Clare Hall Nursing Home

Ston Easton, Radstock BA3 4DE
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9.4 45 Reviews
  • Clare Hall Nursing Home, Radstock
Clare Hall Nursing Home can be found in the peaceful Somerset village of Ston Easton, which is approximately 11 miles south-west of Bath and 7 miles northeast of Wells, and has an interesting history before the home was converted into a nursing home in 1986.

Clare Hall is a homely, intimate home with 43 single rooms and 4 rooms specifically designed for couples, 26 of these rooms have en suite toilet and/or wet room.

The home boasts of two lounges, a large conservatory and a grand dining room.

Clare Hall is surrounded by impressive and extensive well-maintained grounds that are accessible to the residents. There is a water feature, a sensory garden and a greenhouse for any green-fingered residents. The majority of the well-appointed rooms overlook this magnificent view.

There are activities arranged daily for residents to enjoy in the communal lounge, and this is also a place residents can catch up with family and friends.

Clare Hall has the ability to care for people both under and over the age of 65 who have general residential, nursing or complex nursing care needs. Whether looking for short term or long term care, Clare Hall has the flexibility to accommodate for both.

The Chef creates a wide range of balanced, nutritious dishes, prepared daily using only the freshest produce. Residents can choose to eat in the dining room, or their rooms.

Clare Hall has wifi signal throughout the home which can be accessed by the residents who would like to ‘browse the internet’, be active on social media or communicate with their loved ones via video call.

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Care Provided by Clare Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Dennis Tahalele & Kirsty Atkins (Registered Manager)
  • Admission Criteria
    • Direct Referrals, Local Authority and Hospital discharge referrals
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (11)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for Clare Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Fee rates are provided as a guide only. Actual fees are dependant on an individuals needs, type of accommodation provided and level of care required.


    We are very happy to provide a quotation upon request. We are able to offer assistance with navigating the various options available around paying for care.

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit anytime. They are however, requested to contact the Admin Team to book for visiting time. The home encourage visitors to do their Lateral flow Test before visiting if they can - this is to help them control the possible spread of Covid-19 in the Home.


  • Parking

  • Parking on-site


Clare Hall Nursing Home Reviews (45)

Total of 45, showing 21-40
9.4

Clare Hall Nursing Home has a Review Score of 9.4 (9.353) out of 10, based on 9 reviews in the last 2 years. Over all time Clare Hall Nursing Home has 45 reviews.

Overall Experience

  • 28
  • 13
  • 2
  • 0
  • 2

Date Published

45
2
5
9
36

Review from S S (Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt most happy and content in this place.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for giving us an outstanding rating and we are pleased to hear that you felt happy and content at our home. We will pass on your praise to our staff and hope all is working out for the best.


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Review from Julia L (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the care and kindness of all the staff at Clare Hall. I would highly recommend it to anyone. My mother's room was spacious, light and nicely furnished. Everywhere, both rooms and public spaces, are clean and attractive - homely too. We felt confident that she was safe and well
cared for at Clare Hall.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you for taking the time to post such a positive review of Clare Hall. Most importantly, we are so pleased that you feel that the care we provided Mum with was highly satisfactory. Thank you again.


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Review from J P (Son of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel like Clare Hall is an excellent facility. Staff are always positive - willing to provide additional support and feedback. It is a very personable environment. Clean and homely.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for taking the time posting such a positive review. We are pleased to hear that you're very satisfied with Clare Hall's staff and environment. Please do let us know if there is anything we can do better.


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Review from J R (Daughter of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Clare Hall enough. All levels of the staff team show empathy, patience, kindness and understanding with my mother who has dementia. Staff are always happy which reflects on mum as they always appear to have a good rapport between them. There's a wide range of activities, handicrafts,
quizzes, music etc, coffee mornings and opportunities to go to coffee mornings at the village hall or church. Mum rarely joins in but it is satisfying to know the option is there. There's a varied menu and meals are well presented and appetising with a variety of vegetables. I am always informed of any changes or concerns in mum's health and well-being etc. We are both very happy.

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Review from Christine D (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Clare Hall do a wonderful job of looking after my mother who remains very happy and settled. I am glad she now spends more time in the middle lounge and joins in with the well-planned activities. The Christmas party was very enjoyable with excellent food.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for taking the time posting such a positive review. We are pleased to hear that the Christmas party was very enjoyable. Our Chef did go out of his way putting on a good spread. Thank you again and please do let us know if there is anything we can do better.


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Review from K F (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are welcoming and help and support family when it's needed. You can have a chat and laugh with them to lighten the mood.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you for taking the time to submit a positive review. We will take on board the areas that haven't received the rating we expect. Please do let us know if there is anything else we can do better.


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Review from L B (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken to Clare Hall for the last few weeks/months of her life. We found the staff caring and once mum had attached herself to one nurse, she was happy to do what the nurse asked. She had an amazing room. She was beginning to go off food but they asked if there was any food/drink that they could
provide for her.
The family was kept up to date on her progress and felt comfortable coming and going any time of the day or night.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for taking the time posting such a positive review. We are so pleased to hear that we have made a meaningful contribution to you, your family and most importantly, your mum, which was a difficult time for you all.


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Review from M P (Daughter of Resident) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the care home for respite following a broken leg. She was on the pathway between hospital and home. The nursing home is brilliant for my mum's needs. The only problem I have is mum can never do her books as she cannot reach them on the locker.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for taking the time to submit such a positive review. It is much appreciated and your kind comments will be shared with our staff. We have taken your comments on board re: locker and will make sure this will not be an issue going forward.


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Review from G H (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old mother stayed for the first time for 2 weeks respite care at Clare Hall and really enjoyed it. She liked spending time with other residents and joining in the activities. Everyone made her feel welcome. Also, I found the management to be efficient and accommodating. Their friendly professionalism
was appreciated when organising her stay. My mother will look forward to her next respite break there in the knowledge that she will be well looked after.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for taking the time to post such a positive review. We are delighted that your mum has enjoyed her respite stay and we are looking forward to welcoming mum back. Please do let us know if there is anything we can do to meet mum's care needs even better.


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Review from J N (Wife of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter and I are very happy with the level of care my husband receives at Clare Hall. The staff are very kind and attentive and fully aware of all his needs. There might be the odd minor hiccup now and again but this would be the case in any care home. I would not hesitate to recommend Clare Hall
to others, indeed I have done so. What I particularly like is that Clare Hall does not just care for residents in terms of their personal well being, it also offers a wide and varied programme of activities so that residents are both stimulated and entertained.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for your very kind comments, which will be shared with the wider team. We are very pleased to hear that your husband has settled in well. Please do let us know if there is anything we can do better.


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Review from Lucinda N (Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clare Hall is a very friendly, caring nursing home. The staff are lovely and always very helpful and patient.
The grounds are always beautifully kept and very colourful.
The food is quite nice and you have a good choice, always very hot.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for your positive review. Your kind words will be shared with the wider team. Please do let us know if there is anything we can do better.


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Review from E P (Respite Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Day staff excellent, night staff some not so caring.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you for taking the time to submit a review. Your comments are very valuable. I would like to invite you to contact the Home Manager or myself to discuss further so that we can take appropriate actions to improve this.


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Review from C B (Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy.

Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

We are very pleased to hear you are happy staying with us.


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Review from P G (Son of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home with kind and friendly staff that have done a brilliant job of looking after my father. The home is always clean and tidy and always smells lovely. There is always plenty of staff around. The grounds that it is is situated in are beautifully kept. A super care home that we would
highly recommend, with super staff and brilliant care.

Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

Thank you for taking the time to complete a review card and for your kind comments, I will ensure these are passed on to our team.


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Review from Lorraine D (Niece of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle went to Clare Hall in April 2019 from the hospital. I cannot fault Clare Hall at all. He is a 91-year old still very much "switched on" and he was taken care of by lovely efficient caring staff. He was always clean, well-fed and cared for. He had never been away from home beforehand but fitted
in well and was highly thought of by the staff. I would thoroughly and absolutely recommend Clare Hall for care and comfort.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you so much for your very positive response, which is highly appreciated. We will make sure that your comments will be passed on to our great team of carers and nurses.


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Review from V P (Niece of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very helpful from the first day. Very impressed.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for your positive review. You can't do first impressions for a second time so I'm pleased to hear we have done it right. Please do let us know if there is anything we can do better.


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Review from Philip L (Husband of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clare Hall is a place of serene loving care. Staff are always polite and helpful.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Dear Philip, thank you for your kind words which we will share with our staff. Thank you for taking the time to submit such a positive review.


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Review from Jan N (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is good staff and helpful and dad seems well. The meals he says are not always hot so when they are not hot, he tends not to eat them and for some reason, he doesn't tell the staff. Also, when he rings his call bell (not very often), they take a long time to come.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Dear Jan, Thank you for your review. We take your comments seriously and will discuss this with your dad and the team. Please do not hesitate to speak with the management team in the first instance when you have any concerns.


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Review from Leslie Z (Daughter of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Consistent and caring support. A stable nursing group who do a wonderful job of caring for our father. They are cognisant of the need to maintain patients/residents dignity and professionalism while still being friendly and good communicators. Our father tends not to use many of the activities provided
hence the satisfactory rating. He reads and listens to music which is his preference.

Reply from Sarah Prosser, Administrator at Clare Hall Nursing Home

Dear Leslie, thank you for taking the time to offer your kind feedback.


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Review from L R (Daughter of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Clare Hall for 4 years and I have not had any problems with the management or staff and carers are very good to all patients. They provide good activities and good food. Rooms are very clean.

Reply from Dennis Tahalele, Area & Compliance Manager at Clare Hall Nursing Home

Thank you very much for your positive review of the home, it is much appreciated. Your kind words will be shared with all our staff.


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Current Review Score: 9.4 (9.353)

Overview of Review Score

The Review Score of 9.4 (9.353) out of 10 for Clare Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.664 for Clare Hall Nursing Home is calculated as follows: ( (71 Excellents x 5) + (36 Goods x 4) ) ÷ 107 Ratings = 4.664

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.689 Points relating to the number of positive Reviews for Clare Hall Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 9 Positive Reviews ÷ 11.4 = 0.789

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 06 Mar 2025

We currently have 3 vacancies. We are always happy to assist with any questions or queries you have, please contact the manager for an informal chat in the first instance.


Awards / Recognitions (1)

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