Wessex House

Behind Berry, Somerton TA11 7PB
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9.8 63 Reviews
  • Wessex House, Somerton
Wessex House offers quality furnishings and modern care facilities, ideal for providing support to those who require nursing care.

Staff are well-qualified and receive ongoing training, at the same time as pursuing person-centred objectives and ensuring choice and variety for residents. A varied programme of activities is offered and IT facilities are available, including Skype and Wi-Fi to keep in touch with loved-ones.

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Care Provided by Wessex House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lorna Cross (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Wessex House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,590 – £2,220
    • Self-Funded Residential Dementia Care £1,590 – £2,220
    • Self-Funded Nursing Care £1,590 – £2,220
    • Self-Funded Nursing Dementia Care £1,590 – £2,220
    • RESPITE Self-Funded Residential Care £1,590 – £2,220
    • RESPITE Self-Funded Residential Dementia Care £1,590 – £2,220
    • RESPITE Self-Funded Nursing Care £1,590 – £2,220
    • RESPITE Self-Funded Nursing Dementia Care £1,590 – £2,220

  • Wessex House fees generally range from £1,590 – £2,220 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Wessex House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Wessex House Reviews (63)

Total of 63, showing 1-20
9.8

Wessex House has a Review Score of 9.8 (9.771) out of 10, based on 23 reviews in the last 2 years. Over all time Wessex House has 63 reviews.

Overall Experience

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Date Published

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Review from Peter B (Husband of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wessex House is very well run and staff really helpful and friendly. It's very clean and warm visitors are able to make their own tea with biscuits available. I cannot praise the manager enough.

Reply from Somerset Care, Somerset Care at Wessex House

thank you for writing such a lovely review for Wessex House. Your feedback means the world to us, and we have shared it with the team. We look forward to seeing you again soon. Best regards, Somerset Care.


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Review from Jean P (Wife of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wessex House cared for my husband with kindness and compassion in his last two months of life. From the manager to the handyman, all the teams who make the home tick helped our family through a very difficult time with a sense of calm that nothing was too much for them to take care of our loved one
to the very best of their ability.

Reply from Somerset Care, Somerset Care at Wessex House

Dear Jean, Thank you for your kind words, and for trusting the care of your dear husband to us during his final days. It was a privilege to care for him, and to support you. We send you our heartfelt best wishes, at this sad time. Best regards,Somerset Care


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Review from David H (Son-in-law of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Wessex House for just over one year. The nursing care has been first-class during this period. My mother-in-law has dementia and needs 24/7 attention and this is given professionally and with care. The accommodation is kept exceptionally well and is very comfortable, coupled
with staff working with a smile on their faces. I do not hesitate to recommend Wessex House.

Reply from Somerset Care, Somerset Care at Wessex House

Dear David, thank you so much for your 5-star review. We are so pleased that you would recommend Wessex House, and rate the care, facilities and staff team so highly. We will share your kind words with the team. Best regards, Somerset Care.


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Review from Geoffrey B (Partner of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit nearly every day. Entry/security arrangements are fine. The staff are welcoming and helpful and management accessible and effective. The rooms are bright and clean if somewhat hospital-style, which is probably most suitable for the majority of residents but perhaps not for everyone. The food
(which I have sampled!) is tasty, varied and very well cooked. Portions are probably ample for most residents but the more active might discern they are slimming. However, plentiful snacks are always available. Communal facilities are bright and comfortable but underused despite great efforts by the entertaining staff to engage participants. The weekly hairdresser is much appreciated by the lady residents. Overall excellent.

Reply from Somerset Care, Somerset Care at Wessex House

Dear Geoffrey, thank you for taking the time to share your feedback and kind words for Wessex House. It is a privilege to care for your partner, and it means a lot to us that you rate the home as 'excellent'. We look forward to welcoming you on your next visit. Best regards, Somerset Care


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Review from P T (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad lived at Wessex House for the final 8 months of his life. Dementia is never easy, but he was always treated with great care and dignity.
In his last couple of weeks of life, the staff would often sit in his room to keep his company - sometimes even when they were on their breaks. Much appreciated,
really personal care.

Reply from Somerset Care, Somerset Care at Wessex House

Thank you so much for your kind words about Wessex House, particularly at this difficult time for your family. It was a privilege to care for your Dad, and we are glad that this provided some comfort for you. Our thoughts remain with you.


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Review from Paul D (Son of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best of care for my dad during the last weeks of his life. Thanks so much to the manager and her dedicated team for providing a professional service in an environment of the highest standard. Providing food and drink to visitors at all hours of the day and night. Nothing but compliments.

Reply from Somerset Care, Somerset Care at Wessex House

Dear Paul, Thank you so much for your kind words about Wessex House, but most of all, thank you for trusting us with your Dad's care. We were privileged to care for him, and take care of his family, during his final precious days. With our very best wishes, Somerset Care.


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Review from V T (Brother of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support my brother has received is excellent, ensuring he was given the medical attention he needed, together with preventative measures to avoid bed sores and other conditions likely to occur in overweight bedridden patients. The manager and staff are dedicated to their patients, going
the extra mile to provide a happy and safe environment.

Reply from Somerset Care, Somerset Care at Wessex House

Thank you for sharing such lovely feedback for the Wessex House team. We are so pleased to hear that your brother is receiving the support he needs, in our care.


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Review from D P (Respite Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here for respite after having a pacemaker fitted. A very nice place and I was well looked after. All the staff were very caring, kind, the food was good too.

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Review from G C (Respite Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After an accident, I booked myself out of hospital and into Wessex House until I felt able to go home. The care was first-class and I was very impressed overall. My wife was also a resident until she passed away. The staff could not have been kinder. I would highly recommend Wessex House.

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Review from K S (Daughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for palliatively. This was done with excellent care and support. The staff created a happy atmosphere in the home despite the circumstances being extremely sad. It was always lovely to see a smiley face on reception and I was impressed by the security. The junior care staff were
always very friendly and senior staff were caring and supportive. Huge thanks.

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Review from S T (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive staff and management. Good atmosphere. The best possible place for my mother's last months. Very grateful for everything that was provided.

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Review from K C (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for at Wessex House for just over 2 years. The support we had from all members of staff was fantastic. The dedication, patience and kindness of staff was amazing. Thank you so much.

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Review from Katie C (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Wessex House for over a year. The care was fantastic the whole time she was there. The facilities were always spotless and the food was very appetizing. Plenty of activities for all levels of mobility and in my Mother's case, dementia-oriented. Her room was kept beautifully
tidy and clean. She lived her final year happy and content.
Mother died in February aged 97 and the staff couldn't have been kinder or more caring. I am so happy to say she passed peacefully thanks to Wessex House.
Very special thanks to the administrative and management staff who helped and advised us so thoroughly when my mother's funds ran low and for their exceptional kindness and thoughtfulness when she died.
I continue to highly recommend Wessex House for all their love and care while my Mother was a resident.
Thank you for everything you did for Mother and the family.

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Review from M B (Son of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for twelve months. The level of care provided is fantastic, food is very good. Staff are friendly to us and always give mum the best care.
We have all been made welcome as a family in the home.
The activities that I have attended with mum have been good for her and the staff always
give her the choice to take part in the activities.

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Review from Maria B (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Wessex House for a year. My family are so grateful for their outstanding care. Not just of Mum but us as a family. Mum and her room are always clean, we are welcome at any time - it really does feel like home. All the staff are helpful and we have been able to make Mum's room very
personal. The food is very good and plentiful. We are so glad Mum is here and not some of the other homes we checked out. Our instincts when we walked through the door to see them in March 23 were exactly right - it felt like home then and it still does.

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Review from L K (Brother of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have wished for a nicer place for my sister to be cared for.

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Review from T H (Husband of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Settled in well.
Very satisfied with the care provided.

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Review from M C (Husband of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Parkinsons' disease and dementia. At home, this involved up to seven tablets and five injections daily. She suffered frequent falls, the worst of which caused a dislocated shoulder. I felt unable to care for her safely and turned to Wessex House. It has proved to be a happy choice. We were
invited to add pictures and other familiar objects to her room to make her feel at home. Consultation between her Parkinsons Specialist Nurse and the Wessex Medical Team means that in this secure atmosphere, she now needs fewer tablets and no injections. Staff are attentive, gentle and smile a lot which makes residents feel at home - the overall atmosphere is kind-hearted. Residents participate in enjoyable activities and the food is nourishing and tasty. Overall Wessex House is a safe, friendly welcoming residence, led by thoughtful and professional managers who listen to relative's concerns.

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Review from Jayne B (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Wessex House for nine months and was looked after with exceptionally high care. The home is very clean, welcoming and the staff always have time for you.
It was perfect that I could take her great-granddaughter into see her and she enjoyed meeting the resident rabbit and visits
from donkeys, owls and disco.
In the last few weeks, the care and love given to Mum by the staff has been a great comfort to me and her family and I can't thank them enough.

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Review from J M (Granddaughter of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident at Wessex House for more than 3 years. Whenever I visited everyone was always friendly and professional. Nan was always clean and warm and meal times were nans pleasure, especially breakfast. She loved the porridge. I am very thankful my nan was looked after and shown respect
and kindness. Thank you everyone at Wessex House.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Wessex House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Wessex House is calculated as follows: ( (212 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 266 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wessex House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Lorna

Lorna Cross

Job Title: Registered Manager

Welcome to Wessex House. I would be delighted to welcome you to visit us, to enable you to see this is a lovely home with dedicated, well-trained staff who are committed to providing the very best care possible. Wessex House relocated to purpose-built premises in 2014, enabling residents to benefit from lovely modern facilities.


Frequently Asked Questions about Wessex House

What types of Care is Wessex House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wessex House provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wessex House have?

There are 54 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wessex House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wessex House to the centre of Somerton?

0.3 mile(s) as the crow flies, distance by road may be significantly further.