Glastonbury Care Home

Pike Close, Off Sedgemoor Way, Glastonbury BA6 9PZ
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9.8 20 Reviews
  • Glastonbury Care Home, Glastonbury
Glastonbury Care Home is registered for sixty-four individual, organised to care for older people through personalised methods and with carers experienced in carrying out dementia care.

All of the provider's home's are focused on combining care delivery with support for an independent lifestyle, at the same time as being fully resourced for many specialised needs.

Carers adhere to a culture of dignity and respect, including anti-discrimination objectives, looking to build strong community links and striving to make life more enjoyable for all.

Care Provided by Glastonbury Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Edwin Jose (Manager)
  • Admission Criteria
    • Referrals are welcome from Local authority funded, privately funded, CHC funded and other funding streams
    • Ages 18+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Glastonbury Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,550
    • RESPITE Self-Funded Nursing Dementia Care from £1,550
  • Please contact the care home manager on 01458836800 or edwin.jose@brunelcare.org.uk for any enquiries regarding fees. All fees are charged excluding NHS Funded Nursing care fees. Day Care services are offered at an hourly rate of £15 between the hours of 8.30am to 5.30pm only.



  • (these prices are only a guideline, please contact Glastonbury Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Glastonbury Care Home does not believe in visiting restrictions. It will be helpful to visit later in the morning or after lunch which works better with their residents schedule. The most suitable times are 10 am till 12.30 pm and 2 pm till 4.30 pm.
    Please do not visit if you're unwell to protect yourself, residents and staff.


  • Parking
  • Free Parking is available on site. Please do not block the driveway as the care home requires access to emergency services 24*7


9.8

Glastonbury Care Home has a Review Score of 9.8 (9.815) out of 10, based on 17 reviews in the last 2 years. Over all time Glastonbury Care Home has 20 reviews.

Overall Experience

  • 19
  • 1
  • 0
  • 0
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Date Published

20
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17
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Overall Experience  Overall Experience 5.0 out of 5

I'm thrilled to share a review of Glastonbury Care Home where my best friend stayed. The care home was absolutely fantastic. The staff there provided exceptional care and support making sure my best friend felt comfortable every step of the way. The facilities were well equipped and accessible allowing
residents to move around easily. The activities offered were very engaging and inclusive, creating a vibrant and welcoming atmosphere. The meals were not only delicious but also catered to various dietary needs showing a genuine dedication to the well-being of each resident. Overall the care home was wonderful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and I will pass this to our wonderful team.


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Overall Experience  Overall Experience 5.0 out of 5

The care and welfare of my father was exemplary. The nursing care was excellent and Dad loved them all, obviously couldn't recall names but called everyone Love/Sweetheart or Son. The treatment that was given gave me confidence and peace of mind for his safety. Communication was faultless. Nurses notified
me of any issues and health concerns they had also asking for permission of certain issues. Admin staff at the home itself were friendly and very very helpful if I had any queries.
Everyone old, and new, members of staff were always smiling and welcoming. One big happy family who was very welcoming and warm.
Therefore I would like to take this opportunity to thank them all and making my 94-year-old Dad happy in his later years before his death.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Many thanks for your kind words. I will pass this on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care my husband received was excellent.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother was at Glastonbury for about 6 years before her recent death.
I found the home very caring and helpful throughout my mum's life there and I feel that we couldn't have found a better place for her. I wish all the staff well and thank them from the bottom of my heart for looking after her.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback and we will pass the feedback on to the team. It was a great pleasure to care for your mother for 6 years at Glastonbury care home.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at the home for over 4 years. Her needs have changed considerably and she now needs nursing care. The staff are amazing and the care and compassion both to mum and myself have made a such a difference to our lives. We were lucky to find you. Thank you so much.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for the kind feedback and support as always, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My husband had wonderful care in Westhay from admission to death. All the staff were amazing and so kind. Nothing was ever too much trouble and also dealt with him with a smile and a cheerful manner. I would highly recommend Glastonbury Care Home to anyone.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and glad to know that we have managed to support your husband as per the expectations during his stay with us.


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Overall Experience  Overall Experience 5.0 out of 5

My elderly father has recently, spent a 2 week respite stay in the home. Right from my initial contact, the staff went above and beyond to accommodate his needs. He thoroughly enjoyed his stay and was extremely well cared for. Communication was excellent, and the staff worked together as a very resourceful,
happy team. They are so friendly and supportive and yet thoroughly professional and responsive. Senior management is very strong and leads their very capable, energetic staff. I wouldn't hesitate to recommend the home. We feel very grateful and very lucky to have such an amazing resource in our local community.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your valuable feedback. Much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care of my step mum, the staff are so friendly.
The smiles on their faces, you can see and feel they love their jobs.
You can feel the warmth, it's like a home from home, a warm inviting place.
Impeccable service, above and beyond.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback about your visit to Glastonbury Care Home. Glad to know that you are reassured about your relative's care in Glastonbury Care Home


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Overall Experience  Overall Experience 5.0 out of 5

Hello Glastonbury Care Home,
Just a few lines to congratulate you all, but especially the staff that were on duty on Wednesday 3 July, whilst myself and another friend were visiting a resident.
The welcome, efficiency and overall professionalism was evident from the staff in every context. My initial
telephone calls, to arrange this visit, were dealt with in a manner that gave assurance. Thank you to - front of house so to speak - doing a great job! Our time spent with our friend was a joy but was enhanced by having a lovely setting and a delightful lunch to share together. Her team leader and his team were delightful.
Well done to you all - it's not easy to keep up this high standard. - but please do! A welcomed breath of fresh air. I hope that this message will be shared - from the manager to the respectful cleaner - you all have a vital role to play to make Glastonbury Care Home a home! Great.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind feedback in regards to your visit to Glastonbury Care Home. We are very glad to know that you had a great time during your visit


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased that my mother-in-law is at Glastonbury Care Home, she is always very happy there. She loves the staff, the manager is always very good to help with anything you come to ask, he is a very kind person, at all times, also another member of staff in particular is very very good as well,
I really can't say any more.
I don't think I need to.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback. As always, you know where we are if you need any help


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Glastonbury Care Home (Brunelcare), first for respite care then permanently.
The home provided her with excellent care throughout. The staff were always very attentive and kind. The administration was very good.
My mother had hoped to stay in her own home but, once that
proved impossible, she was very happy indeed at Glastonbury.
I have no hesitation in recommending this home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Glastonbury Care Home for over a year with dementia. The home has provided a safe and very caring space for him. All of the staff are cheerful and provide wonderful care and are always happy to discuss any of our worries or fears.
Our whole family is very happy with the professionalism
that the home provides. We are so glad we were able to get our father in the home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your valuable feedback, it is much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

The care home may not be the most modern or beautifully furnished, but the care the staff give is of the best quality. I can’t stress enough how wonderful all the carers and support staff were during my dad’s stay. They were caring towards my father when he was feeling vulnerable and lonely and they
were reassuring to us, his family. Everyone from reception to cleaning, office staff as well as the staff on Dad’s wing, were friendly and helpful and always smiled and greeted you.
Dad enjoyed the food and although he wasn’t keen to join in there did seem to be plenty of activities going on.
When my dad passed away they were all so kind and I got lots of hugs, for which I was very grateful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback which is very appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My father joined this excellent care home after several strokes, increasing mobility issues and being unable to cope at home. During his nine years here, he was treated as an individual, consistently given personal care and considerate attention and included (within reason) in the entertainment, even
when unable to be moved from his bed. During this time, I have never heard a cross word from the staff, their patience, respect and caring manner are always present.
As a family, we were always welcomed and offered a cuppa and updates and a room for Dad's birthday party! My mother used to stay for much of the day whilst she was alive, transferring from the hospital for the last few weeks of her life to be cared for and also near to dad. The home was a haven.
Thank you to all - a kind and caring place.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind words. Your review will be shared with the team. Please do pop in for a cup of tea and a chat when you can. We are always open to visitors.


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Overall Experience  Overall Experience 5.0 out of 5

My wife became a resident in the care home in March 2019, suffering from Alzheimer’s Disease. The environment was a high priority in terms of the rooms and facilities, when reviewing homes, although important, I quickly realised the standard of care was far more important and outweighed my original
thoughts.
Especially over the last three years or so, with the change of management, the standard of care was outstanding. Nothing seemed to be too much trouble, and my wife was treated with respect and dignity at all times. This was most relevant when she sadly passed away in June 2023 - the care and respect shown to my wife and the immediate family at that time helped to ease a very emotional and upsetting day.
The people working in this care home will always be remembered for their help and support, not only to my wife but all my family as well. They have an extremely difficult job to do which they embrace with good humour and a smile. A heartbreaking time made easier with their help.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind feedback. We will continue to deliver high-quality care for our residents and support families and friends as a community.
Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father was at Glastonbury Care Home from November 2014 until August 2023 when he passed away. First of all, he joined in with the activities, he enjoyed the singing and tried his best to play games with balloons and balls and I think he was happy to be there. Over time he became more unresponsive
to family and friends due to vascular dementia, but the carers always managed to get some response from him when we couldn't. They made great efforts to involve him with music and story CDs and talked to him, although not always getting any response. Overall, I think the care he received was good and I appreciate all that the staff did for him.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind words, which are very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Glastonbury Care Home from December 2022. The rehabilitation team where he was placed for the first five weeks after his hospital stay were excellent and along with the management team fully assessed Dad's needs. They also reached out to external agencies to obtain further
diagnosis.
Dad clearly enjoys being at Glastonbury Care Home. His carers are compassionate, happy, and bring daily joy to Dad's life. They clearly enjoy what they do. Daily activities help Dad remain socialised with other residents. The food is amazing, with a changing, interesting menu. The team's communication is excellent and greatly appreciated as I live a distance away. I am kept informed with every aspect of Dad's care, there is a family meeting regularly for members to raise issues and a monthly newsletter summarising all the activities and events. You can reach out by phone, email, and visit personally any time. The main thing is Dad is well-cared for and happy because of the great team at Glastonbury Care Home.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for the kind feedback. We will continue as a team to work closely with you and your dad, making sure he receives personalised quality care during his stay in Glastonbury care home.


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Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother was transferred here after two weeks in the hospital with pneumonia. She has struggled at home for some time, even with carers visiting 3 times daily and realised she could not return to the same situation. She was referred for reablement and was initially quite anxious but the
staff could not have been friendlier or more reassuring. She has been looked after with huge kindness and consideration for her needs.
I have visited frequently and been so impressed with the staff who seem to deal with every situation calmly and courteously. Christmas was wonderful, carol singing, panto costumes and lots of fun!
The home is warm and clean, the food is good with a choice to be made on the day. The hairdresser restored her bedraggled locks and morale and she even had a manicure and head massage from very kind volunteers.
Mum is moving to a care home near me and her friends so it will be easier to visit but I cannot thank you enough for helping her make the transition.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was referred here for rehab after a spinal tumour was removed, he was fit enough for ongoing physio but not fit enough to come home. I was very frightened about him being sent to a care home and had visions of him sitting in a chair all day with the television running on a wall. Nothing could
have been further from the truth, I was completely wrong. He had the most wonderful care and the physiotherapy he received was first-class. The therapy he received was definitely the main incentive for his continued recovery. The rest of the staff were considerate of his profound deafness and cared for him in every way possible.
Thank you Glastonbury Care Home

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Overall Experience  Overall Experience 5.0 out of 5

After several weeks in between Yeovil and Taunton hospitals, we finally managed to secure a place at Glastonbury Care Home for my dad on 1st January. The home immediately has a warm and friendly atmosphere and that continued throughout dads stay. The managers, nurses and all the staff are helpful and
caring and particularly compassionate in my father's last days where he was treated with dignity and kindness. I only wish he could have spent more time here, but I do know that the time he did have he made the most of it and was happy and comfortable.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Glastonbury Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Glastonbury Care Home is calculated as follows: ( (170 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 200 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glastonbury Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (10)

Edwin

Edwin Jose

Job Title: Registered Home Manager

Joined: 2014

Edwin has been the Home Manager of Glastonbury care home since March 2021 and joined Brunelcare in 2014.


Edwin has the experience of working as a carer, then a registered nurse and deputy manager for the care home and having a humble beginning as a care worker in the care home sector. Edwin implements the best strategies at Glastonbury Care Home to continue to make it an outstanding place to live and work by focusing on well-being and delivering the best person-centred care for our residents. Edwin has also been awarded the Queen's Nurse title for the high level of commitment to patient care and nursing practice in the community.


Educational Qualifications:
Bachelor of Nursing (India)
Master of Business Administration (MBA)
Post Graduate Diploma in Health and Social Care Management


Nisha

Nisha Binumon

Job Title: Lead Registered Nurse

Joined: 2008

Nisha has worked at Glastonbury Care Home for over 16 years as a registered nurse and was promoted to the role of lead registered nurse. As a Lead RN, Nisha oversees the clinical team in the home and ensures the clinical standards in our resident's care.


Sony

Sony Kurian

Job Title: Senior RGN

Joined: 2019

Sony has worked at Glastonbury Care Home for over 5 years.


Arlene

Arlene Duldulao-Magtoto

Job Title: Senior RGN

Joined: 2010

Arlene has worked at Glastonbury Care Home for over 14 years.


Carmen

Carmen Albu

Job Title: Senior RGN

Joined: 2019

Carmen has worked at Glastonbury Care Home for over 5 years


Leonna

Leonna Butler

Job Title: Business Manager

Joined: 2018

Leonna has worked at Glastonbury Care Home since 2018 before this she worked for the post office for 20 years in a managerial role.


Jane

Jane Eaglesome

Job Title: Administrator

Joined: 2021

Jane has worked at Glastonbury Care Home since 2021, before this she worked as an administrator at Wells Cathedral School.


Adrian

Adrian Ghiveci

Job Title: Head Chef

Joined: 2023

Adrian worked at Glastonbury Care Home for just over a year.


Gary & Dave

Gary & Dave

Job Title: Maintenance

Joined: 2018

Gary is our Facilities Manager and is ably assisted by Handyperson Dave. Gary has worked at Glastonbury Care since 2018 and Dave since 2023. They both do a splendid job on all maintenance needed around the home.


Activities Team

Activities Team

Job Title: Homemakers/Activity Team

We have a vibrant and lively activities team that organises a whole host of activities, hobbies, arts & crafts, gardening, sing-a-longs and much more. They will cater activities to your needs and will do their absolute best to ensure that your days are fulfilling and fun with activities available that you like to do. You can choose if you want to be involved or not but if you do you can be assured that you will have a lot of laughs.
Here is the team from left to right: Ruth, Janet, Louisa, Lily & Lauren


Frequently Asked Questions about Glastonbury Care Home

What types of Care is Glastonbury Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glastonbury Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glastonbury Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Glastonbury Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glastonbury Care Home to the centre of Glastonbury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.