Care from £2,200
    • RESPITE Self-Funded Nursing Care from £2,200
  • (these prices are only a guideline, please contact Newlands of Stow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking is availble on entry to Newlands in front of the nursing house.


Total of 42, showing 41-42
9.7

Newlands of Stow has a Review Score of 9.7 (9.738) out of 10, based on 9 reviews in the last 2 years. Over all time Newlands of Stow has 42 reviews.

Overall Experience

  • 39
  • 3
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Date Published

42
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33
Overall Experience  Overall Experience 5.0 out of 5

My father moved to Newlands in November last year and died there early October this year. A week before he died, he was diagnosed with terminal cancer, and we and he were very fortunate in that he was able to stay in his own room where his end of life care was most beautifully and sensitively managed,
by the staff who he had come to know and trust. He did not enjoy the experience of giving up his independence to move to a home, and at times he could be difficult and demanding, but his final care was exemplary and done with so much warmth and respect.

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Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to the home last November. He was not happy about having to leave his own home and as a result he was little challenging to care for. Over the months his health deteriorated and all the care staff always treated him with respect and cheerfulness. Over the months he got to know
and rely on many of the carers, he became interested in them and their lives. It was wonderful that at the end of his life the carers who he grew to know were there in his final days. They nursed him with respect and love and as a result he had a peaceful and dignified death.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Newlands of Stow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Newlands of Stow is calculated as follows: ( (89 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Newlands of Stow is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2023

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Liz

Liz Lawrence

Job Title: Home & Operations Manager

Joined: 2022

Liz has overseen Newlands since her arrival in 2022, both in an operational capacity and as manager. Liz purposefully keeps everything running smoothly and ensures Newlands demanding standards of quality are maintained.


Her approachable manner, calm demeanour and great sense of humour means she is much loved by residents and their families who appreciate her knowledge and kind counsel.


Liz’s career path in nursing and the care sector is highly respected by her peers, naturally conveying her compassion, understanding and knowledge. Her exceptional leadership is driven by outstanding communication and team building, reflected in the high staff retention, first rate care and renowned Newlands hospitality delivered by the team.