please see our web site for a more detailed explanation of our fees
Visitors welcome at any time during the day
There is plenty of parking within the grounds of Northleach Court.
Northleach Court Care Home has a Review Score of 9.7 (9.697) out of 10, based on 12 reviews in the last 2 years. Over all time Northleach Court Care Home has 48 reviews.
Review from Stuart G (Son of Resident) published on 2 September 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret S (Resident) published on 31 July 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew C (Son of Resident) published on 30 April 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter-in-law of Resident) published on 24 April 2019
Submitted via Postal Card •
Report
Reply from Geoff Butcher, Director at Northleach Court Care Home
thank you for your review the contents of which we take very seriously.
We bought Northleach Court from Blanchworth around the time your review relates to and we are very much aware of the poor performance of the previous owner.
As I hope you have already seen, we are very committed to making many fundamental changes in all areas including management, improving staffing, changing standards, providing far more training and carrying out a complete refurbishment of the building which has already started. Within all of this, we have a detailed focus on the hour by hour and day to day care of our residents. Whilst Rome was not built in a day, I believe that in a short period of time you will see that the majority of your concerns have been addressed.
In the meantime, please bring all and any of your concerns directly either to the manager or myself as the owner and responsible person.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary F (Wife of Resident) published on 26 March 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda P (Daughter of Resident) published on 15 March 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rob P (Son of Resident) published on 25 February 2019
Submitted via Website •
Report
Reply from Geoff Butcher, Owner at Northleach Court Care Home
Thank you very much for your kind review - we intend to fully refurbish the whole of Northleach and as soon as we have architect's drawings, we will share our plans with residents and relatives. It will of course not be overnight but will be done in phases over a 12-15 month period. Thank you again for your review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carole G (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.697) out of 10 for Northleach Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.697 for Northleach Court Care Home is calculated as follows: ( (105 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 142 Ratings = 4.697
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Northleach Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Feb 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Feb 2025
We have two lovely newly refurbished rooms both with en-suite bathrooms for nursing or residential residents. Also available is a large room which would suit a married couple
Loading
Loading events
Job Title: Registered Manager
Joined: 2023
Jerry has been a Registered Manager for more than 20 years working with Adults with Learning Disabilities, Profound Multiple Learning Disabilities, Support Living services, Commissioning Domiciliary Care services and also both residential and Nursing Older People services including Dementia. Jerry attained her RMA and Level 4 in Health and Social Care in 2003/2004 and her Level 5 in Leadership and Management in 2015. Jerry is a Dementia Lead and is very passionate about ensuring those whom we support receive the best quality of care and support.
In her spare time, Jerry likes to spend time with her family and her two German Shepherds Blue and Kulu, taking them for walks. Jerry also likes to travel to different parts of the world, and in her spare time paints with watercolours and makes and crafts jewellery.
Job Title: Deputy Manager
Cassie has over 10 years of experience within the care sector.
She has worked across multiple departments in the care sector, working up from a carer to a team leader and a unit manager and now as deputy manager. Cassie has background experience supporting homes in inspections and Audits and is determined to use all these skills in her new role.
Cassie is providing proactive support to our Home manager across all aspects of home management, providing a safe, caring, stimulating and homely environment for the people we support and their families.
She is working with the manager to develop staff rotas that use resources efficiently whilst ensuring adequate staffing levels are maintained to meet our resident's needs.
Cassie is putting a large level of attention to ensuring that all care staff are following a person-centred approach to their care, ensuring every resident has a personal experience with us at Northleach Court.
Job Title: Admin
Jack is our administrator. He is overlooking all administrative sides of our home and works closely with families, residents, and staff.
He is here to support the Home Manager over the full range of reception, administrative, clerical, and external liaison functions. He is generally contributing to the efficient and effective running of the home and undertakes certain designed financial functions.
Jack is here to assist and support with administrative and clerical tasks to support key employees.
He is also one of our Dignity Champions, delegated to ensure the residents in our care are treated with respect and dignity in every aspect of their life at Northleach Court.
Job Title: Head Chef
Ruben is our Head chef with many years of experience. He is very passionate about the food for our residents.
He is responsible for the highest standards for Environmental Health Food safety and hygiene standards.
Ruben is preparing 4 weekly rotating menus to provide a variety of hot and cold nourishing meals and snacks for our residents and he always ensures that all allergies are catered for and IDDSI standards are met where necessary.
He provides a variety of food and is well-balanced to meet all diets of our residents.
Job Title: Senior Carers
Angela and Narcis are our Senior Carers working on days. Both are highly qualified and always ensure that the care needs of our residents are met.
She and Narcis take a leading role in ensuring that the personal needs of residents are met in s way that respects their dignity and promotes independence.
Angela and Narcis actively encourage staff to provide the best possible care environment by promoting a friendly, homely atmosphere and generally helping to ensure the smooth day-to-day running of our home.
She and Narcis maintain vigilance concerning the quality of activity in the home and assist the Home Manager to improve the service for our residents.
Angela is also one of our Dementia Champions and has had additional training in dementia, how it works and strategies for dealing with the challenges that Dementia can bring. She instils her knowledge every day, supporting the residents, and supporting staff by guiding them with best practice suggestions, and additional dementia training in the home.
Narcis is one of our infection control champions, using his advanced knowledge to ensure the home is vigilant in the reduction of cross-contamination. He supports the staff to ensure safe and best practice is being carried out across the home to ensure all the staff and residents are kept safe.
Job Title: Activities Coordinators
Christina and Jenny are our lovely Activities people. Christina and Jenny spend a vast amount of the day with the residents participating in activities for them and keeping them stimulated.
Christina and Jenny have got a good knowledge of their likes and dislikes therefore ensuring a good variety of activities to suit all our residents’ needs.
Christina and Jenny organise daily activities for our residents. Activities are mostly multi-sensory oriented to help residents living with dementia increase their concentration and communication.
Job Title: Gardener
Debbie, as our gardener, ensures the grounds are maintained to a high standard and she provides our residents with a safe, comfortable, and pleasant environment in which our residents live.
She is a friendly, caring and hard-working person. She works well and has the ability to work on her own initiative.
Debbie is responsible for the clean and tidy appearance of the garden and of appearance to contribute to the quality of care and lifestyle afforded to each resident.
Job Title: Maintenance
Jay is our dedicated maintenance Man!
With many years of experience in the building and construction industry, he has proven to be a great asset to the team.
Jay ensures that the highest standard of health and safety are met within our Care home and is always happy to meet the needs and requirements of all of our residents and does all that he can to ensure the equipment and facilities within the home are working to a high standard.