Arthurs Court Care Home

27 Highfield Road, Street BA16 0JJ
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9.5 66 Reviews
  • Arthurs Court Care Home, Street
Arthurs Court Care Home is situated close to Street town centre surrounded by the beautiful Somerset countryside. Its relaxed, homely atmosphere provides a home from home for residents.

Specialising in both residential and nursing care, the home tailors the care they provide to their residents from supporting them with their day to day needs, to complex nursing care. Enabling residents to remain at the home as their needs change.

The nursing and care team has extensive knowledge and experience of dementia care, life-limiting conditions, palliative care, mental health conditions and physical disability. Their strong values flow throughout everything they do in the home - honesty, dignity, respect, individuality and choice to name a few.

They aspire for Arthurs Court to feel like home for all residents. Residents & their families are encouraged to personalise their rooms with sentimental and familiar items, making their stay more comfortable.

Arthurs Court plays an active part within the local community and welcomes visitors into the home. The home has an extensive activities timetable which includes community coffee mornings, local outings, as well as a wide range of activities and entertainment within the home.

All meals are freshly made in the home by the chef, offering a wide range of nutritious, balanced meals to suit all dietary requirements.

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Care Provided by Arthurs Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Peppard (Registered Home Manager)
  • Admission Criteria
    • Assessment required before admission
    • Ages 50+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Arthurs Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,600

  • The prices above are guided prices. Packages of care will be tailored to the residents needs. The prices above do not included additional services (i.e Hairdressing, podiatry etc..)
  • (these prices are only a guideline, please contact Arthurs Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Arthurs Court have an open door policy and welcome visitors to the home.
    The home only ask that visitors avoid meal times.


  • Parking

  • The visitors car park is located at the rear of the property


Arthurs Court Care Home Reviews (66)

Total of 66, showing 21-40
9.5

Arthurs Court Care Home has a Review Score of 9.5 (9.540) out of 10, based on 8 reviews in the last 2 years. Over all time Arthurs Court Care Home has 66 reviews.

Overall Experience

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Date Published

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Review from Rebecca G (Daughter-in-law of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law had to go to a nursing home and Arthurs Court was amazing. Not just with my father-in-law but with the whole family. We were always informed about him and the staff and nurses are amazing, friendly and so polite and made us feel so welcome.

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Review from M C (Son of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Arthurs Court since September 2018. This is a lovely home. Staff always welcome you. The care given is excellent and to a very high standard. My dad is very happy here.

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Review from A W (Wife of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care very good.
Entertainment much improved.
Housekeeping very good.

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Review from K C (Daughter of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arthurs Court is a wonderful home from home experience for my mother. She is clean, comfortable and very well looked after. After being diagnosed with Dementia, and her health deteriorated, we thought her life was over, but she is much better and gets the love and attention she deserves from all the
staff.

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Review from Jenny D (Daughter of Resident) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at Arthur's Court and I would recommend this home to anyone in need of a home from home for their relative.
They are so caring to my father and ensure his needs are met.
They keep us informed at all times and are considerate to us as a family when times are tough.
If we have
a concern they are helpful.
I cannot praise them enough.

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Review from Miranda B (Grandson of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care here is excellent. I always appreciated how our families' questions and concerns were dealt with and answered as though my Mother's was the only case they were dealing with. When they must have had the same questions and concerns raised over and over again. The nursing staff ware excellent
and caring and all the staff maintain such a buoyant atmosphere. My mother really didn't want to die in hospital and my sister and I were able to be by her bedside with her in the early hours as she passed. Thank you so much.

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Review from Ann M (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are lovely.
No request is too much trouble.
The food is excellent.

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Review from J S (Daughter of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother moved in, in November and settled immediately. She made the decision to move herself and this eased the transition. She is treated with care and respect. She receives 3 meals a day (and excellent homemade cakes for afternoon snack). She loves the room and the staff team. She is occupied with
activities she enjoys. She is encouraged to join in as are the family when they visit. It is a home from home. Everyone is happy.

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Review from T G (Niece of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always made to feel very welcome, the home has a lovely homely feel to it, staff are very helpful, always willing to help. My uncle receives excellent care. We have no complaints at all.

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Review from E W (Niece of Resident) published on 15 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt came into Arthurs Court Nursing Home coming from hospital until she passed away. She really liked to join in with all the activities in the home and enjoyed going out down town with the Activities lady. I feel the Home is good value for money and all the staff are happy to help and is never
any problems.
She always used to say how lovely the food tasted and there was always a good variety of whatever you wanted and the laundry was always done by the next day, we were all 100% happy with the care home.

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Review from Ali D (Daughter of Resident) published on 15 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Arthurs Court for a short period but in the time she was there she was very happy all the staff are really friendly, the home itself is clean and there is always a lot of activities going on which my Mum liked to join in with.

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Review from Val N (Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good. They are very friendly and try to help me as much as possible. There are a good variety of activities on offer. The food isn't too bad.

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Review from D H (Son of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Arthurs Court from hospital in September. We have been very impressed with the home from the very first day. The management and staff are all compassionate and empathetic towards the needs of the residents. The rooms are all fit for purpose, clean and tidy. There are plenty
of activities for those who wish to participate and the food appears to be very good. We would have no hesitation in recommending Arthurs Court.

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Review from C D (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only there for a short period (2 weeks) until he sadly passed away, but all the staff were amazing. The care, love, respect and attention given to him in his final week was second to none, and the compassion shown to myself and my sister since his death has been a great comfort. Would
recommend Arthurs Court to anyone.

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Review from Debbie W (Daughter of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel very satisfied with the care my mother receives.
No negative comments at all.
All her needs are catered for.

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Review from Linda M (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arthurs Court is an excellent care home. The staff are extremely caring and very approachable if you need to talk to them. Nothing is too much trouble. My mother is very well looked after, her needs are always met and dealt with in a very caring manner. The care home itself is very welcoming. Rooms
are very clean and tidy. Overall, I am confident in saying that my mother is happy and well looked after. I would highly recommend Arthurs Court for elderly care.

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Review from Neville B (Husband of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very well cared for; I visit her daily to ensure that she is comfortable. She always is so. My wife's food is pureed and fed to her; I haven't tasted it, but it is probably very good. I had Christmas dinner and dinner on January 1st 2019 and the food was excellent.

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Review from Martin M (Husband of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Arthur's Court all the staff - both medical and caring - have been superb in caring for my wife. The atmosphere was friendly and very home like. The food was very good and it is clear that the whole operation is very resident centred to make their lives as comfortable and enjoyable as possible. This
concern extended to myself as a relative and I have been welcomed at all times along with my little dog Annie. I would heartily recommend Arthur's Court to anyone wanting a happy,safe and caring environment for their loved one.

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Review from Didi M (Daughter of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided by the administrator was outstanding. Staff were friendly and caring at all times, and my mother was treated with real kindness and dignity. Room was adequate. Staff and care was most important thing and they delivered in spades.

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Review from D M (Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Need more entertainment. I am only here for two weeks, so I can only give my views for that.

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Current Review Score: 9.5 (9.540)

Overview of Review Score

The Review Score of 9.5 (9.540) out of 10 for Arthurs Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Arthurs Court Care Home is calculated as follows: ( (73 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Arthurs Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (3)

Antony

Antony Chinakadizwa

Job Title: Clinic lead

Tony is currently our clinical lead at Arthur's Court.


Pat

Pat Stacey

Job Title: Group Administrator

Joined: 2002

Pat is our group administrator.


Alison

Alison Peppard

Job Title: Registered Manager

Joined: 2024

Registered Manager of the Care Home