All fees are dependent on level of needs and these will be pre assessed prior to admission.
24/7
On site Car Park
Ivelhurst Nursing Home Ltd has a Review Score of 9.7 (9.664) out of 10, based on 25 reviews in the last 2 years. Over all time Ivelhurst Nursing Home Ltd has 29 reviews.
Review from T C (Daughter of Resident) published on 28 December 2023
Submitted via Postal Card •
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Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd
Thank you for your valuable feedback. We have taken your comments positively and we are so glad that your mum feels safe with us at Ivelhurst.
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Review from Denise R (Daughter of Resident) published on 19 December 2023
Submitted via Postal Card •
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Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd
Thank you for your kind review of Ivelhurst Nursing Home.
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Review from Clive H (Husband of Resident) published on 12 December 2023
Submitted via Website •
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Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd
Thank you for your lovely, kind words about your experience whilst your wife was staying. You are always welcome to visit Ivelhurst at any time.
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Review from Gary R (Son of Resident) published on 7 December 2023
Submitted via Website •
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Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd
Thank you for your kind review of your mothers care at the residential wing at Ivelhurst Nursing Home. It is our pleasure to support and care for your mother.
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Review from Alison W (Daughter of Resident) published on 7 December 2023
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Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd
Thank you so much for your kind words regarding the care that we provide for your mum, it has been an absolute pleasure to see her enjoying her time at Ivelhurst Nursing Home. We especially love seeing how much she sings along with the musicians that visit.
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Review from Caroline (Daughter of Resident) published on 13 November 2019
Submitted via Website •
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Reply from Sue Stevens, Administrator at Ivelhurst Nursing Home Ltd
It was our utmost pleasure to look after your father and we are pleased that you were happy with the care he received from all at Ivelhurst Nursing Home.
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Review from Geraldine H (Daughter of Resident) published on 14 May 2019
Submitted via Website •
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Reply from Sue Stevens, Administrator at Ivelhurst Nursing Home Ltd
Thank you for choosing Ivelhurst for your Father's needs. It was our pleasure to look after him and we value your positive comments. Thank you.
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Review from R B (Grandson of Resident) published on 12 March 2019
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Reply from Paul White, Director at Ivelhurst Nursing Home Ltd
Thank you for your review. It was a pleasure to look after such a lovely lady and we are glad that you are happy with all the care provided.
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Review from Philippa L (Daughter of Resident) published on 14 June 2017
Submitted via Website •
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The Review Score of 9.7 (9.664) out of 10 for Ivelhurst Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.664 for Ivelhurst Nursing Home Ltd is calculated as follows: ( (212 Excellents x 5) + (56 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 286 Ratings = 4.664
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ivelhurst Nursing Home Ltd is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 May 2019
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