The Rosary Nursing Home

Mayfield Drive, Durleigh, Bridgwater TA6 7JQ
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9.7 85 Reviews
  • The Rosary Nursing Home, Bridgwater
With a devoted and long-serving team, many of whom have worked there for over 15 and even 20 years, The Rosary has a special, family feel. And while the building and the gardens are stunning, it’s the high standard of care which makes it really stand out.

As well as providing nursing, dementia and palliative care, the team offer respite care breaks which can be pre-booked in advance, as well as day care.

The team are passionate about Sanctuary Care’s unique Enriching Lives Framework, based on the six senses people need to feel truly happy and fulfilled, a sense of belonging, continuity, achievement, purpose, significance and security. Using this, they work with their residents to live life to the full and achieve their goals.

The residents enjoy some fantastic activities, from baking and flower arranging, to ‘virtually’ cycling to destinations around the globe from the comfort of home using Motiview, an incredible piece of technology where they peddle through their chosen destination on a static bike, with a special screen to enjoy the views.

With a hairdressing salon, residents enjoy weekly visits from a mobile hairdresser, as well as pamper sessions, with manicures and massages.

The secure gardens are spectacular, with raised beds for residents to enjoy growing their own. This summer they have grown everything from herbs to carrots and tomatoes. The residents have harvested their produce, which has been used in the kitchens where the chef creates delicious home-cooked meals every day, as well as home baking for afternoon tea.

Every Christmas the home’s award-winning maintenance man transforms the gardens into a spectacular winter wonderland, with thousands of festive lights.

Many of the ensuite bedrooms, as well as the main lounges, overlook the Quantock Hills, while others overlook Durleigh Reservoir, where you can see the boats in the summer.

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Care Provided by The Rosary Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Natali Edwards (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (102)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Rosary Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,456

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for nursing care start at £1456, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Rosary Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Rosary Nursing Home Reviews (85)

Total of 85, showing 61-80
9.7

The Rosary Nursing Home has a Review Score of 9.7 (9.701) out of 10, based on 21 reviews in the last 2 years. Over all time The Rosary Nursing Home has 85 reviews.

Overall Experience

  • 53
  • 23
  • 5
  • 3
  • 1

Date Published

85
13
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21
64

Review from Barbara B (Wife of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was impressed with the general appearance of the whole place form front door in. Management did all they could to show and tell me how things worked and were run. Although I hadn't made a definite decision to use The Rosary it was made for me as we had to work quickly and I can only say it has worked
out really well! Great staff at every level. Thank you, everyone.

Reply from Fae Doherty, Marketing Officer at The Rosary Nursing Home

Dear Barbara, thank you so much for taking the time to review The Rosary. I am so pleased to here that you are so pleased with the home and the care provided there. I will be sure to pass this onto Natali and her team. Best wishes, Fae


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Review from T P (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly. Any problems we have we can talk to management within 24hours. Home is very clean and you always have plenty of snacks and drinks for the residents. Keep up the good work.

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Review from J P (Wife of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone very happy, spotless. Plenty to eat and drink, staff very good. Good luck to all.
Thank you.

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Review from Gail O (Daughter of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all delightful. Caring, gentle and courteous.
They are also exactly the same to myself and my sister.

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Review from S S (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I feel that there is not enough staff. My family member is not able to stand, let alone walk. So when they need to pass water/use their bowels, they can be waiting for anything up to 1 hour for assistance. This is why on occasions my family member then needs to be taken back to their room to be changed.
Rooms
left unlocked. Other residents found asleep on bed, TV remote goes missing. Always looking for staff. Resident left either in bed/lounge. No activities.

Reply from Kate Yates, PR Officer at The Rosary Nursing Home

Thank you for your review. With regards to the TV remote I am pleased that this was found in your father’s bedroom. I was surprised to read the other comments as you have not mentioned these to me before and I don’t feel they accurately portray life in our home. Perhaps we could discuss them in person and we can talk through any concerns you may have.


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Review from M P (Son of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Lack of activities, shortage of staff, having to wait at least 30 minutes at times to be taken to the bathroom, having had to help staff by wheeling the resident to the bathroom as there wasn't another member of staff to help. Rooms left unlocked, found another resident in his bed.


TV remote went

missing, always having to look for a member of staff for assistance. Resident left either in bed or sat in the lounge all day.

Reply from Kate Yates, PR Officer at The Rosary Nursing Home

Thank you for your review. I was surprised to read these comments as this is the first time they have been mentioned and I don’t believe they are a fair reflection of the care and support we provide.
I am particularly surprised about the staffing part as I can assure you we do have the correct number of staff to care for our residents. I would really appreciate us talking through this in person so will be in touch.


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Review from Maura M (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in the nursing home five weeks ago. Since residing there as a family we have been very pleased in her overall care. The staff and management have settled her in so well and are very responsive to her needs.
The food is excellent and of a good variety, and we can heap praise
on the excellent afternoon cakes and tea. The nursing staff are very pleasant with a good sense of humour. Could certainly recommend this home.

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Review from S T (Daughter of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful, welcoming. Pleasure to visit and speak to the lovely staff across the board. They keep you informed with everything as it happens e.g. Taken to hospital, doctor visited.
The home is like an extension to your family - one big happy family.

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Review from Ronald H (Husband of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and support is excellent, staff treat residents as if they were their own family. Nothing appears to be too much trouble. Residents are treated with a high degree of dignity and a genuinely caring staff team spirit exists throughout. There appears to be a high degree of respect and co-operation
between management and the staff, with the staff appearing to perform to the best of their ability because they want to, as opposed to because they have got to, signs of both good staff and personal management. The facilities are modern, catering to individual needs, rooms are furnished with modern furniture, cleanliness throughout is again to the highest standard. Very high-quality food and drink is served efficiently and on time. Activity programmes provide for a varied theme daily. Safety and security is excellent without being intrusive. An internal safety system operates with multiple staff monitoring points for door and window opening, access and exiting the building is by push-button control. I am a professional management tutor and I have no hesitation in stating, in my opinion, The Rosary is both excellent in care and very good value for money.

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Review from J B (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We would like to see some plain English food and assistance with cutting it up, also a bib, they never seem to arrive.


For £975 a week, paid by us, sometimes it's a bit disappointing.


Reply from Natali Edwards, Home Manager at The Rosary Nursing Home

Home manager said: Thank you for your review - I am really disappointed to read your comments. We always pride ourselves on the variety of food available for residents throughout the day and night which includes a meat, fish and vegetarian option daily and our chef will happily make something else if our residents don’t like what is on offer. Also, we are very mindful that we are available to provide support to those residents who need it during mealtimes. Please do come and speak to me about your concerns as I’m very keen to get these resolved.


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Review from Ann H (Daughter of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I think security is very poor regarding residents personal items.

Reply from Natali Edwards, Home Manager at The Rosary Nursing Home

Home Manager said: Thank you for your review – I am really disappointed to read your comment as we take the security of residents’ personal items very seriously. If you would like to speak to me further please do not hesitate to get in touch.


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Review from J H (Friend of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I do not know anything about the management, cost or facilities. I have been visiting my friend for a number of years in this care home and have found the staff to be friendly and caring and ready to listen and act on any concerns which have been mentioned. So much depends on the numbers of staff on
duty. This is not an easy task in any way to care for loved ones who have severe dementia and a lot depends on the mentors who have the responsibility to teach the new beginners and show them carefully what is needed.

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Review from Patricia P (Wife of Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the nursing home very friendly and welcoming. The staff are always cheerful and the food is very good.


The home is always kept clean and my husband has had good care and kindness.


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Review from B L (Son-in-law of Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring.

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Review from Marian T (Wife of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are wonderful. I am very pleased my husband is being looked after so well.
Thank you.

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Review from C P (Resident) assisted by family/friend published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the staff, who are friendly, approachable and caring. It's like having a second family.

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Review from Susan H (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care home excellent in every way very, they are supportive to my husband and myself. Very caring and helpful and I have recommended this nursing home to friends and family.

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Review from M T (Wife of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a spell in hospital, my 79-year-old husband has been recuperating for the last six weeks at The Rosary. As he is on a large number of pills (medication) and eye-drops so his care is not simple. I have found the staff at all levels, helpful, kind and competent during this and previous stays.
There are also interesting things available during afternoons (such as music entertainer).

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Review from Elizabeth G (Wife of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with everything. Odd day I find my husband not quite right but it gets sorted.

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Review from Keith G (Son of Resident) published on 17 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was taken ill and admitted to hospital. He was my mother's carer and as a result, we had to find somewhere for my mother to stay as she could not look after herself at home. Social Services were contacted and the Rosary was recommended to us. On arrival, we were met by the manager who welcomed
my mother and took us to her room which is en-suite and has a window overlooking the Quantock hills. She was made very welcome and shown where things were and how to get assistance. Due to circumstances, her stay has been made permanent. She is being very well looked after and all the staff are very friendly and helpful. The meals are very good and if required relatives are able to have lunch on site during their visit if pre-booked at a small cost. Mother is transported by the home to hospital appointments when needed with a carer to look after her. Activity days are provided for residents to take part in if they wish. I would like to say a very big thank you to all staff.

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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for The Rosary Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.721 for The Rosary Nursing Home is calculated as follows: ( (191 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 251 Ratings = 4.721

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.98 Points relating to the number of positive Reviews for The Rosary Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4. 20 Positive Reviews ÷ 20.4 = 0.98

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Natali

Natali Edwards

Job Title: Home Manager

Joined: 1996

Natali has worked at The Rosary for over 25 years, first as a registered nurse, then as a Deputy Manager and now the Home Manager she is today!


She loves working in such a beautiful home and is so proud of the care she and her team give to her residents.


Lucy

Lucy Rogers

Job Title: Care Assistant

Joined: 2014

In her role as a care assistant, Lucy loves making The Rosary a real home for her residents and their families.


Caroline

Caroline Higgs

Job Title: Domestic

Joined: 2022

Caroline loves cleaning making the home a wonderful place to live, and getting to know our residents.