Aspen Court Care Home

Hope Corner Lane, Taunton TA2 7PB
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8.9 62 Reviews
  • Aspen Court Care Home, Taunton
Aspen Court is a purpose-built 2-storey home located on the northern edge of the county town of Taunton. Accommodation is offered in 42 en-suite rooms that are light and spacious. New residents soon feel at home, safe and comfortable in this popular home which provides high-quality care in a first-class environment. Aspen Court is registered to provide nursing care to 42 residents with dementia. 24-hour care is provided by the care team and registered nurses. The home provides a progressive programme for elderly people living with confusional conditions. Carers support the existing capabilities of people with dementia by firmly placing the person before the illness. A dedicated activities co-ordinator provides a programme of meaningful activities for people living with dementia. Activities are built into all areas of life in the home. Life history and reminiscence work help to stimulate residents, so improving their self-esteem and sense of well-being.

Activities Offered:
- Silent Disco
- Pop-up cinema
- Karaoke
- Cookery classes with a portable oven
- Minibus trips
- Hired entertainment on a regular basis
Plus, Aspen Court home has three guinea pigs for residents to enjoy!

Community involvement:
- Library book service
- Monthly church services from St Andrew’s Church
- Weekly visits from a local nursery
- Local café visits to Wellspring Church
- Volunteer pianist performances

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Care Provided by Aspen Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kim Leech (Manager)
  • Admission Criteria
    • 50 years & over
    • Ages 50+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Aspen Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,635
    • Self-Funded Residential Dementia Care from £1,635
    • Self-Funded Nursing Care from £1,635
    • Self-Funded Nursing Dementia Care from £1,635
  • (these prices are only a guideline, please contact Aspen Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is a private car park on site


Aspen Court Care Home Reviews (62)

Total of 62, showing 1-20
8.9

Aspen Court Care Home has a Review Score of 8.9 (8.920) out of 10, based on 6 reviews in the last 2 years. Over all time Aspen Court Care Home has 62 reviews.

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Review from S R (Stepdaughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very caring and supportive of my stepfather's very challenging and complex needs. I'm kept up to date and included with his day-to-day care. Visitors are welcome to visit their relatives at any time.
Thank you to everyone at Aspen Court.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you so much for your kind words and thoughtful review. We are glad to hear that you feel supported and included in your Stepfather's day-to-day care. Meeting the unique and complex needs of residents is something we take great pride in and it's lovely to know our efforts have made a positive impact. Thank you again for taking the time to share your experience - I will pass your lovely review on to the team at Aspen Court. Kind regards.


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Review from Sandra P (Sister of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly caring home.
The staff are amazing. Many have been there for a long time showing how dedicated they are.
The room decor, equipment and facilities could do with some updating, modernising and repairing.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you for sharing your feedback. We're so pleased to hear that you find Aspen Court friendly and caring and that you value the dedication of our team. We also appreciate your constructive comments about the room decor, equipment and facilities. Ensuring a comfortable and welcoming environment is important to us, and we're continuously looking at ways to modernise and improve. I will share your feedback and if you have any further suggestions, we'd love to hear from you directly. Thank you again for taking the time to leave this review. Kind regards.


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Review from Helga S (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Aspen Court for several years with complex health needs. She was treated with dignity, was always clean and the food smelt delicious. Any medical issues, however small were immediately flagged up with me. The home always had themed decorations on display and staff seemed to be much
valued with what seemed to be limited staff turnover. Visiting and seeing familiar faces was comforting and welcoming. The manager always had time for a chat, knowing this was important. Stimulating activities suitable for the needs of residents were on offer and it was nice having the ability to sit outside in the pleasant garden area.

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Thank you so much for your kind comments regarding your mother's care at Aspen Court. We are so happy you and your mother were able to enjoy the time spent at Aspen Court and the garden area. Thank you again.


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Review from Pauline C (Wife of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been cared for at Aspen Court for over 2 years now and is always looked after with kindness and respect. I would just like to say a really big thank you to all the staff and his carers for this and also thank you for the welcome and friendliness I receive when I visit him. l am always
kept informed of any changes as to how he is. I would also like to say that all staff and carers are really kind respectful and so caring to all the residents there. Thank you all again.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you for sharing such heartfelt appreciation for the team at Aspen Court. It is wonderful to hear your positive feedback about the care your husband has received for over two years. It is lovely to know that he is treated with kindness and respect, and we appreciate your acknowledgement of the welcoming and friendly atmosphere during your visits. Our dedicated team is committed to providing compassionate care, and we are delighted to hear that you are kept informed of any changes in his well-being. Thank you again, I will pass your kind words on to the team at Aspen Court. Kind regards.


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Review from Chris C (Son of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspen Court Care Home is an amazing place with wonderful staff from the cleaners all the way through to the manager.


My dad's care is exceptional and this is down to the high standard of respect and care shown to my Dad.


I have nothing but praise and gratitude for everyone who make every day

for my Dad so special.


A heartfelt thank you to you all.


Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you for your heartfelt review. Residents’ well-being is of utmost importance to us, and we're delighted to know that your Dad is happy at Aspen Court and is receiving the care and understanding he deserves. Our staff genuinely care, and we'll continue to support you and family throughout this journey. Thank you for your trust and kind words.


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Review from E Y (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience, my brother, aunty and myself found it second to none. Mum was in there for four years. The staff were so caring towards her and to the family. She was all dressed nicely, they painted her nails often. I thought was lovely! All the staff were always very welcoming on arrival. Always kept
us informed of any changes in her. Couldn't have wished her to spend her last years in any other care home. Her end-of-life care was made as peaceful and comfortable as it possibly could be, so grateful to you all for the care and respect you showed to us too. Once again, thank you to all the staff at Aspen Court. Highly recommend!

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Thank you for your kind words. We are very pleased that you found Aspen Court staff so caring and that your mother was well cared for during her last days.


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Review from Amanda W (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident here and has advanced dementia. He has lived in various care homes in the past 3 years and I can honestly say this is the best one he has lived in. It is very clean and fresh and always welcoming. My dad is always clean and very well-presented despite the fact that he can be very
challenging and uncooperative due to his dementia. His clothes are clean and pressed and he appears very happy and settled. The staff are amazing, always helpful and friendly and are very kind to the residents. Thank you on behalf of my dad. You are all amazing.

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Thank you so much for your kind words. We are very pleased that you are happy with the care your Dad has at Aspen Court. Kind regards, Caroline.


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Review from J E (Husband of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well looked after in Aspen Court, treated humanely as a person, not a number. Aspen Court is a highly competent place with caring staff. I commend it.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you for taking the time to write this review. It's great to know that you are happy with your wife's care at Aspen Court and that the staff are friendly and caring. I will pass your kind words on to the Care Home Manager and staff team as I'm sure they'll be pleased to read your review. Many thanks, Pip.


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Review from J F (Wife of Resident) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and the wider family are so grateful for the understanding care given to my husband with dementia. His condition is complex therefore the carers have to demonstrate resilience and compassion day by day. This they certainly do and my husband remains as content as possible in his lost world of dementia.
Thank you to you all.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Thank you for taking the time to write this lovely review of our Aspen Court Care Home. It is wonderful to hear that your husband is content at Aspen Court, thank you for entrusting us to take care of your husband. I will pass your kind words on to the manager and staff team at the home as I'm sure they'll be touched to read them. Take care, Pip


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Review from Patricia B (Wife of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Aspen Court Care Home since February 2021 and I am very satisfied that there was a place available for him when he needed it. He could not be in a better place as the staff are all so kind, caring, and cheerful even when he presents difficulties due to his condition. It is clean,
comfortable and a happy atmosphere, despite the extra strain of coping during the Covid pandemic. Everyone can be seen to be doing their best at all times, I am always made welcome and notified of any problems and I would have no hesitation in recommending it highly.

Reply from Pip Harris, Marketing Manager at Aspen Court Care Home

Hi Patricia, thank you so much for your wonderful review and recommendation of our Aspen Court Care Home. It's lovely to hear that your husband is comfortable and happy at Aspen Court and our staff have always been welcoming and friendly to you and included you in your husband's care. I will pass your kind words on to the manager and staff team as I am sure they'll love to read your review. Take care, Pip.


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Review from Linda C (Daughter of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Aspen Court has always been exemplary. The staff are all wonderful. They have never failed to communicate any problems with my dad's health and any changes to his care and medication. My dad has always been treated with respect, and everyone has been very caring, even though he
had very complex health problems. Following my dad's stroke it was his choice not to join in with activities and stay in his room.

Reply from Pip Harris, Marketing and Recruitment Manager at Aspen Court Care Home

Thank you so much for your kind words. We have a wonderful staff team who are committed to providing a very high standard of care and I'm sure they'll be delighted to read your lovely review. Wishing you and your family well. Kind regards, Pip


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Review from Helen E (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to everyone at Aspen Court for the care they showed my mum over the last 3.5 yrs. The care mum received was exceptional. She passed away at the home recently and myself and my sister were treated so kindly and mum cared for with great sensitivity and kindness. All the staff, the
nurses, manager, cleaners, laundry personal, activity staff, receptionists, kitchen staff and the handyman, treated us and mum with the utmost respect. We really could not have asked for more. It has been a very difficult year with the pandemic but all the staff had mums best interests at heart and did their very best to ensure mum was as happy as she could be, despite her failing health. Thank you so much, everyone. My family and I will miss visiting you all!

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Dear Helen, thank you so much for your lovely comments in regards to the care your Mum received at Aspen Court. We will ensure all staff are aware of your kind comments. Kindest regards.


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Review from Wendy A (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away last December 2020 after being there nearly 3 years, I can only speak very highly of all concerned, they were all so kind, thoughtful, caring and showed the utmost respect for dad, he was always kept clean tidy and they always put dad's interests first. They are more than carers,
they were part of his extended family.

Reply from Caroline Walton, Quality & Compliance Manager at Aspen Court Care Home

Dear Wendy, thank you for your lovely comments. We are so happy when families are happy with the care their loved ones receive. Thank you again. Kind regards.


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Review from Shane S (Son of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot put into words how grateful I am for the absolute care, love and attention my father received during his stay at the home. It was a very difficult time with the limitations and restrictions of Covid and not being able to visit, but when we were able to, we could see that there was no doubt
that he'd been in the best care. We were informed daily of our father's progress. The room and facilities were the best for his comfort. He was always freshly dressed, clean-shaven and full dignity kept. All the carers we met were polite and could not do enough for us. Thank you.

Reply from Immacolata Jacobs, Media Marketing at Aspen Court Care Home

We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your father and that you and your family were fully supported too. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.
I will personally ensure that all the team are aware of your comments and feedback.
Kindest Regards.


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Review from G B (Sister of Resident) published on 7 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Support and staff excellent.

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Review from Nicky (Daughter of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been unable to visit my father, as I live abroad. However, I call the home on a weekly basis, and whenever I ring, the staff are wonderful. Very friendly and always willing to find my father, so that we can talk. My mum obviously cannot visit now, due to the lockdown, but when she was visiting
regularly, she told me how fantastic the staff were, how much care they took of my father, and how welcome she always felt while visiting him.
It's hard to be so far from my dad, and unable to visit, but knowing he's in a place where he's treated well, and with care and respect, makes it easier to bear.
I appreciate all the hard work, care and professionalism that the staff provide, and thank them all from the bottom of my heart.

Reply from Immacolata Jacobs, Media Marketing at Aspen Court Care Home

We really appreciate the time you have taken to complete this wonderful review. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19. I will personally ensure all the team at Aspen Court are aware of your positive feedback. We look forward to welcoming you all back soon, take care.


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Review from D R (Daughter of Resident) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspen Court have excellent staff. They really do try to get everything absolutely right. I would highly recommend it.

Reply from Immacolata Jacobs, Media Marketing at Aspen Court Care Home

We really appreciate you completing this review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will make sure all our staff at Aspen Court know of your kind words. All the best.


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Review from Elaine N (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent nearly 3 years at Aspen Court until she passed away this month. It is only a small care home, but everyone is treated like family and you will never have to worry about the welfare of your loved one. The devotion of the carers is exceptional and family are made to feel welcome at any time.
The nursing staff made my mums end of life care pain-free and helped her family cope in this difficult time.

Reply from Immacolata Jacobs, Media Marketing at Aspen Court Care Home

We greatly appreciate the time you have taken to complete this wonderful review, especially at this difficult time.
It is lovely to read your positive comments on the care and support received by your mum. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure that all the team are aware of your comments and feedback. Best wishes


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Review from Pamela G (Wife of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have wished for better treatment than that which my husband received at Aspen Court. The staff to patient ratio was excellent. They were "always there", bright, cheerful and very respectful. I would recommend Aspen Court without hesitation.

Reply from Immacolata Jacobs, Media Marketing at Aspen Court Care Home

We greatly appreciate the time you have taken to complete this wonderful review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. So I will personally ensure that all the team are aware of your comments. All the very best.


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Review from B L (Husband of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my wife received was excellent. She was kept well looked after and seemed to be happy with the staff.
Her room was kept clean and she was well treated by all the staff and was personally happy most of the time although she had difficult days as her condition determined due to the disease.

Reply from Immacolata Jacobs, Media Marketing at Aspen Court Care Home

We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your wife. Our staff take great care and respect when providing support for all our residents and their loved ones.
I will personally ensure that all the team are aware of your comments and feedback.
Kindest regards.


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Current Review Score: 8.9 (8.920)

Overview of Review Score

The Review Score of 8.9 (8.920) out of 10 for Aspen Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Aspen Court Care Home is calculated as follows: ( (49 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 71 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.314 Points relating to the number of positive Reviews for Aspen Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 6 Positive Reviews ÷ 8.4 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Kim

Kim Leech

Job Title: Care Home Manager

Joined: 2008

Kim joined Notaro Care Homes in January 2008 as registered manager of Aspen Court Nursing Home, a home she managed successfully until last October, when she temporarily transferred to open and manage our newest home, Casa di Lusso, Bridgwater. Kim has since returned to Aspen Court Care Home Taunton after spending a year at Casa, helping to establish our newest dementia nursing home. Her career in care spans over 30 years, working for Somerset Mental Health Partnership in various capacities including Staff Nurse, Community Outreach Nurse and managing wards. Throughout her career, Kim has gained many sector specific qualifications including her NVQ Level 4 Leadership & Management qualification for registered managers.


Kim’s love of her job and her residents is clearly displayed by her work ethic; she is a dedicated, loyal manager who is respected by all.


In her spare time, Kim loves watching F1, learning about local and national history and delving into a great book.
Please feel free to contact Kim directly at kim.leech@notarohomes.co.uk


Frequently Asked Questions about Aspen Court Care Home

What types of Care is Aspen Court Care Home registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aspen Court Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aspen Court Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Aspen Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aspen Court Care Home to the centre of Taunton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.