the whole atmosphere is wonderful. I would thoroughly recommend it to anyone.
Bob G (Son of Resident)
Oaktree Court is a care home that provides excellent care in a lovely setting
Ruth L (Daughter of Resident)
Oak Tree has looked after my mother since April 2018 beautifully
Robert S (Son of Resident)
All-inclusive care fees.
Additional services/items may incur additional charges such as hairdressing or a daily newspaper for example.
Oaktree Court are pleased to welcome all friends & families to safely, visit loved ones, inside their care homes*
Families and friends can also enjoy visiting in their beautiful gardens with views overlooking the famous Blackdown Hills.
*The home asks that visitors postpone visiting if they are testing positive for Covid-19.
Lots of parking is available, with level access to the main entrance, the home and the extensive gardens.
Oaktree Court Care Home has a Review Score of 9.3 (9.297) out of 10, based on 8 reviews in the last 2 years. Over all time Oaktree Court Care Home has 107 reviews.
Review from Helen W (Daughter of Resident) published on 14 April 2021
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to write such a wonderful review of our home. It is an absolute pleasure to care for Dad and we really appreciate your kind words and support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to write such a lovely review and your very kind comments about our home. We always strive to do our best for everyone in our care and your comments and support are very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David B (Husband of Resident) published on 30 March 2021
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for your kind comments and for taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra L (Daughter-in-law of Resident) published on 22 March 2021
Submitted via Website •
Report
Reply from Abbie Foster, Deputy Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to write such a lovely review. Your comments and feedback are very much appreciated and I will ensure they are passed on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire J (Friend of Resident) published on 17 March 2021
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to provide feedback on our home and service. We will make sure our staff are made aware of your comments, which are much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon B (Daughter of Resident) published on 17 March 2021
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for writing such a wonderful review of our home and staff. We very much appreciate your comments and support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa M (Daughter of Resident) published on 9 October 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to write such a lovely review of our home and staff. We are delighted Mum is so happy in our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeremy B (Son of Resident) published on 24 August 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to write a review of our home, your comments are very important to us and we will pass them on to our team. It is a delight to care for your parents and we will keep you updated regarding future changes to our visiting policy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Relative of Resident) published on 24 August 2020
Submitted via Postal Card •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to write a review of our home. Your comments and ratings are very important to us and we will ensure that they are passed on to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A L (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to write a review of our home and your lovely comments.
We are sorry that you have scored some areas with 2 or 3 stars. We always do our utmost to make all of our residents happy and respond to everyone's needs and wishes individually. Our chefs do spend a lot of time with Mum regarding her food choices and our activities team try hard to engage Mum in either 1:1 or group sessions. We have also offered several room choices since her time with us and she has chosen to stay in her current room. However, if you would like to discuss any of these further, we are always happy to help and improve our service and help in any way we can.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam C (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to leave such a lovely review of our home. Your comments are very much appreciated and we will pass them on to our staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G F (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to review our home and your wonderful comments. We very much appreciate your time and are privileged to care for Mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Madeline B (Daughter-in-law of Resident) published on 23 July 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for your wonderful comments about our home and team. Thank you for also taking the time to complete this review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley R (Niece of Resident) published on 17 July 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for such a wonderful review of our home. We are very pleased that you are so happy with our home and all the care that your Aunt receives. Your comments are very much appreciated and will be passed on to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny (Daughter of Resident) published on 6 July 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
What a lovely review. Thank you so much for your comments and taking the time to write them. This is very much appreciated by all of us at the home and it is our pleasure to care for Mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Corrina J (Niece of Resident) published on 24 June 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
What a marvellous review. Thank you so much for your wonderful comments about our home and staff. We really appreciate you taking the time to write this and will pass on your comments to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John H (Husband of Resident) published on 19 June 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for taking the time to write such a positive review. Your comments are very important to us and we will make sure they are shared with our staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet R (Wife of Resident) published on 19 June 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for such a wonderful review with such thoughtful comments. It is our pleasure to look after your husband and we appreciate your kind words and support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda R (Daughter of Resident) published on 15 June 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for writing such a complimentary review of our home. We are so pleased you are very happy with our service and will pass on your comments to all of our staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie H (Daughter of Resident) published on 24 March 2020
Submitted via Website •
Report
Reply from Marie George, Home Manager at Oaktree Court Care Home
What a lovely review. Thank you so much for this wonderful feedback and for taking time to write it. We are very pleased that you are so happy with all aspects of our care at Oaktree Court. We will make sure all of our staff are made aware of your comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.3 (9.297) out of 10 for Oaktree Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.783 for Oaktree Court Care Home is calculated as follows: ( (72 Excellents x 5) + (20 Goods x 4) ) ÷ 92 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.514 Points relating to the number of positive Reviews for Oaktree Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 8 Positive Reviews ÷ 11.2 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Apr 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2025
Hi, I'm Marie, Home Manager at Oaktree Court!
I am absolutely delighted to be back at Oaktree Court as Home Manager! Having previously held this role from January 2019 to October 2021, it feels wonderful to return to such a warm and welcoming community. After moving to Shropshire for a time, I’m now back in Somerset and couldn’t be happier to have rejoined the team.
As a Registered Nurse, my background spans a variety of areas, including Paediatrics, Accident & Emergency, Police Forensic Nursing, Substance Misuse, Rapid Response, Acute Medical Wards, and Out-of-Hours GP Specialist Nursing. I’ve also managed nursing agencies and care homes, as well as held regional and compliance roles.
Providing exceptional care, upholding high standards, and advocating for residents has always been at the heart of my work. I love getting to know our residents and their families, and I’m always happy to have an informal chat about life at Oaktree Court. If you’d like to know more, please do get in touch!
Job Title: Head Chef
Joined: 2012
Hi, I'm Veli.
I am the Head Chef at Oaktree Court.
I am responsible for running the catering services at Oaktree Court, ensuring residents receive meals they enjoy. I use the best locally sourced ingredients to create incredible dining experiences.
As part of my role, as Head Chef, I make sure there is ample choice available for everyone, you will often see me around the home chatting to residents, finding out what they like best and ensuring everyone is happy with the food being served.