Dunkirk Memorial House

Minehead Road, Bishops Lydeard, Taunton TA4 3BT
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9.7 25 Reviews
  • Dunkirk Memorial House, Taunton
Dunkirk Memorial House is situated close to the village of Bishops Lydeard, eight miles from the bustling town of Taunton, Somerset. It is set in acres of landscaped gardens, between the Quantock and Brendon Hills, and accommodates up to 90 residents in spacious rooms, all of which have en-suite facilities. Residents wishing to venture further afield can take advantage of the regular trips in the minibus to local towns and places of interest.

There’s a shared bond at Dunkirk Memorial House because each resident has a Service connection. It means there’s a team spirit and a feeling that everyone looks out for each other. The home goes the extra mile to make residents feel as comfortable as possible – after all, it’s their home. As well as the spacious lounges and beautiful gardens, there are plenty of places to sit and have a chat or enjoy the views over the Somerset countryside.

Residents are encouraged to continue their hobbies, or even try out something new. For example, there is a monthly Luncheon Club, as well as visits to gardens and the coast. The home also has indoor skittles, art and craft classes, armchair exercise sessions, social evenings in the bar, games of scrabble and cards, and books to borrow. There are several spacious lounges where residents can socialise or sit quietly and read. The home has a delightful Chapel with regular services, and a memorial garden for Remembrance services and quiet reflection.

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Care Provided by Dunkirk Memorial House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anne Lewin (Matron/Manager)
  • Admission Criteria
    • Ex-Service men and women and their spouses
    • Ages 65+
  • Room Information
    • Single Rooms (86)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Dunkirk Memorial House

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,182
    • Self-Funded Nursing Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,182
    • RESPITE Self-Funded Nursing Care from £1,495

  • Residential Dementia Care fees are £1,213 per week. Fees are exclusive of hairdresser, chiropody, and incidentals such as newspapers and bar spend.
  • (these prices are only a guideline, please contact Dunkirk Memorial House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Parking available on site


Dunkirk Memorial House Reviews (25)

Total of 25, showing 1-20
9.7

Dunkirk Memorial House has a Review Score of 9.7 (9.683) out of 10, based on 15 reviews in the last 2 years. Over all time Dunkirk Memorial House has 25 reviews.

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Review from Neil D (Friend of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited Dunkirk Memorial House Care Centre, for the service of a close friend who had passed away, the staff were very caring and those I spoke with had a great sense of pride in the difficult, I would imagine, job that they do. The Centre looks amazing and the residents I met had big smiles.
Thank you to all for the care and compassion you give.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

We appreciate you taking the time to review Dunkirk Memorial House. It's kind of you to thank our staff for their care and compassion. I will take pleasure in sharing your review with the team.


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Review from Carol Q (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Dunkirk House enough. My mum was there for nearly three years, and the care she received was outstanding from all staff. All staff were helpful, friendly and most importantly skilled in the work that they carried out. Thank you

Reply from Theresa Andrews, Deputy Manager at Dunkirk Memorial House

Thank you for your kind words - we remember your Mum with great fondness.


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Review from Adrian B (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Dunkirk House, in the dementia wing (Dunkirk Mews), for over a year, until she sadly passed away recently. From the moment my sister and myself walked in the main building, to inspect the home on behalf of my mother before her stay, we were so impressed with everything. It is a beautiful
building, in a beautiful location, with beautiful grounds. The staff in the dementia wing do a difficult job incredibly well. The residents are really well attended to, the food/catering is amazing, and they have many activities throughout the week to keep them entertained. My mother was really well cared for and attended to around the time of her passing. Only one word of caution, the residents are looked after so well that many of them live to be in their nineties, and at the time of writing I believe some are around the age of 100! If you are lucky enough to have the option of having a relative stay here then look no further. I cannot speak too highly of Dunkirk House.

Reply from Theresa Andrews, Deputy Manager at Dunkirk Memorial House

Thank you very much for you lovely review. We're so glad to have supported your mother and family in her final year - it was a pleasure.


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Review from J M (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start, we were impressed by, and delighted with the level of respect shown to our dad, as well as all the care and consideration afforded him by all the staff. Every effort was made to make him feel at home and to ensure that his needs and wants were met. They also looked after us as family
members. He could not have been better cared for; you could not fault their professionalism and the kindness was exceptional.

Reply from Theresa Andrews, Deputy Manager at Dunkirk Memorial House

Thank you so much for your kind words. We very much enjoyed supporting your dad during his time here, he made us smile every single day with his warmth and humour.


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Review from A G (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old father became a resident a little over a month ago having lived with my wife and I for eighteen months after my mother passed away. He was very impressed when he came to look a the home a couple of weeks previously, but we were a little unsure of how he would adapt. We needn't have worried
because it became obvious after the first couple of weeks that once had got over the problem of finding his way around the home he settled very well. He is really happy with the level of attention and support given by all members of staff, and his room is really good having brought quite a lot of his own furniture and pictures. He is impressed with the meals both with menu choices, and the quality of the food, and is slowly making the acquaintance of some of the other residents. I feel quite relieved that this latest change in his life has been achieved without any drama or concerns and would like to thank all the staff for their support during this transition

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for your positive review, its wonderful to hear your father has settled in so well at Dunkirk Memorial House.


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Review from H Y (Friend of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff at Dunkirk Memorial House amazingly helpful. They were kind and considerate to my friend and myself as a visitor. They went over and above to bring and sort out my friend's computer issues. Thank you.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to complete a review, I will be pleased to share your feedback with our team.


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Review from Joan P (Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here and having animals around is a real bonus for me, it is a happy place. My only problem is that it is difficult to see a doctor if required, as it is outside. However, that is not the fault of the home.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

It's lovely to hear you are very happy at Dunkirk Memorial House. We have recently reviewed our ways of working with the local surgery, the care staff will be happy to arrange for you any medical appointments you may require. Thank you for taking the time to review us.


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Review from D D (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, facilities are good.
My mum is very happy here.
I am always kept informed of any changes of medication or if they have any concerns for Mum's welfare.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

It is great to hear that your mother is very happy here at Dunkirk Memorial House and it's always special when staff are recognised for being caring. Many thanks for reviewing us.


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Review from Martin G (Son of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last days of her life at Dunkirk House, having only had a short time to organise it. There is a longer but all good story of how the staff were so helpful and wonderful, but my all too short summary would be that this is a family home of love, understanding and mutual connection.
It was a joy to both my mother and myself that she was able to have had the final privilege of being in a place that she could so quickly call home. When she finally left, covered in a British charity cover, the staff 'turned out' to see her off. My thank you to them was pretty blubbing and sniffly, but also very heartfelt. I think I set a few of them off as well. It made her departure so much more bearable. Thank you.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

It was a privilege for the Dunkirk Memorial House team to provide end-of-life care for your mother. It is very kind of you to review the home and lovely to hear that she felt at home here so quickly.


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Review from R V (Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Dunkirk Memorial House since June 2021, during my time in this residence I have been treated with niceness and respect by all the staff and most of my fellow residents. As I am a loner by nature I'm able to please myself to a large degree what I choose to do i.e. Walk, Cycle
on an indoor bike, read, and do crosswords at my leisure. So it suits me very well. One of your questions was is it value for money I can't possibly answer this as I've stayed in no other residence than here, I wouldn't want to be anywhere else because the grounds are spectacular and I love to walk. I would not hesitate to recommend this home to my friends. The staff and management are always welcoming and encourage me and other residents to come to them with any concerns no matter how small it might be.
Since I have been here I have managed to get the title of champion motor world cyclist of the year but not only for this country but for worldwide. I'm very happy here.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to review Dunkirk Memorial House. We are very proud of you for achieving champion cyclist of the year and it's wonderful to hear you are so happy here. I will take pleasure in sharing your kind review with the whole team.


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Review from M P (Respite Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Dunkirk as a resident and I was made to feel very welcome by staff and other residents. The food was fantastic and I thoroughly enjoyed the mealtimes. The rooms were clean and tidy.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to review Dunkirk Memorial House, I'm pleased you enjoyed your stay.


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Review from I B (Son of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't believe how lucky my parents are to be in Dunkirk House. We as a family are so grateful that our parents are getting such good quality care at this stage in their lives, both in their 90's. The staff are very professional and caring. The food is of the highest quality and very good choices.
The chef and catering staff are friendly and very attentive towards the individual needs. Right from the minute I walked into Dunkirk House, the warm welcome I received from the receptionist and all the staff, is like no other care home I have visited. Thank you all.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to review Dunkirk Memorial House. I will take pleasure in sharing your positive feedback with the whole team.


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Review from F P (Husband of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only one comment from an otherwise excellent impression of the home.
I have on two occasions in the last three weeks stayed at the home for lunch with my wife and each time we had to wait some 45 minutes before being served.
I do not know if this is the norm, but do feel that the lunchtime
situation should be checked.

Reply from Anne Lewin, Registered Manager at Dunkirk Memorial House

Thank you for your review. I am very pleased that overall you have an excellent impression of the home. I am so sorry you have experienced delays in service in our dining room recently. My deputies and I will carry out some investigations and audits and speak with the catering team to see if we can establish what has happened and to ensure we improve our service to you.


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Review from Dale S (Wife of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was lucky enough to be able to move into Dunkirk Memorial House at the end of February.
From initial contact through to moving in and the month he has so far spent at Dunkirk Memorial House the experience has been tremendous.
The improvement in him has been wonderful. The staff are quite
frankly fabulous- caring, friendly and so good with looking after the residents.
The restaurant and food are lovely.
The facilities are incredible and whilst I miss him terribly I am so glad he is where he is.
Highly, highly recommended.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for your kind review of Dunkirk Memorial House. It is great that your husband has settled in so well and is making improvements.


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Review from L W (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about this care home. My father loves it. At 96 his mind is very active but his body is weak. Dunkirk gives him the mental stimulation he needs whilst at the same time caring for his physical needs. He loves the carers and nurses. After 5 months at Dunkirk, he looks 10 years
younger. Wish I could go in for a spell!

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

The whole team play a part to support the best quality of life for our residents. It is lovely to hear your positive feedback, I will have pleasure in passing it on to our team.


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Review from E S (Son of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is resident in the dementia wing at Dunkirk Memorial House, I have visited him many times and seen the great care and compassion and respect given to my dad by all the care staff. It is so nice to say that he is definitely in a wonderful residential setting and gives my family and me so much
reassurance to know that we could not have found a better place to help my dad cope with his awful condition.
The wing is very well managed and staffing levels are excellent, and they all provide the care and compassion you would hope to see if it was your family member.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to review The Mews dementia facilities at Dunkirk Memorial House. I will be very pleased to share your wonderful feedback with all the staff.


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Review from Amy M (Granddaughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was a resident for many years at Dunkirk Memorial House, as was my grandad; the best and most comforting thing was that both were able to move to Dunkirk Memorial House together when my grandad became unwell, and obviously, my grandmother chose to stay once he passed which is testament
to the fantastic level of care and support provided by all the staff. I never once worried or doubted that they were in the right place; I cannot fault any part of Dunkirk Memorial House. The staff are what makes the place. All of them are exceptional. Caring, empathetic and who go above and beyond. Such was the bond between my grandmother and the staff that we had quite a few attend her funeral. That alone meant the world to my family. If you have any doubts about Dunkirk Memorial House, put them to one side. You or your loved one will be well taken care of. I cannot thank Dunkirk Memorial House for all they did for my grandmother and grandfather during their time there.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to review Dunkirk Memorial House. Our staff will be so pleased to hear that their exceptional care and attention are appreciated. Your grandparents are missed here by our Dunkirk Memorial House community.


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Review from L M (Daughter of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The residential staff are absolutely amazing and so supportive and caring to the individual needs of my mother. They are friendly, reassuring and work with residents and the family ensuring safety, dignity and the best possible experience. Thank you so much for all you do. The well-being team and volunteers
always have a smile and organise different activities, celebrations and outings for the residents, facilitating new resident friendships. Management and admin staff always so supportive and helpful, with a proactive listening ear, quick responses and regular updates/communication. Again, very reassuring. Reception and dining room serving staff responsive to individual requirements, helpful and friendly.
A big thank you to you all.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

The Royal British Legion provide training for all our staff to the highest standard, it's wonderful to hear that this is transferred to the service they provide. Thank you for your lovely comments we will ensure these are passed on to the whole team.


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Review from Steve B (Son of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the time came that mum chose to go into a care home, there was no hesitation in choosing Dunkirk. A short stay previously with dad, had given some idea of the attention to resident's requirements that would be given, but when mum moved in, from day 1, the attention and loving care mum received
was over and above expectations. Of course, there are always days when something does not go right, but to know mum was going to get all the care she needed and was going to be safe and comfortable in her surroundings gave us peace of mind as well, which in its turn was important to mum. We were always welcomed and looked forward to visiting and staying with mum, (bearing in mind covid) to hear the latest news, gossip and interactions with all the staff, which were many and mum felt loved and part of a new family in her new home. When the time came for mum to need extra care at the end of her life, there was never a moment we felt mum was alone, the love from all the staff was beyond amazing.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for your kind comments this will be passed on to our staff. It is lovely to hear that the genuine passion and love our staff deliver on a daily basis is noted and appreciated so much.


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Review from F H (Daughter of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Such a warm and welcoming environment from the moment you come through the front door. Nothing is too much trouble and the staff are friendly and approachable. The communication during the recent flu and covid outbreak was excellent and then the staff managed to still organise and present an incredible
Christmas with a delicious menu, individual well-thought-through presents and so many activities to enjoy. Thank you one and all.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for taking the time to leave a review. We are glad to hear Christmas time was so enjoyed and will pass on your lovely feedback to our team.


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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Dunkirk Memorial House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Dunkirk Memorial House is calculated as follows: ( (150 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 173 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Dunkirk Memorial House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 15 Positive Reviews ÷ 18 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Anne

Anne Lewin

Job Title: Registered Manager

Joined: 2014

“There’s a shared bond at Dunkirk Memorial House because of the service connection, which means there’s a real sense of team spirit. Everyone looks out for each other, and we do everything we can to make those who have given so much to our country feel completely at home.”


“We’re hugely proud of our very special Dementia Mews where we focus on the emotional needs of our residents, stimulating memory through a variety of prompts like Victorian-style interiors.”


“Our Wellbeing Team is at the heart of the home and enjoys seeing our residents getting involved in hobbies they already love – and some new ones too. This includes art and craft classes, flower arranging, gin tasting, card games and trips out to the local towns.”


Frequently Asked Questions about Dunkirk Memorial House

What types of Care is Dunkirk Memorial House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dunkirk Memorial House provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Dunkirk Memorial House have?

There are 86 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Dunkirk Memorial House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dunkirk Memorial House to the centre of Taunton?

4.9 mile(s) as the crow flies, distance by road may be significantly further.