Review from Robert L (Son of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience

Although my Dad was only at Aspen Court Care Home for a short period, I found the environment and staff very warm and welcoming. The rooms were very clean and tidy and all the staff were very caring. My Dad was treated with dignity and I cannot speak highly enough of the kindness shown by all at the

home during this sad time.

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Review from Judith K (Wife of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience

Every care and consideration was given encouraging activities in the early stages and on his final days, he was treated with great care and dignity. Couldn't ask for anything more.

Reply from Sharon Warren, Public Relations Manager at Aspen Court Care Home

Thank you so much for taking the time to share your experience of Aspen Court. I will be sure to share your comments with the management and staff of the home. Kindest regards

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Review from Barbara N (Stepdaughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience

My stepfather spent the final year of this year at Aspen Court after his previous care home closed. The standard of care given to him during this time was excellent and made us realise what he had been missing in his previous facility.
All the staff we met were extremely helpful and pleasant and we

were kept informed by phone when unable to visit in person. Two members of staff very kindly attended the funeral, which was appreciated.

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Review from David H (Father of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience

The care at Aspen Court has been of the highest quality. My son has had wonderful care for three years. We recommend the nursing staff and carers for all they have done for him. We found his wheelchair a godsend. Without it, he would have been bedridden. A big thank you to you all.

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Review from Mrs H (Daughter of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience

Dad was only in here for a few days before being transferred to hospital. If you want the best of the best, this is the place to go. Every staff member was friendly to us, bringing us chairs and tea and biscuits. They're amazing with the residents, and so many told me that they loved their job.
The

management are always accessible whatever time you visit. When you ring, someone always knows the latest information for you. They take great care to ensure residents do not just end up sitting in their rooms and encourage them to go to the dining room and lounge areas.
There are lots of opportunities for activities and trips out, which will be tailored to your taste. Food is excellent and the whole place is spotless with cleaners constantly working. The staff really do care, they are highly compassionate and attentive to residents and family. We will never forget the kindness shown to us all, and as I say this is the only place we want Dad to come back to because it just feels so right.

Reply from Sharon Warren, Public Relations Manager at Aspen Court Care Home

On behalf of Notaro Care Homes, may I thank you for taking the time to write such a wonderful review of Aspen Court. Each member of staff works tremendously hard for each and every resident and it's so touching to hear your wonderful experience whilst your father was living with us. I will be sure to share your words with each and every person involved within Aspen Court and the Notaro Family. Thank you.

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Review from Miriam A (Wife of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience

My husband's care at this nursing home was excellent.
I was kept informed of any changes/needs my husband required.
The staff supported me as well as my husband - they were caring and helpful when my husband died. The help, care and support I and my family received was excellent.

Reply from Sharon Warren, Public Relations Manager at Aspen Court Care Home

Thank you for taking the time to write a review of Aspen Court and the staff that work within the home. I will be sure to share your comments to all involved in caring and supporting your husband. It is vitally important for us to hear what out relatives think, as it helps us to monitor the effectiveness of our provisions. Once again thank you and best wishes.

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Review from Laura L (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience

Myself and family would like to thank all the staff at Aspen Court. My father was sadly only there for a very short time and he loved it. The care was outstanding. Dad was treated with the utmost kindness and respect both before and after his death. The home was beautifully clean and welcoming at all

times. Food freshly prepared and delicious. Room warm and staff friendly and accessible.

Reply from Sharon Warren, Public Relations Manager at Aspen Court Care Home

Thank you very much for taking the time to write such a lovely review of Aspen Court. I will be sure to share it with the hard-working staff across the home.

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Review from S D (Son of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience

We feel that everyone treated my mother so nicely from the cleaners to her fabulous nursing staff. Nothing was too much trouble.

We always felt she received excellent care and everything was done to make her last few days as pleasant as possible.

Reply from Sharon Warren, Public Relations Manager at Aspen Court Care Home

Thank you for taking the time to write a review of Aspen Court. I will be sure to share it with the staff at Aspen. Best wishes.

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Review from Diane B (Daughter of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience

My mum has recently passed. The care and understanding that was shown to me and my family was exceptional. Mum was treated with dignity and care. Over the 2 and 1/2 years she was at Aspen Court, the care that she received was excellent and the staff were always kind and courteous and they took as much

care of us when visiting as they did of Mum and the other residents.

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Review from Gerald W (Son of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience

My father has just died, having spent his last few months in Aspen Court Nursing Home. He could not have been in a better place. Unlike so many, this home is well run by a very caring team of experienced people. I cannot commend them highly enough! They made his last days bearable and understandable.

Thank you.

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Review from John B (Husband of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience

For the 2 and a half years my wife was at Aspen Court, she, and we her family, were treated with respect and kindness.
The staff at all levels were polite and courteous at all times.
I (we) could not have asked for more.

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Review from F H (Sister of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience

A lovely home and the staff are very good.
I was upset to see my brother in the day room, sat in a chair in pain and I did speak to one of the carers. Also, a resident shouting when my brother was not well and in his last days.
But I could not fault it.
Also the service with tea and coffee and a

biscuit.
They kept us informed what was going on.
The staff and management were there at all times for us.

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Review from B D (Husband of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience

Very satisfied

Reply from Sharon Warren, Public Relations Manager at Aspen Court Care Home

Thank you kindly for taking the time to write a review about Aspen Court.

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Review from Debbie E (Daughter of Resident) published on 29 May 2017
Submitted via Postal Card • Report

Overall Experience

The care given to the family was just as important to the staff as was the care for the residents. If we had any concerns about my dad, the management and senior staff were always willing to talk to us. Dad was a resident from 8th November 2016 until 17th April 2017.

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Review from Joyce E (Wife of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience

Our experience was very good from the first visit to the time when my husband sadly passed away. We were very impressed with the friendliness of the staff and how they card for him in his last few days.

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Review from Pat L (Wife of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience

They are lovely, friendly, caring staff here. My husband spent two and a half months at this home. He always looked clean and tidy.
Indeed the whole place was kept very clean. Near the end of his life and confined to bed, the nursing care was excellent. There was no hesitation in call the GP on a number

of occasions and I was always kept well informed. As relatives, we were treated with great kindness and compassion and frequently welcomed cups of tea and biscuits.
Even at his funeral the home was well represented. Thank you so much.

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Review from C B (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience

My father has lived in Aspen Court for six years now and it is absolutely amazing. The rooms are lovely, clean and homely, each is beautifully decorated and all airy and cheerful. The food is really excellent, lots of choice and delicious. All the staff here are brilliant, extremely friendly and always

helpful. Nothing is too much trouble for them. All the residents are looked after like family members and treated with so much dignity and respect. In fact, it is very noticeable how they all work so well together and enjoy their chosen profession. This shines through and is therefore reflected to both the residents and their families. From beginning to the end of their shifts all the staff remain positive, happy helpful and cheerful. It's incredible. It is a truly great feeling to know my Dad has the "best care possible" by such a brilliant team of staff at the lovely care home Aspen Court.

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Review from RC (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience

I would just to say how wonderful all the staff are as Aspen Court Care Home have been caring for my father.
Communication is very good and all the staff were polite, friendly and caring.

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Review from Maria B (Daughter of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience

My dad is at E.O.L at present. I would just like you to know how amazing ALL your staff have been to my dad and our family. Dad is keeping his dignity, nothing is too much trouble. Often we get a hand on our backs, or a cuddle, that means so much! Even down to the vicar being called, & what a lovely

man he is. Compassion, care, dignity. You have a fantastic home, it is like walking into family walking into Aspen Court.
Thank you from the bottom of our hearts.

Reply from Sharon Warren, PR Manager at Aspen Court Care Home

Hello Maria, thank you so much for taking the time to send such a lovely review of Aspen Court and our staff. Our staff work so hard and it's lovely to hear such kind words that I'm sure they will be over the moon to receive.

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Review from Angela M (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience

I have visited my mother every day since the beginning of January 2016. I am very grateful for the high level of medical, emotional, intellectual and physical care my mother has received. She is treated as an individual and with dignity. She has her hair done every week and her clothes are beautifully

washed and ironed. She loves the excellent food, staff ask her for her preferences before each meal. They always knock before entering her room. Staff are courteous, friendly and helpful. There are daily activities for residents.

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Aspen Court Care Home

Care Provided by Aspen Court Care Home

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Funding & Fees Guide for Aspen Court Care Home

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