Arthurs Court Care Home

27 Highfield Road, Street BA16 0JJ
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9.5 66 Reviews
  • Arthurs Court Care Home, Street
Arthurs Court Care Home is situated close to Street town centre surrounded by the beautiful Somerset countryside. Its relaxed, homely atmosphere provides a home from home for residents.

Specialising in both residential and nursing care, the home tailors the care they provide to their residents from supporting them with their day to day needs, to complex nursing care. Enabling residents to remain at the home as their needs change.

The nursing and care team has extensive knowledge and experience of dementia care, life-limiting conditions, palliative care, mental health conditions and physical disability. Their strong values flow throughout everything they do in the home - honesty, dignity, respect, individuality and choice to name a few.

They aspire for Arthurs Court to feel like home for all residents. Residents & their families are encouraged to personalise their rooms with sentimental and familiar items, making their stay more comfortable.

Arthurs Court plays an active part within the local community and welcomes visitors into the home. The home has an extensive activities timetable which includes community coffee mornings, local outings, as well as a wide range of activities and entertainment within the home.

All meals are freshly made in the home by the chef, offering a wide range of nutritious, balanced meals to suit all dietary requirements.

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Care Provided by Arthurs Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Peppard (Registered Home Manager)
  • Admission Criteria
    • Assessment required before admission
    • Ages 50+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Arthurs Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,600

  • The prices above are guided prices. Packages of care will be tailored to the residents needs. The prices above do not included additional services (i.e Hairdressing, podiatry etc..)
  • (these prices are only a guideline, please contact Arthurs Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Arthurs Court have an open door policy and welcome visitors to the home.
    The home only ask that visitors avoid meal times.


  • Parking

  • The visitors car park is located at the rear of the property


Arthurs Court Care Home Reviews (66)

Total of 66, showing 1-20
9.5

Arthurs Court Care Home has a Review Score of 9.5 (9.540) out of 10, based on 8 reviews in the last 2 years. Over all time Arthurs Court Care Home has 66 reviews.

Overall Experience

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Review from C W (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing manager, outstanding. She is so caring, understanding, helpful and efficient. She went out of her way to find the best and most convenient room for Mum. She is the most lovely and personable hands-on manager. Even when plans changed and Mum needed to stay longer she sorted everything
out. The staff are all lovely and attentive. They really care and know all the patient's needs. After a visit to the care home before Mum stayed the manager even helped us get Mum back home and in the house by pushing her up the ramp. This just shows how far she goes to support and help. The care home is definitely a 5-star and beyond experience. Thank you for everything to the manager and all the adorable caring staff!

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad to see you are happy with the staff and the level of care your mother has received.


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Review from A B (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and there is a very warm atmosphere. Every member of staff is very helpful and kind. My mother was always clean and well looked after.

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Review from Les M (Relative of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff lovely and not too much trouble.
The food is great and plenty of choice. We visit every week and we are always offered a drink in the room that my sister-in-law is in and she is happy with the food and her room and she has a nice view.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the lovely words, they are truly appreciated.


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Review from Julie D (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother gets well looked after and is happy here. She loves the staff and she says the meals are good. Visiting is always easy and accessible. It’s very good that entertainers come in, she loves a sing song. Christmas was lovely. Cooking and other activities are always welcome. My mother is much happier
now she has her own toilet facility.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad you are happy with the care your mother has received.


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Review from Andrew B (Son of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled into Arthurs Court ready for Christmas 2020, continuing to enjoy the family of staff and residents through to this Christmas 2023 when she peacefully slipped away from this life. As one of four siblings we all agreed her new home offering social life and developing new friendships enabled
her to be best cared for as dementia developed. Living close by meant we could see her and speak with staff frequently, reassured by the continuity and social events arranged. We really appreciated the regular calls to discuss personal aspects of care and explanations of medical support as her needs progressed through 2023. Overall the service and personal interest taken by staff in their residents have impressed, confident that her room will offer a great space for the next resident to enjoy their later years.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you for the kind words, they are truly appreciated.


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Review from B S (Stepson of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother was a resident at Arthurs Court Care Home from January 2023 to September, when she passed away. She was suffering from vascular dementia and required one-to-one care for 12 hours every day. I was deeply impressed by the high standard of care and training of the staff looking after all
the individual residents. My stepmother was a difficult patient due to her dementia, the care was brilliant. I really can't thank the staff enough. Thank you so much.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words. We are glad we were able to help you and your family.


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Review from Wendy N (Daughter of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum was in Arthur’s Court for two years, during that time she was treated with care, dignity and love. She could not communicate well but the staff made every effort to make sure her needs were met.
I am particularly impressed by the way both she and I were supported through her last days.
We were surrounded by people that cared and went the extra mile to make sure she was comfortable. Thank you so much to the staff there.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for your lovely words. It is great to hear that you were happy with the care and support we provided for your mum. We strive to give the best service and support we can to all residents and their families.


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Review from W P (Wife of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is always clean and tidy and well turned out. He appears happy and contented (he does not speak). The home itself is clean and tidy too with friendly and helpful staff.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you for your kind words, we are glad you are happy with the service we have provided for your husband.


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Review from Laurence H (Son of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was a resident at Arthur's Court for only a short time, from October 2022 until she passed away at the end of January 2023. The level of care and support Mum received from Arthur was excellent, and although her health was failing, she was able to spend her last few months in comfort. The attention
to detail was superb, and Mum could not have spent her last few months in a better place.
Very many thanks to the manager and the staff.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad that you were happy with the level of care and comfort your mother received while she was in our care.


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Review from H C (Daughter-in-law of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely and friendly staff who listen to service users and relatives/friends. Able to answer questions, really helpful and show empathy and kindness. The home is clean and well-maintained. Home-cooked food with lovely cake. Entertainment is of a high standard and regular.

Reply from Jalpa Admin, Admin at Arthurs Court Care Home

Thank you so much for your kind words, we are so glad you were happy with the service that was provided.


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Review from Jennifer C (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Arthurs Court from another home, after a summer of hospital stays, because she needed nursing care, which couldn't be given in her previous residence. The staff were so welcoming, helpful and caring. Sadly she was only a resident for a few weeks but enjoyed singing along with one of the
entertainers as well as a Birthday party with a lovely cake made by the home. She took a turn for the worse and deteriorated quite quickly, however, the home were keen to get her back from a hospital stay and they administered end-of-life care with dignity, respect and genuine concern. I can only thank you all for making her last few weeks as comfortable as possible.

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Review from Ian W (Friend of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was in the hospital from January 14th until the beginning of August. All the time he was in hospital he was bedbound and very rarely got out of bed. He also was not eating properly and looked very ill. After moving into Arthurs Court within days he was looking better, getting dressed and sitting
in the lounge with other residents. He has started walking with a frame and interacting with residents and staff. The staff have worked with him to get him mobile. The staff and management have done a remarkable job. Thank you from a friend.

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Review from Sally E (Daughter of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Arthurs Court for eighteen months now. She has vascular dementia. The home is not big, grand or opulent, but the care that she gets is second to none. The staff are caring and friendly both to the residents and to us their relatives; they immediately notice when something
is slightly amiss. Mum recently showed signs of increased aggression which was straightaway diagnosed as being due to a urinary tract infection, and a course of antibiotics soon put her right. The food is plentiful and of high quality. The staff go out of their way to make the home seem like a real family environment and over the last few months have embarked on a range of redecorations and improvements to the building and garden. Events like residents' Birthdays are always celebrated, and themed weeks and a garden party add to their enjoyment. Mum loves dancing to their musical visitors and singing along to the music too. I would have no hesitation in recommending Arthurs Court.

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Review from John F (Son of Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was Mum's 100th birthday in January 2022. The care staff gave her a small gathering in her room with wine, took her to the dining room for lunch and the staff sang happy birthday to her. They decorated her room, added extra chairs ready for Mum's three children to attend. I wanted to do a Zoom video
with our extended family so they could see the present opening and happy event etc. As their wi-fi would not reach to Mum's room, they extended it to her room at their expense, for which we are all very grateful, thank you to one member of staff in particular. We looked at many homes before deciding on Arthurs Court and have not regretted our choice. The staff are very friendly, helpful, and always willing to listen. Our thanks to an entertainments member of staff, the nurses and care staff. Mum could not have received better health care.

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Review from P C (Niece of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mu uncle spent almost two months with the care home after spending four months in the hospital. On arriving, he was unable to walk and was very depressed. Whilst at the care home, his well-being completely changed for the good, he was able to walk using a frame, and his sense of humour had returned.

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Review from Liz C (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with care, kindness, and respect throughout her stay at Arthur’s Court. She enjoyed the food too! I found the staff very welcoming and their communication was excellent. They always took the time to answer any questions I had and were very quick to contact me if my mother had any
medical issues. It gave me great comfort to know that she was in such good hands.

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Review from R O (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short period of respite care, it was apparent that Mum had settled in well and was benefitting from having 24-hour care, and as a family, we had peace of mind that she was safe after having numerous falls in her own home. The carers were professional but adaptable to Mum's changing needs and
moods if she was refusing care or her medication. From admin, domestic, nursing, and carers, all staff were kind, professional, and patient and all came in with a smile and willingness to make her day as comfortable and easy as possible. We were involved in decision making and Mum was contented and well looked after in the last year of life. She was treated with respect and dignity at all times.

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Review from S B (Daughter of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A care home was a completely new experience to both my sister and I, we admit to having some apprehension when our mother was first admitted on respite breaks after hospitalisation earlier this year. However, she is now a permanent resident and we admit the care and nursing she receives at Arthurs Court
is exceptional, also administration. Although Mother may not realise, she is receiving the medical care and attention, at all times, that my sister and I couldn't possibly administer without nursing knowledge and care available.

Reply from Puja Raikundalia, Business Manager at Arthurs Court Care Home

Thank you so much for your kind words. We hope that your mum has settled well into our home.
If there is anything we can do to be of any further assistance, please do let our management team know at Arthurs Courts.


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Review from Andrew L (Son of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother became a resident here in December 2020 from hospital with a few weeks end of life prognosis. 6 months later these amazing staff were still caring for her until she left us peacefully a week ago. A mixture of mental and physical patient demands challenged the staff and they coped admirably
and with genuine sensitivity throughout. When one considers all this occurred during one of the Covid peaks/lockdowns it further exemplifies this home's dedication and quality of care. Once again, we would like to express our sincere gratitude to all the Management and staff at Arthurs Court.

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Review from P G (Relative of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the standard of care extremely good. Staff were always available to support residents and family alike. Their end of life care was very sensitive, and family were always informed and updated. As a retired nurse and care trainer, I found the standards extremely high.

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Current Review Score: 9.5 (9.540)

Overview of Review Score

The Review Score of 9.5 (9.540) out of 10 for Arthurs Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Arthurs Court Care Home is calculated as follows: ( (73 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Arthurs Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

Antony

Antony Chinakadizwa

Job Title: Clinic lead

Tony is currently our clinical lead at Arthur's Court.


Pat

Pat Stacey

Job Title: Group Administrator

Joined: 2002

Pat is our group administrator.


Alison

Alison Peppard

Job Title: Registered Manager

Joined: 2024

Registered Manager of the Care Home


Frequently Asked Questions about Arthurs Court Care Home

What types of Care is Arthurs Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Arthurs Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Arthurs Court Care Home have?

There are 38 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Arthurs Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arthurs Court Care Home to the centre of Street?

0.4 mile(s) as the crow flies, distance by road may be significantly further.