Woodstock Nursing Home

35 North Upton Lane, Barnwood, Gloucester GL4 3TD
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9.7 32 Reviews
  • Woodstock Nursing Home, Gloucester
Woodstock Nursing Home specialises in residential, dementia, nursing and day care and is set on the outskirts of Gloucester.

The home provides a relaxed and warm atmosphere with a team of dedicated and trained staff. Care is provided in a friendly and informal manner in which the residents can feel comfortable with their care team and still enjoy the highest standards of care.

Families are encouraged to visit the residents and are welcome to have as much or as little input into their loved ones care, as suits their lifestyles.

Woodstock welcomes residents to personalise their rooms, with en-suite accommodation available for both dual and single occupancy.

Home cooked meals are made using fresh ingredients, suiting different food preferences and dietary needs, with cold and lighter choices also available.

Strong community links help the home to organise events and activities, while a dedicated enthusiastic activities co-ordinator ensures that personal interests and hobbies are provided for.

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Care Provided by Woodstock Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kirsty Jones (Home Manager)
  • Admission Criteria
    • Open to all enquirers, happy to show around without an appointment
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Woodstock Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,545
    • Self-Funded Residential Dementia Care £1,000 – £1,545
    • Self-Funded Nursing Care £1,000 – £1,545
    • Self-Funded Nursing Dementia Care £1,000 – £1,545
    • RESPITE Self-Funded Residential Care £1,000 – £1,640
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,640
    • RESPITE Self-Funded Nursing Care £1,000 – £1,640
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,640

  • All fees determined after assessment completed
  • (these prices are only a guideline, please contact Woodstock Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Unrestricted visiting hours


  • Parking

  • Plenty of onsite parking


Woodstock Nursing Home Reviews (32)

Total of 32, showing 1-20
9.7

Woodstock Nursing Home has a Review Score of 9.7 (9.703) out of 10, based on 11 reviews in the last 2 years. Over all time Woodstock Nursing Home has 32 reviews.

Overall Experience

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  • 11
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Date Published

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Review from S D (Wife of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My young husband received palliative, end-of-life care at the home and passed away at the setting. The care that he received was brilliant. The home not only looked after him but they also supported our family, especially in the last few days. The home advocated for him, ensuring he received the best
care possible to keep him comfortable and pain-free by working with the community palliative team, regularly changing medication to align to his clinical need. He had a very peaceful passing despite very complex clinical needs. All of the staff genuinely care about the residents and their families. They are compassionate and empathetic. I cannot rate this home highly enough for palliative care. The home is clean with good infection prevention control measures in place. The staff are diligent and have good awareness of IPC. The home are also accommodating to the families' requests as much as possible, making the setting appear less clinical and more like a family home.

Reply from Kirsty Jones, Home Manager at Woodstock Nursing Home

Thank you so much for this lovely review, it was an absolute privilege to be able to support you all during your time here. The whole team here at Woodstock wanted to say they are thinking of you all. We send you all our love.


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Review from A K (Son of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find there is a very friendly welcome on arrival at the home. The staff and management are approachable, and you can talk freely with them. My mum is always treated very well and in a friendly way, and the staff can share a laugh with you, always made to feel at home.

Reply from Natasha Dreyer, Marketing Manager at Woodstock Nursing Home

Thank you so much for your kind review we appreciate the feedback! It is our pleasure to look after your Mom and we are pleased that you feel she is at home!


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Review from J D (Wife of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly atmosphere. All the staff seem to be well-trained, especially for residents with dementia. There are always staff available to help both residents and visitors. Rooms are basic but well provided for. Pleasant dining room which choice of food!

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Review from Geraldine G (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so relieved to see my dad getting the care he so desperately needs. The staff, the premises and the whole experience of visiting him on Saturday, Monday and Tuesday have been exceptional. Today, Tuesday was extra special as there was music which my dad and I loved. Thank you from the bottom of
my heart.

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

Thank you for your lovely comments, I will pass them on to our team and I'm sure they will feel appreciated. Your dad has settled in well and has got to know a few others in the home. He enjoys banter with the staff team as well as sitting in the TV lounge for a chat with some of our other gentlemen in the home. Dad also loves to watch the TV. It has been nice to see Dad has improved in the short time he has been with us. Thank you again for your review and comments.


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Review from Sarah M (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodstock is wonderfully run and residents are happy and well caredl for. We could not have wished for anything more for Mum who was sympathetically and professionally cared for in this positive, happy environment. The manager and her team offer everything you could want for your loved one and we would
not hesitate to recommend Woodstock as a safe and caring home

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

Thank you for the lovely review you gave about our team and Woodstock Nursing Home. Your mum was only with us for a short space of time and we very much enjoyed looking after her. I will pass this review to our team which I feel will be very much welcomed.


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Review from Sue I (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to the Manager of Woodstock and her competent and caring team of staff, for the excellent and efficient care they gave to my mother who was a resident during her few last weeks of life. The friendliness and respect shown towards mum by every member of the staff, both nursing and domestic,
who had contact with her, was superb, and the warm and caring attitudes of the staff were always extended to me and my family whenever we visited. I would thoroughly recommend Woodstock Nursing Home to all potential residents and their families.

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

We very much enjoyed caring for your mum during her last weeks of life, mum was a joy to care for, especially under these sad circumstances. You all were going through a very emotional time and it is nice to know that we made mum's last weeks of life as comfortable as possible.
Woodstock Nursing Home would like to thank you and your family for the very kind words written about the team at Woodstock Nursing Home. I will make sure this review is passed on to them. They will appreciate the praise and feedback you gave.


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Review from Lisa R (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was moved to this care home after failing to settle at his previous one.
He is much more settled and happy. He engages much better now when I visit.
Staff are always helpful and reassure Dad when he is upset or confused.
Well done Woodstock!

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

I would like to thank you for your comment and I will pass these on to our team who will appreciate the good feedback for the hard work they do every day. We always try our best to help new residents settle into the home, get to know them better and help them to socialise with others and hopefully make new friends.


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Review from Sandra S (Wife of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say the time my husband was in the nursing home he was very settled and enjoyed the afternoon visits by various organisations. The manager and staff where wonderful and caring. I just wish it had been nearer to where we live, I would never have moved him. He had a wonderful ensuite and was very
happy. One staff member could get him to really laugh. Thank you all.

Reply from Geraldine Smith, Director at Woodstock Nursing Home

Thank you for your comments, I hope that your husband is as happy in his new home.


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Review from Rose E (Sister of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression, as I walked in the nursing home on 28th May 2023, was the warm and friendly greeting I received from the nurse who opened the door! I told her who I was and that I came from Canada to visit my sister. I was taken to a small lounge area where we could have a one-on-one interaction.
I visited my sister for three weeks, four hours a day, so I got to know the routines. We spent quality time outside in the garden, watching the residents and staff plant flowers. The ones who were able to walk were outside in the beautiful weather.
But the concern I have regarding safety/security is when she is in that small bed at night and there is no railing in case she becomes restless during the night and falls.

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

I would like to thank you for your comments and these will be passed on to our team who will very much appreciate your views and positive feedback on some of the activities we undertake in the home. Some of our residents sleep on a low bed at night, and/or in the day, for their safety. This is due to the increased risk of serious injury if the person tries to get up from bed. A low bed with a crash mat is the least restrictive way to care for them. All our residents are assessed on an individual basis and equipment is put in place as required.


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Review from Claire F (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really impressed by Woodstock Nursing Home.
From the first e-mail enquiry with head office to my initial visit and then making the decision that Woodstock and the wider team met our expectations of what we wanted from a care home.
The staff headed up by the manager are all friendly,
kind and compassionate towards my mother and our family interested in getting to know us as much as my mother.
Nothing is too much trouble.
Her room is on the ground floor looking out onto the garden which my mother will love as she likes to see any visiting birds in the garden.
Woodstock is a home from home for my mum and the staff take pride in looking after the residents and themselves.
We are all family should be a motto for Woodstock.

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

Thank you Claire for your kind comments.
We aim to give all our residents a home-from-home feel and carry out person-centred care to help residents feel they are valued and listened to. Getting to know family is also key to our resident's well-being. I will pass on your comment to our team to show your appreciation for the responsibilities they have.


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Review from L B (Wife of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first impression was good, I loved the layout with ground floor access to the dining room, lounge and garden. The family were able to visit for my husband's birthday and were shown to a private room for the occasion. His room was spotless with matching bedding and his wet room adjoining. Tv and monitors.
A lovely light and airy room. So far the care has been fantastic and I can see great improvement so far in his well-being.

Reply from Trudy Glassonbury, Registered Manager at Woodstock Nursing Home

Woodstock Nursing Home aims to help families continue to celebrate events like birthdays, anniversaries and memorable moments as they would enjoy in their own homes with the most important people around them. Our team work hard to keep Woodstock Nursing Home clean and tidy to help our residents live in a home that they have been accustomed to. Our team are always happy to help support families to have an enjoyable visit.
I would like to thank you for your feedback to help others who are looking for care for a loved one make the right decision for the most important person in their life. We acknowledge that a decision of this magnitude is very difficult to make and once again, thank you for your kind words


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Review from E L (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father has been very well cared for, he is a new resident to the care home. The staff have been so welcoming and are looking after him so well, he is washed daily, his clothes changed daily, lovely home-cooked food, a pleasant room and all staff we have met that have looked after him have been amazing.
The manager and office staff are incredibly helpful and provide great advice. I must also congratulate the activities coordinators who provided a great selection of Christmas and New Year activities for all the residents, I visited when the Xmas party was taking place and it was a joy to see, residents were not only enjoying the music, dressed up for the occasion and wearing Christmas hats with some playing musical instruments as well.

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Review from Richard T (Husband of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my wife's short stay at Woodstock Nursing Home, she was treated with great care and dignity throughout. The staff there were all lovely people!

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for taking the time to complete feedback on your wife's stay in our home. We are pleased that this was a positive experience and we look forward to any future stays with us.


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Review from Jean F (Sister of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Appointment for me and a cousin for 10.45 am-11.30 am on Wednesday 18th May. At 10.45 precisely we were admitted, processed for Covid by a nurse and made seven minutes late due to the printing of a form that needed filling. Also, no available space for entries in the visitor's book. Entered via garden
to a room apparently dedicated for visits - one visit to the home at a time seemed the reason for the tight time schedule (why not use the resident's room?). Unhappy about her long, dirty fingernails, my sister was happy for me to trim them. I asked a carer in the next room for nail nippers. She directed me through the home to reception where I was given nippers. On trimming the first nail, the nurse appeared and told us it was time to go. We had ten minutes remaining of our 45-minute slot. The nurse said visiting slots were 20 minutes in duration. She would not allow me to finish trimming my sister's disgusting nails, saying that a chiropodist visited the home once per fortnight - a minimum of six weeks of my sister's nail growth. Sister's son had been promised her nails would be cut two days earlier. Poor management, communication, use of staff time, dignity to visitors, care of residents and use of facilities. Over application of Covid restrictions at the expense of humanity and resident care.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for taking the time to submit a review for the home. We are very sorry that the experience of visiting your sister was not managed to your satisfaction. In addition, you raise concerns about the condition of your sister's fingernails. We have logged this as a complaint and will be investigating this. A report will be available of the findings in relation to this matter and a copy will be provided to you by the home.


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Review from Nicola C (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely visit today. Mum was relaxed and happy, especially with a particular team member in attendance.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for taking the time to review the home. We are so pleased to welcome visitors back into the home I am glad you enjoyed your visit.


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Review from Lisa J (Granddaughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well managed.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you so much for taking the time to complete the review. We are so pleased to have received five stars across the board!


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Review from Elizabeth G (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was greeted in a very friendly manner and made to feel welcome. The visiting process was explained to me and I had no anxieties. The time spent with my dad was relaxed and enjoyable.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for taking the time to complete a review. The Covid Pandemic has placed additional burdens on care homes to manage the visiting process responsibly to ensure the safety of our residents, staff and visitors. I am so pleased that the process was explained to you in a manner that meant you were confident in the process. We love having visitors back in the home and it makes such a difference to everyone in the home.


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Review from Monica M (Cousin of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to see my cousin looking well and happy. Carers are really helpful.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for taking the time to write a review. We are so pleased that you have found the care in the home to be of a good standard and that your cousin is happy living with us. We take great care to ensure that staff are well trained and confident in their practice.


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Review from S J (Son of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great experience. Lovely to see Dad looking so well after 9-months of no visits.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for taking the time to complete the review. The lack of visiting has been challenging for all those involved, we are pleased that you have found him happy and well cared for.


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Review from L P (Daughter of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This review relates to March because I have been unable to enter the home since then due to Covid-10. My mum is well down the path on her journey with Alzheimer's and is therefore unable to participate in most of the entertainment. I would wish for more one to one "chat" between her and the carers.
Of course, staffing numbers and time available restrict what can be offered, which is a huge pity as I am currently unable to visit properly. Mum is confined to a wheelchair and I feel she is vulnerable to other residents who may wander into her room.

Reply from Sue Houldey, Operations Director at Woodstock Nursing Home

Thank you for your review of Woodstock Nursing Home. The Covid Pandemic has proved to be challenging for staff, residents and relatives alike. We have had to adapt our offerings of activities for residents and the staff have amended their offering to include more "one to one" and small group activities. We do encourage residents and relatives to make full use of Skype/Whatsapp etc as one way of ensuring contact. We have dedicated iPads on-site to support this.


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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Woodstock Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Woodstock Nursing Home is calculated as follows: ( (94 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 128 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodstock Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Kirsty Jones

Job Title: Home Manager

Joined: 2024

Kirsty has recently joined the Coate Water Care team at Woodstock Nursing Home.


No image found

Tracy Miles

Job Title: Administrator

Joined: 2009

Administrator


Frequently Asked Questions about Woodstock Nursing Home

What types of Care is Woodstock Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodstock Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Woodstock Nursing Home have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Woodstock Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodstock Nursing Home to the centre of Gloucester?

1.7 mile(s) as the crow flies, distance by road may be significantly further.