Oak Lodge Care Home

Lordsleaze Lane, Chard TA20 2HN
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9.7 73 Reviews
  • Oak Lodge Care Home, Chard
Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.

Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities every day with an activity coordinator or they can explore the beautifully landscaped gardens.

Oak Lodge Care Home is a vibrant and active community where residents are enabled to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

Encouraging a high quality of life is at the heart of the culture and ethos at Oak Lodge Care Home. The highly trained team approaches every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs.

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Care Provided by Oak Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Florin Vranceanu (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Oak Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Oak Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Oak Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking

  • Oak Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


Oak Lodge Care Home Reviews (73)

Total of 73, showing 61-73
9.7

Oak Lodge Care Home has a Review Score of 9.7 (9.697) out of 10, based on 17 reviews in the last 2 years. Over all time Oak Lodge Care Home has 73 reviews.

Overall Experience

  • 48
  • 21
  • 3
  • 0
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Date Published

73
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56

Review from M C (Wife of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff from the manager, qualified nurses and care assistants are very supportive and friendly. They try to arrange activities for clients but it's difficult due to varying needs and abilities. The home keeps relatives informed of patients health.

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Review from Anne P (Daughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been here since August 2016. He is cared for by all staff with great kindness and doesn't seem to have any complaints.
He enjoys all the activities, including outings whenever possible. He thinks the food varies but is as good as can be expected considering the fact it is mass catering.

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Review from Angela D (Daughter of Resident) published on 10 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have peace of mind because I know my Mum is being cared for in the best possible way. The staff are always friendly and understanding. There is a good-humoured atmosphere about the place with a full programme of activities and outings.

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Review from E C (Wife of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband has been at Oak Lodge nursing home for fourteen months and I could not wish for a better place for him.
I find all the staff very friendly and very caring, from top management to the nurses, carers, kitchen, cleaners, laundry and entertainments. They arrange lots of entertainment, music,
afternoon singing, quizzes and many others. I would highly recommend this nursing home to anyone looking for a place for their relatives.

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Review from Marg & Patsy (Daughter of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has been a resident for just one month. First impressions were of a very friendly atmosphere and the staff in the Acorns are very much dedicated to their work.

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Review from Raymond L (Father of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very homely and nice surroundings and my daughter is very happy and well looked after and goes to most activities. All the staff are very pleasant.

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Review from Anthony J (Son of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Oak Lodge Care Centre for eight months now and the home is very warm and friendly. All the staff treat my mum with all the care she deserves.

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Review from M E (Sister of Resident) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 0.0 out of 5

I found it very small in the room where they have their bedrooms and in the summer time, the door to the garden is not often open and it does get very hot in the room. Otherwise, everything is quite good. It's nice to know that my sister has someone near to talk to otherwise it's a long day for her
and other people that have to stay in the home. My sister is happy now that's one good thing but I am pleased to hear they will be moving her to another room soon and it will be much better for everyone that stays here. Everyone is very nice to talk to so that's a very good thing.

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Review from Eileen H (Daughter of Resident) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, friendly staff and helpful.

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Review from Sandra P (Daughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcomed by staff, friendly atmosphere. Very attentive towards my mother and other residents. Activities held frequently. Very pleasant room, warm and spacious. Very happy that my mother is being cared for at Oak Lodge Care Centre.

Reply from Julie Emmott, Business Development at Oak Lodge Care Home

We are delighted that you are so pleased with the standards of care and also the environment at Oak Lodge. The team at Oak Lodge work very hard to make Oak Lodge a welcoming environment and have a real community feel.


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Review from Sue R (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the way my dear Mum is cared for in "Acorns". The staff are very caring and thoughtful and efficient. Always patient with her (due to her dementia, she can be a bit difficult)! she always looks clean, tidy and well fed.


Thank you so much xx


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Review from Joy P (Wife of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During a very difficult time with my husband's health and welfare, the management and staff have been most sympathetic and helpful.

Reply from Steve Oakes, Director at Oak Lodge Care Home

Thank you for your review. I am very proud of the commitment of our team to provide fantastic care.


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Review from Lorraine H (Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at The Lodge myself and my family were welcomed and I was made to feel part of a family. I was included in all the entertainment and activities and so was my family included. I had my 50th Birthday here and I had a surprise party and cake. My family has joined me for meals and have been told
they can come at any time.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Oak Lodge Care Home is calculated as follows: ( (152 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 201 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (5)

Florin

Florin Vranceanu

Job Title: Home Manager

Joined: 2022

Hello, my name is Florin. I am the Home Manager at Oak Lodge Care Home.


I have been qualified as a nurse since 1995. I have 14 years of experience as a Registered Manager for care services. I decided to go into nursing due to my passion for helping people. I am passionate about developing relationships with people in long-term care placements.


I pride myself in being hands-on in my role and ensuring that I develop good relationships with residents, families, and team members to ensure people are safe and well looked after. I also like to make sure we are delivering high-quality person-centred care.


Clair

Clair Harvey

Job Title: Deputy Home Manager

Joined: 2007

Hi, my name is Clair. I am the Deputy Home Manager at Oak Lodge Care Home.


I started as a carer in 1995. In 2007, I came to work at Oak Lodge Care Home as a Senior Carer and then worked up to the position of Nursing Associate. In October 2019, I was offered the Deputy Home Manager position; I was delighted, and of course, accepted the offer!


I work with Florin and the other team members at Oak Lodge Cre Home to ensure all the residents have a perfect day, every day!


Di

Di Crumpler

Job Title: Administrator

Joined: 2018

Hi, my name is Di. I am the Administrator at Oak Lodge Care Home.


I joined the Oak Lodge Care Home team in March 2018, having previously worked for an advertising agency for 10 years, and also worked for Axminster Carpets as a PA for 9 years.


I enjoy watching horse racing, going to horse shows, dog walking with my little Jack Russell terrier called Bea, and dining out. I am usually the person who answers the phone when you call during office hours and deals with all the administration and paperwork for the home.


Sonny

Sonny Valmiki

Job Title: Senior Nurse

Joined: 2019

Hi, my name is Sonny. I am the Senior Nurse at Oak Lodge Care Home.


I previously worked in the NHS in a variety of roles before joining the Oak Lodge Care Home team. I have a wealth of experience which I enjoy bringing to the team and I love to have fun!


Socks

Socks the Cat

Job Title: The Boss

Joined: 2012

Socks the cat has been in charge of the staff and residents at Oak Lodge Care Home for a number of years. He was born on the 18th of February 2012, and it is believed he is a direct descendant of the Sphynx.


Socks' main duties are sleeping, gathering his strength, eating, and looking at the birds in the garden. He is normally found in the laundry where he has a good supply of food, a bowl of fresh water and some very soft, warm blankets to lay upon on top of the tumble drier. He knows instinctively who likes his company, and has made good friends with many staff and residents in the home.


Socks are extremely tolerant of other pets, so there's no issue with residents seeing their families' pets when they come in to visit.