the whole atmosphere is wonderful. I would thoroughly recommend it to anyone.
Bob G (Son of Resident)
Oaktree Court is a care home that provides excellent care in a lovely setting
Ruth L (Daughter of Resident)
Oak Tree has looked after my mother since April 2018 beautifully
Robert S (Son of Resident)
All-inclusive care fees.
Additional services/items may incur additional charges such as hairdressing or a daily newspaper for example.
Oaktree Court are pleased to welcome all friends & families to safely, visit loved ones, inside their care homes*
Families and friends can also enjoy visiting in their beautiful gardens with views overlooking the famous Blackdown Hills.
*The home asks that visitors postpone visiting if they are testing positive for Covid-19.
Lots of parking is available, with level access to the main entrance, the home and the extensive gardens.
Oaktree Court Care Home has a Review Score of 9.3 (9.297) out of 10, based on 8 reviews in the last 2 years. Over all time Oaktree Court Care Home has 107 reviews.
Review from J W (Respite Resident) published on 9 January 2020
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to write such a lovely review. We are so pleased you enjoyed your respite stay with us and it was a pleasure to have you with us. We hope we can be of service in the future if required. Warmest wishes from all of us at Oaktree Court.
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Review from P W (Wife of Resident) published on 25 November 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for your review of our home. We are always appreciative of feedback.
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Review from M L (Respite Resident) assisted by family/friend published on 30 October 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to complete a review and your comments regarding the food. We are sorry that you felt the quality was not always to a high standard. I have addressed your comments with the kitchen as we always endeavour to respond to all feedback and make any improvements necessary.
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Review from A P (Friend of Resident) published on 11 October 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for taking the time to complete a review of our home and your lovely comments. Feedback is always important to us at Oaktree Court.
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Review from G A (Respite Resident) published on 10 October 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for your wonderful review. Your comments are very much appreciated and mean a lot to us.
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Review from D W (Resident) published on 10 October 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for your review; all feedback is important to us. The home has a very pro-active activities programme, and there is always a minimum of two activities per day, seven days a week. I have spoken to the activities team who will discuss more alternative options with you on your return.
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Review from Maureen S (Resident) published on 12 April 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
How wonderful to receive a review from one of our current residents. Thank you so much, this means a great deal to us.
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Review from Ophelia H (Daughter of Resident) published on 5 April 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you so much for your comments and for taking the time to write a review of our home. It is an absolute pleasure to care for Mum at Oaktree.
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Review from W F (Son of Resident) published on 2 April 2019
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Good management team.
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Review from J C (Daughter of Resident) published on 21 March 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
J C, thank you for your lovely comments and wonderful ratings review. We are very pleased that you are happy with all aspects at Oaktree Court.
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Review from Selina G (Daughter of Resident) published on 14 March 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
What a lovely review. Thank you very much for taking the time to write this. Your views are extremely important to us at Oaktree. We will ensure your comments are shared with staff.
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Review from M R (Son of Resident) published on 5 March 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
M R, Thank you for your wonderful review and lovely comments that will be shared with the whole team. It has been a pleasure to care for Dad for the year that he was with us at Oaktree.
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Review from David S (Friend of Resident) published on 5 March 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
David, Thank you very much for your kind words and lovely comments, which are very much appreciated. We are very pleased that you were happy with everything at Oaktree Court.
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Review from R S (Son of Resident) published on 13 February 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you for your lovely review, which is much appreciated. I will ensure that all staff are made aware of your comments. It was a pleasure for us to provide care for Dad and remains so for Mum.
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Review from Christine G (Daughter of Resident) published on 13 February 2019
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Reply from Marie George, Home Manager at Oaktree Court Care Home
Thank you, Christine, for your review and lovely comments which will be shared with staff.
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Review from J B (Niece of Resident) published on 22 August 2018
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Review from Jill S (Daughter of Resident) published on 18 July 2018
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Reply from Tracy Roberts, Home Manager at Oaktree Court Care Home
Thank you so much for your review. We strive at Oaktree Court to ensure all residents are well looked after and our carers are vital in making sure that this happens. I will make sure your comments are fed back to them all, thanks again!
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Review from Geoff C (Son of Resident) published on 22 May 2018
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Reply from Tracy Roberts, Home Manager at Oaktree Court Care Home
Thank you so much for your lovely review. Mum was such a welcome member to Oaktree's family and certainly brightened our days. She will be missed but remembered fondly by all our team at Oaktree.
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Review from Rosie B (Daughter of Resident) published on 17 April 2018
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Review from G A G (Respite Resident) published on 22 February 2018
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Georgina, we do enjoy having you stay with us.
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The Review Score of 9.3 (9.297) out of 10 for Oaktree Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.783 for Oaktree Court Care Home is calculated as follows: ( (72 Excellents x 5) + (20 Goods x 4) ) ÷ 92 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.514 Points relating to the number of positive Reviews for Oaktree Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 8 Positive Reviews ÷ 11.2 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Apr 2020
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Job Title: Home Manager
Joined: 2025
Hi, I'm Marie, Home Manager at Oaktree Court!
I am absolutely delighted to be back at Oaktree Court as Home Manager! Having previously held this role from January 2019 to October 2021, it feels wonderful to return to such a warm and welcoming community. After moving to Shropshire for a time, I’m now back in Somerset and couldn’t be happier to have rejoined the team.
As a Registered Nurse, my background spans a variety of areas, including Paediatrics, Accident & Emergency, Police Forensic Nursing, Substance Misuse, Rapid Response, Acute Medical Wards, and Out-of-Hours GP Specialist Nursing. I’ve also managed nursing agencies and care homes, as well as held regional and compliance roles.
Providing exceptional care, upholding high standards, and advocating for residents has always been at the heart of my work. I love getting to know our residents and their families, and I’m always happy to have an informal chat about life at Oaktree Court. If you’d like to know more, please do get in touch!
Job Title: Head Chef
Joined: 2012
Hi, I'm Veli.
I am the Head Chef at Oaktree Court.
I am responsible for running the catering services at Oaktree Court, ensuring residents receive meals they enjoy. I use the best locally sourced ingredients to create incredible dining experiences.
As part of my role, as Head Chef, I make sure there is ample choice available for everyone, you will often see me around the home chatting to residents, finding out what they like best and ensuring everyone is happy with the food being served.