Review from A H (Daughter-in-law of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience

We are so pleased with the care our loved one is receiving. She mentioned the other day how nice everyone is at Catherine House. It gives us all enormous peace of mind to know she is happy there.

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Review from Catherine R (Daughter of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience

We first viewed the home in December when we were made very welcome. All questions were answered and we were able to speak to staff and residents. Since my father moved in he has settled his needs met and he is confident and comfortable in the setting. We are always welcomed and see the care and dignity

given to those who live there.

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Review from Vicki D (Son of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience

We came to visit my dad and we were treated to a lovely meal together. It was a really special experience that was memorable and fun.
Thank you for the lovely food and setting and making Mother's Day very special.

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Review from Kellie W (Niece of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience

My uncle has advanced vascular dementia and can be challenging to say the least. He has deteriorated over his time here but the staff and managers care and treat him with respect and understanding and he goes on outings and joins in with activities, something he had never done before. The staff make

him laugh and we have made his room home from home. Excellent care for his complex needs and I feel it gives me peace of mind.

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Review from John D (Son of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience

The primary ingredient: "care" is in abundance here.
The compassion of the manager is reflected throughout all the staff.
Entertainments are a regular feature, my own mother particularly enjoyed the "sing a longs" of 40's/50's music.
Do be aware though, that if your relative's stay was arranged by

social services, there will be a huge increase, over 100% in fees if they become self-funding.

Reply from Claire Hurworth, Care Line Manager at Catherine House Care Home

Thank you for taking the time to review Catherine House, we would like to thank you for your kind comments regarding the Home Manager and colleagues, and we will pass on your recognition. It is pleasing to hear that your Mother enjoyed the regular activities and overall stay within the home. We have noted your comments in relation to the differentials within the fee rates of the local authority and private pay. We are working closely with the local authority to provide a rate that compliments the true cost of care, whilst maintaining high levels of care, hotel services and lifestyle of our Residents. We regularly review and monitor our rates within the marketplace.

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Review from Ian C (Nephew of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience

My uncle is very happy here, he settled very quickly and was made to feel at home by everyone. The staff are all very friendly to him and to us as visitors.
The home is clean and appears very well run.
We love to hear of all the goings on and the support to go out into the town.

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Review from Martin Y (Husband of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience

Catherine House is a first-class nursing home with excellent proactive carers and run by a solid, hands-on management team.
The atmosphere as soon as you enter the building is one of friendliness and efficiency and the carers work hard to satisfy the needs of the residents.

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Review from L V (Granddaughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience

My nan was a resident at Catherine House from August 2017 until she passed away at the beginning of June 2018. All the care staff were extremely professional and attentive to my nan's needs, nothing was ever too much trouble.
As a family, they ensured we were always fully informed and were always very

friendly.
All the staff made sure my nan's last days were comfortable and made her feel like she was never too much trouble and 'special'.

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Review from Karen H (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience

My mother became a resident after an operation to remove a breast tumour. Since then she has become less able to care for herself. She is looked after very well in a practical sense and her health is regularly monitored. Everything is done to make her life comfortable and happy and I am very grateful

to the home for providing the excellent care.

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Review from Joy H (Wife of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience

My husband was a resident at Catherine House for some three and a half months. He suffered with dementia and other health problems.
I spent some time there, every day and found the staff very caring indeed. I was made to feel like 'part of the family'.
My husband died at Catherine House and the end

of life care he received was outstanding.
An excellent care home!!

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Review from Judy H (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience

My father moved in July 2017 full of trepidation. This soon disappeared and he is happier now than he has been for a long time.
The staff are all very friendly and caring and the social activities are second to none. The home manager and her deputy are extremely helpful and always have time for a

chat if it is necessary. Overall a very good home and good atmosphere.

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Review from Luke O (Grandson of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience

Friendly atmosphere, staff always welcoming and polite. My grandfather is very happy there.

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Review from N W (Son of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience

We find the staff excellent at Catherine House Care Home always willing to help. The menu is very good and Dad loves every meal time.

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Review from Michael B (Son of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience

The staff team, from manager and deputy to those engaged with daily personal care form a community of collaborative care and concern for my mother and the other residents. They encourage us to be part of that community and add our gifts where we can. They draw in medical and other professionals to offer

necessary additional support and guidance. They engage in dialogue to enable the well-being of my mother and other residents to be at the centre of their task. They offer a professional person-centred and comprehensive approach to care for all residents and those supporting them.

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Review from Maisie H (Resident) assisted by family/friend published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience

People are friendly. I have been well looked after. I have wanted for nothing. Food is lovely. Entertainment excellent (he can play but he can't sing!)
I have made good friends. We have lots of fun.

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Review from B P (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience

The staff are professional, caring and friendly. They obviously get on well with residents and each other. My mother has taken no time at all to settle in and feel secure.

She is well cared for and after less than a week, loves it there.

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Review from Tony N (Son of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience

We are very pleased with the care given to mum. Everyone working at the home are always friendly, polite and very helpful. Mum is being treated with dignity.

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Review from T D (Granddaughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience

I could not wish for a better place for my nan to her had been outstanding. It was hard having to accept that the care we were providing was not enough anymore, but Catherine House has really made the choice easier with the kindness they show.
On every visit I can see how well my nan has been cared

for and she always seems content and happy.

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Review from A S (Wife of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience

My husband had 4 months at Catherine House after a long spell in hospital. He improved greatly with the care supplied and my daily visits, so was able to come home on April 21st. He continues to improve and we hope he will remain so. I would be quite happy to use Catherine House again.

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Review from S B (Daughter of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience

Mum enjoyed her final 6 months here after moving from another place. (They couldn't meet her needs) Staff were first class under extreme pressure. They were almost always caring, compassionate and respectful of mum. Although mum had a large room it was a little tired in decor and on the dark side which

sometimes affected mums mood.

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Catherine House Care Home

Care Provided by Catherine House Care Home

Good to Know

Funding & Fees Guide for Catherine House Care Home

Facilities