What types of Care is Richmond Villages Painswick registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Richmond Villages Painswick provide?

Palliative Care, Convalescent Care, Physiotherapy, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Richmond Villages Painswick?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Richmond Villages Painswick to the centre of Stroud?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Richmond Villages Painswick care home, Stroud Road, Stroud, Gloucestershire GL6 6UL

Review from s p (Son of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience

My mother was transferred to the care home due to illness and mobility issues in April/May 2024. The care she receives is of a high quality with much patience and kindness shown and special attention made to certain wishes. Her health is regularly monitored by qualified nurses, actions are taken where

necessary, medicines are overseen and issued as required. It is of much comfort that we know she is being looked after professionally in a gentle and understanding way. Unfortunately she does struggle with some of the meal options, she is frequently disappointed with the lack of taste, poor variety and the quality, especially in regard to green vegetables.

Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you so much for your kind words, we will pass your comments onto the team. Thank you also for taking the time to meet our Head of Hospitality to discuss your mums preferences. We are always looking to improve our menu options and we value our residents feedback and input with this. Best wishes, Care Home Manager.

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Review from Sally U (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience

My mother has been in the care home for almost a year. She is settled and has made friends. The staff are caring, kind, very helpful and friendly. They respond well to her medical and physical needs.
Mum makes use of the facilities and activities at Richmond Villages Painswick. She has joined the choir

and enjoys the organised events.
A positive experience for us all.

Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you so much for the lovely review we are so happy your experience is so positive.

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Review from Patricia T (Partner of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

My partner has been in RV Care Home in Painswick for 2 years now. It is an excellent facility with interesting and positive entertainment programmes. All the staff are helpful and pleasant and react to my partner who has Alzheimer's with respect and care. The restaurant facilities are excellent. The

spa area with pool etc, gym and hairdressing is amazing. My partner is unable to partake in some of these activities, due to his Alzheimer's, but he does use the hairdresser's which is extremely useful. Myself and his children feel he is in the best home possible in this area and we are very happy with all aspects of his care here.

Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you for taking the time to share your feedback with us and we very much appreciate your kind words. We will continue to provide the best possible care and support to you and your partner.

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Review from Gina M (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience

My mother originally stayed at Painswick as a respite on a numerous occasions and then became a resident in the care home. The care and support that my mother received were excellent, her room was lovely and she was happy there. As my mother became unwell and reached end-of-life care, the staff were

so caring and supportive to me, as her daughter, and to my mother. Some staff members became so special to us both with their care and support in the last few days and afterwards as well, offering continuing support.

Reply from julie jennings, HOC at Richmond Villages Painswick

What lovely kind words, your mother was a pleasure to look after and the team built a great relationship with her, she was a huge part of the Richmond Family, also yourself you became part of this family and this is what we strive to do, become a family and deliver the excellent support and care for your loved ones and their families. Mum will be truly missed.

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Review from Kim W (Daughter of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience

The love and care our mum received during her three years at Richmond was outstanding. The comfort of knowing she was happy, safe and well looked after, enjoying her millionaire shortcake, the weekly activities, her two fingers of tuna sandwiches, warmed by conversation and laughter is priceless. The

kindness shown to the family during the final days helped to make a difficult journey easier and more dignified. Our grateful thanks.

Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you for your very kind words. We were very lucky to have been a small part of your mum's life and we will all miss her.

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Review from Eileen D (Friend of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

The experience of the resident was outstanding, especially the manager. She is so friendly but very professional in everything she does. Also, the carers are very caring and professional. I would recommend your care home to everyone. My friend had a wonderful experience and is very happy.

Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you for taking the time to share your feedback and we very much appreciate your kind words.

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Review from A L (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience

My mother was recently taken ill over a weekend. This clearly resulted in a rapid ramping up of care and included managing to get a visit from the out-of-hours doctors. The staff have worked really hard at all times. I can't praise them enough for the kind and professional way they have helped my mum.

I have no doubt if she was still trying to get by on her own things would have ended very differently.

Reply from julie jennings, HOC at Richmond Villages Painswick

Thank you very much for your kind words. The professional interaction and the speed of sourcing help for our residents is paramount, we aim for no hospital admissions, the residents recover quicker being in their home environment. Many thanks.

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Review from E O (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience

The care home facilities at Richmond Village, Painswick are excellent. The staff are all friendly yet professional. I feel my mother is treated with respect and the staff have got to know her well and her personality and respond to her sense of humour. When she has been out with us for the day, they

are like a comforting hug coming back, appreciating she's tired, bringing tea and sandwiches to her room. It's the little things which make a difference.

Reply from julie jennings, HOC at Richmond Villages Painswick

Thank you so very much for your kind words, I will pass this on to the team. Mum is a pleasure to look after and brings a smile to our faces daily. We also enjoy seeing you throughout the week, your sister also.

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Review from G J (Respite Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience

Having come here after injuring my hip and fracturing my femur when all movement was difficult and painful. I am so grateful for the kindness and help I have received here from everyone who has dealt with me to become far more mobile since coming here. I would also like to mention a particular who has

sorted out my medication and given me helpful advice. Many thanks to everyone who has looked after me. I would like to say how much I have enjoyed the activities.

Reply from julie jennings, HOC at Richmond Villages Painswick

It was an absolute pleasure to support you post-op, you did so well and worked so hard to get home. Pop in for a cup of tea soon. From all the team.

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Review from Stephen H (Son of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience

Both my mother and father were cared for in the care home at Richmond Village at the end of their lives. My mother most recently.
The medical oversight and overall care that they both received was exceptional and ultra-professional.
We could not have wished for better care for them. Everyone, from

the leadership to the young cleaners, genuinely cared about Mum as she endured a protracted end to her life with dignity and in comfort.
They have my thanks and highest recommendation.

Reply from julie jennings, HOC at Richmond Villages Painswick

Mum was a pleasure to look after, not only did we take pride and pleasure looking after, we built a lovely relationship with you all.

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Review from Alison F (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience

Painswick Care Home have offered an exceptional service. My father went in fairly able, and they gave him his freedom and our confidence he was being well cared for. He went on regular trips which he enjoyed as well as the activities and the food. As his mental and physical health deteriorated they

unobtrusively supported him and cared for him. Later, as he reached end of life, they provided dignity and expert care to ensure he was safe and comfortable. Without exception, the staff were professional, caring and very kind to him and his family. Cannot recommend them highly enough. And am so grateful for what they gave my father, he was in the best place possible for a difficult end of life.

Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you very much for your kind words. Here at Richmond Villages Painswick Care Home our aim is to deliver the highest standard of care, let individuals live their lives in a way that makes them happy and their life is fulfilled. Our palliative care is our way of showing we care we respect every individual, the end-of-life journey should be peaceful and dignified and to remember the families need this also. Your father was a pleasure to look after, he was a gentleman and became friends with lots of our residents and staff.

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Review from Tim L (Son of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience

After my Mother fell, in her independent living apartment at Richmond Villages, that fractured her hip, she required time in the care home, within the development, to recover, after hospital treatment. This was the first time I had directly been in contact with the care sector and was unsure what to

expect.
Having been involved in numerous care homes over 35 years as a Landscape Architect dealing with outside spaces, I had seen many care homes, some of which were challenging, to say the least. Richmond Painswick is a 5-star plus.
However, to my relief, no such worries were needed. Whilst my mum was confused by her experience, the care, the kindness and the high standard of nursing were highly evident. The head of the department took us under her wing and very quickly put my and my wife's concerns at rest. The level of communication is outstanding.
I cannot recommend this place more highly to anyone, whose close relative needs that bit of extra care in their life.

Reply from Julie Uppington, Admin Manager at Richmond Villages Painswick

Thank you for your very kind words. It has been an absolute pleasure to welcome your mum into our care home, she is very much a part of the Richmond family and we all hope she continues with her recovery.

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Review from J H (Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience

Having been widowed in November last year Richmond has been my saving grace.
Everyone here has been kind, caring and sensible in their approach. The care home was the right place to be initially, and then in July, my transfer to an assisted living apartment made my life perfect.
My children were

right!

Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

I must say that reading this review has made my day! It has been an absolute pleasure to welcome you to our village and am very pleased to hear you are very happy in your new home.

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Review from Sheila S (Wife of Resident) published on 14 June 2023
Submitted via Website • Report

Overall Experience

Great care was taken in helping my husband to settle and gradually encouraging him to participate in group activities. He has settled well and is enjoying the activities. He is clearly both well and happily cared for as an individual. The atmosphere is warm and welcoming whenever visiting and queries

or comments are always acceptable.

Reply from Sinead Sheahan, Care Home Admin at Richmond Villages Painswick

Thank you. We love having your husband here with us and we are delighted that he has settled in so quickly and is happy here with us.

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Review from F D (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience

My mother has been in the care home following a fall in May 2022. She has received appropriate care throughout the year until the present time when she is nearing the end of her life. I believe that my mother would not have lived as long if she had not been in such a caring environment.

Reply from julie jennings, HOC at Richmond Villages Painswick

Thank you very much indeed for taking the time to share your feedback, it is very much appreciated by us all at Richmond Village Painswick.
Thank you so very much, it was a pleasure looking after, such a beautiful lady inside and out.

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Review from J M (Son of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience

The Richmond is a beautiful setting with staffing to back this up. My father's life was undoubtedly extended by at least two years by the care he received. He was treated with respect, kindness, dignity and indeed affection. His stay despite the covid pandemic at the beginning gave him at least twelve

months of an Indian summer of pleasure and worthwhile activities which he thoroughly enjoyed before increasing frailty intervened. He was kept clean, comfortable and peaceful throughout his lengthy decline to death. The staff were always friendly and open to us when visiting and the care home felt like a genuine home, not an institution.

Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you so much for your very kind words, they will mean a great deal to our team.

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Review from Jenny P (Respite Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience

I spent two weeks having respite at Painswick care home from 25th July until 8th August. I have nothing but praise for all the carers and nursing staff with whom I came into contact. I was able to go out each day to spend time with my son and his family and he returned me to the care home each evening.

The arrangement worked out perfectly and I hope to repeat this in future.

Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you very much for your kind words and we very much look forward to welcoming you back to Richmond Village Painswick again in the future.

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Review from Henry B (Son of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience

We are so thankful for what Richmond have done for my mother at such short notice. The staff are courteous, helpful and posses huge amounts of patience and humour. It was the perfect tonic that my mother needed after breaking her hip and being isolated in hospital with covid. Her room was beautiful,

airy and clean and all her needs were exceptionally well catered for. The location is perfect, beautiful and the grounds very well maintained. It makes for the perfect place to re-cuperate. My mother's time in hospital was traumatic. Not only was she admitted with a broken hip but she also tested positive for covid meaning isolation with no access to family or friends. Added to that was the operation to pin her hip and it create the perfect concoction for a very traumatic experience. Arriving at Richmond was a huge relief for all of us, knowing she would be well cared for and could begin her recuperation. Your staff was amazing. We cannot thank you all enough.

Reply from Cara Wood, Head of Care/Registered Manager at Richmond Villages Painswick

Thank you very much for your kind words, it was an absolute pleasure to support your mother here with us. Please do send our thoughts and wishes over to her and know we are here for any future convalescence stays with us. Best wishes from all the team at Richmond Painswick.

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Review from Mandy J (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience

My very elderly mother moved to Meadow View with pneumonia which she contracted after having a fall at home. She was on oxygen and a drip being attended to by the NHS Rapid Response team who continued to attend her in the home working closely with the Nursing and Care Staff. After 4 weeks in bed and

at her great age we wondered if she would be able to sit up again let alone walk. Four months later my mother is managing to get herself from a chair to a wheelchair and to walk a few steps. Moving into a care setting has been and still is a real shock for her having been a very independent lady all her life. The sensitivity and kindness shown by the staff have been outstanding. Her own determination has been a major factor in enabling her to return to the level of mobility she is now at but alongside this has been the excellent care and facilitation by the staff in supporting and encouraging her in her desire to get better and stronger at every step. Thank you!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Painswick

Thank you for your lovely review. We are so glad to have been able to help support your mother in her recovery and help her regain some of her mobility. Thank you again for choosing us to care for her.

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Review from Fiona T (Friend of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience

My close friend who was severely disabled with multiple sclerosis first stayed at Painswick for respite care after a hospital admission and loved the people and the care and kindness she encountered there. When it became too difficult for her to continue to live independently in her own home she chose

to come to live at Painswick - nowhere else would do.
Leaving her home was an extremely difficult decision to make. The Clinical and Care Team from Painswick came to visit her at her house to gain a clear idea of her needs and expectations, and she also visited Painswick again too to choose her room.
A great deal of care was taken to make her feel 'at home' once she moved in. Her own paintings and furniture came too, and even some of her garden potted plants were placed outside the french doors to her room. The staff, many of whom she knew were consistently welcoming and sensitive to her needs.

Reply from Cara Wood, Head of Care at Richmond Villages Painswick

Thank you so very much for your kind words, it was an absolute pleasure to support and care for such a wonderful lady who is very much missed by us all. I am so happy that the personalised centred care has been recognised and we strive to ensure all wishes are listened to and accommodated.
Thank you again we really appreciate your time to write such wonderful feedback,
Best wishes
All here at Richmond Villages Painswick.

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