Fee rates are provided as a guide only. Actual fees are dependant on an individuals needs, type of accommodation provided and level of care required.
We are very happy to provide a quotation upon request. We are able to offer assistance with navigating the various options available around paying for care.
Visitors welcome to visit anytime. They are however, requested to contact the Admin Team to book for visiting time. The home encourage visitors to do their Lateral flow Test before visiting if they can - this is to help them control the possible spread of Covid-19 in the Home.
Parking on-site
Clare Hall Nursing Home has a Review Score of 9.4 (9.353) out of 10, based on 9 reviews in the last 2 years. Over all time Clare Hall Nursing Home has 45 reviews.
Review from Paul W (Nephew of Resident) published on 17 March 2025
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Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home
Thank you very much for your kind comments, it is much appreciated. We are pleased that you have found our staff to be compassionate and upholding high standards during a difficult period for everyone involved.
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Review from Richard P (Son of Resident) published on 4 October 2024
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Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home
Thank you for your kind words. This positive feedback will be passed on to our staff. It was our pleasure to take care of your mother.
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Review from Sharon C (Daughter of Resident) published on 9 August 2024
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Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home
Thank you so much for your kind words, it was our honour to meet and care for your mum and your family. We are so pleased to hear that you had such a great experience with us at Clare Hall. We will pass your feedback on to all our staff.
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Review from B R (Daughter of Resident) published on 20 June 2024
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Reply from Kirsty Atkins, Deputy Manager at Clare Hall Nursing Home
Thank you so much for your review. We are pleased to read that you are having a positive experience here at Clare Hall. It is our pleasure to care for Dad. We will pass your feedback to the whole team.
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Review from G C (Son of Resident) published on 11 June 2024
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Reply from Dennis Tahalele, Group Business & Compliance Manager at Clare Hall Nursing Home
Thank you for your kind words and positive review. We are pleased that we have been able to assist with making Dad's day unforgettable and special, and we would be more than happy to do so again.
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Review from L C (Daughter of Resident) published on 9 November 2023
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Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home
Thank you for your kind words, I am pleased that you had a positive experience here at Clare Hall. I will pass your positive feedback on to our staff. It was a pleasure to meet you all and to meet your mother and care for her.
Wishing you and your family all the best.
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Review from K C (Daughter of Resident) published on 26 October 2023
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Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home
Thank you so much for your kind comments. It is much appreciated and we hope you and your family are keeping well.
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Review from Susan K (Partner of Resident) published on 20 September 2023
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Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home
Thank you for your review. It was a pleasure to meet both you and your partner, and we are pleased you had a good experience with us here at Clare Hall.
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Review from Angela J (Daughter of Resident) published on 14 July 2023
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Reply from Kirsty Atkins, Deputy Manager - Care at Clare Hall Nursing Home
Thank you for your review. It was our pleasure to care for your mother and to meet you all.
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Review from Dianne H (Daughter of Resident) published on 4 January 2023
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Reply from Amanda Davidson, Manager at Clare Hall Nursing Home
Thank you very much for your positive review. Feedback is always greatly appreciated.
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Review from Vivien B (Daughter of Resident) published on 3 November 2022
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Reply from Sam Smith, Manager at Clare Hall Nursing Home
Thank you for your kind comments. The staff will receive this feedback. It is appreciated.
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Review from Louise F (Wife of Resident) published on 6 October 2022
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Reply from Florence Calica, Manager at Clare Hall Nursing Home
Dear Louise,
Thank you for your feedback and kind words, We will continue to do our best to provide the best care to our residents.
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Review from J B (Daughter of Resident) published on 23 June 2022
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Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home
Dear J B, thank you for your feedback and kind words; and thank you for joining us during our Jubilee garden party - our staff have put lots of effort to ensure all our residents and their loved ones will have a great time. We look forward to welcoming you on your visits and if there's anything else we can do to make things better - please let us know. Take care and keep well.
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Review from L L (Niece of Resident) published on 23 June 2022
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Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home
Dear L L, thank you for your feedback. We take delight and are really grateful that the hard work of our staff are being recognised and appreciated, especially during these challenging times. We operate on an open-door policy hence if there's anything else we can do for your loved one - please let us know. Take care and keep well.
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Review from Christine S (Wife of Resident) published on 23 June 2022
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Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home
Dear Christine,
Thank you for your feedback and kind words, we will endeavour to continue to provide the best care not only to our residents but to their loved ones as well. It is always a delight to see you around. Take care and keep well.
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Review from Mary E (Resident) published on 15 June 2022
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Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home
Dear Mary,
Thank you for your kind words and we are glad that you're having a good experience here at Clare Hall. We always strive to provide the best care and service to all our residents and their families. If there's anything else we can do for you, please let us know. We wish you well.
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Review from Robert G (Son of Resident) published on 7 June 2022
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Reply from Kathleen Ortiz, Area & Compliance Manager at Clare Hall Nursing Home
Dear Robert
Thank you very much for your kind words and your great support for Clare Hall as it transitioned with all the challenges and changes in the last few months. We will continue to endeavour to provide the best care for your mum and for all our residents. Take care and best wishes.
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Review from Stuart G (Husband of Resident) published on 8 April 2022
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Reply from Kathleen Ortiz, Group Operations & Compliance Manager at Clare Hall Nursing Home
Thank you for your kind words Stuart G! We at Clare Hall Nursing Home strive to provide the best care for our residents and their families. All the staff are honoured to have had the chance to care for your wife and we are glad to know that she had great times here at Clare Hall. We wish you well.
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Review from Paul R (Grandson of Resident) published on 29 October 2021
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Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home
Thank you for your review. We regret that you feel this way. Since you have raised your concerns, we have responded and investigated this accordingly and provided you with a full and prompt response. We have acknowledged some of the shortcomings in this particular situation and have learned valuable lessons from this.
We do not agree with all your statements, which was further explained in our complaint response, but we understand your overall feeling of disappointment. We wish you and your family all the very best.
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Review from Shannon C (Granddaughter of Resident) published on 23 February 2021
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Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home
We regret that you are using this review platform to express your feelings of discontent. It is very unfortunate that your nan contracted Covid-19 and did not tolerate her usual diet and fluid intake. This particular matter was looked at by the local safeguarding team, who - at the outset - considered the claim unsubstantiated and therefore this did not progress to a further section 42 enquiry. Your personal conduct has been questionable throughout which is not supported. As a transparent organisation, we will not attempt to remove your review. We wish you all the very best.
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The Review Score of 9.4 (9.353) out of 10 for Clare Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.664 for Clare Hall Nursing Home is calculated as follows: ( (71 Excellents x 5) + (36 Goods x 4) ) ÷ 107 Ratings = 4.664
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.689 Points relating to the number of positive Reviews for Clare Hall Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 9 Positive Reviews ÷ 11.4 = 0.789
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Aug 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 06 Mar 2025
We currently have 3 vacancies. We are always happy to assist with any questions or queries you have, please contact the manager for an informal chat in the first instance.
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