the whole atmosphere is wonderful. I would thoroughly recommend it to anyone.
Bob G (Son of Resident)
Oaktree Court is a care home that provides excellent care in a lovely setting
Ruth L (Daughter of Resident)
Oak Tree has looked after my mother since April 2018 beautifully
Robert S (Son of Resident)
All-inclusive care fees.
Additional services/items may incur additional charges such as hairdressing or a daily newspaper for example.
Oaktree Court are pleased to welcome all friends & families to safely, visit loved ones, inside their care homes*
Families and friends can also enjoy visiting in their beautiful gardens with views overlooking the famous Blackdown Hills.
*The home asks that visitors postpone visiting if they are testing positive for Covid-19.
Lots of parking is available, with level access to the main entrance, the home and the extensive gardens.
Oaktree Court Care Home has a Review Score of 9.3 (9.297) out of 10, based on 8 reviews in the last 2 years. Over all time Oaktree Court Care Home has 107 reviews.
Review from Kate J (Daughter of Resident) published on 7 February 2018
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Kate for taking the time to write a lovely review, which I will share with the staff. We also very much appreciate the support from your family in helping us to care for him so well.
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Review from Annie C (Daughter of Resident) published on 22 January 2018
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Review from Michelle C (Granddaughter of Resident) published on 19 January 2018
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Reply from Andy Kirby, general manager at Oaktree Court Care Home
Thank you Michelle for putting down your thoughts and feelings in writing, I will ensure the staff are aware of all your comments. Your nan was a lovely lady, and we all enjoyed being part of her life at Oaktree Court.
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Review from Martyn L (Son of Resident) published on 12 January 2018
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you, Martyn, for a very comprehensive review of our home. With your help, we have been able to help your parents settle in very well, and they are both enjoying life at Oaktree Court to the full.
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Review from Helen L (Sister of Resident) published on 30 October 2017
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Reply from Andy Kirby, General manager at Oaktree Court Care Home
Thank you Helen for taking the time to complete a review for the home. I will ensure the staff are aware of your comments.
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Review from Peter L (Brother-in-law of Resident) published on 30 October 2017
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Review from Beryl F (Wife of Resident) published on 9 October 2017
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Reply from Andy Kirby, General manager at Oaktree Court Care Home
Thank you so much Beryl for taking the time to write a review. I will make sure the staff all get to read it.
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Review from C L (Daughter-in-law of Resident) published on 6 September 2017
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The only concern I had whilst I was on holiday is that the phone was not always answered
Overall the care that she received far outweighed anything else and should the need arise, I would come back. It is the staff who make a home a success.
Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Many thanks for your review. During office hours we have admin staff who answer the phone. Out of these times the care and nursing staff are here, but they will always prioritise finishing what they are doing with the residents before answering the phone, which sometimes leads to a delay. It's frustrating at times, but understandable, I hope you will agree. I'm really pleased your mum's stay went so well, and hope she continues to thrive in her new home.
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Review from Anthony B (Son of Resident) published on 5 July 2017
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At Oaktree Court, the staff took the time and trouble to work him out as the complicated person
We are so grateful that he was able to end his life at Oaktree Court, peacefully with staff and family with him, and for the dignity in which he was able to spend his last month's thanks entirely to the lovely people who looked after him at the home.
Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Anthony, not only for your kind words, but also for the constant support you gave us when caring for your father.
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Review from Rosemary K (Wife of Resident) published on 5 May 2017
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Reply from Andy Kirby, general manager at Oaktree Court Care Home
Thank you Rosemary, your review will be shared with the team, lovely to hear you feel supported so well.
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Review from Robert R (Son of Resident) published on 25 April 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thanks Bob for taking the time to write a review about our home, I'm sure the staff will be delighted to read your comments.
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Review from Josie A (Daughter of Resident) published on 25 April 2017
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This and the individual care with which the staff show both of them makes a very difficult time for us all so much easier.
I would highly recommend this care home to others.
Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Josie for all your support, it's a very complex situation but together I think we have helped overcome all the difficulties, and this has led to real happiness despite all the challenges they face together.
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Review from Daphne (Daughter-in-law of Resident) published on 18 April 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Daphne for your kind words which I will of course share with the team.
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Review from Anne S (Daughter of Resident) published on 18 April 2017
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Review from Steve J (Friend of Resident) published on 7 April 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Steve, for a very honest and constructive review. In our residents and relatives meeting on Tuesday this week, we were told by those present that we now had the best staff we had ever had, and everyone felt the staffing levels were excellent. Perhaps the complimentary cheese and wine went to their heads!
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Review from Sally P (Widow Widower) published on 7 April 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Sally, we will always have very fond memories of your husband, and you were a wonderful support to him during the time he spent with us. We really appreciate you taking time to review the home, thank you.
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Review from Katy E (Granddaughter of Resident) published on 7 April 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Katy, I'm so pleased to hear you are delighted with your granddad's progress, he's certainly settled in well, and enjoying himself!
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Review from Kerry D (Granddaughter of Resident) published on 7 April 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Thank you Kerry, we are all delighted to see your granddad has settled in so well, and made so many good friends.
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Review from Reginald O (Son of Resident) published on 28 March 2017
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Review from Rosalind M (Daughter of Resident) published on 24 March 2017
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Reply from Andy Kirby, General Manager at Oaktree Court Care Home
Our thanks also to you and your family for making his last days so special.
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The Review Score of 9.3 (9.297) out of 10 for Oaktree Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.783 for Oaktree Court Care Home is calculated as follows: ( (72 Excellents x 5) + (20 Goods x 4) ) ÷ 92 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.514 Points relating to the number of positive Reviews for Oaktree Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 8 Positive Reviews ÷ 11.2 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Apr 2020
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Job Title: Home Manager
Joined: 2025
Hi, I'm Marie, Home Manager at Oaktree Court!
I am absolutely delighted to be back at Oaktree Court as Home Manager! Having previously held this role from January 2019 to October 2021, it feels wonderful to return to such a warm and welcoming community. After moving to Shropshire for a time, I’m now back in Somerset and couldn’t be happier to have rejoined the team.
As a Registered Nurse, my background spans a variety of areas, including Paediatrics, Accident & Emergency, Police Forensic Nursing, Substance Misuse, Rapid Response, Acute Medical Wards, and Out-of-Hours GP Specialist Nursing. I’ve also managed nursing agencies and care homes, as well as held regional and compliance roles.
Providing exceptional care, upholding high standards, and advocating for residents has always been at the heart of my work. I love getting to know our residents and their families, and I’m always happy to have an informal chat about life at Oaktree Court. If you’d like to know more, please do get in touch!
Job Title: Head Chef
Joined: 2012
Hi, I'm Veli.
I am the Head Chef at Oaktree Court.
I am responsible for running the catering services at Oaktree Court, ensuring residents receive meals they enjoy. I use the best locally sourced ingredients to create incredible dining experiences.
As part of my role, as Head Chef, I make sure there is ample choice available for everyone, you will often see me around the home chatting to residents, finding out what they like best and ensuring everyone is happy with the food being served.