All fees stated are plus funded nursing care (FNC)
Parking at the front and rear of the building
St Benedicts Nursing Home Ltd has a Review Score of 9.8 (9.844) out of 10, based on 15 reviews in the last 2 years. Over all time St Benedicts Nursing Home Ltd has 22 reviews.
Review from L T (Brother of Resident) published on 21 January 2025
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Overall Experience
4.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your kind review. We are so glad to read that your brother is "being well cared for."
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Review from Richard C (Son of Resident) published on 24 December 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your kind words. It's lovely to hear that our high standards are being maintained and nothing is too much trouble. Many thanks for your positive feedback.
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Review from Janet D (Daughter of Resident) published on 21 August 2024
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5.0 out of 5
Reply from David White, Owner at St Benedicts Nursing Home Ltd
Thank you for your kind words. Our staff are amazing, and we are very grateful for what they do on a daily basis!
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Review from Robert P (Son of Resident) published on 25 July 2024
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Overall Experience
5.0 out of 5
Reply from David White, Owner at St Benedicts Nursing Home Ltd
Robert, your review is so greatly appreciated. All our staff work so very hard and it's lovely to hear that their hard work and dedication is being noticed by our families and residents. Your kind words will be passed on to our team! Many thanks.
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Review from D T (Daughter of Resident) published on 5 June 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your heartfelt review. We are so pleased to hear that your Mum and also your family could rely on the St Bens family to support you all at your time of need.
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Review from Sharron S (Daughter of Resident) published on 18 March 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your review. Your recommendation is greatly appreciated.
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Review from Richard B (Husband of Resident) published on 18 March 2024
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Overall Experience
5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you so much for your lovely feedback, we are all so pleased that you and your wife are so happy with St Benedicts.
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Review from Leanne M (Granddaughter of Resident) published on 26 February 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your lovely feedback. We strive to make everyone feel welcome, and give all of our residents a "home from home" feel. It's excellent to hear that you were so happy with the care your grandad received whilst at St Benedicts.
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Review from Hilary Q (Daughter of Resident) published on 26 February 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for taking the time to write such a lovely review. I’m so pleased to hear your Father has settled in so well and is enjoying his stay with us.
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Review from Pauline B (Sister of Resident) published on 16 February 2024
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Overall Experience
5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your feedback. I'm so pleased to hear that you are now in a position to be a sister again and support your brother.
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Review from J P (Grandson of Resident) published on 16 February 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
We really appreciate your kind comments and thank you for your recommendation. It's lovely to know our staff are making you feel welcome and the compassionate care that your grandmother is receiving.
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Review from Caroline H (Daughter-in-law of Resident) published on 14 February 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you for your lovely comments. We are delighted to hear that you are so pleased with your father-in-law's care.
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Review from G H (Son of Resident) published on 9 February 2024
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5.0 out of 5
Reply from Philip White, Owner at St Benedicts Nursing Home Ltd
Thank you so much for your lovely review; it is so nice to read about your opinions about St Benedicts.
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Review from J B (Wife of Resident) published on 1 February 2024
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5.0 out of 5
Reply from David White, Owner at St Benedicts Nursing Home Ltd
Your review is very kind and heartfelt; thank you. We were both honoured and privileged to look after your husband and also you in your time of need!
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Review from Alison P (Daughter of Resident) published on 29 January 2024
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Overall Experience
5.0 out of 5
Reply from David White, Owner at St Benedicts Nursing Home Ltd
Alison, thank you so much for your kind words. Our staff greatly appreciate your review. Many thanks.
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Review from E T (Granddaughter of Resident) published on 5 April 2022
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1.0 out of 5
Reply from Philip White, Operations Manager at St Benedicts Nursing Home Ltd
As you are fully aware an investigation was undertaken following a complaint by yourself. Sadly an electric shaver charging lead was misplaced and a replacement was offered to be purchased, this has yet to be taken up by you. All other complaints you have raised above were found not to be accurate, lacked evidence or were factually incorrect. Our investigation has been sent to CQC and Somerset County Council also, following a copy of your complaint that you sent to them.
I'm sorry you feel so strongly about trying to tarnish St Benedicts name, we take great pride in offering a high standard of care, and nearly all our families are extremely grateful for the care and empathy that we show them and their loved ones.
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Review from Paul P (Son of Resident) published on 13 May 2020
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Overall Experience
5.0 out of 5
Reply from Philip White, Operations Manager at St Benedicts Nursing Home Ltd
Thank you for your kind words. It's great to hear that you are so pleased with the care that your father is receiving whilst staying in our nursing home and I will pass on your kind comments to all of our staff!
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Review from Penny (Daughter of Resident) published on 10 February 2020
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Overall Experience
5.0 out of 5
Reply from William Merivale, Assistant Operations Manager at St Benedicts Nursing Home Ltd
Thank you very much for your kind words. It's great to hear our staff made your mum feel at home. She is greatly missed by us all.
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Review from Esme I (Granddaughter of Resident) published on 2 September 2019
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5.0 out of 5
Reply from David White, Owner at St Benedicts Nursing Home Ltd
Thank you for your kind words and we are very pleased to hear how happy you are with the care your Grandmother is receiving.
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Review from Shaun G (Son of Resident) published on 5 April 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ann Barclay, Home Manager at St Benedicts Nursing Home Ltd
Thank you so much for your kind words and taking the time to make these comments. Our thoughts are with you.
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The Review Score of 9.8 (9.844) out of 10 for St Benedicts Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.844 for St Benedicts Nursing Home Ltd is calculated as follows: ( (146 Excellents x 5) + (27 Goods x 4) ) ÷ 173 Ratings = 4.844
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Benedicts Nursing Home Ltd is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2019
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Job Title: Home Manager
Joined: 2008
Ann originally trained to become a Registered Nurse at the Charing Cross Hospital in Fulham, qualifying in 1986, and worked across a range of disciplines before relocating to Somerset in 2003. She joined us full-time in 2008.
She says: "I realised how much I enjoyed working in a nursing home environment and making a difference to the residents living there - I so love hearing our residents laughing. For me, the key is dignity, independence, respect for our residents – and having them enjoy their lives."
When not at work, Ann enjoys walking her dog, running, swimming, eating “posh nosh”, spending time in Cornwall and travelling around the UK in her VW camper van, holidays abroad, watching F1 racing and birds, and watercolour painting.
Job Title: Assistant Operations Manager
Joined: 2016
William has been with us since 2016. He previously worked in further education as a lecturer and sports coordinator.
He says: “What I love about coming into work is the sense of teamwork among our amazing staff. We work so closely together, and they make me feel proud. They all represent the homes so professionally. They’re doing a job they love and it shows! Another highlight is celebrating milestones with residents, their families and friends and the best part, by far, is sharing wonderful words of praise and gratitude about our staff.”
Outside work, William enjoys all sports – both watching and playing. He also loves watching his children play sports and "encouraging" them to watch it with him.
Job Title: Operations Manager
Joined: 2003
Philip started working full-time at St Benedict's in 2003 but previous to this worked in the kitchen at weekends washing up from the age of 16.
Philip is the son of David White, who established the business in 1984 alongside his father, Philip's grandfather Leslie.
In his 20 years at St Benedict's, the home has increased in size from a 38-bed nursing home to now a 60-bed nursing and dementia nursing home.
He says: "At the heart of the care we provide is our commitment to providing a relaxed and nurturing home-from-home environment for our residents and ensuring they retain a genuine connection with their friends and families and local communities. This is what makes our homes special and our work so rewarding.”
Philip has always lived locally growing up in Wells, Somerset where he now lives with his wife and 2 Daughters.
Job Title: Quality Assurance Manager
Joined: 2023
Bonnie is responsible for overseeing all three of our homes, supporting the managers and helping ensure overall quality, systems compliance, new care planning and supporting governance principles.
She joined us in 2023 after a decade with a specialist dementia care home in Wellington, first as clinical lead for dementia care then as deputy manager.
She says: "Working in care is one of the most rewarding things you can do: knowing it’s in your hands to deliver the best quality of life for your residents and enjoying the variety of a working environment where no two days are ever the same."
A mother of two, Bonnie enjoys spending time with her children, her extended family and her dogs.
Job Title: Deputy Home Manager
Joined: 2025
Peter has worked in the care sector for 37 years, both with the NHS and in the private mental health sector.
“Dementia care is a specialism which is less well understood than many, and it’s a condition for which there is currently no cure, but that doesn’t mean we can’t make an important difference to the lives of those we support. Every day is a learning opportunity, both for myself and the rest of my colleagues: we learn from each other and we learn from the residents. It’s such a rewarding environment.”
Outside work Peter enjoys gardening, the company of his ginger cat Lego, travelling and keeping abreast of world news. He and his wife, a counsellor and occupational therapist, have two adult children, currently both at university.
You could also do a FB post as follows:
We are so pleased to have Peter Hansraj on board as our new deputy manager. With 37 years’ experience in health care, Peter’s previous roles have included orthopaedic specialist nurse and nurse manager with the NHS, and clinical lead in the private mental health sector at a specialist college for adults with brain injuries and learning disabilities.
His enthusiasm and cheerful personality are infectious, and with his natural teaching ability he is already passing on his clinical knowledge and expertise to staff in the home.
