Arthurs Court Care Home

27 Highfield Road, Street BA16 0JJ
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9.5 66 Reviews
  • Arthurs Court Care Home, Street
Arthurs Court Care Home is situated close to Street town centre surrounded by the beautiful Somerset countryside. Its relaxed, homely atmosphere provides a home from home for residents.

Specialising in both residential and nursing care, the home tailors the care they provide to their residents from supporting them with their day to day needs, to complex nursing care. Enabling residents to remain at the home as their needs change.

The nursing and care team has extensive knowledge and experience of dementia care, life-limiting conditions, palliative care, mental health conditions and physical disability. Their strong values flow throughout everything they do in the home - honesty, dignity, respect, individuality and choice to name a few.

They aspire for Arthurs Court to feel like home for all residents. Residents & their families are encouraged to personalise their rooms with sentimental and familiar items, making their stay more comfortable.

Arthurs Court plays an active part within the local community and welcomes visitors into the home. The home has an extensive activities timetable which includes community coffee mornings, local outings, as well as a wide range of activities and entertainment within the home.

All meals are freshly made in the home by the chef, offering a wide range of nutritious, balanced meals to suit all dietary requirements.

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Care Provided by Arthurs Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Peppard (Registered Home Manager)
  • Admission Criteria
    • Assessment required before admission
    • Ages 50+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Arthurs Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,600

  • The prices above are guided prices. Packages of care will be tailored to the residents needs. The prices above do not included additional services (i.e Hairdressing, podiatry etc..)
  • (these prices are only a guideline, please contact Arthurs Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Arthurs Court have an open door policy and welcome visitors to the home.
    The home only ask that visitors avoid meal times.


  • Parking

  • The visitors car park is located at the rear of the property


Arthurs Court Care Home Reviews (66)

Total of 66, showing 61-66
9.5

Arthurs Court Care Home has a Review Score of 9.5 (9.540) out of 10, based on 8 reviews in the last 2 years. Over all time Arthurs Court Care Home has 66 reviews.

Overall Experience

  • 49
  • 15
  • 2
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Date Published

66
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58

Review from Sylvia N (Niece of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, friendly and supportive nursing home.
Residents are cared for to a very high standard with regard to their personal care, general comfort and the cleanliness of their rooms and public areas.
Staff deal with their duties in a cheerful and supportive manner not just with residents, but
also their family and friends. Food and drink is also to a very high standard with support given as and when necessary.

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Review from Geoffery N (Nephew of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home provides an exceptional standard of care for its residents. I found the staff to be friendly and informative.
Cleanliness and maintenance are to a very high standard.

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Review from Dianne P (Daughter of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent over 10 years in Arthur's Court. I would highly recommend it as all the managers, nurses and staff treated Mum as they would their own family. They looked after her with love, dignity and respect.


The staff got to know us as a family and looked after us when we visited.


We trusted

them to look after and care for mum and they never let us down.

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Review from M W (Son of Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly family atmosphere. They couldn't do enough for us and father. Very accommodating.

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Review from Julia B (Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mainly staffed by Polish, Philippines and other mid-European country men and women. The atmosphere is a happy and good natured. Staff are very good natured too and patient with the residents.

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Review from Graham B (Husband of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy place and my wife was well cared for.

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Current Review Score: 9.5 (9.540)

Overview of Review Score

The Review Score of 9.5 (9.540) out of 10 for Arthurs Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Arthurs Court Care Home is calculated as follows: ( (73 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Arthurs Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Antony

Antony Chinakadizwa

Job Title: Clinic lead

Tony is currently our clinical lead at Arthur's Court.


Pat

Pat Stacey

Job Title: Group Administrator

Joined: 2002

Pat is our group administrator.


Alison

Alison Peppard

Job Title: Registered Manager

Joined: 2024

Registered Manager of the Care Home