Dunkirk Memorial House

Minehead Road, Bishops Lydeard, Taunton TA4 3BT
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9.7 25 Reviews
  • Dunkirk Memorial House, Taunton
Dunkirk Memorial House is situated close to the village of Bishops Lydeard, eight miles from the bustling town of Taunton, Somerset. It is set in acres of landscaped gardens, between the Quantock and Brendon Hills, and accommodates up to 90 residents in spacious rooms, all of which have en-suite facilities. Residents wishing to venture further afield can take advantage of the regular trips in the minibus to local towns and places of interest.

There’s a shared bond at Dunkirk Memorial House because each resident has a Service connection. It means there’s a team spirit and a feeling that everyone looks out for each other. The home goes the extra mile to make residents feel as comfortable as possible – after all, it’s their home. As well as the spacious lounges and beautiful gardens, there are plenty of places to sit and have a chat or enjoy the views over the Somerset countryside.

Residents are encouraged to continue their hobbies, or even try out something new. For example, there is a monthly Luncheon Club, as well as visits to gardens and the coast. The home also has indoor skittles, art and craft classes, armchair exercise sessions, social evenings in the bar, games of scrabble and cards, and books to borrow. There are several spacious lounges where residents can socialise or sit quietly and read. The home has a delightful Chapel with regular services, and a memorial garden for Remembrance services and quiet reflection.

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Care Provided by Dunkirk Memorial House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anne Lewin (Matron/Manager)
  • Admission Criteria
    • Ex-Service men and women and their spouses
    • Ages 65+
  • Room Information
    • Single Rooms (86)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Dunkirk Memorial House

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,182
    • Self-Funded Nursing Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,182
    • RESPITE Self-Funded Nursing Care from £1,495

  • Residential Dementia Care fees are £1,213 per week. Fees are exclusive of hairdresser, chiropody, and incidentals such as newspapers and bar spend.
  • (these prices are only a guideline, please contact Dunkirk Memorial House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Parking available on site


Dunkirk Memorial House Reviews (25)

Total of 25, showing 21-25
9.7

Dunkirk Memorial House has a Review Score of 9.7 (9.683) out of 10, based on 15 reviews in the last 2 years. Over all time Dunkirk Memorial House has 25 reviews.

Overall Experience

  • 24
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Review from M B (Daughter of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, responsive, fun. Staff in all departments knew Mum as an individual and built good-quality relationships with her and our family. Very thoughtful and efficient in Mum's last days. Forever thankful.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

We are very fortunate to have an amazing team of staff who genuinely provide person-centred care. I know your mother was highly thought of and is missed here at Dunkirk Memorial House. Thank you for taking the time to review us.


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Review from Martyn W (Son of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Dunkirk Memorial Home since March 2022. I regularly visit and always unannounced so see first-hand what amazing care looks like in practice. If I was to be ultra critical I would struggle to find any fault and this covers the entirety of the home and all staff. Quite
simply, 10 out of 10 does not reflect how amazing the home is.

Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial House

Thank you for your kind review. We are delighted that you appreciate our staff's efforts and will be very pleased to pass on your comments to the whole team.


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Review from Jane B (Daughter of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family all hoped that our mother’s quality of life could be as good as possible during the final few months of her life and the outstanding care at Dunkirk Memorial Home meant that our best hopes were exceeded. Mum thoroughly enjoyed the variety of activities on offer when she was well enough to
participate and the high quality meals ensured that she ate well with opportunities for socialising with others. All staff were so kind and understanding and the home accommodated several family gatherings which has given us precious memories. The end of life care mum received was amazing; all staff treated her with such kindness and dignity. My siblings and I were made to feel extremely welcome at all times of the day and night and supported well by staff. Overall, the positive experience mum had at Dunkirk Memorial House ensured that the final few months of her life were the best they could possibly be and her last few days were so peaceful. Thank you so much.

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Review from Laura T (Daughter-in-law of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we were met on entry, staff have been warmly welcoming.
Their care and tender support are making Mum’s life safe, fulfilled and contented.
Activities with music, tea dances and art and craft, that are incredibly important to sustaining self-confidence - are a joy to observe our mum
engaging in. Varied and traditional fresh, nutritious on-site meals are absolutely first class. We are delighted that everyone is so beautifully looked after. It’s a pleasure to visit and a comfort Mum is happy there. First-class on every front.

Reply from Anne Lewin, Registered Manager at Dunkirk Memorial House

Thank you for such positive feedback. The team work hard to welcome new residents and their families to our home.


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Review from Lesley L (Daughter of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our precious mother was at Dunkirk Memorial Home for nearly five years. She sadly passed away in December. The quality of the care she received throughout the duration of her stay was outstanding. The care and support that she received in the two weeks whilst she was on end of life care was also
outstanding.


The staff at the home were very sensitive and were not phased by the amount of family members that stayed with her throughout this time and made us very welcome.


As a family, we would not hesitate to highly recommend this home.


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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Dunkirk Memorial House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Dunkirk Memorial House is calculated as follows: ( (150 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 173 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Dunkirk Memorial House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 15 Positive Reviews ÷ 18 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Anne

Anne Lewin

Job Title: Registered Manager

Joined: 2014

“There’s a shared bond at Dunkirk Memorial House because of the service connection, which means there’s a real sense of team spirit. Everyone looks out for each other, and we do everything we can to make those who have given so much to our country feel completely at home.”


“We’re hugely proud of our very special Dementia Mews where we focus on the emotional needs of our residents, stimulating memory through a variety of prompts like Victorian-style interiors.”


“Our Wellbeing Team is at the heart of the home and enjoys seeing our residents getting involved in hobbies they already love – and some new ones too. This includes art and craft classes, flower arranging, gin tasting, card games and trips out to the local towns.”