Eastleigh Care Homes (Minehead)

Periton Road, Minehead, Somerset, TA24 8DT
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9.8 14 Reviews
  • Eastleigh Care Homes (Minehead), Minehead
Eastleigh Care Home (Minehead) is a short car journey from the resort town of Minehead which has a wide range of amenities. Frequent trips are made to visit the local town and surrounding countryside and coastline. Eastleigh is situated in marvellous mature gardens, which allow you to sit, relax, socialise and enjoy the sunshine.

The original Edwardian building sits on impressive landscaped grounds; which includes a wildflower meadow, with sweeping views to North Hill and the West Somerset coastline. This home offers individual, comfortable and relaxing accommodation to residents.

Eastleigh Care Home in Minehead can offer the following types of care: nursing, residential and dementia.

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Care Provided by Eastleigh Care Homes (Minehead)

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise Heppenstall (Home Manager)
  • Admission Criteria
    • Ages 25+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Eastleigh Care Homes (Minehead)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • This is the residents home and the home appreciates that they may wish to have visitors at varying times and therefore there are no restrictions on visiting hours.


  • Parking

  • The home has onsite car parks.


Eastleigh Care Homes (Minehead) Reviews (14)

9.8

Eastleigh Care Homes (Minehead) has a Review Score of 9.8 (9.757) out of 10, based on 13 reviews in the last 2 years. Over all time Eastleigh Care Homes (Minehead) has 14 reviews.

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Date Published

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Review from A O (Mother of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into care following a week in hospital. Until then she had some assistance and she had spend lockdown and a couple of years confined in her home. Mum has been in your care for one month and now she is walking further, and more upright and I can see a general improvement to her mobility and
well being because she joins all the activities.

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Review from A O (Sister of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a long term resident of Eastleigh. My sister has received consistently good care, and it is obvious that the care team enjoy looked after her. As her guardian I have also especially been given help and support. During the COVID pandemic my sister was given excellent care. Thank you!

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Review from R C (Husband of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Eastleigh for around the last 15 months and in that time I can only give the home and their highly trained staff the highest praise for the excellent care that she receives. All of her needs both medical and personal are carry out with the upmost care, compassion and dignity
making her feel like an individual person not just a number. The excellent staff at Eastleigh not only care for my wife but also make time to talk to me making sure that I am also okay. The team at Eastleigh go the extra mile and give me total peace of mind in that I know she getting the best care that is available.

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Review from C P (Daughter of Resident) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has is excellent since being at Eastleigh. The staff are respectful and keep dad safe and all his needs are met. Very well run by all the team. Good communication with family from staff. Would recommend Eastleigh to other families who need professional care for a loved one.

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Review from Mostyn S (Son of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident in late September 2024. When my brother and I looked at the room that was available we knew that this was the place for him. Dad was transferred to Eastleigh from a local hospital, on end of life care. During his time there, the staff and management nursed Dad with love, care respect
and dignity, and they also showed us as a family the same, nothing was too much trouble and answered any questions we asked. No words can really express the sincere gratitude we have for everyone at Eastleigh, and we know that Dad spent his final months surrounded by angels that truly cared for him. Should anyone find themselves in the position we were, we cannot recommend Eastleigh Care Homes high enough.

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Review from Grahame S (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time we met the manager, our minds were put at rest that dad would be well looked after and this has been so true. He is on end of life and all the staff show great care and compassion towards dad and they are friendly. Nothing is too much trouble for them and we are kept informed of
anything that changes. We can walk away after visiting dad knowing that he is being well looked after with a high standard of care which is a comfort to us all.

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Review from T T (Niece of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Eastleigh Care Home in Minehead enough for the exceptional care they provide for my uncle. We are so grateful he was able to stay in his home town, making it easy for my aunt to visit regularly. The staff are incredibly kind, professional, and attentive, and it is clear they
truly care about the residents. It's a huge relief to know he is in such good hands, and I would highly recommend Eastleigh to anyone looking for a compassionate and supportive care home.

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Review from H P (Wife of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my husband was admitted he has become much calmer and more settled. He seems to appreciate the fact that this is where he belongs. The staff are always so helpful when we visit and he has a good rapport with all of them. Eastleigh seems to have a happy atmosphere with care staff and management
which is very noticeable.

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Review from B L (Cousin of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to express my heartfelt appreciation for Eastleigh Care Home in Minehead. My cousin has been a resident there since 2022, and although I live in Hampshire and can't visit often, I am consistently impressed by the care and attention provided. Each time I visit, I am welcomed by the incredibly
kind and dedicated staff. The management team always takes the time to chat with me, ensuring I am updated on my cousin's well-being and addressing any questions I might have. Their commitment to communication and transparency is truly commendable. The monthly newsletters are a wonderful touch, keeping me informed about the various activities and events happening at the home. I also love seeing all the lovely photos on their social media page, which offer a glimpse into the engaging environment they create for the residents. I cannot fault Eastleigh Care Home in any way. Their exceptional care and genuine compassion provide immense peace of mind, knowing my cousin is in such good hands.

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Review from L W (Sister-in-law of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister-in-law has gone into care at Eastleigh Care Home. A lot of time has been taken to find her the right medication, time and patience, to work out what makes her happy, sad, and angry. Now it is like the scales have been lifted from her eyes and she has a new life! She still has her moments
due to her illness but she is joining in what goes on around her. She has a quality of life she has not had for a very long time! Well done Eastleigh and thank you.

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Review from Janet S (Daughter of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident in Eastleigh Care Home, I have nothing but praise for this care home. Dad suffered from dementia and later on from prostate cancer the care was amazing. Always welcomed me and Mum with tea and biscuits.
Every time we went to visit Dad we would find him singing and spotless this
made me and Mum very happy to think he was well cared for I wouldn’t hesitate to use this care home again. Sadly Dad has passed now but I have comfort knowing he spent his last few years happy and in safe hands so thank you Eastleigh Care Home.

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Review from Paul B (Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really amazing friendly staff, they are fab, I can’t fault them. Nothing is ever too much trouble day or night, they really go out of their way to make it right. The food is really great every day, variety, presentation etc and the Christmas dinner was simply outstanding. My clothes are clean, returned
well presented and the environment is always well presented and clean. I need physio and the Eastleigh team have helped me access it and keep up my exercises, and the improvements are remarkable. It’s the best treatment I have ever had in any healthcare setting across all areas. Everyone approaches everything with a smile and a sense of humour which makes living here so special!

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Review from Sarah P (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for around a year and a half and although it was a bad start adjusting to her needs the staff have got to know her and work with her to support her changing needs. There are areas like in all care homes that need more attention at times such as the food could be hotter, shortage
of pads, clothes going missing when washed and more activities offered to those that need a wheelchair vehicle as I feel this could be better.
Weekends are sometimes an issue but the staff do try their best to resolve the problems that arise.
However, overall the staff and management do try their best and the rooms are very nice. We are lucky as we live close but I would trust the staff to look after my mum really well if we weren't. Nothing is too much trouble if you ask staff and make them aware of individuals' likes and dislikes.

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Review from K C (Relative of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had numerous family members reside at this home, and they have all received outstanding care. The home itself is maintained to a high standard, and the gardens are beautiful, with views reaching over North Hill and the sea.

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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Eastleigh Care Homes (Minehead) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Eastleigh Care Homes (Minehead) is calculated as follows: ( (128 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 151 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Eastleigh Care Homes (Minehead) is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

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Meet the Team (1)

Louise

Louise Heppenstall

Job Title: Home Manager

Joined: 2020

I joined Eastleigh in 2020 as a carer in our East Street home. I progressed to Senior Carer and completed my Assistant Practitioner course at the beginning of 2022 advancing to become the Assistant Manager and most recently I have taken up the position of Registered Manager in our Minehead home.


I’ve always felt a valued member of the team at Eastleigh and pride myself on the care and dedication given to all of our residents.


In my spare time, I enjoy walking my dogs come rain, wind or shine, spending time in the garden with my chickens and ducks, sitting reading a book or being taxi service to my 3 children.


Frequently Asked Questions about Eastleigh Care Homes (Minehead)

What types of Care is Eastleigh Care Homes (Minehead) registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eastleigh Care Homes (Minehead) provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eastleigh Care Homes (Minehead) have?

There are 69 Single Rooms.

What are the Facilities & Services at Eastleigh Care Homes (Minehead)?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eastleigh Care Homes (Minehead) to the centre of Minehead?

0.8 mile(s) as the crow flies, distance by road may be significantly further.