Resthaven Care Home

Pitchcombe, Stroud GL6 6LS
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9.7 76 Reviews
  • Resthaven Care Home, Stroud
Resthaven offers 24 hours of residential and nursing care set amidst some of the finest countryside in Gloucestershire with panoramic views over the Painswick valley.

The care is nurse-led 24 hours a day and is unusual in the high level of qualified nurses (including mental health nurses) that are on every shift. The team has deep knowledge and understanding of dementia care and end of life care.

Each resident has a named nurse and carer who work closely with residents and families to create a person centred plan of care which is constantly reviewed. The home works closely with a multi-disciplinary team of external health professionals including doctors, specialist nurses and the NHS rapid response team to ensure every resident’s care needs are met and unnecessary hospital admissions are avoided.

Resthaven is fully accessible. All rooms have washing facilities and some include ensuite facilities or wet rooms. Residents are welcome to add furnishings and personal belongings to make their room their own.

The home offers a variety of communal areas: lounges, dining area conservatory and a chapel, with many areas enjoying the panoramic views. The tranquil grounds are a haven for wildlife and have the pleasure of watching the rich birdlife, rabbits, foxes and even deer from the home. The patios are fully accessible and there are plenty of paths to explore.

The catering team provide fresh, nutritious home cooked food and are skilled at adapting the menu for different dietary requirements and for those with swallowing difficulties.

The activities team work both individually and in groups to offer varied, stimulating and enriching activities which include visiting musicians and entertainers, arts & crafts, gardening, games, gentle exercise and trips out.

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Care Provided by Resthaven Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen West (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Resthaven Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,700
    • Self-Funded Residential Dementia Care £1,550 – £1,700
    • Self-Funded Nursing Care £1,600 – £1,700
    • Self-Funded Nursing Dementia Care £1,600 – £1,700
    • RESPITE Self-Funded Residential Care £1,600 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,700
    • RESPITE Self-Funded Nursing Care £1,450 – £1,650
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,650

  • The above fees are dependent on individual care needs. Please contact our care home for help and advice.


    Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, weekly GP visit, free eye tests.


    Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries.
  • (these prices are only a guideline, please contact Resthaven Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time -Visitors and families welcome.


  • Parking

  • Two large car parks


Resthaven Care Home Reviews (76)

Total of 76, showing 61-76
9.7

Resthaven Care Home has a Review Score of 9.7 (9.702) out of 10, based on 21 reviews in the last 2 years. Over all time Resthaven Care Home has 76 reviews.

Overall Experience

  • 49
  • 26
  • 0
  • 1
  • 0

Date Published

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4
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21
55

Review from Sharon B (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If you can't be in your own home, then Resthaven provides the next best option. A breath of 'fresh air' for my mum, my sister and myself.
Caring, considerate with an added spark of fun at what is a difficult time for a lot of families. A wonderful place both inside and out.
A countryside setting with
nature on its doorstep. A special place with special management and carers for our very special family member.
Thank you, Resthaven.

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Review from Nikki T (Daughter-in-law of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has come in there has been an all round improvement within the home. Also, the new activities coordinator and assistant have both made a big impact on this area.

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Review from B L (Resident) assisted by family/friend published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am being well looked after. The staff are friendly and kind. Care is taken over my diet and the food is enjoyable. The accommodation is well cleaned and all my laundry is done for me. I;m fetched and taken to the hairdresser who is very good. I think Resthaven is a good place to be and I'm grateful
to my daughter for finding such a pleasant home for me to live in. I have no complaints. People are very kind. I can't imagine anywhere else would be any better.

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Review from J K (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having had a bad experience of care provided at home, we were rather apprehensive of the move to Resthaven. However, on arrival, we were immediately welcomed into the Resthaven family and made to feel at home. The staff are kind, caring, compassionate and dedicated to providing the best possible care
for the residents I wouldn't want my mum cared for anywhere else.

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Review from Ros G (Friend of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the care and nursing staff are very supportive and caring.

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Review from Zoe B (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father receives the best care possible. There is not one member of staff that I don't get on with. The food is excellent and the whole place is spotless. It's a home from home - his room is kept very clean and he is kept very clean.
He has his dignity which is the most important thing for me to
have peace of mind about where he is. I would happily recommend Resthaven to friends and family.

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Review from B M (Resident) assisted by family/friend published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was my first stay in a care home and i was very pleased with the staff, the room, the excellent views and atmosphere. I felt very cared for. I particularly enjoyed the entertainment lady. May thanks and I will come again if the need arises. Again thank you.

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Review from Betty M (Resident) assisted by family/friend published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I self referred myself for two weeks respite care. During my time the care staff were very considerate, caring, attentive and always friendly. Other staff were helpful and did all possible to make my stay enjoyable.

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Review from Deborah T (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went to Resthaven home in 2013 with Alzheimers and very shortly after arriving there became mobile. She was cared for very well and the carers and other staff put in a lot of effort to settle her in. My mother has been treated with utmost respect and kept her dignity at all times. She passed
away yesterday 10/12/15 and her care during the sad day was excellent making it easier for me and my sister and she passed away peacefully. Nurses and carers that day were as always brilliant.

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Review from Derrick (Son of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 95 years old and is being well looked after by the carers and nursing staff. The premises are clean and tidy and always welcoming. Activities are good and although at her age she cannot participate in some she seems to enjoy being there. Musical and other special events such as fireworks
are particularly liked. Trips out such as mystery tours and visits to restaurants make a welcome change.

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Review from P M (Friend of Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Resthaven is a kind and homely place. The staff are helpful, respectful and considerate. The home is warm and clean.

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Review from Susan C (Daughter of Resident) published on 16 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Professional and helpful staff. My mother is very happy here and comfortable. The activities are interesting and well planned. The member of staff that runs these activities is very caring and amazing with the residents. Food is ok, and plenty to choose from. Overall a friendly clean and well organised
home.

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Review from Ros G (Friend of Resident) published on 21 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My old friend receives as much care as she needs and is very contented at Resthaven. The staff are all very friendly and helpful.

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Review from Susan B (Daughter of Resident) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident at Resthaven. I am very satisfied with her care and the staff are very kind and friendly.

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Review from G D (Daughter of Resident) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Resthaven have been very kind, caring and helpful in the transition of my dad. My mum died at the beginning of July and they have helped all of us to come to terms with our loss. Dad has settled in well and the carers encourage him to partake and he has begun to come out of himself little by little.

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Review from Brian S (Son of Resident) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A small friendly and efficiently run care home. Very friendly staff. Clean tidy rooms with privacy respected. 24 hour care with very qualified nursing staff. Family and relatives made to feel welcome and kept well informed. Odd nightly problems sometimes as you always get anywhere.

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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Resthaven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Resthaven Care Home is calculated as follows: ( (177 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 245 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Resthaven Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen West

Job Title: Home Manager

Joined: 2022

We are pleased to welcome Karen to the Resthaven team as Manager of the home.