Resthaven Care Home

Pitchcombe, Stroud GL6 6LS
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9.7 76 Reviews
  • Resthaven Care Home, Stroud
Resthaven offers 24 hours of residential and nursing care set amidst some of the finest countryside in Gloucestershire with panoramic views over the Painswick valley.

The care is nurse-led 24 hours a day and is unusual in the high level of qualified nurses (including mental health nurses) that are on every shift. The team has deep knowledge and understanding of dementia care and end of life care.

Each resident has a named nurse and carer who work closely with residents and families to create a person centred plan of care which is constantly reviewed. The home works closely with a multi-disciplinary team of external health professionals including doctors, specialist nurses and the NHS rapid response team to ensure every resident’s care needs are met and unnecessary hospital admissions are avoided.

Resthaven is fully accessible. All rooms have washing facilities and some include ensuite facilities or wet rooms. Residents are welcome to add furnishings and personal belongings to make their room their own.

The home offers a variety of communal areas: lounges, dining area conservatory and a chapel, with many areas enjoying the panoramic views. The tranquil grounds are a haven for wildlife and have the pleasure of watching the rich birdlife, rabbits, foxes and even deer from the home. The patios are fully accessible and there are plenty of paths to explore.

The catering team provide fresh, nutritious home cooked food and are skilled at adapting the menu for different dietary requirements and for those with swallowing difficulties.

The activities team work both individually and in groups to offer varied, stimulating and enriching activities which include visiting musicians and entertainers, arts & crafts, gardening, games, gentle exercise and trips out.

Show Resthaven Care Home on the Map

Care Provided by Resthaven Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen West (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Resthaven Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,700
    • Self-Funded Residential Dementia Care £1,550 – £1,700
    • Self-Funded Nursing Care £1,600 – £1,700
    • Self-Funded Nursing Dementia Care £1,600 – £1,700
    • RESPITE Self-Funded Residential Care £1,600 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,700
    • RESPITE Self-Funded Nursing Care £1,450 – £1,650
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,650

  • The above fees are dependent on individual care needs. Please contact our care home for help and advice.


    Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, weekly GP visit, free eye tests.


    Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries.
  • (these prices are only a guideline, please contact Resthaven Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time -Visitors and families welcome.


  • Parking

  • Two large car parks


Resthaven Care Home Reviews (76)

Total of 76, showing 1-20
9.7

Resthaven Care Home has a Review Score of 9.7 (9.702) out of 10, based on 21 reviews in the last 2 years. Over all time Resthaven Care Home has 76 reviews.

Overall Experience

  • 49
  • 26
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Review from C B (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found Resthaven Care Home friendly and helpful. The care is personal and respectful.

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Review from Rowena M (Sister-in-law of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit my brother-in-law every week. We have a 2-hour journey from Wales and invariably, when we arrive, we are offered tea and a warm welcome. My brother-in-law is well cared for and always washed and dressed when we arrive. He has settled in well and thanks to all the staff, has made good relationships
with both carers and patients. The facilities are good and meet his needs. We are particularly impressed by the friendliness and professionalism of all the staff we have encountered. The cleanliness of his room and all service areas is of a high standard. The whole family are impressed and grateful that he has found a d second home.

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Review from Michael R (Son of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the staff to be very helpful and caring when looking after Mum. Mum's room and other facilities are always clean and tidy.
A good variety of food and drink is available to residents and any special needs are catered for.

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Review from M A (Husband of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being in Resthaven my Wife has responded to the stimulus of the excellent caring of staff and management to such an extent that she recognises me on every daily visit. This means so much to me. She is happy!

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Review from M K (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The support group for our loved ones is a lovely idea and I enjoy the group very much.

Reply from Sarah Merritt, Customer Relationship Team at Resthaven Care Home

Many thanks for taking the time to leave a review. We are very happy to hear that you enjoy the support group. If there is ever any further help you require, please don't hesitate to let us know.


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Review from A R (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems happy so I am happy. Have you got a new cook? The food is much better now and Mum has noticed the difference. All the staff are wonderful. Thank you for looking after my mother so well.

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Review from F W (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This has been a really valuable group to meet other residents' families and gain some peer support. It's reassuring to know you're not alone. The group and the staff at Resthaven provide a safe space to talk about the challenges we face as family members and it's lovely to hear and share positive experiences.

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Review from W S (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum's admittance, we have been visiting regularly and have been pleased and impressed by the care and attention given to both mum and all the other patients. Would recommend Resthaven for any family who has a member needing the treatment and care they require.

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Review from E W (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Resthaven is a lovely home. The staff are dedicated and caring. They listen and take action if issues are reported. Thank you for looking after my mum.

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Review from L D (Granddaughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice to come here and connect with other family members, everyone is very supportive and understanding. Really helpful group to know you are not alone.

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Review from M R (Wife of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best home yet. I am really pleased to have found Resthaven. Especially after the last home my husband was in.

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Review from Judith P (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Resthaven for the last six months of her life. The facilities are good, the activities engaging and varied, food is excellent, as is the cleanliness of the home. The first room Mum was in was rather small but when a bigger room was available she was moved and it was lovely.
The location is beautiful but the outstanding memory I will have is the staff who were all fantastic - caring, compassionate, professional and just friendly and helpful.

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Review from C M (Granddaughter of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have dealt with Resthaven for almost 12 months now, and everything about it has been brilliant. The staff are caring, considerate and helpful, especially in providing a dedicated support group for family and friends to share experiences and better understand dementia. Even when issues are raised,
they do their best to resolve them. We are very grateful to them for all they have done and continue to do. I wouldn't hesitate to recommend them to anyone looking for care for their family member.

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Review from Roger P (Son of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy that Mum is looked after and very well cared for at Resthaven. The staff and location are excellent. The atmosphere is always welcoming at any time of the day. Mum's quality of life and indeed ours, is so much better knowing that Resthaven and its staff are looking after her. We really
appreciate it.

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Review from A F (Son of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Resthaven to be a friendly and caring home. After Mum's initial few months, she has several friends, who are residents and being a very sociable lady herself, has great pleasure being with friends. The staff are terrific and more like friends than just carers. A difficult job, which I have
great admiration for them.

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Review from R T (Son of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Resthaven since July 2023. Albeit not the cheapest, it has so far ticked all the boxes we required for the ongoing needs and future care, and she seems happy there. As a regular visitor, I'm always made to feel welcome and I find all the staff approachable, friendly and helpful.

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Review from Clare M (Sister of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always happy to visit Resthaven at Pitchcombe Care Home and feel welcomed by the staff when I do and appreciate that I can come to visit at any time of the day.
I haven't rated all of the options because I am not aware of the questions of management, security and finance.

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Review from S S (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being extremely well cared for at Resthaven. She has been warmly welcomed from the start by all the staff and management. She has grown more social and confident over her year at Resthaven in participating in group and communal activities and continues to be gently encouraged by the excellent
activity coordinators at Resthave. I have witnessed great care and kindness towards my mum by all staff and management at Resthaven. Thank you!

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Review from J R (Son of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for here during the last period of her life. She was diagnosed with a life ending cancer and I sought help from Resthaven for palliative care. From the moment we spoke to Resthaven all the team, from management through to all the care and support team, demonstrated kindness and compassion.
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was swiftly arranged from an out of county hospital and, within days, she was transferred to her own room overlooking the orchard. She was happier than we had seen her in months. She died peacefully within the month. Often, when visiting, we would arrive and find one of the care team sitting with her, assuring her that she was not alone. With all her care needs met, we were able to maximise the time we had left with her.
Thank you all for the care, respect and professionalism you showed to my mum. You are doing a wonderful job.

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Review from Carole O (Wife of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am retired and happy that my husband of many years (fifty-six) seems happy and settled at Resthaven and is receiving very good care. He is fond of his carers, which speaks volumes. I and my family visit him and are always warmly welcomed and well supported by the administrative staff, carers and nurses.
My husband is immobile so we are in the process of oragnising a suitable chair.

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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Resthaven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Resthaven Care Home is calculated as follows: ( (177 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 245 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Resthaven Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen West

Job Title: Home Manager

Joined: 2022

We are pleased to welcome Karen to the Resthaven team as Manager of the home.


Frequently Asked Questions about Resthaven Care Home

What types of Care is Resthaven Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Resthaven Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Resthaven Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Resthaven Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Resthaven Care Home to the centre of Stroud?

1.9 mile(s) as the crow flies, distance by road may be significantly further.