Ivelhurst Nursing Home Ltd

27 Preston Road, Yeovil BA21 3AD
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9.7 29 Reviews
  • Ivelhurst Nursing Home Ltd, Yeovil
Ivelhurst Nursing Home in Yeovil offers 24 hour care for those needing nursing care, residential care, respite care, day care, and end of life care.

Staff are qualified and experienced and offer care that is compassionate and nurturing and tailored to the individual.

Their rooms are equipped with profiling nursing beds, a nurse call system, televisions, wifi and a telephone point if needed.

The home is kept very clean and residents' clothes are laundered to a high standard.

Residents are able to choose from a range of tasty and nutritionally balanced food.

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Care Provided by Ivelhurst Nursing Home Ltd

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Ivelhurst Nursing Home Ltd
  • Person in charge
  • Sekhar Thananki (Senior Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Ivelhurst Nursing Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Nursing Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,100 – £1,200
    • RESPITE Self-Funded Nursing Care £1,300 – £1,500

  • All fees are dependent on level of needs and these will be pre assessed prior to admission.
  • (these prices are only a guideline, please contact Ivelhurst Nursing Home Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24/7


  • Parking

  • On site Car Park


Ivelhurst Nursing Home Ltd Reviews (29)

Total of 29, showing 1-20
9.7

Ivelhurst Nursing Home Ltd has a Review Score of 9.7 (9.664) out of 10, based on 25 reviews in the last 2 years. Over all time Ivelhurst Nursing Home Ltd has 29 reviews.

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Review from Sue P (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The overwhelming feeling I've had since my parents moved here in January is "caring". The staff are so welcoming, warm and attentive, and they carry out their duties not just with speed and quality but with genuine passion and love. I've never experienced anything quite like it. It has made the move
a much more pleasant and enjoyable experience than any of us could have wished for. It has put my mind at ease and my parents are just so happy and comfortable. Nothing is ever too much trouble. Thank you to everyone at Ivelhurst.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you so much for your kind words about your experience at Ivelhurst. I will share your review with all the staff.


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Review from A R (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my mum was second to none.The staff were first class in every respect and so thoughtful and attentive. I would recommend the home to anyone.

Reply from Laura Allcock, Deputy Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience at Ivelhurst during your loved ones' stay. We value all feedback and I will share your comments with the staff.


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Review from Teresa B (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided in Ivelhurst Nursing Home for 5 months. I can honestly say I cannot find any fault in the care my mother is receiving. She is always clean. Her room and bedding are always spotless. The food is very good. Mum expresses she enjoys her meals. As a family, we are regularly updated
on her wellbeing. The manager regularly sees the residents questioning to ensure they are happy with the care they are receiving. All the staff are kind and extremely respectful.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about the experience you and your mother have had at Ivelhurst Nursing Home.


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Review from C F (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father is receiving at Ivelhurst is exemplary, and we feel so lucky that there was a place for him when he needed it. He is in the latter stages of dementia. All the staff are kind, compassionate, friendly and caring. From the care and nursing team to the facilities and management team,
all are approachable, hands-on and always have time to talk. The activities that are organised for the residents are enjoyable, well-managed and thoughtfully organised. The food is fantastic, especially the cakes! The standard of cleanliness is very high too. All staff treat every resident with the respect, kindness and patience they deserve. It feels that our dear dad has been welcomed into a really caring family at Ivelhurst, and we are welcomed into it too. Knowing he is well cared for, and having such support from all staff, is making a difficult time for us so much easier.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words regarding your experience at Ivelhurst Nursing Home. it is our pleasure to care for your father and also to welcome all of his family to his home.


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Review from J L (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The room is very small - tricky using the hoist.
The staff are very friendly and helpful but sometimes difficult to understand because of heavy accent. Particularly tricky for people who have difficulty with their hearing.
Management - have responded to some suggestions about various things.
Activities
- have not seen any so cannot comment.
Value for money - not in a position to make a judgment. I would need to see other residential homes and compare prices.
The existing hoist used for transferring residents causes great discomfort and fear. Consider different types, please.
Laundry - some garments are damaged by too hot water.


The building is old and this is reflected in communal facilities, however, this seems to have no impact on the level of care for most residents. My mother prefers to stay in her own room and is not mobile enough to access other rooms, so is not concerned about the modernity or suitability of other rooms. What is most important to all residents must surely be the care and consideration from staff, and in my experience, it is as good as it can be, given the level of staffing - two people most of the time. A third carer would be preferable to prevent delays in responding the the call lines. I realise that there would be a financial consideration to be taken into account but is it a possibility?


Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable feedback regarding your experience at Ivelhurst Nursing Home. We have taken your comments on board. We are in the process of a development plan for the home which has been started with the main lounge areas having redecoration. Please be assured that residents well-being and comfort is our priority and we strive to ensure that all residents are provided with the best care and support to their individual needs.


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Review from E M (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear dad has dementia and is being cared for at Ivelhurst Nursing Home. We are very happy with the care he is receiving. All the staff are kind, caring, friendly and helpful. Everywhere is clean. The food is delicious. There are plenty of activities going on to keep the residents entertained and
stimulated, it feels like dad is part of a very caring family at Ivelhurset which is so reassuring for us and we are made to feel equally as welcome when we visit.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words with regards to the care and support that your dad is receiving at Ivelhurst Nursing Home. It is our pleasure to care for your dad and to welcome his family to his home.


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Review from Charlotte S (Daughter of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We unfortunately had to put my mum into end-of-life care and chose Ivelhurst we are very thankful for them because they could not have cared better for my mum than anywhere else. They made us feel so welcome and cared for my mum deeply The staff couldn't do enough for us. I've never been asked if I
would like a cup of tea or coffee more than I had when I was there. All the staff were fantastic with mum and made her smile on more than one occasion, which was a great achievement in the condition that she was in. It wasn't just the care team that we knew it was the maintenance man. It was the laundry lady and the man who delivered the tea, coffee and cake every afternoon. Everyone welcomed us every day with a smile which is what we needed, so thank you so much to the staff and to the adorable nurses who made sure my mum was comfortable until she came to pass

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience at Ivelhurst Nursing Home. It was our pleasure to care for your mum in her last days and to care for her family during a difficult time.


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Review from C K (Wife of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall view of Ivelhurst Nursing Home is very good. The care is also very good. They could improve the rooms and especially the bathrooms could do with an update as it all looks tired. The stairs could be a hazard to anyone who is mobile. Wish there was more outside space. All the staff are lovely
possibly extra lovely with the residents, nurses too are very professional and keep you informed.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable comments we are in progress of a refurbishment of the home and its surroundings. We hope to improve the overall look of the home in time. We will pass the compliments to our staff and nursing team.


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Review from Rebecca G (Granddaughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy home. Very friendly staff. My nan looks very well cared for and is happy and safe. Plenty of food and drink always.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind review of Ivelhurst Nursing Home. It is a pleasure to look after your nan.


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Review from S N (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I were extremely happy with the compassionate care our mother received whilst in Ivelhurst Nursing Home. The staff were friendly, kind, and most of all, treated our other as an individual. I would have no hesitation in recommending Ivelhurst. When our mother passed away, my sister and
I were given time to grieve and not rushed in any way to vacate her room.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience at Ivelhurst Nursing Home. We are glad that you had a positive experience during a difficult time.


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Review from Robert L (Son of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had sarcoma cancer and went into Ivelhurst for palliative care. My mother was alert and full of mental faculties but had a tumour that would take her life.
We were tipped off by the hospital that this was a good place to go and it was more than a home from home. The staff are attentive and professional
but also an excellent team and happy people.
My mum got to know them all well and they cared for mum in every way from health and grooming, to dressing and looking after her needs. As her medical needs grew over time they managed her care with professionalism and dignity.
We were welcomed as visitors any time and gave us 6 weeks of a happy time with Mum despite her illness.
I could not imagine better care and nursing services. They do really care.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for you very kind words about your experience at Ivelhurst Nursing Home. We are so happy that you and your family had a positive experience at such a difficult times. We pride ourselves with the service we provide for our residents especially during their last stage of life.


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Review from Debbie C (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was an end-of-life resident, staying from Saturday to Wednesday, NHS-funded. The staff that supported Dad were professional, kind and caring. The owner should be proud of his team.
We were very disappointed in the room, outdated furniture, shelves too high which the resident could not see,
just not cosy. Difficult to get an ambulance stretcher into the room so had to be hoisted, upsetting for family.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable feedback about the experience that you had during the time that your father was with us at Ivelhurst. I am glad that the care you experienced was to the standard that we would expect as we are passionate about providing the best service. I understand the comments regarding the room that your father stayed in, it was unfortunate that at the time this was the room that we had available, it is not one that we would usually use for providing palliative support. It is something that we have taken on board and will ensure to make changes going forward. Thank you again.


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Review from Susie F (Daughter-in-law of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ivelhurst Nursing Home was phenomenal in looking after my dear father-in-law. My father-in-law only spent a few months in the care home from September 2023 to January 2024 but the professionalism, respect and dignity shown to him in his final days and weeks of life were second to none.
My mother-in-law,
who visited twice a day, was always kept well informed of the events of the day, the care given and his health reports.
The atmosphere of the home is calm and relaxed, everybody is friendly and welcoming. Most importantly it feels like a ‘home’ when you walk in, rather than a medical facility. We will be eternally grateful for the compassion shown to my father-in-law. I wouldn’t hesitate to recommend this very caring and loving home for anybody looking for support for a loved one.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you so much for your kind words about the experience you had with the services provided at Ivelhurst Nursing Home. One of our main objectives is to create a homely environment for our residents and their loved ones. As a home, we are passionate about providing a place for families to be able to spend time in comfort and with support during a difficult stage of life.


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Review from Margaret C (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Ivelhurst Nursing Home for nearly four years. The care provided has been excellent and the staff are friendly and helpful. Mum’s behaviour can be challenging but the staff meet regularly and discuss ways of dealing with this, explaining to us what methods are used to
manage her care and ensure she is treated with dignity and consideration. She used to enjoy the activities but now prefers to stay in her room, although she is encouraged to join other residents occasionally. Overall, the care she has had has met, if not exceeded, our expectations. Being able to discuss Mum’s situation with the nursing team is reassuring for the family and we are confident in the care provided.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words regarding the care your mother has received during her time at Ivelhurst Nursing Home. We feel it is important to communicate and share ways of working with everyone involved in the residents' care, this includes family and friends, who have valuable, past history knowledge which can help to create strategies for assisting residents to feel calm and safe. The nursing team are always available to help assist with any questions or concerns at any time.


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Review from Tracy M (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was transferred here from hospital, when I visited an hour or so later she was settled into her bed. First impressions with the forms were good, staff made a good impression on me. Also, the room was warm and cosy, the surroundings clean and well-managed. My mother died here and dealt with
the necessary arrangements compassionately. Overall, a good care home.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable feedback about your experience at Ivelhurst Nursing Home. I'm glad we could provide a comfortable space for you and your mother during her last days.


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Review from Julie H (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother at the time of this review has been at Ivelhurst for just over a year . Until recently, she was living in the residential area, but with a decline in mobility and general health, has moved to the nursing side.
Since admission, Mum has been treated with respect and kindness. Her personal hygiene
needs are well cared for. The catering is home-cooked and has the right portion size and frequency to encourage a small, mature appetite. The rooms, although, some are small and don’t all offer views, are kept very clean and well furnished if required. Mum bought lots of personal furniture and effects from home.
The staff are welcoming and professional, communicating with respect and affection. I’m so pleased that sadly, as my mother needed full-time care eventually, she came to Ivelhurst.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you so much for your kind words. One of the benefits that we are able to provide is the option for residents to move from residential to nursing without having to move to another home. We appreciate your feedback regarding your experience at Ivelhurst.


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Review from R M (Granddaughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always attentive and on hand for any problems. My grandma's room is always clean and tidy. Multiple food options available for each meal, accommodating of her dietary needs. Staff always friendly and clearly are for the residents.
Increase in activities in recent months has been good to see.
Family kept informed of any changes. Really pleased with this care home - thank you.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience at Ivelhurst. We appreciate all feedback from the families of our wonderful residents.


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Review from Lucy B (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is always well cared for, and I am very happy for him to be here as he is safe and no longer has to worry about struggling to manage his needs on his own.
Dad's memory is not as good as it used to be, but he doesn't get embarrassed because he is not corrected all the time.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words; we are glad that your dad is happy here at Ivelhurst. It is our pleasure to care for him.


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Review from V W (Daughter-in-law of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally we have found the staff at Ivelhurst to be friendly, efficient and compassionate. My mother-in-law appears well cared for and her wishes are respected. Her practical needs are well met.
When we have had an issue eg: the light in the bedroom, it was seen to after the second time we reported
it.
Our only concern, which is no doubt due to staff being stretched has been lack of supervision if she eats meals in her room.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable feedback. We will take your comments positively and will use this review to help improve our service to all of our residents.


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Review from J F (Wife of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff offer kind service, respecting dignity. They all go the extra mile to meet individual needs. Staff offer reassurance and support to those with dementia to help them understand the interventions carried out.

Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience of the care provided to your loved one at Ivelhurst.


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Current Review Score: 9.7 (9.664)

Overview of Review Score

The Review Score of 9.7 (9.664) out of 10 for Ivelhurst Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.664 for Ivelhurst Nursing Home Ltd is calculated as follows: ( (212 Excellents x 5) + (56 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 286 Ratings = 4.664

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ivelhurst Nursing Home Ltd is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ivelhurst Nursing Home Ltd

What types of Care is Ivelhurst Nursing Home Ltd registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ivelhurst Nursing Home Ltd provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Ivelhurst Nursing Home Ltd have?

There are 54 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ivelhurst Nursing Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ivelhurst Nursing Home Ltd to the centre of Yeovil?

0.4 mile(s) as the crow flies, distance by road may be significantly further.