Pine Tree Court

7 Larchwood Drive, Tuffley, Gloucester GL4 0AH
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4 Reviews
  • Pine Tree Court, Gloucester
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Care Provided by Pine Tree Court

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angel Llewelyn (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Wheelchair Access
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Pine Tree Court Reviews (4)

Over all time Pine Tree Court has 4 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 1
  • 0

Date Published

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4

Review from Ros S (Cousin of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I want to thank the manager and staff of Pine Tree Court for the compassion, care and professionalism they have shown to our cousin through the last year of her life. Unwilling to go into care despite an urgent need for treatment, she presented Pine Tree Court with quite a challenge,
but their good humour and patience were exemplary. We are certain that her life improved as a result of living there. Her medical needs were kept under review with regular contact with a local GP and palliative care team, and staff who had a special bond with her were encouraged to look after her. The home has been refurbished recently and is clean and inviting. We called quite often without warning and were always made most welcome. We are deeply grateful to you all for the extraordinary job you have done.

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Review from Simon P (Son of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad had a recent stay at The Pine Tree Court Care Home, whilst awaiting transferring to another home closer to all our family. We cannot fault the care my dad received as the care staff are friendly and very good at what they do. All staff, right from management to the super cleaners are approachable
and kind. Whenever we had a query nothing was too much trouble and we always felt reassured. Often if we were visiting we would be offered a beverage and greeted with a smile. We cannot fault the staff. The only thing that really lets the home down is the lack of investment and it could do with modernising. We would like to Thank all staff at Pine tree and keep up the good work.

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Review from Belinda M (Daughter of Resident) published on 17 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The staff were lovely and very caring. The food was alright. The lounge and dining room was satisfactory. However, the corridor to my father's room smelt of urine, his bedroom was awful, no covers on the duvet, pillows were shabby with holes in, the wall alongside the bed had dirty marks all over
it. The floor was shabby and watermarked. Walls needed painting. They brought us tea on a tray, it was so old and burnt it should have been thrown away years ago. The whole place needs a makeover, the one part of the garden was okay, the rest was overgrown and not looked after. The residents were never taken anywhere, staff would sometimes take them out on their time off as they felt sorry for them, otherwise, they went nowhere at all.

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Review from Daniel M (Son of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in care here for 7 months and I was greeted with a warm welcome which was lovely and recurring. Then the acting manager made time to speak to me as did the main care staff all very welcoming.


Over the months I noticed all the staff had a good bond with my father and always got to

him and other residents asap! My father was always cleaned after meals always changed! The care was excellent and never worried about my father there.
The home is having work done to improve the building, this will make no difference as it is already very homely and cosy! I have to say they are a credit to the care industry.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Pine Tree Court

What types of Care is Pine Tree Court registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pine Tree Court provide?

Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Pine Tree Court have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Pine Tree Court?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is Pine Tree Court to the centre of Gloucester?

2.1 mile(s) as the crow flies, distance by road may be significantly further.